Vista - Junk E-mail folder has red "stop" symbol - can't view, empty or put anything it it

The Junk E-mail folder in Windows Mail (Vista Ultimate 32 bit RTM) has acquired a red "stop" symbol (see attached).



I can not view the content, empty it, delete it or add any new "junk emails" to it.

I have no idea what I did to deserve this problem.

How do I get my Junk E-mail folder "working" again?

--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.

That's the normal appearance for the Junk mail folder in Windows Mail,
whether it's empty or full.

If there is a number indicating unread messages and you cannot see them, try
clicking Tools/Options/Read and put a check mark in the Box to Read All in
Plain Text. Then exit and return to the folder and see if you can now see
any unread messages.
--
Jim Pickering, MVP/Windows Mail applications
Please reply ONLY to newsgroup.


"Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
news:64324844-B629-475B-88D8-B26E43DD3AC1@microsoft.com...
The Junk E-mail folder in Windows Mail (Vista Ultimate 32 bit RTM) has
acquired a red "stop" symbol (see attached).



I can not view the content, empty it, delete it or add any new "junk emails"
to it.

I have no idea what I did to deserve this problem.

How do I get my Junk E-mail folder "working" again?

--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.

Thanks for your reply.

Did as you suggested (Tools/Options/Read and put a check mark in the Box to
Read All in Plain Text.). This did not appear to make any difference.

The number 10 appears in brackets beside the Junk E-mail item in the left
pane, but no messages show in the right pane.

Also, I have a "Message Rule" to automatically move mail items into Junk
E-mail when certain text appears in the Subject (put there when my ISP's
mail system suspects the email is SPAM). This Rule used to work, but now
the messages with this text in the subject do not get moved, even when I use
the Message Rule dialog's Apply Now button - the messages stay in the Inbox.

I created a new folder (under Local Folders) in Winmail and changed the
Message Rule to move the messages to that folder and the Message Rule
worked - the messages with the specified subject got moved to the new folder
when I used "Apply Now".

If I look in the Junk E-mail folder with Explorer, I see 10 .eml files and a
winmail.fol file.

If I right click on Junk E-mail and select Empty Junk E-mail folder, I get a
message box that says "Some of the items in the 'Junk E-mail' folder could
not be deleted. An error has occurred."

Well, no kidding! But what "error" and how to fix it?

I see several occurrences of the following entries in the Application Event
Log:

Log Name: Application
Source: ESENT
Date: 03-Dec-2006 12:56:57 PM
Event ID: 448
Task Category: Database Corruption
Level: Error
Keywords: Classic
User: N/A
Computer: V32RTMRetail.Discovery.sanderson
Description:
WinMail (4000) WindowsMail0: Data inconsistency detected in table
UserDataTable of database S:\Data\WindowsMail\WindowsMail.MSMessageStore
(18991,600).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ESENT" />
<EventID Qualifiers="0">448</EventID>
<Level>2</Level>
<Task>12</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2006-12-03T20:56:57.000Z" />
<EventRecordID>1497</EventRecordID>
<Channel>Application</Channel>
<Computer>V32RTMRetail.Discovery.sanderson</Computer>
<Security />
</System>
<EventData>
<Data>WinMail</Data>
<Data>4000</Data>
<Data>WindowsMail0: </Data>
<Data>UserDataTable</Data>
<Data>S:\Data\WindowsMail\WindowsMail.MSMessageStore</Data>
<Data>18991</Data>
<Data>600</Data>
</EventData>
</Event>

Log Name: Application
Source: ESENT
Date: 03-Dec-2006 12:56:19 PM
Event ID: 901
Task Category: General
Level: Information
Keywords: Classic
User: N/A
Computer: V32RTMRetail.Discovery.sanderson
Description:
WinMail (4000) Internal trace: lv.cxx (1045)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ESENT" />
<EventID Qualifiers="0">901</EventID>
<Level>4</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2006-12-03T20:56:19.000Z" />
<EventRecordID>1496</EventRecordID>
<Channel>Application</Channel>
<Computer>V32RTMRetail.Discovery.sanderson</Computer>
<Security />
</System>
<EventData>
<Data>WinMail</Data>
<Data>4000</Data>
<Data>
</Data>
<Data>lv.cxx</Data>
<Data>1045</Data>
</EventData>
</Event>

--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.



"Jim Pickering" <jimp (AT) mvps.org> wrote in message
news:88CA6893-A989-455D-A668-96AEB7164866@microsoft.com...
> That's the normal appearance for the Junk mail folder in Windows Mail,
> whether it's empty or full.
>
> If there is a number indicating unread messages and you cannot see them,
> try clicking Then exit and return to the folder and see if you can now
> see any unread messages.
> --
> Jim Pickering, MVP/Windows Mail applications
> Please reply ONLY to newsgroup.
>
>
> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
> news:64324844-B629-475B-88D8-B26E43DD3AC1@microsoft.com...
> The Junk E-mail folder in Windows Mail (Vista Ultimate 32 bit RTM) has
> acquired a red "stop" symbol (see attached).
>
>
>
> I can not view the content, empty it, delete it or add any new "junk
> emails" to it.
>
> I have no idea what I did to deserve this problem.
>
> How do I get my Junk E-mail folder "working" again?
>
> --
> Bruce Sanderson MVP Printing
> http://members.shaw.ca/bsanders
>
> It is perfectly useless to know the right answer to the wrong question.
>
>
>

You're not alone in having problems with ESENT errors. The database
indexing has changed in this final RTM application and we're all unsure of
how or why any change was made. If you close Windows Mail and use Explorer
to navigate to the Store folder, you should be able to delete the unreadable
EML files from the Junk folder, but I suspect that will cause an error in
the indexing on next startup. We'll see if anyone on the developer team has
any ideas as to what's going on and try to get back to you.

--
Jim Pickering, MVP/Windows Mail applications
Please reply ONLY to newsgroup.


"Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
news:%23P3ZN8xFHHA.4588@TK2MSFTNGP05.phx.gbl...
> Thanks for your reply.
>
> Did as you suggested (Tools/Options/Read and put a check mark in the Box
> to
> Read All in Plain Text.). This did not appear to make any difference.
>
> The number 10 appears in brackets beside the Junk E-mail item in the left
> pane, but no messages show in the right pane.
>
> Also, I have a "Message Rule" to automatically move mail items into Junk
> E-mail when certain text appears in the Subject (put there when my ISP's
> mail system suspects the email is SPAM). This Rule used to work, but now
> the messages with this text in the subject do not get moved, even when I
> use
> the Message Rule dialog's Apply Now button - the messages stay in the
> Inbox.
>
> I created a new folder (under Local Folders) in Winmail and changed the
> Message Rule to move the messages to that folder and the Message Rule
> worked - the messages with the specified subject got moved to the new
> folder when I used "Apply Now".
>
> If I look in the Junk E-mail folder with Explorer, I see 10 .eml files and
> a
> winmail.fol file.
>
> If I right click on Junk E-mail and select Empty Junk E-mail folder, I get
> a message box that says "Some of the items in the 'Junk E-mail' folder
> could not be deleted. An error has occurred."
>
> Well, no kidding! But what "error" and how to fix it?
>
> I see several occurrences of the following entries in the Application
> Event Log:
>
> Log Name: Application
> Source: ESENT
> Date: 03-Dec-2006 12:56:57 PM
> Event ID: 448
> Task Category: Database Corruption
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: V32RTMRetail.Discovery.sanderson
> Description:
> WinMail (4000) WindowsMail0: Data inconsistency detected in table
> UserDataTable of database S:\Data\WindowsMail\WindowsMail.MSMessageStore
> (18991,600).
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="ESENT" />
> <EventID Qualifiers="0">448</EventID>
> <Level>2</Level>
> <Task>12</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2006-12-03T20:56:57.000Z" />
> <EventRecordID>1497</EventRecordID>
> <Channel>Application</Channel>
> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
> <Security />
> </System>
> <EventData>
> <Data>WinMail</Data>
> <Data>4000</Data>
> <Data>WindowsMail0: </Data>
> <Data>UserDataTable</Data>
> <Data>S:\Data\WindowsMail\WindowsMail.MSMessageStore</Data>
> <Data>18991</Data>
> <Data>600</Data>
> </EventData>
> </Event>
>
> Log Name: Application
> Source: ESENT
> Date: 03-Dec-2006 12:56:19 PM
> Event ID: 901
> Task Category: General
> Level: Information
> Keywords: Classic
> User: N/A
> Computer: V32RTMRetail.Discovery.sanderson
> Description:
> WinMail (4000) Internal trace: lv.cxx (1045)
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="ESENT" />
> <EventID Qualifiers="0">901</EventID>
> <Level>4</Level>
> <Task>1</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2006-12-03T20:56:19.000Z" />
> <EventRecordID>1496</EventRecordID>
> <Channel>Application</Channel>
> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
> <Security />
> </System>
> <EventData>
> <Data>WinMail</Data>
> <Data>4000</Data>
> <Data>
> </Data>
> <Data>lv.cxx</Data>
> <Data>1045</Data>
> </EventData>
> </Event>
>
> --
> Bruce Sanderson MVP Printing
> http://members.shaw.ca/bsanders
>
> It is perfectly useless to know the right answer to the wrong question.
>
>
>
> "Jim Pickering" <jimp (AT) mvps.org> wrote in message
> news:88CA6893-A989-455D-A668-96AEB7164866@microsoft.com...
>> That's the normal appearance for the Junk mail folder in Windows Mail,
>> whether it's empty or full.
>>
>> If there is a number indicating unread messages and you cannot see them,
>> try clicking Then exit and return to the folder and see if you can now
>> see any unread messages.
>> --
>> Jim Pickering, MVP/Windows Mail applications
>> Please reply ONLY to newsgroup.
>>
>>
>> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
>> news:64324844-B629-475B-88D8-B26E43DD3AC1@microsoft.com...
>> The Junk E-mail folder in Windows Mail (Vista Ultimate 32 bit RTM) has
>> acquired a red "stop" symbol (see attached).
>>
>>
>>
>> I can not view the content, empty it, delete it or add any new "junk
>> emails" to it.
>>
>> I have no idea what I did to deserve this problem.
>>
>> How do I get my Junk E-mail folder "working" again?
>>
>> --
>> Bruce Sanderson MVP Printing
>> http://members.shaw.ca/bsanders
>>
>> It is perfectly useless to know the right answer to the wrong question.
>>
>>
>>
>

"Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
news:%23P3ZN8xFHHA.4588@TK2MSFTNGP05.phx.gbl...
> Thanks for your reply.
>
> Did as you suggested (Tools/Options/Read and put a check mark in the Box
> to
> Read All in Plain Text.). This did not appear to make any difference.


View | Current View
Turn off Group Messages by Conversation.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

Bruce -

Can you give us a little more information regarding how you are getting this
issue to reproduce? Are you using your local folders or IMAP folders?

And any other information you can give us would be very much appreciated!

Thanks!
--tanja

"Jim Pickering" <jimp (AT) mvps.org> wrote in message
news:B6681650-0385-4086-ACF3-B8DD7162F21A@microsoft.com...
> You're not alone in having problems with ESENT errors. The database
> indexing has changed in this final RTM application and we're all unsure of
> how or why any change was made. If you close Windows Mail and use
> Explorer to navigate to the Store folder, you should be able to delete the
> unreadable EML files from the Junk folder, but I suspect that will cause
> an error in the indexing on next startup. We'll see if anyone on the
> developer team has any ideas as to what's going on and try to get back to
> you.
>
> --
> Jim Pickering, MVP/Windows Mail applications
> Please reply ONLY to newsgroup.
>
>
> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
> news:%23P3ZN8xFHHA.4588@TK2MSFTNGP05.phx.gbl...
>> Thanks for your reply.
>>
>> Did as you suggested (Tools/Options/Read and put a check mark in the Box
>> to
>> Read All in Plain Text.). This did not appear to make any difference.
>>
>> The number 10 appears in brackets beside the Junk E-mail item in the left
>> pane, but no messages show in the right pane.
>>
>> Also, I have a "Message Rule" to automatically move mail items into Junk
>> E-mail when certain text appears in the Subject (put there when my ISP's
>> mail system suspects the email is SPAM). This Rule used to work, but now
>> the messages with this text in the subject do not get moved, even when I
>> use
>> the Message Rule dialog's Apply Now button - the messages stay in the
>> Inbox.
>>
>> I created a new folder (under Local Folders) in Winmail and changed the
>> Message Rule to move the messages to that folder and the Message Rule
>> worked - the messages with the specified subject got moved to the new
>> folder when I used "Apply Now".
>>
>> If I look in the Junk E-mail folder with Explorer, I see 10 .eml files
>> and a
>> winmail.fol file.
>>
>> If I right click on Junk E-mail and select Empty Junk E-mail folder, I
>> get a message box that says "Some of the items in the 'Junk E-mail'
>> folder could not be deleted. An error has occurred."
>>
>> Well, no kidding! But what "error" and how to fix it?
>>
>> I see several occurrences of the following entries in the Application
>> Event Log:
>>
>> Log Name: Application
>> Source: ESENT
>> Date: 03-Dec-2006 12:56:57 PM
>> Event ID: 448
>> Task Category: Database Corruption
>> Level: Error
>> Keywords: Classic
>> User: N/A
>> Computer: V32RTMRetail.Discovery.sanderson
>> Description:
>> WinMail (4000) WindowsMail0: Data inconsistency detected in table
>> UserDataTable of database S:\Data\WindowsMail\WindowsMail.MSMessageStore
>> (18991,600).
>> Event Xml:
>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> <System>
>> <Provider Name="ESENT" />
>> <EventID Qualifiers="0">448</EventID>
>> <Level>2</Level>
>> <Task>12</Task>
>> <Keywords>0x80000000000000</Keywords>
>> <TimeCreated SystemTime="2006-12-03T20:56:57.000Z" />
>> <EventRecordID>1497</EventRecordID>
>> <Channel>Application</Channel>
>> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
>> <Security />
>> </System>
>> <EventData>
>> <Data>WinMail</Data>
>> <Data>4000</Data>
>> <Data>WindowsMail0: </Data>
>> <Data>UserDataTable</Data>
>> <Data>S:\Data\WindowsMail\WindowsMail.MSMessageStore</Data>
>> <Data>18991</Data>
>> <Data>600</Data>
>> </EventData>
>> </Event>
>>
>> Log Name: Application
>> Source: ESENT
>> Date: 03-Dec-2006 12:56:19 PM
>> Event ID: 901
>> Task Category: General
>> Level: Information
>> Keywords: Classic
>> User: N/A
>> Computer: V32RTMRetail.Discovery.sanderson
>> Description:
>> WinMail (4000) Internal trace: lv.cxx (1045)
>> Event Xml:
>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> <System>
>> <Provider Name="ESENT" />
>> <EventID Qualifiers="0">901</EventID>
>> <Level>4</Level>
>> <Task>1</Task>
>> <Keywords>0x80000000000000</Keywords>
>> <TimeCreated SystemTime="2006-12-03T20:56:19.000Z" />
>> <EventRecordID>1496</EventRecordID>
>> <Channel>Application</Channel>
>> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
>> <Security />
>> </System>
>> <EventData>
>> <Data>WinMail</Data>
>> <Data>4000</Data>
>> <Data>
>> </Data>
>> <Data>lv.cxx</Data>
>> <Data>1045</Data>
>> </EventData>
>> </Event>
>>
>> --
>> Bruce Sanderson MVP Printing
>> http://members.shaw.ca/bsanders
>>
>> It is perfectly useless to know the right answer to the wrong question.
>>
>>
>>
>> "Jim Pickering" <jimp (AT) mvps.org> wrote in message
>> news:88CA6893-A989-455D-A668-96AEB7164866@microsoft.com...
>>> That's the normal appearance for the Junk mail folder in Windows Mail,
>>> whether it's empty or full.
>>>
>>> If there is a number indicating unread messages and you cannot see them,
>>> try clicking Then exit and return to the folder and see if you can now
>>> see any unread messages.
>>> --
>>> Jim Pickering, MVP/Windows Mail applications
>>> Please reply ONLY to newsgroup.
>>>
>>>
>>> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
>>> news:64324844-B629-475B-88D8-B26E43DD3AC1@microsoft.com...
>>> The Junk E-mail folder in Windows Mail (Vista Ultimate 32 bit RTM) has
>>> acquired a red "stop" symbol (see attached).
>>>
>>>
>>>
>>> I can not view the content, empty it, delete it or add any new "junk
>>> emails" to it.
>>>
>>> I have no idea what I did to deserve this problem.
>>>
>>> How do I get my Junk E-mail folder "working" again?
>>>
>>> --
>>> Bruce Sanderson MVP Printing
>>> http://members.shaw.ca/bsanders
>>>
>>> It is perfectly useless to know the right answer to the wrong question.
>>>
>>>
>>>
>>
>

Try compacting the database and see if it fixes the problems.

Go to Tools | Options | Advanced | Maintenance and change the 100 closings
to 1. Then close WinMail and it should compact. Then reopen it and change
the number back again and see if that made any difference.

For what its worth, most with such problems are saying compaction doesn't
help. But its worth a try.

steve

"Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
news:%23P3ZN8xFHHA.4588@TK2MSFTNGP05.phx.gbl...
> Thanks for your reply.
>
> Did as you suggested (Tools/Options/Read and put a check mark in the Box
> to
> Read All in Plain Text.). This did not appear to make any difference.
>
> The number 10 appears in brackets beside the Junk E-mail item in the left
> pane, but no messages show in the right pane.
>
> Also, I have a "Message Rule" to automatically move mail items into Junk
> E-mail when certain text appears in the Subject (put there when my ISP's
> mail system suspects the email is SPAM). This Rule used to work, but now
> the messages with this text in the subject do not get moved, even when I
> use
> the Message Rule dialog's Apply Now button - the messages stay in the
> Inbox.
>
> I created a new folder (under Local Folders) in Winmail and changed the
> Message Rule to move the messages to that folder and the Message Rule
> worked - the messages with the specified subject got moved to the new
> folder when I used "Apply Now".
>
> If I look in the Junk E-mail folder with Explorer, I see 10 .eml files and
> a
> winmail.fol file.
>
> If I right click on Junk E-mail and select Empty Junk E-mail folder, I get
> a message box that says "Some of the items in the 'Junk E-mail' folder
> could not be deleted. An error has occurred."
>
> Well, no kidding! But what "error" and how to fix it?
>
> I see several occurrences of the following entries in the Application
> Event Log:
>
> Log Name: Application
> Source: ESENT
> Date: 03-Dec-2006 12:56:57 PM
> Event ID: 448
> Task Category: Database Corruption
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: V32RTMRetail.Discovery.sanderson
> Description:
> WinMail (4000) WindowsMail0: Data inconsistency detected in table
> UserDataTable of database S:\Data\WindowsMail\WindowsMail.MSMessageStore
> (18991,600).
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="ESENT" />
> <EventID Qualifiers="0">448</EventID>
> <Level>2</Level>
> <Task>12</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2006-12-03T20:56:57.000Z" />
> <EventRecordID>1497</EventRecordID>
> <Channel>Application</Channel>
> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
> <Security />
> </System>
> <EventData>
> <Data>WinMail</Data>
> <Data>4000</Data>
> <Data>WindowsMail0: </Data>
> <Data>UserDataTable</Data>
> <Data>S:\Data\WindowsMail\WindowsMail.MSMessageStore</Data>
> <Data>18991</Data>
> <Data>600</Data>
> </EventData>
> </Event>
>
> Log Name: Application
> Source: ESENT
> Date: 03-Dec-2006 12:56:19 PM
> Event ID: 901
> Task Category: General
> Level: Information
> Keywords: Classic
> User: N/A
> Computer: V32RTMRetail.Discovery.sanderson
> Description:
> WinMail (4000) Internal trace: lv.cxx (1045)
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="ESENT" />
> <EventID Qualifiers="0">901</EventID>
> <Level>4</Level>
> <Task>1</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2006-12-03T20:56:19.000Z" />
> <EventRecordID>1496</EventRecordID>
> <Channel>Application</Channel>
> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
> <Security />
> </System>
> <EventData>
> <Data>WinMail</Data>
> <Data>4000</Data>
> <Data>
> </Data>
> <Data>lv.cxx</Data>
> <Data>1045</Data>
> </EventData>
> </Event>
>
> --
> Bruce Sanderson MVP Printing
> http://members.shaw.ca/bsanders
>
> It is perfectly useless to know the right answer to the wrong question.
>
>
>
> "Jim Pickering" <jimp (AT) mvps.org> wrote in message
> news:88CA6893-A989-455D-A668-96AEB7164866@microsoft.com...
>> That's the normal appearance for the Junk mail folder in Windows Mail,
>> whether it's empty or full.
>>
>> If there is a number indicating unread messages and you cannot see them,
>> try clicking Then exit and return to the folder and see if you can now
>> see any unread messages.
>> --
>> Jim Pickering, MVP/Windows Mail applications
>> Please reply ONLY to newsgroup.
>>
>>
>> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
>> news:64324844-B629-475B-88D8-B26E43DD3AC1@microsoft.com...
>> The Junk E-mail folder in Windows Mail (Vista Ultimate 32 bit RTM) has
>> acquired a red "stop" symbol (see attached).
>>
>>
>>
>> I can not view the content, empty it, delete it or add any new "junk
>> emails" to it.
>>
>> I have no idea what I did to deserve this problem.
>>
>> How do I get my Junk E-mail folder "working" again?
>>
>> --
>> Bruce Sanderson MVP Printing
>> http://members.shaw.ca/bsanders
>>
>> It is perfectly useless to know the right answer to the wrong question.
>>
>>
>>
>

Tried that (thanks for the post), but no joy - same problem!

--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.



"Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
news:5BD752B2-AC74-4579-972C-9A28C0E17CA9@microsoft.com...
> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
> news:%23P3ZN8xFHHA.4588@TK2MSFTNGP05.phx.gbl...
>> Thanks for your reply.
>>
>> Did as you suggested (Tools/Options/Read and put a check mark in the Box
>> to
>> Read All in Plain Text.). This did not appear to make any difference.
>
>
> View | Current View
> Turn off Group Messages by Conversation.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't send mail.
>
>

Did that; compaction process ran for a while, then I got a Data Execution
Prevention exception and a message that Windows Mail had been closed.

Opened Windows Mail again - same problem - Junk Email says there are 10
unread messages but none show up.

--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.



"Steve Cochran" <scochran@oehelp.com> wrote in message
news:66D4D49D-6751-47B2-A2B5-337BCF63D0B4@microsoft.com...
> Try compacting the database and see if it fixes the problems.
>
> Go to Tools | Options | Advanced | Maintenance and change the 100 closings
> to 1. Then close WinMail and it should compact. Then reopen it and
> change the number back again and see if that made any difference.
>
> For what its worth, most with such problems are saying compaction doesn't
> help. But its worth a try.
>
> steve
>
> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
> news:%23P3ZN8xFHHA.4588@TK2MSFTNGP05.phx.gbl...
>> Thanks for your reply.
>>
>> Did as you suggested (Tools/Options/Read and put a check mark in the Box
>> to
>> Read All in Plain Text.). This did not appear to make any difference.
>>
>> The number 10 appears in brackets beside the Junk E-mail item in the left
>> pane, but no messages show in the right pane.
>>
>> Also, I have a "Message Rule" to automatically move mail items into Junk
>> E-mail when certain text appears in the Subject (put there when my ISP's
>> mail system suspects the email is SPAM). This Rule used to work, but now
>> the messages with this text in the subject do not get moved, even when I
>> use
>> the Message Rule dialog's Apply Now button - the messages stay in the
>> Inbox.
>>
>> I created a new folder (under Local Folders) in Winmail and changed the
>> Message Rule to move the messages to that folder and the Message Rule
>> worked - the messages with the specified subject got moved to the new
>> folder when I used "Apply Now".
>>
>> If I look in the Junk E-mail folder with Explorer, I see 10 .eml files
>> and a
>> winmail.fol file.
>>
>> If I right click on Junk E-mail and select Empty Junk E-mail folder, I
>> get a message box that says "Some of the items in the 'Junk E-mail'
>> folder could not be deleted. An error has occurred."
>>
>> Well, no kidding! But what "error" and how to fix it?
>>
>> I see several occurrences of the following entries in the Application
>> Event Log:
>>
>> Log Name: Application
>> Source: ESENT
>> Date: 03-Dec-2006 12:56:57 PM
>> Event ID: 448
>> Task Category: Database Corruption
>> Level: Error
>> Keywords: Classic
>> User: N/A
>> Computer: V32RTMRetail.Discovery.sanderson
>> Description:
>> WinMail (4000) WindowsMail0: Data inconsistency detected in table
>> UserDataTable of database S:\Data\WindowsMail\WindowsMail.MSMessageStore
>> (18991,600).
>> Event Xml:
>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> <System>
>> <Provider Name="ESENT" />
>> <EventID Qualifiers="0">448</EventID>
>> <Level>2</Level>
>> <Task>12</Task>
>> <Keywords>0x80000000000000</Keywords>
>> <TimeCreated SystemTime="2006-12-03T20:56:57.000Z" />
>> <EventRecordID>1497</EventRecordID>
>> <Channel>Application</Channel>
>> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
>> <Security />
>> </System>
>> <EventData>
>> <Data>WinMail</Data>
>> <Data>4000</Data>
>> <Data>WindowsMail0: </Data>
>> <Data>UserDataTable</Data>
>> <Data>S:\Data\WindowsMail\WindowsMail.MSMessageStore</Data>
>> <Data>18991</Data>
>> <Data>600</Data>
>> </EventData>
>> </Event>
>>
>> Log Name: Application
>> Source: ESENT
>> Date: 03-Dec-2006 12:56:19 PM
>> Event ID: 901
>> Task Category: General
>> Level: Information
>> Keywords: Classic
>> User: N/A
>> Computer: V32RTMRetail.Discovery.sanderson
>> Description:
>> WinMail (4000) Internal trace: lv.cxx (1045)
>> Event Xml:
>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> <System>
>> <Provider Name="ESENT" />
>> <EventID Qualifiers="0">901</EventID>
>> <Level>4</Level>
>> <Task>1</Task>
>> <Keywords>0x80000000000000</Keywords>
>> <TimeCreated SystemTime="2006-12-03T20:56:19.000Z" />
>> <EventRecordID>1496</EventRecordID>
>> <Channel>Application</Channel>
>> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
>> <Security />
>> </System>
>> <EventData>
>> <Data>WinMail</Data>
>> <Data>4000</Data>
>> <Data>
>> </Data>
>> <Data>lv.cxx</Data>
>> <Data>1045</Data>
>> </EventData>
>> </Event>
>>
>> --
>> Bruce Sanderson MVP Printing
>> http://members.shaw.ca/bsanders
>>
>> It is perfectly useless to know the right answer to the wrong question.
>>
>>
>>
>> "Jim Pickering" <jimp (AT) mvps.org> wrote in message
>> news:88CA6893-A989-455D-A668-96AEB7164866@microsoft.com...
>>> That's the normal appearance for the Junk mail folder in Windows Mail,
>>> whether it's empty or full.
>>>
>>> If there is a number indicating unread messages and you cannot see them,
>>> try clicking Then exit and return to the folder and see if you can now
>>> see any unread messages.
>>> --
>>> Jim Pickering, MVP/Windows Mail applications
>>> Please reply ONLY to newsgroup.
>>>
>>>
>>> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
>>> news:64324844-B629-475B-88D8-B26E43DD3AC1@microsoft.com...
>>> The Junk E-mail folder in Windows Mail (Vista Ultimate 32 bit RTM) has
>>> acquired a red "stop" symbol (see attached).
>>>
>>>
>>>
>>> I can not view the content, empty it, delete it or add any new "junk
>>> emails" to it.
>>>
>>> I have no idea what I did to deserve this problem.
>>>
>>> How do I get my Junk E-mail folder "working" again?
>>>
>>> --
>>> Bruce Sanderson MVP Printing
>>> http://members.shaw.ca/bsanders
>>>
>>> It is perfectly useless to know the right answer to the wrong question.
>>>
>>>
>>>
>>
>

Closed Windows Mail again, compaction started again, got about 80% done
(according to progress bar) then another DEP exception. Here's what appears
to be the corresponding Application Event Log entry:

Log Name: Application
Source: Application Error
Date: 06-Dec-2006 10:16:26 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: V32RTMRetail.Discovery.sanderson
Description:
Faulting application WinMail.exe, version 6.0.6000.16386, time stamp
0x4549b0f9, faulting module unknown, version 0.0.0.0, time stamp 0x00000000,
exception code 0xc0000005, fault offset 0x00000001, process id 0x900,
application start time 0x01c719c669a6aaa0.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2006-12-07T06:16:26.000Z" />
<EventRecordID>1900</EventRecordID>
<Channel>Application</Channel>
<Computer>V32RTMRetail.Discovery.sanderson</Computer>
<Security />
</System>
<EventData>
<Data>WinMail.exe</Data>
<Data>6.0.6000.16386</Data>
<Data>4549b0f9</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>00000001</Data>
<Data>900</Data>
<Data>01c719c669a6aaa0</Data>
</EventData>
</Event>
--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.



"Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
news:EC23776F-5807-42E0-826E-93F776133D9A@microsoft.com...
> Did that; compaction process ran for a while, then I got a Data Execution
> Prevention exception and a message that Windows Mail had been closed.
>
> Opened Windows Mail again - same problem - Junk Email says there are 10
> unread messages but none show up.
>
> --
> Bruce Sanderson MVP Printing
> http://members.shaw.ca/bsanders
>
> It is perfectly useless to know the right answer to the wrong question.
>
>
>
> "Steve Cochran" <scochran@oehelp.com> wrote in message
> news:66D4D49D-6751-47B2-A2B5-337BCF63D0B4@microsoft.com...
>> Try compacting the database and see if it fixes the problems.
>>
>> Go to Tools | Options | Advanced | Maintenance and change the 100
>> closings to 1. Then close WinMail and it should compact. Then reopen it
>> and change the number back again and see if that made any difference.
>>
>> For what its worth, most with such problems are saying compaction doesn't
>> help. But its worth a try.
>>
>> steve
>>
>> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
>> news:%23P3ZN8xFHHA.4588@TK2MSFTNGP05.phx.gbl...
>>> Thanks for your reply.
>>>
>>> Did as you suggested (Tools/Options/Read and put a check mark in the Box
>>> to
>>> Read All in Plain Text.). This did not appear to make any difference.
>>>
>>> The number 10 appears in brackets beside the Junk E-mail item in the
>>> left
>>> pane, but no messages show in the right pane.
>>>
>>> Also, I have a "Message Rule" to automatically move mail items into Junk
>>> E-mail when certain text appears in the Subject (put there when my ISP's
>>> mail system suspects the email is SPAM). This Rule used to work, but
>>> now
>>> the messages with this text in the subject do not get moved, even when I
>>> use
>>> the Message Rule dialog's Apply Now button - the messages stay in the
>>> Inbox.
>>>
>>> I created a new folder (under Local Folders) in Winmail and changed the
>>> Message Rule to move the messages to that folder and the Message Rule
>>> worked - the messages with the specified subject got moved to the new
>>> folder when I used "Apply Now".
>>>
>>> If I look in the Junk E-mail folder with Explorer, I see 10 .eml files
>>> and a
>>> winmail.fol file.
>>>
>>> If I right click on Junk E-mail and select Empty Junk E-mail folder, I
>>> get a message box that says "Some of the items in the 'Junk E-mail'
>>> folder could not be deleted. An error has occurred."
>>>
>>> Well, no kidding! But what "error" and how to fix it?
>>>
>>> I see several occurrences of the following entries in the Application
>>> Event Log:
>>>
>>> Log Name: Application
>>> Source: ESENT
>>> Date: 03-Dec-2006 12:56:57 PM
>>> Event ID: 448
>>> Task Category: Database Corruption
>>> Level: Error
>>> Keywords: Classic
>>> User: N/A
>>> Computer: V32RTMRetail.Discovery.sanderson
>>> Description:
>>> WinMail (4000) WindowsMail0: Data inconsistency detected in table
>>> UserDataTable of database S:\Data\WindowsMail\WindowsMail.MSMessageStore
>>> (18991,600).
>>> Event Xml:
>>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>> <System>
>>> <Provider Name="ESENT" />
>>> <EventID Qualifiers="0">448</EventID>
>>> <Level>2</Level>
>>> <Task>12</Task>
>>> <Keywords>0x80000000000000</Keywords>
>>> <TimeCreated SystemTime="2006-12-03T20:56:57.000Z" />
>>> <EventRecordID>1497</EventRecordID>
>>> <Channel>Application</Channel>
>>> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
>>> <Security />
>>> </System>
>>> <EventData>
>>> <Data>WinMail</Data>
>>> <Data>4000</Data>
>>> <Data>WindowsMail0: </Data>
>>> <Data>UserDataTable</Data>
>>> <Data>S:\Data\WindowsMail\WindowsMail.MSMessageStore</Data>
>>> <Data>18991</Data>
>>> <Data>600</Data>
>>> </EventData>
>>> </Event>
>>>
>>> Log Name: Application
>>> Source: ESENT
>>> Date: 03-Dec-2006 12:56:19 PM
>>> Event ID: 901
>>> Task Category: General
>>> Level: Information
>>> Keywords: Classic
>>> User: N/A
>>> Computer: V32RTMRetail.Discovery.sanderson
>>> Description:
>>> WinMail (4000) Internal trace: lv.cxx (1045)
>>> Event Xml:
>>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>> <System>
>>> <Provider Name="ESENT" />
>>> <EventID Qualifiers="0">901</EventID>
>>> <Level>4</Level>
>>> <Task>1</Task>
>>> <Keywords>0x80000000000000</Keywords>
>>> <TimeCreated SystemTime="2006-12-03T20:56:19.000Z" />
>>> <EventRecordID>1496</EventRecordID>
>>> <Channel>Application</Channel>
>>> <Computer>V32RTMRetail.Discovery.sanderson</Computer>
>>> <Security />
>>> </System>
>>> <EventData>
>>> <Data>WinMail</Data>
>>> <Data>4000</Data>
>>> <Data>
>>> </Data>
>>> <Data>lv.cxx</Data>
>>> <Data>1045</Data>
>>> </EventData>
>>> </Event>
>>>
>>> --
>>> Bruce Sanderson MVP Printing
>>> http://members.shaw.ca/bsanders
>>>
>>> It is perfectly useless to know the right answer to the wrong question.
>>>
>>>
>>>
>>> "Jim Pickering" <jimp (AT) mvps.org> wrote in message
>>> news:88CA6893-A989-455D-A668-96AEB7164866@microsoft.com...
>>>> That's the normal appearance for the Junk mail folder in Windows Mail,
>>>> whether it's empty or full.
>>>>
>>>> If there is a number indicating unread messages and you cannot see
>>>> them,
>>>> try clicking Then exit and return to the folder and see if you can
>>>> now
>>>> see any unread messages.
>>>> --
>>>> Jim Pickering, MVP/Windows Mail applications
>>>> Please reply ONLY to newsgroup.
>>>>
>>>>
>>>> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message
>>>> news:64324844-B629-475B-88D8-B26E43DD3AC1@microsoft.com...
>>>> The Junk E-mail folder in Windows Mail (Vista Ultimate 32 bit RTM) has
>>>> acquired a red "stop" symbol (see attached).
>>>>
>>>>
>>>>
>>>> I can not view the content, empty it, delete it or add any new "junk
>>>> emails" to it.
>>>>
>>>> I have no idea what I did to deserve this problem.
>>>>
>>>> How do I get my Junk E-mail folder "working" again?
>>>>
>>>> --
>>>> Bruce Sanderson MVP Printing
>>>> http://members.shaw.ca/bsanders
>>>>
>>>> It is perfectly useless to know the right answer to the wrong question.
>>>>
>>>>
>>>>
>>>
>>
>