Windows Vista Forums

cannot send email, but can receive it
  1. #1


    Terbur Guest

    cannot send email, but can receive it

    This just started happening a few days ago. I can't figure it out. I can
    receive but cannot send. Below is the error message:

    The connection to the server has failed. Subject 'test', Account:
    'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
    Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E



      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen [MVP] Guest

    Re: cannot send email, but can receive it

    Change port 25 to port 587. Also make sure you have send
    authentication enabled:
    Go to Tools, Accounts, select that account, Properties, Servers.
    Enable the "My server requires authentication" option.

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    Microsoft MVP program: http://mvp.support.microsoft.com


    "Terbur" <Terbur@newsgroup> wrote in message news:6FEE4960-F543-45F5-8736-8A529C720C17@newsgroup

    > This just started happening a few days ago. I can't figure it out. I can
    > receive but cannot send. Below is the error message:
    >
    > The connection to the server has failed. Subject 'test', Account:
    > 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
    > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

      My System SpecsSystem Spec

  3. #3


    Terbur Guest

    Re: cannot send email, but can receive it



    "Gary VanderMolen [MVP]" wrote:

    > Change port 25 to port 587. Also make sure you have send
    > authentication enabled:
    > Go to Tools, Accounts, select that account, Properties, Servers.
    > Enable the "My server requires authentication" option.
    >
    > --
    > Gary VanderMolen, Microsoft MVP (Mail)
    > Microsoft MVP program: http://mvp.support.microsoft.com
    >
    >
    > "Terbur" <Terbur@newsgroup> wrote in message news:6FEE4960-F543-45F5-8736-8A529C720C17@newsgroup

    > > This just started happening a few days ago. I can't figure it out. I can
    > > receive but cannot send. Below is the error message:
    > >
    > > The connection to the server has failed. Subject 'test', Account:
    > > 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
    > > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
    > .
    > I tried, but it didn't work. This is the message I got:
    The message could not be sent. The authentication setting might not be
    correct for your outgoing e-mail [SMTP] server. For help solving this
    problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    "I'm having problems sending e-mail" section. If you need help determining
    the proper server settings, please contact your e-mail service provider.

    The rejected e-mail address was 'mtdburruss2@newsgroup'. Subject 'test',
    Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
    Server Response: '550 5.1.0 Authentication required', Port: 587, Secure(SSL):
    No, Server Error: 550, Error Number: 0x800CCC78

      My System SpecsSystem Spec

  4. #4


    Terbur Guest

    Re: cannot send email, but can receive it



    "Gary VanderMolen [MVP]" wrote:

    > Change port 25 to port 587. Also make sure you have send
    > authentication enabled:
    > Go to Tools, Accounts, select that account, Properties, Servers.
    > Enable the "My server requires authentication" option.
    >
    > --
    > Gary VanderMolen, Microsoft MVP (Mail)
    > Microsoft MVP program: http://mvp.support.microsoft.com
    >
    >
    > "Terbur" <Terbur@newsgroup> wrote in message news:6FEE4960-F543-45F5-8736-8A529C720C17@newsgroup

    > > This just started happening a few days ago. I can't figure it out. I can
    > > receive but cannot send. Below is the error message:
    > >
    > > The connection to the server has failed. Subject 'test', Account:
    > > 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
    > > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
    > .
    > Ok, after enable the "my server requires authenication", it worked!! Thank you.

      My System SpecsSystem Spec

  5. #5


    Gary VanderMolen [MVP] Guest

    Re: cannot send email, but can receive it

    You're very welcome. Thanks for reporting back.

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    Microsoft MVP program: http://mvp.support.microsoft.com


    "Terbur" <Terbur@newsgroup> wrote in message news:78DCFEF9-CF7D-46CC-A683-5EB7979CA270@newsgroup

    >
    >
    > "Gary VanderMolen [MVP]" wrote:
    >

    >> Change port 25 to port 587. Also make sure you have send
    >> authentication enabled:
    >> Go to Tools, Accounts, select that account, Properties, Servers.
    >> Enable the "My server requires authentication" option.
    >>
    >> --
    >> Gary VanderMolen, Microsoft MVP (Mail)
    >> Microsoft MVP program: http://mvp.support.microsoft.com
    >>
    >>
    >> "Terbur" <Terbur@newsgroup> wrote in message news:6FEE4960-F543-45F5-8736-8A529C720C17@newsgroup

    >> > This just started happening a few days ago. I can't figure it out. I can
    >> > receive but cannot send. Below is the error message:
    >> >
    >> > The connection to the server has failed. Subject 'test', Account:
    >> > 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
    >> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
    >> .
    >> Ok, after enable the "my server requires authenication", it worked!! Thank you.

      My System SpecsSystem Spec

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