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unable to send emails

  1. #1



    Newbie
    Join Date : Apr 2010
    Posts : 4
    vista home premuim
    Local Time: 03:06 PM

    unable to send emails

    Hi All,
    I live in Poland & my laptop crashed a couple of days ago & all was sorted out untill i tried to send emails[i can receive emails] however if i try to send them via Windows Mail i get this error message.....


    Header download for the '[Gmail]' folder did not complete. Could not select '[Gmail]' on the IMAP server. You might try refreshing your folder list to synchronize with the IMAP server. Account: 'imap.gmail.com', Server: 'imap.gmail.com', Protocol: IMAP, Server Response: 'Unknown Mailbox: [Gmail] (Failure)', Port: 993, Secure(SSL): Yes, Error Number: 0x800CCCD2


    An unknown error has occurred. Subject '[pl', Account: 'imap.gmail.com (1)', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B

    I can send & receive emails via Gmail on their site,but i prefer to use Windows Mail.

    Do i need to correct the SMTP which says 465 & the IMAP 993,if so how do i do this,i am not a computer wizz so will need step by step help........Thanks,
    Kaz.

      My System SpecsSystem Spec

  2.   


  3. #2


    mac Guest

    Re: unable to send emails


    "kazigw" <guest@newsgroup-email.com> wrote in message
    news:7ab38289a38278a6874aaf7209a250d6@newsgroup-gateway.com...

    >
    > Hi All,
    > I live in Poland & my laptop crashed a couple of days ago & all was
    > sorted out untill i tried to send emails[i can receive emails] however
    > if i try to send them via Windows Mail i get this error message.....
    >
    >
    > Header download for the '[Gmail]' folder did not complete. Could not
    > select '[Gmail]' on the IMAP server. You might try refreshing your
    > folder list to synchronize with the IMAP server. Account:
    > 'imap.gmail.com', Server: 'imap.gmail.com', Protocol: IMAP, Server
    > Response: 'Unknown Mailbox: [Gmail] (Failure)', Port: 993, Secure(SSL):
    > Yes, Error Number: 0x800CCCD2
    >
    >
    > An unknown error has occurred. Subject '[pl', Account: 'imap.gmail.com
    > (1)', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 25, Secure(SSL):
    > No, Error Number: 0x800CCC0B
    >
    > I can send & receive emails via Gmail on their site,but i prefer to use
    > Windows Mail.
    >
    > Do i need to correct the SMTP which says 465 & the IMAP 993,if so how do
    > i do this,i am not a computer wizz so will need step by step
    > help........Thanks,
    > Kaz.
    Actually your error message indicates that you are using Port 25 without SSL
    selected.
    See:
    http://mail.google.com/support/bin/a...n&answer=77696

    Go to the tools menu>accounts>select your account>properties>advanced tab'
    Apply>OK any changes

    Get back if you need more help?


    --
    Regards Steve.
    MS-MVP. MAIL. [DTS] UK.
    http://www.getsafeonline.org/
    http://www.microsoft.com/uk/citizens...e/default.mspx


      My System SpecsSystem Spec

  4. #3



    Newbie
    Join Date : Apr 2010
    Posts : 4
    vista home premuim
    Local Time: 03:06 PM


      Thread Starter

    Re: unable to send emails

    Hi Steve,
    It now states just this message.... Header download for the '[Gmail]' folder did not complete. Could not select '[Gmail]' on the IMAP server. You might try refreshing your folder list to synchronize with the IMAP server. Account: 'imap.gmail.com', Server: 'imap.gmail.com', Protocol: IMAP, Server Response: 'Unknown Mailbox: [Gmail] (Failure)', Port: 993, Secure(SSL): Yes, Error Number: 0x800CCCD2
    I followed all the instructions but don't understand why it still hasn't worked?
    Thanks,
    Kaz.

      My System SpecsSystem Spec

  5. #4



    Newbie
    Join Date : Apr 2010
    Posts : 4
    vista home premuim
    Local Time: 03:06 PM


      Thread Starter

    Re: unable to send emails

    Quote Originally Posted by kazigw View Post
    Hi Steve,
    It now states just this message.... Header download for the '[Gmail]' folder did not complete. Could not select '[Gmail]' on the IMAP server. You might try refreshing your folder list to synchronize with the IMAP server. Account: 'imap.gmail.com', Server: 'imap.gmail.com', Protocol: IMAP, Server Response: 'Unknown Mailbox: [Gmail] (Failure)', Port: 993, Secure(SSL): Yes, Error Number: 0x800CCCD2
    I followed all the instructions but don't understand why it still hasn't worked?
    Thanks,
    Kaz.
    Steve,
    Been checking it again & it does seem to be working ok,however on Windows Mail it shows the local Folders,Inbox,sent etc etc,then underneath it also shows imap.gmail.com Inbox,sent etc etc,can i remove these & just use Windows Local Folders as when the emails come in i get the emails in to Windows Mail & also into imap.gmail.com.
    Thanks,
    Kaz.

      My System SpecsSystem Spec

  6. #5


    mac Guest

    Re: unable to send emails


    "kazigw" <guest@newsgroup-email.com> wrote in message
    news:617c19510048229289624bbeef3cdb5f@newsgroup-gateway.com...

    > Steve,
    > Been checking it again & it does seem to be working ok,however on
    > Windows Mail it shows the local Folders,Inbox,sent etc etc,then
    > underneath it also shows imap.gmail.com Inbox,sent etc etc,can i remove
    > these & just use Windows Local Folders as when the emails come in i get
    > the emails in to Windows Mail & also into imap.gmail.com.
    > Thanks,
    > Kaz.
    That is normal for an IMAP account.

    To have it the way that you describe you need to remove the IMAP account and
    set it up as a POP3 type account.
    http://mail.google.com/support/bin/a...y?answer=86383

    Watch out for losing messages, not sure how much you have on the server or
    of your settings on the gmail website?
    When you delete the IMAP account the folders and messages will go with it.

    Just in case I would create a New folder and copy all your inbox messages to
    that first for safe keeping.

    Get back if you have any problems/questions.


    --
    Regards Steve.
    MS-MVP. MAIL. [DTS] UK.
    http://www.getsafeonline.org/
    http://www.microsoft.com/uk/citizens...e/default.mspx


      My System SpecsSystem Spec

  7. #6


    mac Guest

    Re: unable to send emails


    "kazigw" <guest@newsgroup-email.com> wrote in message
    news:617c19510048229289624bbeef3cdb5f@newsgroup-gateway.com...

    > Steve,
    > Been checking it again & it does seem to be working ok,however on
    > Windows Mail it shows the local Folders,Inbox,sent etc etc,then
    > underneath it also shows imap.gmail.com Inbox,sent etc etc,can i remove
    > these & just use Windows Local Folders as when the emails come in i get
    > the emails in to Windows Mail & also into imap.gmail.com.
    > Thanks,
    > Kaz.
    Another option would be to keep your IMAP account and set up a message rule
    to send a copy of each incoming mail to the WM inbox.
    Tools Menu>message rules>mail.


    --
    Regards Steve.
    MS-MVP. MAIL. [DTS] UK.
    http://www.getsafeonline.org/
    http://www.microsoft.com/uk/citizens...e/default.mspx


      My System SpecsSystem Spec

  8. #7



    Newbie
    Join Date : Apr 2010
    Posts : 4
    vista home premuim
    Local Time: 03:06 PM


      Thread Starter

    Re: unable to send emails

    Quote Originally Posted by mac View Post
    "kazigw" <guest@newsgroup-email.com> wrote in message
    news:617c19510048229289624bbeef3cdb5f@newsgroup-gateway.com...
    > Steve,
    > Been checking it again & it does seem to be working ok,however on
    > Windows Mail it shows the local Folders,Inbox,sent etc etc,then
    > underneath it also shows imap.gmail.com Inbox,sent etc etc,can i remove
    > these & just use Windows Local Folders as when the emails come in i get
    > the emails in to Windows Mail & also into imap.gmail.com.
    > Thanks,
    > Kaz.
    Another option would be to keep your IMAP account and set up a message rule
    to send a copy of each incoming mail to the WM inbox.
    Tools Menu>message rules>mail.


    --
    Regards Steve.
    MS-MVP. MAIL. [DTS] UK.
    Get Safe Online :: Home
    Keeping children safe - Microsoft Citizenship - Microsoft UK

    Hi Steve,
    Thanks for all your help,it is working correctly,took me a while but as the advice you gave me showed pictures & easy peasy instructions to follow i was able to do this without pulling my hair out in big clumps...
    Thanks so much!!!!!!
    Kaz [one happy bunny!!!]

      My System SpecsSystem Spec

  9. #8


    mac Guest

    Re: unable to send emails


    "kazigw" <guest@newsgroup-email.com> wrote in message
    news:9dcc2863bc486e19c2fee45b71295fa2@newsgroup-gateway.com...

    > Hi Steve,
    > Thanks for all your help,it is working correctly,took me a while but as
    > the advice you gave me showed pictures & easy peasy instructions to
    > follow i was able to do this without pulling my hair out in big
    > clumps...
    > Thanks so much!!!!!!
    > Kaz [one happy bunny!!!]
    Pleased to hear that you are OK now Kas, thanks for the feedback.


    --
    Regards Steve.
    MS-MVP. MAIL. [DTS] UK.
    http://www.getsafeonline.org/
    http://www.microsoft.com/uk/citizens...e/default.mspx


      My System SpecsSystem Spec


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