Windows Vista Forums

My outgoing mail is not outgoing

  1. #1


    Whistleboy Guest

    My outgoing mail is not outgoing

    going email is not being sent and I get the following error message. Can
    anyone help please?

    The message could not be sent. The authentication setting might not be
    correct for your outgoing e-mail [SMTP] server. For help solving this
    problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    "I'm having problems sending e-mail" section. If you need help determining
    the proper server settings, please contact your e-mail service provider.

    The rejected e-mail address was 'Whistleboy@xxxxxx'. Subject 'Re:
    Hi', Account: 'Laptop ', Server: 'smtp-server.tampabay.rr.com', Protocol:
    SMTP, Server Response: '553 Authentication is required to send mail as
    <Whistleboy@xxxxxx>', Port: 25, Secure(SSL): No, Server Error: 553,
    Error Number: 0x800CCC78

      My System SpecsSystem Spec

  2. #2


    beth Guest

    RE: My outgoing mail is not outgoing

    mine ius not outgoing either and i am getting really frustrated here. if i
    log in to my server, windstream.net i have no problems, but using windows
    mail i am having one problem after another it seems.

    "Whistleboy" wrote:

    > going email is not being sent and I get the following error message. Can
    > anyone help please?
    >
    > The message could not be sent. The authentication setting might not be
    > correct for your outgoing e-mail [SMTP] server. For help solving this
    > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    > "I'm having problems sending e-mail" section. If you need help determining
    > the proper server settings, please contact your e-mail service provider.
    >
    > The rejected e-mail address was 'Whistleboy@xxxxxx'. Subject 'Re:
    > Hi', Account: 'Laptop ', Server: 'smtp-server.tampabay.rr.com', Protocol:
    > SMTP, Server Response: '553 Authentication is required to send mail as
    > <Whistleboy@xxxxxx>', Port: 25, Secure(SSL): No, Server Error: 553,
    > Error Number: 0x800CCC78

      My System SpecsSystem Spec

  3. #3


    John Inzer Guest

    Re: My outgoing mail is not outgoing

    Whistleboy wrote:

    > going email is not being sent and I get the following error message.
    > Can anyone help please?
    >
    > The message could not be sent. The authentication setting might not be
    > correct for your outgoing e-mail [SMTP] server. For help solving this
    > problem, go to Help, search for "Troubleshoot Windows Mail", and read
    > the "I'm having problems sending e-mail" section. If you need help
    > determining the proper server settings, please contact your e-mail
    > service provider.
    >
    > The rejected e-mail address was 'Whistleboy@xxxxxx'. Subject
    > 'Re: Hi', Account: 'Laptop ', Server: 'smtp-server.tampabay.rr.com',
    > Protocol: SMTP, Server Response: '553 Authentication is required to
    > send mail as <Whistleboy@xxxxxx>', Port: 25, Secure(SSL):
    > No, Server Error: 553, Error Number: 0x800CCC78
    ==============================
    Just wondering...

    In the Properties of your e-mail account
    on the Server tab...do you have: 'My Server
    Requires Authentication'...checked?

    Mail Servers: Florida (Tampa Bay)
    incoming mail server: pop-server.tampabay.rr.com
    outgoing mail server: smtp-server.tampabay.rr.com

    --

    J. Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk



      My System SpecsSystem Spec

  4. #4


    PA Bear [MS MVP] Guest

    Re: My outgoing mail is not outgoing

    Contact your ISP for the correct settings.

    Whistleboy wrote:

    > going email is not being sent and I get the following error message. Can
    > anyone help please?
    >
    > The message could not be sent. The authentication setting might not be
    > correct for your outgoing e-mail [SMTP] server. For help solving this
    > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    > "I'm having problems sending e-mail" section. If you need help determining
    > the proper server settings, please contact your e-mail service provider.
    >
    > The rejected e-mail address was 'Whistleboy@xxxxxx'. Subject 'Re:
    > Hi', Account: 'Laptop ', Server: 'smtp-server.tampabay.rr.com', Protocol:
    > SMTP, Server Response: '553 Authentication is required to send mail as
    > <Whistleboy@xxxxxx>', Port: 25, Secure(SSL): No, Server Error:
    > 553,
    > Error Number: 0x800CCC78

      My System SpecsSystem Spec

  5. #5


    Gary VanderMolen Guest

    Re: My outgoing mail is not outgoing

    Beth, we can't help you unless you post a copy of your error message.
    Right-click on your error message, copy, then paste it into a reply here.

    --
    Gary VanderMolen, MS-MVP (Mail)
    http://mvp.support.microsoft.com/profile/VanderMolen


    "beth" <beth@xxxxxx> wrote in message news05A4405-B07C-4B02-8744-15C579927D06@xxxxxx

    > mine ius not outgoing either and i am getting really frustrated here. if i
    > log in to my server, windstream.net i have no problems, but using windows
    > mail i am having one problem after another it seems.

      My System SpecsSystem Spec

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