Windows Vista Forums

Cannot send or receive email

  1. #1


    jenniferleigh79 Guest

    Cannot send or receive email

    When I try to send or receive email I get this error:

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Account: 'Charter', Server: 'pop.charter.net', Protocol: POP3,
    Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F

    I use Norton Antivirus and the email scanning is turned off.

      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: Cannot send or receive email

    The error message you submitted only pertains to receiving, so I'll
    address that part.
    Go to Tools, Accounts, select that account, Properties, Advanced,
    then uncheck the SSL option.

    If you get a separate send error, please post it.

    --
    Gary VanderMolen, MS-MVP (Mail)
    http://mvp.support.microsoft.com/profile/VanderMolen


    "jenniferleigh79" <jenniferleigh79@xxxxxx> wrote in message news:35D8F91C-A23C-4263-B30A-5994B7B4B707@xxxxxx

    > When I try to send or receive email I get this error:
    >
    > Your server has unexpectedly terminated the connection. Possible causes for
    > this include server problems, network problems, or a long period of
    > inactivity. Account: 'Charter', Server: 'pop.charter.net', Protocol: POP3,
    > Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
    >
    > I use Norton Antivirus and the email scanning is turned off.

      My System SpecsSystem Spec

  3. #3


    julie t Guest

    RE: Cannot send or receive email


    --
    confused


    "jenniferleigh79" wrote:

    > When I try to send or receive email I get this error:
    >
    > Your server has unexpectedly terminated the connection. Possible causes for
    > this include server problems, network problems, or a long period of
    > inactivity. Account: 'Charter', Server: 'pop.charter.net', Protocol: POP3,
    > Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
    >
    > I use Norton Antivirus and the email scanning is turned off.

      My System SpecsSystem Spec

  4. #4


    Sam Hobbs Guest

    Re: Cannot send or receive email

    Me too.


    "julie t" <juliet@xxxxxx> wrote in message
    news:4A87674B-D549-485C-B230-7F54F76D430B@xxxxxx

    >
    > --
    > confused
    >
    >
    > "jenniferleigh79" wrote:
    >

    >> When I try to send or receive email I get this error:
    >>
    >> Your server has unexpectedly terminated the connection. Possible causes
    >> for
    >> this include server problems, network problems, or a long period of
    >> inactivity. Account: 'Charter', Server: 'pop.charter.net', Protocol:
    >> POP3,
    >> Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
    >>
    >> I use Norton Antivirus and the email scanning is turned off.

      My System SpecsSystem Spec

Cannot send or receive email

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