Up until today I have been able to cut and paste from Works word processor to Windows Mail. Now when I try to do this I get the message -"Windows Mail has stopped working" or "Last time you ran Windows Mail it did not exit correctly."

This cut and paste function has always worked until now. How can I fix the problem?

Country Gal, I have had this to happen. What I did was go back and open
Works. Then I went to File and Exit. That seemed to reset everything.
Sometimes this happens on my sending email, so I just open email and go to
file>exit, and that fixes it.


"Country Gal" <guest@xxxxxx-email.com> wrote in message
news:aa82fca50c597c918ed2e830e63a654c@xxxxxx-gateway.com...

>
> Up until today I have been able to cut and paste from Works word
> processor to Windows Mail. Now when I try to do this I get the message
> -"Windows Mail has stopped working" or "Last time you ran Windows Mail
> it did not exit correctly."
>
> This cut and paste function has always worked until now. How can I fix
> the problem?
>
>
> --
> Country Gal

Since Windows Mail has not been improved since about July 2006,
each day it falls a little farther behind in the compatibility race.
I suggest upgrading to Windows Live Mail:

http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"Country Gal" <guest@xxxxxx-email.com> wrote in message news:aa82fca50c597c918ed2e830e63a654c@xxxxxx-gateway.com...

>
> Up until today I have been able to cut and paste from Works word
> processor to Windows Mail. Now when I try to do this I get the message
> -"Windows Mail has stopped working" or "Last time you ran Windows Mail
> it did not exit correctly."
>
> This cut and paste function has always worked until now. How can I fix
> the problem?
>
>
> --
> Country Gal

I did everything that you suggested including upgrading to Windows Live Mail. The same problem still exists. When I copy and paste a message from Works to an email I'm working on I get this message: "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I don't know what else to do. I can still send and recieve mail but I cannot use the copy and paste function although this function was working OK till Tuesday.

I don't have a definitive fix for this type of problem.
One possible cause is an overly aggressive antivirus program.
To test that theory you would have to uninstall your antivirus
on a temporary basis. If no improvement, you can reinstall the
antivirus.

A recent Windows Update may have caused a third party program
to start interfering with Windows Mail. The Google and Yahoo
toolbars are often a cause of incompatibility issues. Also, the
Internet Explorer 8 (IE8) upgrade has caused issues for quite a few
users, so you might try uninstalling it:
http://support.microsoft.com/kb/957700

--
Gary VanderMolen, MS-MVP (Mail)


"Country Gal" <guest@xxxxxx-email.com> wrote in message news:7d8a7a1ec91f69b13714a6cbfa43e73a@xxxxxx-gateway.com...

>
> I did everything that you suggested including upgrading to Windows Live
> Mail. The same problem still exists. When I copy and paste a message
> from Works to an email I'm working on I get this message: "A problem
> caused the program to stop working correctly. Windows will close the
> program and notify you if a solution is available."
>
> I don't know what else to do. I can still send and recieve mail but I
> cannot use the copy and paste function although this function was
> working OK till Tuesday.
>
>
> --
> Country Gal

I can cut from a Works Doc. When I paste to either WM or WLM it is there but I loose all formating.

There must be a solution to this problem. Let me state it again with some more detail.

Three days ago everything was working smoothly. I could write a letter on my Works word processor, then I could copy and paste it into an email and send it.

Here's what happens now when I try to do this: As soon as I try to paste the text in an email, the program is grayed out and a message appears. This is the message: "Windows Mail has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

The Works program is functioning OK. I can copy and paste from one page to another without any problem. It is only when I try to paste into the email program that a problem occurs.

Would this help - Should I get a new word processor like Word 2008? This is an expensive option. I would prefer a less expensived one.

My computer is only six months old and I use it only occasionally.

I really do need help on this.

Which antivirus are you running? Some of them cause problems with
Windows Mail over time.

Why can't you just compose your letter inside Windows Mail?

--
Gary VanderMolen, MS-MVP (Mail)


"Country Gal" <guest@xxxxxx-email.com> wrote in message news:bc83ff2374cf7de3df453f7dd4ffee50@xxxxxx-gateway.com...

>
> There must be a solution to this problem. Let me state it again with
> some more detail.
>
> Three days ago everything was working smoothly. I could write a letter
> on my Works word processor, then I could copy and paste it into an email
> and send it.
>
> Here's what happens now when I try to do this: As soon as I try to
> paste the text in an email, the program is grayed out and a message
> appears. This is the message: "Windows Mail has stopped working. A
> problem caused the program to stop working correctly. Windows will close
> the program and notify you if a solution is available."
>
> The Works program is functioning OK. I can copy and paste from one page
> to another without any problem. It is only when I try to paste into the
> email program that a problem occurs.
>
> Would this help - Should I get a new word processor like Word 2008?
> This is an expensive option. I would prefer a less expensived one.
>
> My computer is only six months old and I use it only occasionally.
>
> I really do need help on this.
>
>
> --
> Country Gal

I'm running Norton AntiVirus 2009 with Antispyware.

"Why can't you just compose your letter inside Windows Mail?"

Of course I can do this but I have several form letters in Works that I use over and over again.

By the way, I just copied and pasted your sentence without any problem.

I noticed while looking through the threads that others have had problems with copying and pasting too - or rather just pasting.