That's a good start, but it may not be sufficient to eliminate
all potential problems. Only the method I described does that.



--
Gary VanderMolen, MS-MVP (Mail)


"Laura" <invalid@xxxxxx> wrote in message news:%23%23orOXGDKHA.4392@xxxxxx

>I had to "unhide" the avast icon in the systray area in order to open the
> correct section of the program. E-mail scanning was not turned on. I also
> disabled the Outlook/exchange and Instant messaging modules while I was in
> there. I left the P2P, Network shield and standard sheilds running.
> Everything else has been terminated.
>
> "Gary VanderMolen" <gary@xxxxxx> wrote in message
> news:O$1syNCDKHA.4392@xxxxxx
> It may not be causing a problem at the moment, but Avast's
> email scanning module is known to cause trouble with WM eventually.
> Your Avast antivirus was probably installed with its default install option.
> If so, uninstall it, then reinstall, but select 'custom' install, which then
> allows you to unselect installing its troublesome email scanning module.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Laura" <invalid@xxxxxx> wrote in message
> news:%23oN3BQ$CKHA.4608@xxxxxx

>> I'm using Avast but I have no idea if it is configured to scan incoming or
>> outgoing mail. I don't see anything related to that function in the
>> settings.
>>
>> I did get it working properly by changing the "Start In" info per Gary's
>> instructions but I have no idea what is suddenly caused this problem.
>>
>> oh, I'm running Vista Home Premium SP1.
>> --
>> Laura
>>
>>
>> "PA Bear [MS MVP]" <PABearMVP@xxxxxx> wrote in message
>> news:eX7yS1%23CKHA.3556@xxxxxx

>>> What anti-virus application is installed and is it configured to scan
>>> incoming and outgoing mail?
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>
>>>
>>> Laura wrote:
>>>> When I open an attachment received via e-mail, a copy of the file is
>>>> being
>>>> saved to the desktop. I believe the file used to be saved to the temp
>>>> folder. This started happening within the past 2 or 3 weeks.
>>>>
>>>> Any idea what setting or windows setting is causing this new behavior?
>>>> Or
>>>> how to fix it?
>>>>
>>>> thanks,
>>>

>>

>

I'll download a fresh copy of avast and reinstall it using your
instructions. Do I need the Web sheild or are the P2P, Network and standard
shields all that I need to install?


"Gary VanderMolen" <gary@xxxxxx> wrote in message
news:ug6cF3KDKHA.2456@xxxxxx
That's a good start, but it may not be sufficient to eliminate
all potential problems. Only the method I described does that.

--
Gary VanderMolen, MS-MVP (Mail)


"Laura" <invalid@xxxxxx> wrote in message
news:%23%23orOXGDKHA.4392@xxxxxx

>I had to "unhide" the avast icon in the systray area in order to open the
> correct section of the program. E-mail scanning was not turned on. I also
> disabled the Outlook/exchange and Instant messaging modules while I was in
> there. I left the P2P, Network shield and standard sheilds running.
> Everything else has been terminated.
>
> "Gary VanderMolen" <gary@xxxxxx> wrote in message
> news:O$1syNCDKHA.4392@xxxxxx
> It may not be causing a problem at the moment, but Avast's
> email scanning module is known to cause trouble with WM eventually.
> Your Avast antivirus was probably installed with its default install
> option.
> If so, uninstall it, then reinstall, but select 'custom' install, which
> then
> allows you to unselect installing its troublesome email scanning module.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Laura" <invalid@xxxxxx> wrote in message
> news:%23oN3BQ$CKHA.4608@xxxxxx

>> I'm using Avast but I have no idea if it is configured to scan incoming
>> or
>> outgoing mail. I don't see anything related to that function in the
>> settings.
>>
>> I did get it working properly by changing the "Start In" info per Gary's
>> instructions but I have no idea what is suddenly caused this problem.
>>
>> oh, I'm running Vista Home Premium SP1.
>> --
>> Laura
>>
>>
>> "PA Bear [MS MVP]" <PABearMVP@xxxxxx> wrote in message
>> news:eX7yS1%23CKHA.3556@xxxxxx

>>> What anti-virus application is installed and is it configured to scan
>>> incoming and outgoing mail?
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>
>>>
>>> Laura wrote:
>>>> When I open an attachment received via e-mail, a copy of the file is
>>>> being
>>>> saved to the desktop. I believe the file used to be saved to the temp
>>>> folder. This started happening within the past 2 or 3 weeks.
>>>>
>>>> Any idea what setting or windows setting is causing this new behavior?
>>>> Or
>>>> how to fix it?
>>>>
>>>> thanks,
>>>

>>

>

As far as I know, the Web Shield doesn't hurt anything.

--
Gary VanderMolen, MS-MVP (Mail)


"Laura" <invalid@xxxxxx> wrote in message news:O9Bb9fMDKHA.4608@xxxxxx

> I'll download a fresh copy of avast and reinstall it using your
> instructions. Do I need the Web sheild or are the P2P, Network and standard
> shields all that I need to install?
>
>
> "Gary VanderMolen" <gary@xxxxxx> wrote in message
> news:ug6cF3KDKHA.2456@xxxxxx
> That's a good start, but it may not be sufficient to eliminate
> all potential problems. Only the method I described does that.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Laura" <invalid@xxxxxx> wrote in message
> news:%23%23orOXGDKHA.4392@xxxxxx

>>I had to "unhide" the avast icon in the systray area in order to open the
>> correct section of the program. E-mail scanning was not turned on. I also
>> disabled the Outlook/exchange and Instant messaging modules while I was in
>> there. I left the P2P, Network shield and standard sheilds running.
>> Everything else has been terminated.
>>
>> "Gary VanderMolen" <gary@xxxxxx> wrote in message
>> news:O$1syNCDKHA.4392@xxxxxx
>> It may not be causing a problem at the moment, but Avast's
>> email scanning module is known to cause trouble with WM eventually.
>> Your Avast antivirus was probably installed with its default install
>> option.
>> If so, uninstall it, then reinstall, but select 'custom' install, which
>> then
>> allows you to unselect installing its troublesome email scanning module.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Laura" <invalid@xxxxxx> wrote in message
>> news:%23oN3BQ$CKHA.4608@xxxxxx

>>> I'm using Avast but I have no idea if it is configured to scan incoming
>>> or
>>> outgoing mail. I don't see anything related to that function in the
>>> settings.
>>>
>>> I did get it working properly by changing the "Start In" info per Gary's
>>> instructions but I have no idea what is suddenly caused this problem.
>>>
>>> oh, I'm running Vista Home Premium SP1.
>>> --
>>> Laura
>>>
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@xxxxxx> wrote in message
>>> news:eX7yS1%23CKHA.3556@xxxxxx
>>>> What anti-virus application is installed and is it configured to scan
>>>> incoming and outgoing mail?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>> Laura wrote:
>>>>> When I open an attachment received via e-mail, a copy of the file is
>>>>> being
>>>>> saved to the desktop. I believe the file used to be saved to the temp
>>>>> folder. This started happening within the past 2 or 3 weeks.
>>>>>
>>>>> Any idea what setting or windows setting is causing this new behavior?
>>>>> Or
>>>>> how to fix it?
>>>>>
>>>>> thanks,
>>>>
>>>

>>

>

Laura wrote:

> Your fix of adding the info in the "Start In" field fixed the problem.

How about JPG and TXT-files?
Normally the fix you used does nit solve the problem for these file
types.
You might send yourself a mail with a TXT and a JPG attachment and try
it out.

Rainald

"Rainald Taesler" <taesler@xxxxxx> wrote in message
news:%23PpPenUDKHA.4316@xxxxxx

> Laura wrote:

>> Your fix of adding the info in the "Start In" field fixed the problem.

>
> How about JPG and TXT-files?
> Normally the fix you used does nit solve the problem for these file
> types.
> You might send yourself a mail with a TXT and a JPG attachment and try
> it out.

I tested this out as suggested and no files were left on the desktop. I
guesss the "fix" works.

"Laura" <invalid@xxxxxx> wrote in message news:%23vudNueDKHA.1540@xxxxxx

> "Rainald Taesler" <taesler@xxxxxx> wrote in message
> news:%23PpPenUDKHA.4316@xxxxxx

>> Laura wrote:

>>> Your fix of adding the info in the "Start In" field fixed the problem.

>>
>> How about JPG and TXT-files?
>> Normally the fix you used does nit solve the problem for these file
>> types.
>> You might send yourself a mail with a TXT and a JPG attachment and try
>> it out.

>
> I tested this out as suggested and no files were left on the desktop. I
> guesss the "fix" works.

Rainald didn't mean to imply that TXT and JPG attachments would be left
on the desktop (especially after you implemented the fix I recommended).
It's just that some users, even with that fix, find that they can't open
TXT and JPG attachments within Windows Mail.

--
Gary VanderMolen, MS-MVP (Mail)

I have the same problem as Laura, but my "Start In" is not enabled to add any
data.


"Gary VanderMolen" wrote:

> Try this:
> Right-click on the shortcut you use to start Windows Mail.
> Select Properties, change the "Start in" parameter to
> %UserProfile%\AppData\Local\Temp
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Laura" <invalid@xxxxxx> wrote in message news:eR%23gja9CKHA.568@xxxxxx

> > When I open an attachment received via e-mail, a copy of the file is being
> > saved to the desktop. I believe the file used to be saved to the temp
> > folder. This started happening within the past 2 or 3 weeks.
> >
> > Any idea what setting or windows setting is causing this new behavior? Or
> > how to fix it?
> >
> > thanks,
> > --
> > Laura
> >
> >

>

Go to Start, All Programs, Windows Update, View update history, and verify
you have KB972260 installed. If not, force a manual update: "Check
for updates."

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen


"Gord" <Gord@xxxxxx> wrote in message news:BB81C5D4-CA27-4D66-BEF6-B567374B9EFE@xxxxxx

>I have the same problem as Laura, but my "Start In" is not enabled to add any
> data.
>
>
> "Gary VanderMolen" wrote:
>

>> Try this:
>> Right-click on the shortcut you use to start Windows Mail.
>> Select Properties, change the "Start in" parameter to
>> %UserProfile%\AppData\Local\Temp
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Laura" <invalid@xxxxxx> wrote in message news:eR%23gja9CKHA.568@xxxxxx

>> > When I open an attachment received via e-mail, a copy of the file is being
>> > saved to the desktop. I believe the file used to be saved to the temp
>> > folder. This started happening within the past 2 or 3 weeks.
>> >
>> > Any idea what setting or windows setting is causing this new behavior? Or
>> > how to fix it?
>> >
>> > thanks,
>> > --
>> > Laura
>> >
>> >

>>