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08-08-2009
| #1 (permalink) |
| | no mail in windows mail Without an error message I no longer receive email through windows mail. I have a new account, checked everything, called my new provider's helpdesk, checked again and was told that it has to be a problem in windows mail. They have had more customers with this problem and could not help them because it is no known problem. I get no error messages from windows,test emails just vanish in deep internetspace.. Strange thing is that it did work properly for a few days with this new provider until this problem came up and there were no problems at all with my old email account. I tried to download IE8 but installation was not accepted because there should be a newer verion on my pc. Maybe there is someone who knows to trigger this issue the right way? I think about contacting Acer about this oem version or to instaal an other emailprogram. On my old laptop and the same account options with XP-pro there is no problem with receiving emails, so it has to be something gone wrong on my new pc with Vista Home Premium (64 bits) with SP-2 and Windows Mail. |
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08-08-2009
| #2 (permalink) |
| | Re: no mail in windows mail See point 3 here: www.oehelp.com/OETips.aspx#3 Try removing the mail account, closing and reopening Winmail and then add the account back again. You can also enable a log file (Tools | Options | Advanced | Maintenance | Troubleshooting) for the mail that might give you an indication of what is going wrong. steve "Richard" <r.suermondt@xxxxxx> wrote in message news:eGW7hpDGKHA.1252@xxxxxx Quote: > Without an error message I no longer receive email through windows mail. I > have a new account, checked everything, called my new provider's helpdesk, > checked again and was told that it has to be a problem in windows mail. > They have had more customers with this problem and could not help them > because it is no known problem. I get no error messages from windows,test > emails just vanish in deep internetspace.. Strange thing is that it did > work properly for a few days with this new provider until this problem > came up and there were no problems at all with my old email account. I > tried to download IE8 but installation was not accepted because there > should be a newer verion on my pc. Maybe there is someone who knows to > trigger this issue the right way? I think about contacting Acer about this > oem version or to instaal an other emailprogram. On my old laptop and the > same account options with XP-pro there is no problem with receiving > emails, so it has to be something gone wrong on my new pc with Vista Home > Premium (64 bits) with SP-2 and Windows Mail. |
| My System Specs |
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08-08-2009
| #3 (permalink) |
| | Re: no mail in windows mail Are those missing emails visible via webmail? You mention having a second computer which is successful at receiving emails. If both computers are checking the same email account, whichever one completes its email download first will make those emails unavailable to the second PC. To fix that problem, go to Tools, Accounts, select your mail account, Properties, Advanced, select "Leave a copy of messages on server." Repeat the above on the second computer. -- Gary VanderMolen, MS-MVP (Mail) "Richard" <r.suermondt@xxxxxx> wrote in message news:eGW7hpDGKHA.1252@xxxxxx Quote: > Without an error message I no longer receive email through windows mail. I > have a new account, checked everything, called my new provider's helpdesk, > checked again and was told that it has to be a problem in windows mail. They > have had more customers with this problem and could not help them because it > is no known problem. I get no error messages from windows,test emails just > vanish in deep internetspace.. Strange thing is that it did work properly > for a few days with this new provider until this problem came up and there > were no problems at all with my old email account. I tried to download IE8 > but installation was not accepted because there should be a newer verion on > my pc. Maybe there is someone who knows to trigger this issue the right way? > I think about contacting Acer about this oem version or to instaal an other > emailprogram. On my old laptop and the same account options with XP-pro > there is no problem with receiving emails, so it has to be something gone > wrong on my new pc with Vista Home Premium (64 bits) with SP-2 and Windows > Mail. > |
| My System Specs |
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08-08-2009
| #4 (permalink) |
| | Re: no mail in windows mail Many thanks to Steve and Gary, it seemed to be an interconnect problem in my home network, some hours further and with a little help from this forum and a tool from my new provider everything is ok right now. regards, Richard. "Steve Cochran" <scochran@xxxxxx> schreef in bericht news:9CE768E1-E4A8-4808-8A18-07CC3A477DCD@xxxxxx Quote: > See point 3 here: www.oehelp.com/OETips.aspx#3 > > Try removing the mail account, closing and reopening Winmail and then add > the account back again. You can also enable a log file (Tools | Options | > Advanced | Maintenance | Troubleshooting) for the mail that might give you > an indication of what is going wrong. > > steve > > "Richard" <r.suermondt@xxxxxx> wrote in message > news:eGW7hpDGKHA.1252@xxxxxx Quote: >> Without an error message I no longer receive email through windows mail. >> I have a new account, checked everything, called my new provider's >> helpdesk, checked again and was told that it has to be a problem in >> windows mail. They have had more customers with this problem and could >> not help them because it is no known problem. I get no error messages >> from windows,test emails just vanish in deep internetspace.. Strange >> thing is that it did work properly for a few days with this new provider >> until this problem came up and there were no problems at all with my old >> email account. I tried to download IE8 but installation was not accepted >> because there should be a newer verion on my pc. Maybe there is someone >> who knows to trigger this issue the right way? I think about contacting >> Acer about this oem version or to instaal an other emailprogram. On my >> old laptop and the same account options with XP-pro there is no problem >> with receiving emails, so it has to be something gone wrong on my new pc >> with Vista Home Premium (64 bits) with SP-2 and Windows Mail. > |
| My System Specs |
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08-09-2009
| #5 (permalink) |
| | Re: no mail in windows mail Thanks for reporting back. -- Gary VanderMolen, MS-MVP (Mail) "Richard" <r.suermondt@xxxxxx> wrote in message news:31CE8465-7E3C-48CE-9E58-DFCBB0E83FFD@xxxxxx Quote: > Many thanks to Steve and Gary, it seemed to be an interconnect problem in my > home network, some hours further and with a little help from this forum and > a tool from my new provider everything is ok right now. regards, Richard. > > "Steve Cochran" <scochran@xxxxxx> schreef in bericht > news:9CE768E1-E4A8-4808-8A18-07CC3A477DCD@xxxxxx Quote: >> See point 3 here: www.oehelp.com/OETips.aspx#3 >> >> Try removing the mail account, closing and reopening Winmail and then add >> the account back again. You can also enable a log file (Tools | Options | >> Advanced | Maintenance | Troubleshooting) for the mail that might give you >> an indication of what is going wrong. >> >> steve >> >> "Richard" <r.suermondt@xxxxxx> wrote in message >> news:eGW7hpDGKHA.1252@xxxxxx Quote: >>> Without an error message I no longer receive email through windows mail. >>> I have a new account, checked everything, called my new provider's >>> helpdesk, checked again and was told that it has to be a problem in >>> windows mail. They have had more customers with this problem and could >>> not help them because it is no known problem. I get no error messages >>> from windows,test emails just vanish in deep internetspace.. Strange >>> thing is that it did work properly for a few days with this new provider >>> until this problem came up and there were no problems at all with my old >>> email account. I tried to download IE8 but installation was not accepted >>> because there should be a newer verion on my pc. Maybe there is someone >>> who knows to trigger this issue the right way? I think about contacting >>> Acer about this oem version or to instaal an other emailprogram. On my >>> old laptop and the same account options with XP-pro there is no problem >>> with receiving emails, so it has to be something gone wrong on my new pc >>> with Vista Home Premium (64 bits) with SP-2 and Windows Mail. >> |
| My System Specs |
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08-11-2009
| #6 (permalink) |
| | Re: no mail in windows mail Glad to hear you got it resolved. steve "Richard" <r.suermondt@xxxxxx> wrote in message news:31CE8465-7E3C-48CE-9E58-DFCBB0E83FFD@xxxxxx Quote: > Many thanks to Steve and Gary, it seemed to be an interconnect problem in > my home network, some hours further and with a little help from this forum > and a tool from my new provider everything is ok right now. regards, > Richard. > > "Steve Cochran" <scochran@xxxxxx> schreef in bericht > news:9CE768E1-E4A8-4808-8A18-07CC3A477DCD@xxxxxx Quote: >> See point 3 here: www.oehelp.com/OETips.aspx#3 >> >> Try removing the mail account, closing and reopening Winmail and then add >> the account back again. You can also enable a log file (Tools | Options >> | Advanced | Maintenance | Troubleshooting) for the mail that might give >> you an indication of what is going wrong. >> >> steve >> >> "Richard" <r.suermondt@xxxxxx> wrote in message >> news:eGW7hpDGKHA.1252@xxxxxx Quote: >>> Without an error message I no longer receive email through windows mail. >>> I have a new account, checked everything, called my new provider's >>> helpdesk, checked again and was told that it has to be a problem in >>> windows mail. They have had more customers with this problem and could >>> not help them because it is no known problem. I get no error messages >>> from windows,test emails just vanish in deep internetspace.. Strange >>> thing is that it did work properly for a few days with this new provider >>> until this problem came up and there were no problems at all with my old >>> email account. I tried to download IE8 but installation was not accepted >>> because there should be a newer verion on my pc. Maybe there is someone >>> who knows to trigger this issue the right way? I think about contacting >>> Acer about this oem version or to instaal an other emailprogram. On my >>> old laptop and the same account options with XP-pro there is no problem >>> with receiving emails, so it has to be something gone wrong on my new pc >>> with Vista Home Premium (64 bits) with SP-2 and Windows Mail. >> |
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