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05-23-2009
| #1 (permalink) |
| | Automatic retrieval of mail I can only retrieve my mail at start up. I can't get mail when I click on Send/Receive or automatically. I only get an error message when I click on Send/Receive...no other time. It says that an error has occured and to check the details below...but there is nothing below. Any suggestions/help? |
My System Specs |
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05-23-2009
| #2 (permalink) |
| | Re: Automatic retrieval of mail Post the complete (verbatim) error message. Is this a sudden, new problem or an ongoing one? Linda Rider wrote: Quote: > I can only retrieve my mail at start up. I can't get mail when I click on > Send/Receive or automatically. I only get an error message when I click > on > Send/Receive...no other time. It says that an error has occured and to > check the details below...but there is nothing below. > > Any suggestions/help? |
| My System Specs |
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05-23-2009
| #3 (permalink) |
| | Re: Automatic retrieval of mail That symptom can be caused by interference from an antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus should be disabled, for reasons explained here: http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, MS-MVP (Mail) "Linda Rider" <Linda Rider@xxxxxx> wrote in message news:86B41BBC-1A00-4738-8DE3-4496000A6907@xxxxxx Quote: >I can only retrieve my mail at start up. I can't get mail when I click on > Send/Receive or automatically. I only get an error message when I click on > Send/Receive...no other time. It says that an error has occured and to check > the details below...but there is nothing below. > > Any suggestions/help? |
| My System Specs |
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05-23-2009
| #4 (permalink) |
| | Re: Automatic retrieval of mail The error messages says: "Some errors occurred while processing the requested tasks. Please review the list of errors below for more details." There is no list to review. "PA Bear [MS MVP]" wrote: Quote: > Post the complete (verbatim) error message. > > Is this a sudden, new problem or an ongoing one? > > > Linda Rider wrote: Quote: > > I can only retrieve my mail at start up. I can't get mail when I click on > > Send/Receive or automatically. I only get an error message when I click > > on > > Send/Receive...no other time. It says that an error has occured and to > > check the details below...but there is nothing below. > > > > Any suggestions/help? > |
| My System Specs |
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05-23-2009
| #5 (permalink) |
| | Re: Automatic retrieval of mail This occurred after a virus and all software was deleted. I have not yet reinstalled the antivirus software. It has been ongoing for a month, but I was in the hospital part of the time so didn't get around to getting it fixed or reinstalling the software...just have been putting up with it. I might give Live Mail a try...thanks. "Gary VanderMolen" wrote: Quote: > That symptom can be caused by interference from an antivirus > program. Which antivirus are you running? > As a minimum, email scanning in the antivirus should be turned off, > although that may not be sufficient to eliminate all bad effects. > In a worst case scenario, your antivirus may need to be uninstalled. > > Email scanning in any antivirus should be disabled, for reasons > explained here: > http://thundercloud.net/infoave/tuto...ning/index.htm > > If no improvement after disabling email scanning, consider upgrading > to Windows Live Mail, because it is less prone to suffering bad effects > from overly intrusive antivirus programs: > http://download.live.com/wlmail > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Linda Rider" <Linda Rider@xxxxxx> wrote in message news:86B41BBC-1A00-4738-8DE3-4496000A6907@xxxxxx Quote: > >I can only retrieve my mail at start up. I can't get mail when I click on > > Send/Receive or automatically. I only get an error message when I click on > > Send/Receive...no other time. It says that an error has occured and to check > > the details below...but there is nothing below. > > > > Any suggestions/help? |
| My System Specs |
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05-23-2009
| #6 (permalink) |
| | Re: Automatic retrieval of mail Unfortunately, Windows Mail can't be reinstalled without reinstalling all of Vista. That's why recommend trying Windows Live Mail when you have a major issue with Windows Mail. -- Gary VanderMolen, MS-MVP (Mail) "Linda Rider" <LindaRider@xxxxxx> wrote in message news:56F30C3B-B49B-4EDF-A940-2BB795C19264@xxxxxx Quote: > This occurred after a virus and all software was deleted. I have not yet > reinstalled the antivirus software. > > It has been ongoing for a month, but I was in the hospital part of the time > so didn't get around to getting it fixed or reinstalling the software...just > have been putting up with it. > > I might give Live Mail a try...thanks. > > "Gary VanderMolen" wrote: > Quote: >> That symptom can be caused by interference from an antivirus >> program. Which antivirus are you running? >> As a minimum, email scanning in the antivirus should be turned off, >> although that may not be sufficient to eliminate all bad effects. >> In a worst case scenario, your antivirus may need to be uninstalled. >> >> Email scanning in any antivirus should be disabled, for reasons >> explained here: >> http://thundercloud.net/infoave/tuto...ning/index.htm >> >> If no improvement after disabling email scanning, consider upgrading >> to Windows Live Mail, because it is less prone to suffering bad effects >> from overly intrusive antivirus programs: >> http://download.live.com/wlmail >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Linda Rider" <Linda Rider@xxxxxx> wrote in message news:86B41BBC-1A00-4738-8DE3-4496000A6907@xxxxxx Quote: >> >I can only retrieve my mail at start up. I can't get mail when I click on >> > Send/Receive or automatically. I only get an error message when I click on >> > Send/Receive...no other time. It says that an error has occured and to check >> > the details below...but there is nothing below. >> > >> > Any suggestions/help? |
| My System Specs |
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05-24-2009
| #7 (permalink) |
| | Re: Automatic retrieval of mail Thanks for letting me know that. "Gary VanderMolen" wrote: Quote: > Unfortunately, Windows Mail can't be reinstalled without reinstalling > all of Vista. That's why recommend trying Windows Live Mail when > you have a major issue with Windows Mail. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Linda Rider" <LindaRider@xxxxxx> wrote in message news:56F30C3B-B49B-4EDF-A940-2BB795C19264@xxxxxx Quote: > > This occurred after a virus and all software was deleted. I have not yet > > reinstalled the antivirus software. > > > > It has been ongoing for a month, but I was in the hospital part of the time > > so didn't get around to getting it fixed or reinstalling the software...just > > have been putting up with it. > > > > I might give Live Mail a try...thanks. > > > > "Gary VanderMolen" wrote: > > Quote: > >> That symptom can be caused by interference from an antivirus > >> program. Which antivirus are you running? > >> As a minimum, email scanning in the antivirus should be turned off, > >> although that may not be sufficient to eliminate all bad effects. > >> In a worst case scenario, your antivirus may need to be uninstalled. > >> > >> Email scanning in any antivirus should be disabled, for reasons > >> explained here: > >> http://thundercloud.net/infoave/tuto...ning/index.htm > >> > >> If no improvement after disabling email scanning, consider upgrading > >> to Windows Live Mail, because it is less prone to suffering bad effects > >> from overly intrusive antivirus programs: > >> http://download.live.com/wlmail > >> > >> -- > >> Gary VanderMolen, MS-MVP (Mail) > >> > >> > >> "Linda Rider" <Linda Rider@xxxxxx> wrote in message news:86B41BBC-1A00-4738-8DE3-4496000A6907@xxxxxx > >> >I can only retrieve my mail at start up. I can't get mail when I click on > >> > Send/Receive or automatically. I only get an error message when I click on > >> > Send/Receive...no other time. It says that an error has occured and to check > >> > the details below...but there is nothing below. > >> > > >> > Any suggestions/help? > >> |
| My System Specs |
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05-24-2009
| #8 (permalink) |
| | Re: Automatic retrieval of mail I tried Windows Live Mail, but when I open the e-mail box it is still Windows Mail with no change. "Gary VanderMolen" wrote: Quote: > That symptom can be caused by interference from an antivirus > program. Which antivirus are you running? > As a minimum, email scanning in the antivirus should be turned off, > although that may not be sufficient to eliminate all bad effects. > In a worst case scenario, your antivirus may need to be uninstalled. > > Email scanning in any antivirus should be disabled, for reasons > explained here: > http://thundercloud.net/infoave/tuto...ning/index.htm > > If no improvement after disabling email scanning, consider upgrading > to Windows Live Mail, because it is less prone to suffering bad effects > from overly intrusive antivirus programs: > http://download.live.com/wlmail > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Linda Rider" <Linda Rider@xxxxxx> wrote in message news:86B41BBC-1A00-4738-8DE3-4496000A6907@xxxxxx Quote: > >I can only retrieve my mail at start up. I can't get mail when I click on > > Send/Receive or automatically. I only get an error message when I click on > > Send/Receive...no other time. It says that an error has occured and to check > > the details below...but there is nothing below. > > > > Any suggestions/help? |
| My System Specs |
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05-24-2009
| #9 (permalink) |
| | Re: Automatic retrieval of mail You're very welcome. -- Gary VanderMolen, MS-MVP (Mail) "Linda Rider" <LindaRider@xxxxxx> wrote in message news:EB4D7EDA-04D1-4D8B-A137-E60F9C83369B@xxxxxx Quote: > Thanks for letting me know that. > > "Gary VanderMolen" wrote: > Quote: >> Unfortunately, Windows Mail can't be reinstalled without reinstalling >> all of Vista. That's why recommend trying Windows Live Mail when >> you have a major issue with Windows Mail. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Linda Rider" <LindaRider@xxxxxx> wrote in message news:56F30C3B-B49B-4EDF-A940-2BB795C19264@xxxxxx Quote: >> > This occurred after a virus and all software was deleted. I have not yet >> > reinstalled the antivirus software. >> > >> > It has been ongoing for a month, but I was in the hospital part of the time >> > so didn't get around to getting it fixed or reinstalling the software...just >> > have been putting up with it. >> > >> > I might give Live Mail a try...thanks. >> > >> > "Gary VanderMolen" wrote: >> > >> >> That symptom can be caused by interference from an antivirus >> >> program. Which antivirus are you running? >> >> As a minimum, email scanning in the antivirus should be turned off, >> >> although that may not be sufficient to eliminate all bad effects. >> >> In a worst case scenario, your antivirus may need to be uninstalled. >> >> >> >> Email scanning in any antivirus should be disabled, for reasons >> >> explained here: >> >> http://thundercloud.net/infoave/tuto...ning/index.htm >> >> >> >> If no improvement after disabling email scanning, consider upgrading >> >> to Windows Live Mail, because it is less prone to suffering bad effects >> >> from overly intrusive antivirus programs: >> >> http://download.live.com/wlmail >> >> >> >> -- >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> "Linda Rider" <Linda Rider@xxxxxx> wrote in message news:86B41BBC-1A00-4738-8DE3-4496000A6907@xxxxxx >> >> >I can only retrieve my mail at start up. I can't get mail when I click on >> >> > Send/Receive or automatically. I only get an error message when I click on >> >> > Send/Receive...no other time. It says that an error has occured and to check >> >> > the details below...but there is nothing below. >> >> > >> >> > Any suggestions/help? >> >> |
| My System Specs |
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05-24-2009
| #10 (permalink) |
| | Re: Automatic retrieval of mail There should have been a clear difference between Windows Mail and Windows Live Mail. What is the name of the shortcut you are clicking on? -- Gary VanderMolen, MS-MVP (Mail) "Linda Rider" <LindaRider@xxxxxx> wrote in message news:510BF7B6-CC4A-4AF7-87AA-C1EE9733AA1F@xxxxxx Quote: >I tried Windows Live Mail, but when I open the e-mail box it is still Windows > Mail with no change. > > "Gary VanderMolen" wrote: > Quote: >> That symptom can be caused by interference from an antivirus >> program. Which antivirus are you running? >> As a minimum, email scanning in the antivirus should be turned off, >> although that may not be sufficient to eliminate all bad effects. >> In a worst case scenario, your antivirus may need to be uninstalled. >> >> Email scanning in any antivirus should be disabled, for reasons >> explained here: >> http://thundercloud.net/infoave/tuto...ning/index.htm >> >> If no improvement after disabling email scanning, consider upgrading >> to Windows Live Mail, because it is less prone to suffering bad effects >> from overly intrusive antivirus programs: >> http://download.live.com/wlmail >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Linda Rider" <Linda Rider@xxxxxx> wrote in message news:86B41BBC-1A00-4738-8DE3-4496000A6907@xxxxxx Quote: >> >I can only retrieve my mail at start up. I can't get mail when I click on >> > Send/Receive or automatically. I only get an error message when I click on >> > Send/Receive...no other time. It says that an error has occured and to check >> > the details below...but there is nothing below. >> > >> > Any suggestions/help? |
| My System Specs |
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