Do not enable SSL, or secure password authentication.
But make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.
If you still get an error with those settings, post the error message (if
different from the one below).
Gary VanderMolen, MS-MVP (Mail)
"Zandy" <Zandy@xxxxxx> wrote in message news:75C10C5C-3468-454E-97A3-3D52F1CCCAD0@xxxxxx
>I am able top receive emails by loggin on COX.NET. However I can not get them
> on windows mail for the past two days. When I hit send & receive i get the
> following message:
> Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
> Server Response: '-ERR An authentication mechanism MUST be entered', Port:
> 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> I've tried leaving the SSL, server authentication, and secured password
> authentication in all combinations of checked and unchecked and I still dont
> get emails... I can send out though. I've deleted the account several times
> and reset it. I am using the following settings.
> Does anyone know if the SSL, server authentication, and secured password
> authentications should be checked or not? and what an authentication
> mechanism is? THank you.