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Vista - deleted accounts/idenities?adresses

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Old 07-03-2009   #1 (permalink)
Lyricc


 
 

deleted accounts/idenities?adresses

When I had Outlook Express I used 4 different email addresses. When I
transferred my files to the laptop running Vista with Windows Mail, every
email I sent was sent 4 times and I received 4 incoming emails for everyone
that was sent to me. I resolved that issue by deleting all but one of the
addresses/identities/accounts in both windows Mail and through my ISP. A
couple of months ago, people told me that my mail was bouncing with the
message that my account was over quota. I have discovered that the bouncing
accounts are the 3 addresses that I deleted. The address I kept is getting
emails just fine, but those who send me emails get a message that their email
was undeliverable to those 3 other addresses, even though they didn't send
the message to any of the addresses listed in the message. I have spoken to
a CSR at my ISP and they said it wasn't an ISP problem because they only show
the one address. To make things even a bit more confusing is that I recently
had to get a new laptop and did not transfer any files - started from scratch
on this one, but I have the same problem. How do I permantly delete those
phantom addresses??

My System SpecsSystem Spec
Old 07-04-2009   #2 (permalink)
Gary VanderMolen


 
 

Re: deleted accounts/idenities?adresses

I'm not sure how you expect us to resolve whether you have just one
email address or four email addresses. Only the provider of those email
addresses can resolve that problem.

--
Gary VanderMolen, MS-MVP (Mail)


"Lyricc" <Lyricc@xxxxxx> wrote in message news:BF906D9D-08B7-4956-B288-D4C4FA865226@xxxxxx
Quote:

> When I had Outlook Express I used 4 different email addresses. When I
> transferred my files to the laptop running Vista with Windows Mail, every
> email I sent was sent 4 times and I received 4 incoming emails for everyone
> that was sent to me. I resolved that issue by deleting all but one of the
> addresses/identities/accounts in both windows Mail and through my ISP. A
> couple of months ago, people told me that my mail was bouncing with the
> message that my account was over quota. I have discovered that the bouncing
> accounts are the 3 addresses that I deleted. The address I kept is getting
> emails just fine, but those who send me emails get a message that their email
> was undeliverable to those 3 other addresses, even though they didn't send
> the message to any of the addresses listed in the message. I have spoken to
> a CSR at my ISP and they said it wasn't an ISP problem because they only show
> the one address. To make things even a bit more confusing is that I recently
> had to get a new laptop and did not transfer any files - started from scratch
> on this one, but I have the same problem. How do I permantly delete those
> phantom addresses??
My System SpecsSystem Spec
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