Windows Vista Forums

can't receive emails.....
  1. #1


    trace Guest

    can't receive emails.....

    I'm sure this has been asked before....forgive me...

    I get the following error message:



    The connection to the server has failed. Account: 'pop1.sympatico.ca',
    Server: 'pop1.sympatico.ca', Protocol: POP3, Port: 110, Secure(SSL): No,
    Socket Error: 10061, Error Number: 0x800CCC0E

    Sometimes I receive email after re-starting Outlook, sometimes I don't.

    Any hints or help would be immensely appreciated.

    --
    Trace.

      My System SpecsSystem Spec

  2. #2


    Hal Hostetler [MVP-P/I] Guest

    Re: can't receive emails.....

    Often the result of an Anti Virus program setup to scan email that has gone
    rogue, are you running an email scanner?

    Hal
    --
    Hal Hostetler, CPBE
    Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    www.kvoa.com -- KVOA Television, Tucson, AZ.
    Live at Hot Licks - www.badnewsbluesband.com

    "trace" <trace@xxxxxx> wrote in message
    news:3308A5BD-49C1-494F-9EB0-2DA3D036925E@xxxxxx

    > I'm sure this has been asked before....forgive me...
    >
    > I get the following error message:
    >
    > The connection to the server has failed. Account: 'pop1.sympatico.ca',
    > Server: 'pop1.sympatico.ca', Protocol: POP3, Port: 110, Secure(SSL): No,
    > Socket Error: 10061, Error Number: 0x800CCC0E
    >
    > Sometimes I receive email after re-starting Outlook, sometimes I don't.
    >
    > Any hints or help would be immensely appreciated.
    >
    > --
    > Trace.

      My System SpecsSystem Spec

  3. #3


    trace Guest

    Re: can't receive emails.....

    I have only Norton Anti-Virus latest edition....there are no other Anti-Virus
    programs installed.
    --
    trace.


    "Hal Hostetler [MVP-P/I]" wrote:

    > Often the result of an Anti Virus program setup to scan email that has gone
    > rogue, are you running an email scanner?
    >
    > Hal
    > --
    > Hal Hostetler, CPBE
    > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    > www.kvoa.com -- KVOA Television, Tucson, AZ.
    > Live at Hot Licks - www.badnewsbluesband.com
    >
    > "trace" <trace@xxxxxx> wrote in message
    > news:3308A5BD-49C1-494F-9EB0-2DA3D036925E@xxxxxx

    > > I'm sure this has been asked before....forgive me...
    > >
    > > I get the following error message:
    > >
    > > The connection to the server has failed. Account: 'pop1.sympatico.ca',
    > > Server: 'pop1.sympatico.ca', Protocol: POP3, Port: 110, Secure(SSL): No,
    > > Socket Error: 10061, Error Number: 0x800CCC0E
    > >
    > > Sometimes I receive email after re-starting Outlook, sometimes I don't.
    > >
    > > Any hints or help would be immensely appreciated.
    > >
    > > --
    > > Trace.
    >

      My System SpecsSystem Spec

  4. #4


    Hal Hostetler [MVP-P/I] Guest

    Re: can't receive emails.....

    Norton's email scanner is the single biggest troublemaker there is for Windows Mail in the known Universe. It is far more pervasive and causes much more lost data and system downtime than any malware it's designed to keep out. Download and run the Norton Removal Tool to completely remove Norton from your system, then do a custom re-install and do NOT install any email scanning. See if the problem persists.

    Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail

    Hal
    --
    Hal Hostetler, CPBE
    Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    www.kvoa.com -- KVOA Television, Tucson, AZ.
    Live at Hot Licks - www.badnewsbluesband.com

    "trace" <trace@xxxxxx> wrote in message news98110B0-193D-4D80-B2C8-7331DF7D2F51@xxxxxx

    > I have only Norton Anti-Virus latest edition....there are no other Anti-Virus
    > programs installed.
    > --
    > trace.
    >
    >
    > "Hal Hostetler [MVP-P/I]" wrote:
    >

    >> Often the result of an Anti Virus program setup to scan email that has gone
    >> rogue, are you running an email scanner?
    >>
    >> Hal
    >> --
    >> Hal Hostetler, CPBE
    >> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    >> www.kvoa.com -- KVOA Television, Tucson, AZ.
    >> Live at Hot Licks - www.badnewsbluesband.com
    >>
    >> "trace" <trace@xxxxxx> wrote in message
    >> news:3308A5BD-49C1-494F-9EB0-2DA3D036925E@xxxxxx

    >> > I'm sure this has been asked before....forgive me...
    >> >
    >> > I get the following error message:
    >> >
    >> > The connection to the server has failed. Account: 'pop1.sympatico.ca',
    >> > Server: 'pop1.sympatico.ca', Protocol: POP3, Port: 110, Secure(SSL): No,
    >> > Socket Error: 10061, Error Number: 0x800CCC0E
    >> >
    >> > Sometimes I receive email after re-starting Outlook, sometimes I don't.
    >> >
    >> > Any hints or help would be immensely appreciated.
    >> >
    >> > --
    >> > Trace.
    >>

      My System SpecsSystem Spec

  5. #5


    trace Guest

    Re: can't receive emails.....

    Thanks guys---between the two of you, I have somehow managed to fix it! If
    you closer to Toronto, I'd buy ya both a beer!
    --
    trace.


    "trace" wrote:

    > I have only Norton Anti-Virus latest edition....there are no other Anti-Virus
    > programs installed.
    > --
    > trace.
    >
    >
    > "Hal Hostetler [MVP-P/I]" wrote:
    >

    > > Often the result of an Anti Virus program setup to scan email that has gone
    > > rogue, are you running an email scanner?
    > >
    > > Hal
    > > --
    > > Hal Hostetler, CPBE
    > > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    > > www.kvoa.com -- KVOA Television, Tucson, AZ.
    > > Live at Hot Licks - www.badnewsbluesband.com
    > >
    > > "trace" <trace@xxxxxx> wrote in message
    > > news:3308A5BD-49C1-494F-9EB0-2DA3D036925E@xxxxxx

    > > > I'm sure this has been asked before....forgive me...
    > > >
    > > > I get the following error message:
    > > >
    > > > The connection to the server has failed. Account: 'pop1.sympatico.ca',
    > > > Server: 'pop1.sympatico.ca', Protocol: POP3, Port: 110, Secure(SSL): No,
    > > > Socket Error: 10061, Error Number: 0x800CCC0E
    > > >
    > > > Sometimes I receive email after re-starting Outlook, sometimes I don't.
    > > >
    > > > Any hints or help would be immensely appreciated.
    > > >
    > > > --
    > > > Trace.
    > >

      My System SpecsSystem Spec

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