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Vista - Windows Mail Security

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Old 06-24-2009   #1 (permalink)
Security Help


 
 

Windows Mail Security

I cannot get into my windows mail. Every time I try, the windows security
pops up and asks for my user name and password for my server. I have
entered and re-entered my password several times but it doesn't work. Please
assist.

My System SpecsSystem Spec
Old 06-25-2009   #2 (permalink)
Rainald Taesler


 
 

Re: Windows Mail Security

Security Help wrote:
Quote:

> I cannot get into my windows mail. Every time I try, the windows
> security pops up and asks for my user name and password for my
> server. I have entered and re-entered my password several times but
> it doesn't work. Please assist.
Are you sure you entered the user-name and password for your
*mail-account* (not your system's logon data).
If so, ask your mail-provider.

Rainald

My System SpecsSystem Spec
Old 06-27-2009   #3 (permalink)
Gary VanderMolen


 
 

Re: Windows Mail Security

You can test your password by logging in to webmail.
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm


--
Gary VanderMolen, MS-MVP (Mail)


"Security Help" <Security Help@xxxxxx> wrote in message news:27589368-3B69-43BC-80CF-3CA0C1B1F680@xxxxxx
Quote:

>I cannot get into my windows mail. Every time I try, the windows security
> pops up and asks for my user name and password for my server. I have
> entered and re-entered my password several times but it doesn't work. Please
> assist.
My System SpecsSystem Spec
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