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Vista - I cannot open e-mail attachments

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Old 07-03-2009   #1 (permalink)
topks


 
 

I cannot open e-mail attachments

never had a problem opening e-mail attachments from my messages until
recently- if I save them then I can open

My System SpecsSystem Spec
Old 07-03-2009   #2 (permalink)
t-4-2


 
 

Re: I cannot open e-mail attachments

( 1 ). Do you have IE8 ?
If you don't know : Open Internet Explorer > Click HELP at the top > click
About Internet Explorer. What does the box say ?
( 2 ). If you do have IE8, UN-install it. It will revert back to IE7.
How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700
( 3 ). If you do not have IE8, try the tutorial link below :
RE : Unable to open attachments directly from WM and WLM
http://www.winhelponline.com/article...ows-Vista.html

Windows Vista -
Unable to open .PDF
attachments from Windows Mail
http://tinyurl.com/6q38na
or...
http://www.winhelponline.com/article...dows-Mail.html

t-4-2


"topks" <topks@xxxxxx> wrote in message
news:FFD6AF9B-07A7-40D4-AAAA-1FA2DD7DEE89@xxxxxx
Quote:

> never had a problem opening e-mail attachments from my messages until
> recently- if I save them then I can open
My System SpecsSystem Spec
Old 07-03-2009   #3 (permalink)
PA Bear [MS MVP]


 
 

Re: I cannot open e-mail attachments

Have you installed IE8?

What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Is "Cumulative Security Update for Internet Explorer 7 for Vista (KB969897)"
listed in Installed Updates?

Just asking for now!! Do NOT use such a Restore Point yet!! => Do you have
an available Restore Point which predates the install of IE8?

NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should
resolve the behavior but you should not have encountered it in the first
place if IE8 was installed properly.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


topks wrote:
Quote:

> never had a problem opening e-mail attachments from my messages until
> recently- if I save them then I can open
My System SpecsSystem Spec
Old 07-04-2009   #4 (permalink)
Bobbie Wallace


 
 

Re: I cannot open e-mail attachments


"topks" <topks@xxxxxx> wrote in message
news:FFD6AF9B-07A7-40D4-AAAA-1FA2DD7DEE89@xxxxxx
Quote:

> never had a problem opening e-mail attachments from my messages until
> recently- if I save them then I can open
My System SpecsSystem Spec
Old 07-04-2009   #5 (permalink)
Bobbie Wallace


 
 

Re: I cannot open e-mail attachments


"topks" <topks@xxxxxx> wrote in message
news:FFD6AF9B-07A7-40D4-AAAA-1FA2DD7DEE89@xxxxxx
Quote:

> never had a problem opening e-mail attachments from my messages until
> recently- if I save them then I can open
My System SpecsSystem Spec
Old 07-04-2009   #6 (permalink)
t-4-2


 
 

Re: I cannot open e-mail attachments

Were you reading the thread from the original poster onwards ?
If you were, there is no reason you are still asking the same question.
Please read my reply to Topks.
t-4-2

"Victor Vanhouche" <vic.vanhouche@xxxxxx(donotspan)> wrote in message
news:701696B8-AA45-4814-8895-120FE3B0DEEA@xxxxxx
Quote:

> ""I use Vista and have the same problem. I can not open my attachments
> with
> 2xclique, however, when I go back to open them again I get a message that
> says "command failed toexecute".
> I have removed IE8, but with IE7 the same problem i I use no anti-spare
> other than defender and now third party fire-wall !
> Anyone have any ideas as to what might be the problem and the solution ?
>
> --
> Victor
>
>
> "Bobbie Wallace" wrote:
>
Quote:

>>
>> "topks" <topks@xxxxxx> wrote in message
>> news:FFD6AF9B-07A7-40D4-AAAA-1FA2DD7DEE89@xxxxxx
Quote:

>> > never had a problem opening e-mail attachments from my messages until
>> > recently- if I save them then I can open
>>
>>
My System SpecsSystem Spec
Old 07-04-2009   #7 (permalink)
Gary VanderMolen


 
 

Re: I cannot open e-mail attachments

Have you definitely verified your IE version number by going to its Help, About?

If it does say IE7, then the only fix left to try is upgrading to Windows Live Mail:

http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"Victor Vanhouche" <vic.vanhouche@xxxxxx(donotspan)> wrote in message news:701696B8-AA45-4814-8895-120FE3B0DEEA@xxxxxx
Quote:

> ""I use Vista and have the same problem. I can not open my attachments with
> 2xclique, however, when I go back to open them again I get a message that
> says "command failed toexecute".
> I have removed IE8, but with IE7 the same problem i I use no anti-spare
> other than defender and now third party fire-wall !
> Anyone have any ideas as to what might be the problem and the solution ?
>
> --
> Victor
My System SpecsSystem Spec
Old 07-05-2009   #8 (permalink)
Victor Vanhouche


 
 

Re: I cannot open e-mail attachments

Oef i found the real causes : it was my AVG 8.5 , email scanner was inactive
and corrupt ! After an update was it OK ! I reinstal IE8 and also there no
problem more !
thanks
--
Victor


"Gary VanderMolen" wrote:
Quote:

> Have you definitely verified your IE version number by going to its Help, About?
>
> If it does say IE7, then the only fix left to try is upgrading to Windows Live Mail:
>
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Victor Vanhouche" <vic.vanhouche@xxxxxx(donotspan)> wrote in message news:701696B8-AA45-4814-8895-120FE3B0DEEA@xxxxxx
Quote:

> > ""I use Vista and have the same problem. I can not open my attachments with
> > 2xclique, however, when I go back to open them again I get a message that
> > says "command failed toexecute".
> > I have removed IE8, but with IE7 the same problem i I use no anti-spare
> > other than defender and now third party fire-wall !
> > Anyone have any ideas as to what might be the problem and the solution ?
> >
> > --
> > Victor
>
My System SpecsSystem Spec
Old 07-05-2009   #9 (permalink)
Gary VanderMolen


 
 

Re: I cannot open e-mail attachments

You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)


"Victor Vanhouche" <vic.vanhouche@xxxxxx(donotspan)> wrote in message news:522E5886-C1F1-4EBA-B192-1527F5E2CE72@xxxxxx
Quote:

> Oef i found the real causes : it was my AVG 8.5 , email scanner was inactive
> and corrupt ! After an update was it OK ! I reinstal IE8 and also there no
> problem more !
> thanks
> --
> Victor
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Have you definitely verified your IE version number by going to its Help, About?
>>
>> If it does say IE7, then the only fix left to try is upgrading to Windows Live Mail:
>>
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Victor Vanhouche" <vic.vanhouche@xxxxxx(donotspan)> wrote in message news:701696B8-AA45-4814-8895-120FE3B0DEEA@xxxxxx
Quote:

>> > ""I use Vista and have the same problem. I can not open my attachments with
>> > 2xclique, however, when I go back to open them again I get a message that
>> > says "command failed toexecute".
>> > I have removed IE8, but with IE7 the same problem i I use no anti-spare
>> > other than defender and now third party fire-wall !
>> > Anyone have any ideas as to what might be the problem and the solution ?
>> >
>> > --
>> > Victor
>>
My System SpecsSystem Spec
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