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Vista - e-mail not being erased from Comcast when removed from "deleted it

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Old 05-15-2009   #1 (permalink)
ualdriver


 
 

e-mail not being erased from Comcast when removed from "deleted it

Hi-

I'm using Windows Mail and have set up two Comcast e-mail accounts on my
laptop. On both of my accounts that I use on my laptop, I selected
Tools->accounts->selected my e-mail account->properties->advanced tab, and
then have checked the box "leave a copy of messages on server" and checked
the box "remove from server when deleted from 'deleted items'."

It works for one account, but not the other. Invariably when I turn on my
main computer at home after having read and deleted all of my e-mail from
both accounts on the road, the ones that I have deleted and then deleted
again from my 'deleted items' folder haven't been deleted from Comcast's mail
server for that one account.

Why is it deleting e-mails for one account and not the other?

My System SpecsSystem Spec
Old 05-15-2009   #2 (permalink)
PA Bear [MS MVP]


 
 

Re: e-mail not being erased from Comcast when removed from "deleted it

The computer in question must sync with the Comcast server at least once
after having deleted messages from Deleted Items folder...so try doing one
last Send/Receive before closing Windows Mail on that computer.

ualdriver wrote:
Quote:

> Hi-
>
> I'm using Windows Mail and have set up two Comcast e-mail accounts on my
> laptop. On both of my accounts that I use on my laptop, I selected
> Tools->accounts->selected my e-mail account->properties->advanced tab, and
> then have checked the box "leave a copy of messages on server" and checked
> the box "remove from server when deleted from 'deleted items'."
>
> It works for one account, but not the other. Invariably when I turn on my
> main computer at home after having read and deleted all of my e-mail from
> both accounts on the road, the ones that I have deleted and then deleted
> again from my 'deleted items' folder haven't been deleted from Comcast's
> mail server for that one account.
>
> Why is it deleting e-mails for one account and not the other?
My System SpecsSystem Spec
Old 05-15-2009   #3 (permalink)
ualdriver


 
 

Re: e-mail not being erased from Comcast when removed from "delete

PA Bear-

I also hit the send/receive button after I delete the e-mails. That doesn't
seem to work.
My System SpecsSystem Spec
Old 05-15-2009   #4 (permalink)
PA Bear [MS MVP]


 
 

Re: e-mail not being erased from Comcast when removed from "delete

Remove the account | Close WinMail | Reboot | Add the account anew & test.

ualdriver wrote:
Quote:

> PA Bear-
>
> I also hit the send/receive button after I delete the e-mails. That
> doesn't
> seem to work.
My System SpecsSystem Spec
Old 05-15-2009   #5 (permalink)
ualdriver


 
 

Re: e-mail not being erased from Comcast when removed from "delete

Will do.......thnx.
My System SpecsSystem Spec
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