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07-04-2009
| #1 (permalink) |
| Guest | can receive but can't send... i checked my email today and was able to view all my incoming mails but when i tried to reply on one of them it won't go through. here's the error message. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'fbgdf', Account: 'my mail', Server: 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F tried to troubleshoot it via windows mail help but to no avail. pls help. |
My System Specs |
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07-04-2009
| #2 (permalink) |
| Guest | Re: can receive but can't send... Disable email scanning by your anti-virus application. It provides no additional protection, it may be causing the error, and even Symantec says it's not necessary: <QP> Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. </QP> http://service1.symantec.com/SUPPORT...02111812533106 Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 bo wrote: Quote: > i checked my email today and was able to view all my incoming mails but > when > i tried to reply on one of them it won't go through. > > here's the error message. > > Your server has unexpectedly terminated the connection. Possible causes > for > this include server problems, network problems, or a long period of > inactivity. Subject 'fbgdf', Account: 'my mail', Server: > 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket > Error: 10053, Error Number: 0x800CCC0F > > tried to troubleshoot it via windows mail help but to no avail. pls help. |
| My System Specs |
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07-04-2009
| #3 (permalink) |
| Guest | Re: can receive but can't send... AT&T started advising their customers about two years ago to quit using port 25. You must use the newer settings given here: http://helpme.att.net/article.php?item=10707 -- Gary VanderMolen, MS-MVP (Mail) "bo" <bo@xxxxxx> wrote in message news:7FA38588-6792-4C9F-BD8C-2E0A6FC2917E@xxxxxx Quote: >i checked my email today and was able to view all my incoming mails but when > i tried to reply on one of them it won't go through. > > here's the error message. > > Your server has unexpectedly terminated the connection. Possible causes for > this include server problems, network problems, or a long period of > inactivity. Subject 'fbgdf', Account: 'my mail', Server: > 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket > Error: 10053, Error Number: 0x800CCC0F > > tried to troubleshoot it via windows mail help but to no avail. pls help. |
| My System Specs |
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07-04-2009
| #4 (permalink) |
| Guest | Re: can receive but can't send... disabled the email scanning and here's the message i got instead. The connection to the server has failed. Subject 'test', Account: 'my mail', Server: 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E "PA Bear [MS MVP]" wrote: Quote: > Disable email scanning by your anti-virus application. It provides no > additional protection, it may be causing the error, and even Symantec says > it's not necessary: > > <QP> > Disabling Email Scanning does not leave you unprotected against viruses that > are distributed as email attachments. Norton AntiVirus Auto-Protect scans > incoming files as they are saved to your hard drive, including email and > email attachments. Email Scanning is just another layer on top of this. To > make sure that Auto-Protect is providing the maximum protection, keep > Auto-Protect enabled and run LiveUpdate regularly to ensure that you have > the most recent virus definitions. > </QP> > http://service1.symantec.com/SUPPORT...02111812533106 > > Why you don't need your anti-virus to scan your email > http://thundercloud.net/infoave/tuto...ning/index.htm > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > bo wrote: Quote: > > i checked my email today and was able to view all my incoming mails but > > when > > i tried to reply on one of them it won't go through. > > > > here's the error message. > > > > Your server has unexpectedly terminated the connection. Possible causes > > for > > this include server problems, network problems, or a long period of > > inactivity. Subject 'fbgdf', Account: 'my mail', Server: > > 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket > > Error: 10053, Error Number: 0x800CCC0F > > > > tried to troubleshoot it via windows mail help but to no avail. pls help. > |
| My System Specs |
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07-04-2009
| #5 (permalink) |
| Guest | Re: can receive but can't send... got it. you're a genius. thank you and have a wonderful day. "Gary VanderMolen" wrote: Quote: > AT&T started advising their customers about two years ago to quit > using port 25. You must use the newer settings given here: > http://helpme.att.net/article.php?item=10707 > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "bo" <bo@xxxxxx> wrote in message news:7FA38588-6792-4C9F-BD8C-2E0A6FC2917E@xxxxxx Quote: > >i checked my email today and was able to view all my incoming mails but when > > i tried to reply on one of them it won't go through. > > > > here's the error message. > > > > Your server has unexpectedly terminated the connection. Possible causes for > > this include server problems, network problems, or a long period of > > inactivity. Subject 'fbgdf', Account: 'my mail', Server: > > 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket > > Error: 10053, Error Number: 0x800CCC0F > > > > tried to troubleshoot it via windows mail help but to no avail. pls help. |
| My System Specs |
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07-04-2009
| #6 (permalink) |
| Guest | Re: can receive but can't send... As you've since discovered, the Outgoing port must be 465, the Incoming port must be 995, and SSL should be enabled. Reference: http://helpme.att.net/article.php?it...action=Refresh bo wrote: Quote: > disabled the email scanning and here's the message i got instead. > > The connection to the server has failed. Subject 'test', Account: 'my > mail', > Server: 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, > Socket Error: 10060, Error Number: 0x800CCC0E > > > > > > "PA Bear [MS MVP]" wrote: > Quote: >> Disable email scanning by your anti-virus application. It provides no >> additional protection, it may be causing the error, and even Symantec >> says >> it's not necessary: >> >> <QP> >> Disabling Email Scanning does not leave you unprotected against viruses >> that are distributed as email attachments. Norton AntiVirus Auto-Protect >> scans incoming files as they are saved to your hard drive, including >> and email attachments. Email Scanning is just another layer on top of >> this. To make sure that Auto-Protect is providing the maximum protection, >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you >> have the most recent virus definitions. >> </QP> >> http://service1.symantec.com/SUPPORT...02111812533106 >> >> Why you don't need your anti-virus to scan your email >> http://thundercloud.net/infoave/tuto...ning/index.htm >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> bo wrote: Quote: >>> i checked my email today and was able to view all my incoming mails but >>> when >>> i tried to reply on one of them it won't go through. >>> >>> here's the error message. >>> >>> Your server has unexpectedly terminated the connection. Possible causes >>> for >>> this include server problems, network problems, or a long period of >>> inactivity. Subject 'fbgdf', Account: 'my mail', Server: >>> 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket >>> Error: 10053, Error Number: 0x800CCC0F >>> >>> tried to troubleshoot it via windows mail help but to no avail. pls >>> help. |
| My System Specs |
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07-04-2009
| #7 (permalink) |
| Guest | Re: can receive but can't send... You're very welcome. No genius, I just happen to be familiar with mail servers. -- Gary VanderMolen, MS-MVP (Mail) "bo" <bo@xxxxxx> wrote in message news:A3941FDE-2BE8-42E7-A5A6-0F31B9D83E0C@xxxxxx Quote: > got it. you're a genius. thank you and have a wonderful day. > > "Gary VanderMolen" wrote: > Quote: >> AT&T started advising their customers about two years ago to quit >> using port 25. You must use the newer settings given here: >> http://helpme.att.net/article.php?item=10707 >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "bo" <bo@xxxxxx> wrote in message news:7FA38588-6792-4C9F-BD8C-2E0A6FC2917E@xxxxxx Quote: >> >i checked my email today and was able to view all my incoming mails but when >> > i tried to reply on one of them it won't go through. >> > >> > here's the error message. >> > >> > Your server has unexpectedly terminated the connection. Possible causes for >> > this include server problems, network problems, or a long period of >> > inactivity. Subject 'fbgdf', Account: 'my mail', Server: >> > 'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket >> > Error: 10053, Error Number: 0x800CCC0F >> > >> > tried to troubleshoot it via windows mail help but to no avail. pls help. |
| My System Specs |
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