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Vista - error "Message cant be found"

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Old 09-07-2009   #1 (permalink)
DacorDave


 
 

error "Message cant be found"

I havea second problem. I now found that, although emails are downloaded
from the mail server and listed in the messages window showing Sender's Name,
Subject, Date and Message Size, but now all I get is the error message
"Message cannot be found, The contents of this message cannot be found."

So, although I can download messages, I cant read any.

Add this problem with a previous problem of not being able to stop the
constant reloading of recovered emails, I am beginning to think I had better
delete and reinstall Windows mail.

NOT VERY HAPPY BILL !!

My System SpecsSystem Spec
Old 09-07-2009   #2 (permalink)
Gary VanderMolen


 
 

Re: error "Message cant be found"

That symptom is usually caused by interference from an antivirus
program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen


"DacorDave" <DacorDave@xxxxxx> wrote in message news:56C10EE8-5E65-428C-A540-EED5FA7034BC@xxxxxx
Quote:

>I havea second problem. I now found that, although emails are downloaded
> from the mail server and listed in the messages window showing Sender's Name,
> Subject, Date and Message Size, but now all I get is the error message
> "Message cannot be found, The contents of this message cannot be found."
>
> So, although I can download messages, I cant read any.
>
> Add this problem with a previous problem of not being able to stop the
> constant reloading of recovered emails, I am beginning to think I had better
> delete and reinstall Windows mail.
>
> NOT VERY HAPPY BILL !!
My System SpecsSystem Spec
Old 4 Weeks Ago   #3 (permalink)
Chester


 
 

Re: error "Message cant be found"

Gary,

I am having the same error as DacorDave with "Message cannot be found. The
contents of this message cannot be found."

My question is whether there is a way to restore or re-link the contents of
the message back to the information that is still there. Wouldn't the
contents of the email still be somewhere in the Windows Mail filesystem?

Thanks,
Chester


"Gary VanderMolen" wrote:
Quote:

> That symptom is usually caused by interference from an antivirus
> program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus should be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> Email scanning in any antivirus should be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> If no improvement after disabling email scanning, consider upgrading
> to Windows Live Mail, because it is less prone to suffering bad effects
> from overly intrusive antivirus programs:
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, MS-MVP (Mail)
> http://mvp.support.microsoft.com/profile/VanderMolen
>
>
> "DacorDave" <DacorDave@newsgroup> wrote in message news:56C10EE8-5E65-428C-A540-EED5FA7034BC@newsgroup
Quote:

> >I havea second problem. I now found that, although emails are downloaded
> > from the mail server and listed in the messages window showing Sender's Name,
> > Subject, Date and Message Size, but now all I get is the error message
> > "Message cannot be found, The contents of this message cannot be found."
> >
> > So, although I can download messages, I cant read any.
> >
> > Add this problem with a previous problem of not being able to stop the
> > constant reloading of recovered emails, I am beginning to think I had better
> > delete and reinstall Windows mail.
> >
> > NOT VERY HAPPY BILL !!
>
My System SpecsSystem Spec
Old 4 Weeks Ago   #4 (permalink)
Gary VanderMolen


 
 

Re: error "Message cant be found"

If the message is still present somewhere in Windows Mail, a
repair of the message database may fix it.
Try running the various repair functions in the WMUtil program:
http://www.oehelp.com/WMUtil

If no improvement, upgrade to Windows Live Mail:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Chester" <Chester@newsgroup> wrote in message news534EA43-CA77-4ED3-82F1-5806B99A20CB@newsgroup
Quote:

> Gary,
>
> I am having the same error as DacorDave with "Message cannot be found. The
> contents of this message cannot be found."
>
> My question is whether there is a way to restore or re-link the contents of
> the message back to the information that is still there. Wouldn't the
> contents of the email still be somewhere in the Windows Mail filesystem?
>
> Thanks,
> Chester
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> That symptom is usually caused by interference from an antivirus
>> program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus should be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> Email scanning in any antivirus should be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> If no improvement after disabling email scanning, consider upgrading
>> to Windows Live Mail, because it is less prone to suffering bad effects
>> from overly intrusive antivirus programs:
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>> http://mvp.support.microsoft.com/profile/VanderMolen
>>
>>
>> "DacorDave" <DacorDave@newsgroup> wrote in message news:56C10EE8-5E65-428C-A540-EED5FA7034BC@newsgroup
Quote:

>> >I havea second problem. I now found that, although emails are downloaded
>> > from the mail server and listed in the messages window showing Sender's Name,
>> > Subject, Date and Message Size, but now all I get is the error message
>> > "Message cannot be found, The contents of this message cannot be found."
>> >
>> > So, although I can download messages, I cant read any.
>> >
>> > Add this problem with a previous problem of not being able to stop the
>> > constant reloading of recovered emails, I am beginning to think I had better
>> > delete and reinstall Windows mail.
>> >
>> > NOT VERY HAPPY BILL !!
>>
My System SpecsSystem Spec
Old 4 Weeks Ago   #5 (permalink)
Gary VanderMolen


 
 

Re: error "Message cant be found"

You're very welcome, Chester.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Chester" <Chester@newsgroup> wrote in message news:269C7664-743B-4F33-BCA2-D2244A065CEB@newsgroup
Quote:

> Thanks Gary; I will give it a try.
>
> Regards,
> Chester
>
> "Gary VanderMolen" wrote:
>
Quote:

>> If the message is still present somewhere in Windows Mail, a
>> repair of the message database may fix it.
>> Try running the various repair functions in the WMUtil program:
>> http://www.oehelp.com/WMUtil
>>
>> If no improvement, upgrade to Windows Live Mail:
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "Chester" <Chester@newsgroup> wrote in message news534EA43-CA77-4ED3-82F1-5806B99A20CB@newsgroup
Quote:

>> > Gary,
>> >
>> > I am having the same error as DacorDave with "Message cannot be found. The
>> > contents of this message cannot be found."
>> >
>> > My question is whether there is a way to restore or re-link the contents of
>> > the message back to the information that is still there. Wouldn't the
>> > contents of the email still be somewhere in the Windows Mail filesystem?
>> >
>> > Thanks,
>> > Chester
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> That symptom is usually caused by interference from an antivirus
>> >> program. Which antivirus are you running?
>> >> As a minimum, email scanning in the antivirus should be turned off,
>> >> although that may not be sufficient to eliminate all bad effects.
>> >> In a worst case scenario, your antivirus may need to be uninstalled.
>> >>
>> >> Email scanning in any antivirus should be disabled, for reasons
>> >> explained here:
>> >> http://thundercloud.net/infoave/tuto...ning/index.htm
>> >>
>> >> If no improvement after disabling email scanning, consider upgrading
>> >> to Windows Live Mail, because it is less prone to suffering bad effects
>> >> from overly intrusive antivirus programs:
>> >> http://download.live.com/wlmail
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >> http://mvp.support.microsoft.com/profile/VanderMolen
>> >>
>> >>
>> >> "DacorDave" <DacorDave@newsgroup> wrote in message news:56C10EE8-5E65-428C-A540-EED5FA7034BC@newsgroup
>> >> >I havea second problem. I now found that, although emails are downloaded
>> >> > from the mail server and listed in the messages window showing Sender's Name,
>> >> > Subject, Date and Message Size, but now all I get is the error message
>> >> > "Message cannot be found, The contents of this message cannot be found."
>> >> >
>> >> > So, although I can download messages, I cant read any.
>> >> >
>> >> > Add this problem with a previous problem of not being able to stop the
>> >> > constant reloading of recovered emails, I am beginning to think I had better
>> >> > delete and reinstall Windows mail.
>> >> >
>> >> > NOT VERY HAPPY BILL !!
>> >>
>> .
>>
My System SpecsSystem Spec
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