Windows Vista Forums

Just would like to get email

  1. #1


    shisey Guest

    Just would like to get email

    so I did the chat with the phone company and got no where! they said my port
    is blocked or I have firewall issues or software problems (The connection to
    the server has failed. Account: 'pop3.frontiernet.net', Server:
    'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    Error: 10060, Error Number: 0x800CCC0E) Okay so only the one port is blocked
    any clue on how to unblock it so I can get email? thanks

      My System SpecsSystem Spec

  2.   


  3. #2


    Gary VanderMolen Guest

    Re: Just would like to get email

    Port 110 is never blocked.
    However, this problem may be caused by interference from an antivirus
    program. Which antivirus are you running?
    As a minimum, email scanning in the antivirus should be turned off,
    although that may not be sufficient to eliminate all bad effects.
    In a worst case scenario, your antivirus may need to be uninstalled.

    Email scanning in any antivirus should be disabled, for reasons
    explained here:
    http://thundercloud.net/infoave/tuto...ning/index.htm

    If no improvement after disabling email scanning, consider upgrading
    to Windows Live Mail, because it is less prone to suffering bad effects
    from overly intrusive antivirus programs:
    http://download.live.com/wlmail

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    http://mvp.support.microsoft.com/profile/VanderMolen


    "shisey" <shiseywhynot@newsgroup> wrote in message news:5DC841DA-5925-49CD-A089-F488B0D6CCED@newsgroup

    > so I did the chat with the phone company and got no where! they said my port
    > is blocked or I have firewall issues or software problems (The connection to
    > the server has failed. Account: 'pop3.frontiernet.net', Server:
    > 'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    > Error: 10060, Error Number: 0x800CCC0E) Okay so only the one port is blocked
    > any clue on how to unblock it so I can get email? thanks

      My System SpecsSystem Spec

  4. #3


    shisey Guest

    Re: Just would like to get email

    I have unistalled Mcafee (last week) and I have Windows live mail also with
    the same error. I am frustrated that it works on every computer other than
    my laptop. I did recently have to reinstall windows and this is when it all
    started The tech at frontier said it might be the firewall or program I
    am running?

    "Gary VanderMolen" wrote:

    > Port 110 is never blocked.
    > However, this problem may be caused by interference from an antivirus
    > program. Which antivirus are you running?
    > As a minimum, email scanning in the antivirus should be turned off,
    > although that may not be sufficient to eliminate all bad effects.
    > In a worst case scenario, your antivirus may need to be uninstalled.
    >
    > Email scanning in any antivirus should be disabled, for reasons
    > explained here:
    > http://thundercloud.net/infoave/tuto...ning/index.htm
    >
    > If no improvement after disabling email scanning, consider upgrading
    > to Windows Live Mail, because it is less prone to suffering bad effects
    > from overly intrusive antivirus programs:
    > http://download.live.com/wlmail
    >
    > --
    > Gary VanderMolen, Microsoft MVP (Mail)
    > http://mvp.support.microsoft.com/profile/VanderMolen
    >
    >
    > "shisey" <shiseywhynot@newsgroup> wrote in message news:5DC841DA-5925-49CD-A089-F488B0D6CCED@newsgroup

    > > so I did the chat with the phone company and got no where! they said my port
    > > is blocked or I have firewall issues or software problems (The connection to
    > > the server has failed. Account: 'pop3.frontiernet.net', Server:
    > > 'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    > > Error: 10060, Error Number: 0x800CCC0E) Okay so only the one port is blocked
    > > any clue on how to unblock it so I can get email? thanks
    >

      My System SpecsSystem Spec

  5. #4


    Gary VanderMolen Guest

    Re: Just would like to get email

    If you are use Windows Firewall, it never blocks email. I don't know what
    other program the Frontier tech may be referring to. However, any third party
    security program (antivirus, anti-spyware, firewall) can interfere with email.

    Please note that an uninstall of McAfee must be followed up by using
    their debris removal tool:
    http://service.mcafee.com/FAQDocument.aspx?id=TS100507

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    http://mvp.support.microsoft.com/profile/VanderMolen


    "shisey" <shiseywhynot@newsgroup> wrote in message news:7CE5F410-A0B3-49B5-B493-932A61505FE8@newsgroup

    >I have unistalled Mcafee (last week) and I have Windows live mail also with
    > the same error. I am frustrated that it works on every computer other than
    > my laptop. I did recently have to reinstall windows and this is when it all
    > started The tech at frontier said it might be the firewall or program I
    > am running?
    >
    > "Gary VanderMolen" wrote:
    >

    >> Port 110 is never blocked.
    >> However, this problem may be caused by interference from an antivirus
    >> program. Which antivirus are you running?
    >> As a minimum, email scanning in the antivirus should be turned off,
    >> although that may not be sufficient to eliminate all bad effects.
    >> In a worst case scenario, your antivirus may need to be uninstalled.
    >>
    >> Email scanning in any antivirus should be disabled, for reasons
    >> explained here:
    >> http://thundercloud.net/infoave/tuto...ning/index.htm
    >>
    >> If no improvement after disabling email scanning, consider upgrading
    >> to Windows Live Mail, because it is less prone to suffering bad effects
    >> from overly intrusive antivirus programs:
    >> http://download.live.com/wlmail
    >>
    >> --
    >> Gary VanderMolen, Microsoft MVP (Mail)
    >> http://mvp.support.microsoft.com/profile/VanderMolen
    >>
    >>
    >> "shisey" <shiseywhynot@newsgroup> wrote in message news:5DC841DA-5925-49CD-A089-F488B0D6CCED@newsgroup

    >> > so I did the chat with the phone company and got no where! they said my port
    >> > is blocked or I have firewall issues or software problems (The connection to
    >> > the server has failed. Account: 'pop3.frontiernet.net', Server:
    >> > 'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    >> > Error: 10060, Error Number: 0x800CCC0E) Okay so only the one port is blocked
    >> > any clue on how to unblock it so I can get email? thanks
    >>

      My System SpecsSystem Spec

  6. #5


    Floyd Mathews Guest

    Re: Just would like to get email

    I can't get my mail set up how do I do that
    "shisey" <shiseywhynot@newsgroup> wrote in message
    news:5DC841DA-5925-49CD-A089-F488B0D6CCED@newsgroup

    > so I did the chat with the phone company and got no where! they said my
    > port
    > is blocked or I have firewall issues or software problems (The connection
    > to
    > the server has failed. Account: 'pop3.frontiernet.net', Server:
    > 'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    > Error: 10060, Error Number: 0x800CCC0E) Okay so only the one port is
    > blocked
    > any clue on how to unblock it so I can get email? thanks

      My System SpecsSystem Spec

  7. #6


    Gary VanderMolen Guest

    Re: Just would like to get email

    Floyd, I see you posted with a Yahoo email address. Is that your only email
    address? US-based free Yahoo accounts have webmail access only, no
    POP access. Windows Mail handles POP mail but not Yahoo webmail.
    Yahoo's solution is to pay them for premium "Mail Plus" service:
    http://help.yahoo.com/l/us/yahoo/mai...iew/index.html
    and use the special settings for that service:
    http://help.yahoo.com/l/us/yahoo/mai...op/pop-14.html

    If you are OK with using a non-Yahoo email address, you have these other
    solutions that will work with Windows Mail:
    * Use the email address assigned to you by your ISP.
    * Use a free Gmail, AOL, or Hotmail/Live account.

    You can also continue to use Yahoo's webmail: http://mail.yahoo.com
    If you need more help with any of these solutions, just ask.

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    http://mvp.support.microsoft.com/profile/VanderMolen


    "Floyd Mathews" <shadowhawkapparition@newsgroup> wrote in message news:eI7C0X%23OKHA.1232@newsgroup

    >I can't get my mail set up how do I do that

      My System SpecsSystem Spec

  8. #7


    shisey Guest

    Re: Just would like to get email

    Uninstalled McAfee, delelted accounts, restarted mail recreated account, and
    still got this error. Is there anthing else I can do to solve this?

    Unable to send or receive messages for the Citlink (shisey) account. The
    connection to the server has failed.

    Server: 'pop3.frontier.com'
    Windows Live Mail Error ID: 0x800CCC0E
    Protocol: POP3
    Port: 110
    Secure(SSL): No
    Socket Error: 10060

    Thanks!!

    "Gary VanderMolen" wrote:

    > If you are use Windows Firewall, it never blocks email. I don't know what
    > other program the Frontier tech may be referring to. However, any third party
    > security program (antivirus, anti-spyware, firewall) can interfere with email.
    >
    > Please note that an uninstall of McAfee must be followed up by using
    > their debris removal tool:
    > http://service.mcafee.com/FAQDocument.aspx?id=TS100507
    >
    > --
    > Gary VanderMolen, Microsoft MVP (Mail)
    > http://mvp.support.microsoft.com/profile/VanderMolen
    >
    >
    > "shisey" <shiseywhynot@newsgroup> wrote in message news:7CE5F410-A0B3-49B5-B493-932A61505FE8@newsgroup

    > >I have unistalled Mcafee (last week) and I have Windows live mail also with
    > > the same error. I am frustrated that it works on every computer other than
    > > my laptop. I did recently have to reinstall windows and this is when it all
    > > started The tech at frontier said it might be the firewall or program I
    > > am running?
    > >
    > > "Gary VanderMolen" wrote:
    > >

    > >> Port 110 is never blocked.
    > >> However, this problem may be caused by interference from an antivirus
    > >> program. Which antivirus are you running?
    > >> As a minimum, email scanning in the antivirus should be turned off,
    > >> although that may not be sufficient to eliminate all bad effects.
    > >> In a worst case scenario, your antivirus may need to be uninstalled.
    > >>
    > >> Email scanning in any antivirus should be disabled, for reasons
    > >> explained here:
    > >> http://thundercloud.net/infoave/tuto...ning/index.htm
    > >>
    > >> If no improvement after disabling email scanning, consider upgrading
    > >> to Windows Live Mail, because it is less prone to suffering bad effects
    > >> from overly intrusive antivirus programs:
    > >> http://download.live.com/wlmail
    > >>
    > >> --
    > >> Gary VanderMolen, Microsoft MVP (Mail)
    > >> http://mvp.support.microsoft.com/profile/VanderMolen
    > >>
    > >>
    > >> "shisey" <shiseywhynot@newsgroup> wrote in message news:5DC841DA-5925-49CD-A089-F488B0D6CCED@newsgroup
    > >> > so I did the chat with the phone company and got no where! they said my port
    > >> > is blocked or I have firewall issues or software problems (The connection to
    > >> > the server has failed. Account: 'pop3.frontiernet.net', Server:
    > >> > 'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    > >> > Error: 10060, Error Number: 0x800CCC0E) Okay so only the one port is blocked
    > >> > any clue on how to unblock it so I can get email? thanks
    > >>
    >

      My System SpecsSystem Spec

  9. #8


    Gary VanderMolen Guest

    Re: Just would like to get email

    Your mail settings appear to be correct.
    It still looks like you are getting interference from a security program.
    Did you use the special McAfee removal tool I mentioned previously?

    Are you running any other third party security programs such as a
    anti-spyware or firewall?

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    http://mvp.support.microsoft.com/def...le/vandermolen


    "shisey" <shiseywhynot@newsgroup> wrote in message news:EF6A4BC2-4209-4438-8172-2C9E2A905D81@newsgroup

    > Uninstalled McAfee, delelted accounts, restarted mail recreated account, and
    > still got this error. Is there anthing else I can do to solve this?
    >
    > Unable to send or receive messages for the Citlink (shisey) account. The
    > connection to the server has failed.
    >
    > Server: 'pop3.frontier.com'
    > Windows Live Mail Error ID: 0x800CCC0E
    > Protocol: POP3
    > Port: 110
    > Secure(SSL): No
    > Socket Error: 10060
    >
    > Thanks!!
    >
    > "Gary VanderMolen" wrote:
    >

    >> If you are use Windows Firewall, it never blocks email. I don't know what
    >> other program the Frontier tech may be referring to. However, any third party
    >> security program (antivirus, anti-spyware, firewall) can interfere with email.
    >>
    >> Please note that an uninstall of McAfee must be followed up by using
    >> their debris removal tool:
    >> http://service.mcafee.com/FAQDocument.aspx?id=TS100507
    >>
    >> --
    >> Gary VanderMolen, Microsoft MVP (Mail)
    >> http://mvp.support.microsoft.com/profile/VanderMolen
    >>
    >>
    >> "shisey" <shiseywhynot@newsgroup> wrote in message news:7CE5F410-A0B3-49B5-B493-932A61505FE8@newsgroup

    >> >I have unistalled Mcafee (last week) and I have Windows live mail also with
    >> > the same error. I am frustrated that it works on every computer other than
    >> > my laptop. I did recently have to reinstall windows and this is when it all
    >> > started The tech at frontier said it might be the firewall or program I
    >> > am running?
    >> >
    >> > "Gary VanderMolen" wrote:
    >> >
    >> >> Port 110 is never blocked.
    >> >> However, this problem may be caused by interference from an antivirus
    >> >> program. Which antivirus are you running?
    >> >> As a minimum, email scanning in the antivirus should be turned off,
    >> >> although that may not be sufficient to eliminate all bad effects.
    >> >> In a worst case scenario, your antivirus may need to be uninstalled.
    >> >>
    >> >> Email scanning in any antivirus should be disabled, for reasons
    >> >> explained here:
    >> >> http://thundercloud.net/infoave/tuto...ning/index.htm
    >> >>
    >> >> If no improvement after disabling email scanning, consider upgrading
    >> >> to Windows Live Mail, because it is less prone to suffering bad effects
    >> >> from overly intrusive antivirus programs:
    >> >> http://download.live.com/wlmail
    >> >>
    >> >> --
    >> >> Gary VanderMolen, Microsoft MVP (Mail)
    >> >> http://mvp.support.microsoft.com/profile/VanderMolen
    >> >>
    >> >>
    >> >> "shisey" <shiseywhynot@newsgroup> wrote in message news:5DC841DA-5925-49CD-A089-F488B0D6CCED@newsgroup
    >> >> > so I did the chat with the phone company and got no where! they said my port
    >> >> > is blocked or I have firewall issues or software problems (The connection to
    >> >> > the server has failed. Account: 'pop3.frontiernet.net', Server:
    >> >> > 'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    >> >> > Error: 10060, Error Number: 0x800CCC0E) Okay so only the one port is blocked
    >> >> > any clue on how to unblock it so I can get email? thanks
    >> >>
    >>

      My System SpecsSystem Spec

  10. #9


    shisey Guest

    Re: Just would like to get email

    I want to thank you for all the help. I did do everything you said, and got
    it figured out. I was a firewall on my modem/router! Thank you so much for
    all the help!!!

    "Gary VanderMolen" wrote:

    > Your mail settings appear to be correct.
    > It still looks like you are getting interference from a security program.
    > Did you use the special McAfee removal tool I mentioned previously?
    >
    > Are you running any other third party security programs such as a
    > anti-spyware or firewall?
    >
    > --
    > Gary VanderMolen, Microsoft MVP (Mail)
    > http://mvp.support.microsoft.com/def...le/vandermolen
    >
    >
    > "shisey" <shiseywhynot@newsgroup> wrote in message news:EF6A4BC2-4209-4438-8172-2C9E2A905D81@newsgroup

    > > Uninstalled McAfee, delelted accounts, restarted mail recreated account, and
    > > still got this error. Is there anthing else I can do to solve this?
    > >
    > > Unable to send or receive messages for the Citlink (shisey) account. The
    > > connection to the server has failed.
    > >
    > > Server: 'pop3.frontier.com'
    > > Windows Live Mail Error ID: 0x800CCC0E
    > > Protocol: POP3
    > > Port: 110
    > > Secure(SSL): No
    > > Socket Error: 10060
    > >
    > > Thanks!!
    > >
    > > "Gary VanderMolen" wrote:
    > >

    > >> If you are use Windows Firewall, it never blocks email. I don't know what
    > >> other program the Frontier tech may be referring to. However, any third party
    > >> security program (antivirus, anti-spyware, firewall) can interfere with email.
    > >>
    > >> Please note that an uninstall of McAfee must be followed up by using
    > >> their debris removal tool:
    > >> http://service.mcafee.com/FAQDocument.aspx?id=TS100507
    > >>
    > >> --
    > >> Gary VanderMolen, Microsoft MVP (Mail)
    > >> http://mvp.support.microsoft.com/profile/VanderMolen
    > >>
    > >>
    > >> "shisey" <shiseywhynot@newsgroup> wrote in message news:7CE5F410-A0B3-49B5-B493-932A61505FE8@newsgroup
    > >> >I have unistalled Mcafee (last week) and I have Windows live mail also with
    > >> > the same error. I am frustrated that it works on every computer other than
    > >> > my laptop. I did recently have to reinstall windows and this is when it all
    > >> > started The tech at frontier said it might be the firewall or program I
    > >> > am running?
    > >> >
    > >> > "Gary VanderMolen" wrote:
    > >> >
    > >> >> Port 110 is never blocked.
    > >> >> However, this problem may be caused by interference from an antivirus
    > >> >> program. Which antivirus are you running?
    > >> >> As a minimum, email scanning in the antivirus should be turned off,
    > >> >> although that may not be sufficient to eliminate all bad effects.
    > >> >> In a worst case scenario, your antivirus may need to be uninstalled.
    > >> >>
    > >> >> Email scanning in any antivirus should be disabled, for reasons
    > >> >> explained here:
    > >> >> http://thundercloud.net/infoave/tuto...ning/index.htm
    > >> >>
    > >> >> If no improvement after disabling email scanning, consider upgrading
    > >> >> to Windows Live Mail, because it is less prone to suffering bad effects
    > >> >> from overly intrusive antivirus programs:
    > >> >> http://download.live.com/wlmail
    > >> >>
    > >> >> --
    > >> >> Gary VanderMolen, Microsoft MVP (Mail)
    > >> >> http://mvp.support.microsoft.com/profile/VanderMolen
    > >> >>
    > >> >>
    > >> >> "shisey" <shiseywhynot@newsgroup> wrote in message news:5DC841DA-5925-49CD-A089-F488B0D6CCED@newsgroup
    > >> >> > so I did the chat with the phone company and got no where! they said my port
    > >> >> > is blocked or I have firewall issues or software problems (The connection to
    > >> >> > the server has failed. Account: 'pop3.frontiernet.net', Server:
    > >> >> > 'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    > >> >> > Error: 10060, Error Number: 0x800CCC0E) Okay so only the one port is blocked
    > >> >> > any clue on how to unblock it so I can get email? thanks
    > >> >>
    > >>
    >

      My System SpecsSystem Spec

  11. #10


    Gary VanderMolen Guest

    Re: Just would like to get email

    You're very welcome. Thanks for reporting back.

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    http://mvp.support.microsoft.com/def...le/vandermolen


    "shisey" <shiseywhynot@newsgroup> wrote in message news25DC4FC-1334-4F0A-8C11-D1049B8DA827@newsgroup

    >I want to thank you for all the help. I did do everything you said, and got
    > it figured out. I was a firewall on my modem/router! Thank you so much for
    > all the help!!!
    >
    > "Gary VanderMolen" wrote:
    >

    >> Your mail settings appear to be correct.
    >> It still looks like you are getting interference from a security program.
    >> Did you use the special McAfee removal tool I mentioned previously?
    >>
    >> Are you running any other third party security programs such as a
    >> anti-spyware or firewall?
    >>
    >> --
    >> Gary VanderMolen, Microsoft MVP (Mail)
    >> http://mvp.support.microsoft.com/def...le/vandermolen
    >>
    >>
    >> "shisey" <shiseywhynot@newsgroup> wrote in message news:EF6A4BC2-4209-4438-8172-2C9E2A905D81@newsgroup

    >> > Uninstalled McAfee, delelted accounts, restarted mail recreated account, and
    >> > still got this error. Is there anthing else I can do to solve this?
    >> >
    >> > Unable to send or receive messages for the Citlink (shisey) account. The
    >> > connection to the server has failed.
    >> >
    >> > Server: 'pop3.frontier.com'
    >> > Windows Live Mail Error ID: 0x800CCC0E
    >> > Protocol: POP3
    >> > Port: 110
    >> > Secure(SSL): No
    >> > Socket Error: 10060
    >> >
    >> > Thanks!!
    >> >
    >> > "Gary VanderMolen" wrote:
    >> >
    >> >> If you are use Windows Firewall, it never blocks email. I don't know what
    >> >> other program the Frontier tech may be referring to. However, any third party
    >> >> security program (antivirus, anti-spyware, firewall) can interfere with email.
    >> >>
    >> >> Please note that an uninstall of McAfee must be followed up by using
    >> >> their debris removal tool:
    >> >> http://service.mcafee.com/FAQDocument.aspx?id=TS100507
    >> >>
    >> >> --
    >> >> Gary VanderMolen, Microsoft MVP (Mail)
    >> >> http://mvp.support.microsoft.com/profile/VanderMolen
    >> >>
    >> >>
    >> >> "shisey" <shiseywhynot@newsgroup> wrote in message news:7CE5F410-A0B3-49B5-B493-932A61505FE8@newsgroup
    >> >> >I have unistalled Mcafee (last week) and I have Windows live mail also with
    >> >> > the same error. I am frustrated that it works on every computer other than
    >> >> > my laptop. I did recently have to reinstall windows and this is when it all
    >> >> > started The tech at frontier said it might be the firewall or program I
    >> >> > am running?
    >> >> >
    >> >> > "Gary VanderMolen" wrote:
    >> >> >
    >> >> >> Port 110 is never blocked.
    >> >> >> However, this problem may be caused by interference from an antivirus
    >> >> >> program. Which antivirus are you running?
    >> >> >> As a minimum, email scanning in the antivirus should be turned off,
    >> >> >> although that may not be sufficient to eliminate all bad effects.
    >> >> >> In a worst case scenario, your antivirus may need to be uninstalled.
    >> >> >>
    >> >> >> Email scanning in any antivirus should be disabled, for reasons
    >> >> >> explained here:
    >> >> >> http://thundercloud.net/infoave/tuto...ning/index.htm
    >> >> >>
    >> >> >> If no improvement after disabling email scanning, consider upgrading
    >> >> >> to Windows Live Mail, because it is less prone to suffering bad effects
    >> >> >> from overly intrusive antivirus programs:
    >> >> >> http://download.live.com/wlmail
    >> >> >>
    >> >> >> --
    >> >> >> Gary VanderMolen, Microsoft MVP (Mail)
    >> >> >> http://mvp.support.microsoft.com/profile/VanderMolen
    >> >> >>
    >> >> >>
    >> >> >> "shisey" <shiseywhynot@newsgroup> wrote in message news:5DC841DA-5925-49CD-A089-F488B0D6CCED@newsgroup
    >> >> >> > so I did the chat with the phone company and got no where! they said my port
    >> >> >> > is blocked or I have firewall issues or software problems (The connection to
    >> >> >> > the server has failed. Account: 'pop3.frontiernet.net', Server:
    >> >> >> > 'pop3.frontier.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    >> >> >> > Error: 10060, Error Number: 0x800CCC0E) Okay so only the one port is blocked
    >> >> >> > any clue on how to unblock it so I can get email? thanks
    >> >> >>
    >> >>
    >>

      My System SpecsSystem Spec


Just would like to get email