Windows Vista Forums

Cant send email
  1. #1


    Melissa Guest

    Cant send email

    Have not been able to send or receive email since Wed. Talked to verizon,
    they stated they knew of the issue and were working on it. Yesterday i was
    able to receive email but not send, now today, still the same, I receive it
    but can't send it, yesterday the automated message at verizon was still the
    same, that they knew of the issue and were working on it, so now I'm coming
    to all of you, I copy and pasted the error below...what's up?





    The message could not be sent. The authentication setting might not be
    correct for your outgoing e-mail [SMTP] server. For help solving this
    problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    "I'm having problems sending e-mail" section. If you need help determining
    the proper server settings, please contact your e-mail service provider.

    The rejected e-mail address was 'melissaschneckplbg@newsgroup'. Subject
    'Re: Re:', Account: 'incoming.verizon.net', Server: 'outgoing.verizon.net',
    Protocol: SMTP, Server Response: '550 5.7.1 Authentication is required to
    send mail as <vzetfna1@newsgroup>', Port: 587, Secure(SSL): No, Server
    Error: 550, Error Number: 0x800CCC78
    --
    Melissa

      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen [MVP] Guest

    Re: Cant send email

    Make sure you have send authentication enabled.
    Go to Tools, Accounts, select that account, Properties, Servers.
    Enable the "My server requires authentication" option.

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    Microsoft MVP program: http://mvp.support.microsoft.com


    "Melissa" <Melissa@newsgroup> wrote in message news:F41FE3AE-2388-480A-B8CA-7CE977054A95@newsgroup

    > Have not been able to send or receive email since Wed. Talked to verizon,
    > they stated they knew of the issue and were working on it. Yesterday i was
    > able to receive email but not send, now today, still the same, I receive it
    > but can't send it, yesterday the automated message at verizon was still the
    > same, that they knew of the issue and were working on it, so now I'm coming
    > to all of you, I copy and pasted the error below...what's up?
    >
    >
    >
    > The message could not be sent. The authentication setting might not be
    > correct for your outgoing e-mail [SMTP] server. For help solving this
    > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    > "I'm having problems sending e-mail" section. If you need help determining
    > the proper server settings, please contact your e-mail service provider.
    >
    > The rejected e-mail address was 'melissaschneckplbg@newsgroup'. Subject
    > 'Re: Re:', Account: 'incoming.verizon.net', Server: 'outgoing.verizon.net',
    > Protocol: SMTP, Server Response: '550 5.7.1 Authentication is required to
    > send mail as <vzetfna1@newsgroup>', Port: 587, Secure(SSL): No, Server
    > Error: 550, Error Number: 0x800CCC78
    > --
    > Melissa

      My System SpecsSystem Spec

Cant send email problems?

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