When I try to send or receive email I get this error:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'Charter', Server: 'pop.charter.net', Protocol: POP3,
Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F

I use Norton Antivirus and the email scanning is turned off.

The error message you submitted only pertains to receiving, so I'll
address that part.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option.

If you get a separate send error, please post it.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen


"jenniferleigh79" <jenniferleigh79@xxxxxx> wrote in message news:35D8F91C-A23C-4263-B30A-5994B7B4B707@xxxxxx

> When I try to send or receive email I get this error:
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'Charter', Server: 'pop.charter.net', Protocol: POP3,
> Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
>
> I use Norton Antivirus and the email scanning is turned off.

--
confused


"jenniferleigh79" wrote:

> When I try to send or receive email I get this error:
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'Charter', Server: 'pop.charter.net', Protocol: POP3,
> Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
>
> I use Norton Antivirus and the email scanning is turned off.

Me too.


"julie t" <juliet@xxxxxx> wrote in message
news:4A87674B-D549-485C-B230-7F54F76D430B@xxxxxx

>
> --
> confused
>
>
> "jenniferleigh79" wrote:
>

>> When I try to send or receive email I get this error:
>>
>> Your server has unexpectedly terminated the connection. Possible causes
>> for
>> this include server problems, network problems, or a long period of
>> inactivity. Account: 'Charter', Server: 'pop.charter.net', Protocol:
>> POP3,
>> Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
>>
>> I use Norton Antivirus and the email scanning is turned off.