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Vista - Cannot send Email

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Old 4 Weeks Ago   #1 (permalink)
blake


 
 

Cannot send Email

Here is error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'johnpdunaway@newsgroup contracting.com'.
Subject 'Balance in QuickBooks register', Account: 'Office Manager Allshores
Contracting', Server: 'mail.allshorescontracting.com', Protocol: SMTP, Server
Response: '501 <johnpdunaway@newsgroup contracting.com>: malformed address:
contracting.com> may not follow <johnpdunaway@newsgroup ', Port: 26,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79

I don't know why it is mentioning johnpdunaway@newsgroup contracting.com and
QuickBooks register in the Subject. The email accounts I am using are from
allshores@newsgroup and
officemanager@newsgroup. I can receive emails just fine but
cannot send out. The email accounts are from Hostgator and I followed the
setup the same as I would have for Outlook Express.

My System SpecsSystem Spec
Old 4 Weeks Ago   #2 (permalink)
Sam Hobbs


 
 

Re: Cannot send Email

Note that there is a space in johnpdunaway@newsgroup contracting.com. That
won't work. Fix that first then let us know if it still does not work.



"blake" <blake@newsgroup> wrote in message
news:21454B6D-D7FC-4D26-87C8-6AAD0FC47387@newsgroup
Quote:

> Here is error message:
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'johnpdunaway@newsgroup contracting.com'.
> Subject 'Balance in QuickBooks register', Account: 'Office Manager
> Allshores
> Contracting', Server: 'mail.allshorescontracting.com', Protocol: SMTP,
> Server
> Response: '501 <johnpdunaway@newsgroup contracting.com>: malformed
> address:
> contracting.com> may not follow <johnpdunaway@newsgroup ', Port: 26,
> Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79
>
> I don't know why it is mentioning johnpdunaway@newsgroup contracting.com
> and
> QuickBooks register in the Subject. The email accounts I am using are
> from
> allshores@newsgroup and
> officemanager@newsgroup. I can receive emails just fine
> but
> cannot send out. The email accounts are from Hostgator and I followed the
> setup the same as I would have for Outlook Express.
My System SpecsSystem Spec
Old 4 Weeks Ago   #3 (permalink)
Gary VanderMolen


 
 

Re: Cannot send Email

Perhaps there is a corrupted message in the Outbox. Open the Outbox
folder and delete any messages you see there.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"blake" <blake@newsgroup> wrote in message news:21454B6D-D7FC-4D26-87C8-6AAD0FC47387@newsgroup
Quote:

> Here is error message:
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'johnpdunaway@newsgroup contracting.com'.
> Subject 'Balance in QuickBooks register', Account: 'Office Manager Allshores
> Contracting', Server: 'mail.allshorescontracting.com', Protocol: SMTP, Server
> Response: '501 <johnpdunaway@newsgroup contracting.com>: malformed address:
> contracting.com> may not follow <johnpdunaway@newsgroup ', Port: 26,
> Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79
>
> I don't know why it is mentioning johnpdunaway@newsgroup contracting.com and
> QuickBooks register in the Subject. The email accounts I am using are from
> allshores@newsgroup and
> officemanager@newsgroup. I can receive emails just fine but
> cannot send out. The email accounts are from Hostgator and I followed the
> setup the same as I would have for Outlook Express.
My System SpecsSystem Spec
Old 4 Weeks Ago   #4 (permalink)
Darla


 
 

RE: Cannot send Email



"blake" wrote:
Quote:

> Here is error message:
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'johnpdunaway@newsgroup contracting.com'.
> Subject 'Balance in QuickBooks register', Account: 'Office Manager Allshores
> Contracting', Server: 'mail.allshorescontracting.com', Protocol: SMTP, Server
> Response: '501 <johnpdunaway@newsgroup contracting.com>: malformed address:
> contracting.com> may not follow <johnpdunaway@newsgroup ', Port: 26,
> Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79
>
> I don't know why it is mentioning johnpdunaway@newsgroup contracting.com and
> QuickBooks register in the Subject. The email accounts I am using are from
> allshores@newsgroup and
> officemanager@newsgroup. I can receive emails just fine but
> cannot send out. The email accounts are from Hostgator and I followed the
> setup the same as I would have for Outlook Express.
My System SpecsSystem Spec
Old 4 Weeks Ago   #5 (permalink)
readysetgo


 
 

RE: Cannot send Email

I cannot send mail for the past 2 days either, getting similar error message:

The connection to the server has failed. Subject 'Re: Thanksgiving dinner
-', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E

This particular "Thanksgiving dinner" email has been going back and forth
for several days. Now, with no changes in my computer, emails, or service, I
am no longer able to send mail. ??? What is going on with Windows Mail?

The price of computers, software, and internet services is expensive enough.
Shelling out the money and then not being able to use the products is
extremely frustrasting!!! I have never had this type of email error. Please
help.
"blake" wrote:
Quote:

> Here is error message:
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'johnpdunaway@newsgroup contracting.com'.
> Subject 'Balance in QuickBooks register', Account: 'Office Manager Allshores
> Contracting', Server: 'mail.allshorescontracting.com', Protocol: SMTP, Server
> Response: '501 <johnpdunaway@newsgroup contracting.com>: malformed address:
> contracting.com> may not follow <johnpdunaway@newsgroup ', Port: 26,
> Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79
>
> I don't know why it is mentioning johnpdunaway@newsgroup contracting.com and
> QuickBooks register in the Subject. The email accounts I am using are from
> allshores@newsgroup and
> officemanager@newsgroup. I can receive emails just fine but
> cannot send out. The email accounts are from Hostgator and I followed the
> setup the same as I would have for Outlook Express.
My System SpecsSystem Spec
Old 4 Weeks Ago   #6 (permalink)
Gary VanderMolen


 
 

Re: Cannot send Email

Thanks for including the complete error message. It makes
troubleshooting relatively easy.

Comcast made some changes in their email settings. Follow these steps:
http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288

Note that the outgoing server now requires port 587 rather than port 25.
Also, "My server requires authentication" must be checked.
Although those instructions were written for Outlook Express,
Windows Mail uses the same settings.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"readysetgo" <readysetgo@newsgroup> wrote in message news:A54C35CC-C2D9-471F-B6B9-E3B5A63E54E4@newsgroup
Quote:

>I cannot send mail for the past 2 days either, getting similar error message:
>
> The connection to the server has failed. Subject 'Re: Thanksgiving dinner
> -', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net', Protocol: SMTP,
> Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E
>
> This particular "Thanksgiving dinner" email has been going back and forth
> for several days. Now, with no changes in my computer, emails, or service, I
> am no longer able to send mail. ??? What is going on with Windows Mail?
>
> The price of computers, software, and internet services is expensive enough.
> Shelling out the money and then not being able to use the products is
> extremely frustrasting!!! I have never had this type of email error. Please
> help.
> "blake" wrote:
My System SpecsSystem Spec
Old 4 Weeks Ago   #7 (permalink)


Windows Vista Ultimate x64
 
 

Re: Cannot send Email

One step which you can try is as it worked for me

Open windows mail
click on Tools
Then accounts and then choose your account and select properties
Then click on the TAB server
and check that box which says "MY SERVER REQUIRES AUTHENTICATION"
and apply.

Take care and keep smiling
My System SpecsSystem Spec
Old 4 Weeks Ago   #8 (permalink)
Darla


 
 

RE: Cannot send Email

I had the same problem with sending mail.i could receive,but could not send.
It was my belkin router causing it. it needed to be updated.I called Belkin
and they walked me through the solution. I never would have thought of that
causing it.Anyone that has a belkin router can call 1-800-223-5546 and tell
them you need a firmware update.You will have to have the model # of your
router. I hope this helps you or anyone having the problem.Let me
know.........Darla

"readysetgo" wrote:
Quote:

> I cannot send mail for the past 2 days either, getting similar error message:
>
> The connection to the server has failed. Subject 'Re: Thanksgiving dinner
> -', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net', Protocol: SMTP,
> Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E
>
> This particular "Thanksgiving dinner" email has been going back and forth
> for several days. Now, with no changes in my computer, emails, or service, I
> am no longer able to send mail. ??? What is going on with Windows Mail?
>
> The price of computers, software, and internet services is expensive enough.
> Shelling out the money and then not being able to use the products is
> extremely frustrasting!!! I have never had this type of email error. Please
> help.
> "blake" wrote:
>
Quote:

> > Here is error message:
> > The message could not be sent. The authentication setting might not be
> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> > "I'm having problems sending e-mail" section. If you need help determining
> > the proper server settings, please contact your e-mail service provider.
> >
> > The rejected e-mail address was 'johnpdunaway@newsgroup contracting.com'.
> > Subject 'Balance in QuickBooks register', Account: 'Office Manager Allshores
> > Contracting', Server: 'mail.allshorescontracting.com', Protocol: SMTP, Server
> > Response: '501 <johnpdunaway@newsgroup contracting.com>: malformed address:
> > contracting.com> may not follow <johnpdunaway@newsgroup ', Port: 26,
> > Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79
> >
> > I don't know why it is mentioning johnpdunaway@newsgroup contracting.com and
> > QuickBooks register in the Subject. The email accounts I am using are from
> > allshores@newsgroup and
> > officemanager@newsgroup. I can receive emails just fine but
> > cannot send out. The email accounts are from Hostgator and I followed the
> > setup the same as I would have for Outlook Express.
My System SpecsSystem Spec
Old 4 Weeks Ago   #9 (permalink)
readysetgo


 
 

Re: Cannot send Email

Thanks so much for the tip. I changed my 25 to 587 and set to
authenticate... and it works again!!! yeah!

"Gary VanderMolen" wrote:
Quote:

> Thanks for including the complete error message. It makes
> troubleshooting relatively easy.
>
> Comcast made some changes in their email settings. Follow these steps:
> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
>
> Note that the outgoing server now requires port 587 rather than port 25.
> Also, "My server requires authentication" must be checked.
> Although those instructions were written for Outlook Express,
> Windows Mail uses the same settings.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "readysetgo" <readysetgo@newsgroup> wrote in message news:A54C35CC-C2D9-471F-B6B9-E3B5A63E54E4@newsgroup
Quote:

> >I cannot send mail for the past 2 days either, getting similar error message:
> >
> > The connection to the server has failed. Subject 'Re: Thanksgiving dinner
> > -', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net', Protocol: SMTP,
> > Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E
> >
> > This particular "Thanksgiving dinner" email has been going back and forth
> > for several days. Now, with no changes in my computer, emails, or service, I
> > am no longer able to send mail. ??? What is going on with Windows Mail?
> >
> > The price of computers, software, and internet services is expensive enough.
> > Shelling out the money and then not being able to use the products is
> > extremely frustrasting!!! I have never had this type of email error. Please
> > help.
> > "blake" wrote:
>
> .
>
My System SpecsSystem Spec
Old 4 Weeks Ago   #10 (permalink)
Gary VanderMolen


 
 

Re: Cannot send Email

You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"readysetgo" <readysetgo@newsgroup> wrote in message news:3ABE27EF-0047-453C-9BC2-621E8E513029@newsgroup
Quote:

> Thanks so much for the tip. I changed my 25 to 587 and set to
> authenticate... and it works again!!! yeah!
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Thanks for including the complete error message. It makes
>> troubleshooting relatively easy.
>>
>> Comcast made some changes in their email settings. Follow these steps:
>> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
>>
>> Note that the outgoing server now requires port 587 rather than port 25.
>> Also, "My server requires authentication" must be checked.
>> Although those instructions were written for Outlook Express,
>> Windows Mail uses the same settings.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "readysetgo" <readysetgo@newsgroup> wrote in message news:A54C35CC-C2D9-471F-B6B9-E3B5A63E54E4@newsgroup
Quote:

>> >I cannot send mail for the past 2 days either, getting similar error message:
>> >
>> > The connection to the server has failed. Subject 'Re: Thanksgiving dinner
>> > -', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net', Protocol: SMTP,
>> > Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E
>> >
>> > This particular "Thanksgiving dinner" email has been going back and forth
>> > for several days. Now, with no changes in my computer, emails, or service, I
>> > am no longer able to send mail. ??? What is going on with Windows Mail?
>> >
>> > The price of computers, software, and internet services is expensive enough.
>> > Shelling out the money and then not being able to use the products is
>> > extremely frustrasting!!! I have never had this type of email error. Please
>> > help.
>> > "blake" wrote:
>>
>> .
>>
My System SpecsSystem Spec
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