Norton's email scanner is the single biggest troublemaker there is for Windows Mail in the known Universe. It is far more pervasive and causes much more lost data and system downtime than any malware it's designed to keep out. Download and run the Norton Removal Tool to completely remove Norton from your system, then do a custom re-install and do NOT install any email scanning. See if the problem persists.
Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX www.kvoa.com
-- KVOA Television, Tucson, AZ.
Live at Hot Licks - www.badnewsbluesband.com
"trace" <trace@xxxxxx> wrote in message news
> I have only Norton Anti-Virus latest edition....there are no other Anti-Virus
> programs installed.
> "Hal Hostetler [MVP-P/I]" wrote:
>> Often the result of an Anti Virus program setup to scan email that has gone
>> rogue, are you running an email scanner?
>> Hal Hostetler, CPBE
>> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
>> www.kvoa.com -- KVOA Television, Tucson, AZ.
>> Live at Hot Licks - www.badnewsbluesband.com
>> "trace" <trace@xxxxxx> wrote in message
>> > I'm sure this has been asked before....forgive me...
>> > I get the following error message:
>> > The connection to the server has failed. Account: 'pop1.sympatico.ca',
>> > Server: 'pop1.sympatico.ca', Protocol: POP3, Port: 110, Secure(SSL): No,
>> > Socket Error: 10061, Error Number: 0x800CCC0E
>> > Sometimes I receive email after re-starting Outlook, sometimes I don't.
>> > Any hints or help would be immensely appreciated.
>> > --
>> > Trace.