Vista - Windows Mail fails to open

I just recently started getting two error messages when I try to open windows
mail. Here is what they are:

1) Windows Mail could not be started. The application was unable to open the
Windows Mail message store. Your windows Mail mailbox data is currently being
used by another program, such as a virus scanner. Clos the program or wait
for it to complete its operation, then open Windows Mail again. (0x800C0155)

2)Windows Mail could not be started because MSOE.DLL could not be initialized.

I have disabled my virus program (Sophos) and restarted and tried again to
open it. I've had no success. Any ideas?

I'm getting the same message, and I haven't even used the darn thing yet!
HELP!!!

open Task Manager and look to see if another instance is already running, if so END it.



mikeyhsd@sport.rr.com



"pipcorona" <pipcorona@discussions.microsoft.com> wrote in message news:3C1F41EF-0256-4DAC-A700-FAE1F709FADB@microsoft.com...
I just recently started getting two error messages when I try to open windows
mail. Here is what they are:

1) Windows Mail could not be started. The application was unable to open the
Windows Mail message store. Your windows Mail mailbox data is currently being
used by another program, such as a virus scanner. Clos the program or wait
for it to complete its operation, then open Windows Mail again. (0x800C0155)

2)Windows Mail could not be started because MSOE.DLL could not be initialized.

I have disabled my virus program (Sophos) and restarted and tried again to
open it. I've had no success. Any ideas?

i'm getting the same problem now, first i was haveing to manually move email
message files form the outbox to the sent box to keep from getting it resent
every time i opened or closed e-mail. now i'm unable to open windows mail at
all with this message

windows mail could not be started. The application was unable to open the
Windows Mail message store. Your windows mail mailbox data is currently being
used by another program such as a virus scanner. close the program or wait
for it to complete it's opperation then open windows mail again. (0x800c0155)

no other programs are running besides the vista startup programs, checking
the event viewer i'm seeing this message.

WinMail (3048) WindowsMail0: An attempt to move the file
"D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb.log" to
"D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb00004.log" failed
with system error 5 (0x00000005): "Access is denied. ". The move file
operation will fail with error -1032 (0xfffffbf8).

i've also tried a system restore, giving full priviledges and access to all
files, folders and drives to all user accounts.
"James Ezell" wrote:

>
>
> I'm getting the same message, and I haven't even used the darn thing yet!
> HELP!!!

You have a permissions issue on the store folder for WinMail.

You need to take ownership of the store directory and then reset the
permissions on it.

Alternatively, you can delete the jrs, edb, chk, log, and msmessagestore
files and WinMail will generate a new database, and that might fix it.

steve

"Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
news:4F15720F-3EAF-4218-84FD-929A68D79DFE@microsoft.com...
> i'm getting the same problem now, first i was haveing to manually move
> email
> message files form the outbox to the sent box to keep from getting it
> resent
> every time i opened or closed e-mail. now i'm unable to open windows mail
> at
> all with this message
>
> windows mail could not be started. The application was unable to open the
> Windows Mail message store. Your windows mail mailbox data is currently
> being
> used by another program such as a virus scanner. close the program or wait
> for it to complete it's opperation then open windows mail again.
> (0x800c0155)
>
> no other programs are running besides the vista startup programs, checking
> the event viewer i'm seeing this message.
>
> WinMail (3048) WindowsMail0: An attempt to move the file
> "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb.log" to
> "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb00004.log" failed
> with system error 5 (0x00000005): "Access is denied. ". The move file
> operation will fail with error -1032 (0xfffffbf8).
>
> i've also tried a system restore, giving full priviledges and access to
> all
> files, folders and drives to all user accounts.
> "James Ezell" wrote:
>
>>
>>
>> I'm getting the same message, and I haven't even used the darn thing yet!
>> HELP!!!

already had set ownership to me to try to fix the problem of moving emails
between boxes. ended up fixing the not able to open problem by deleting all
files in the windows mail folder then had to log in to window safe mode and
open up mail there,moved the emails back into their respective folders. was
able to move emails between folders in safe mode. back in normal mode i can
now open mail again, still cannot move emials between folders and keep
getting errors when sending mail cause it can't move the mail from outbox to
sent


"Steve Cochran" wrote:

> You have a permissions issue on the store folder for WinMail.
>
> You need to take ownership of the store directory and then reset the
> permissions on it.
>
> Alternatively, you can delete the jrs, edb, chk, log, and msmessagestore
> files and WinMail will generate a new database, and that might fix it.
>
> steve
>
> "Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
> news:4F15720F-3EAF-4218-84FD-929A68D79DFE@microsoft.com...
> > i'm getting the same problem now, first i was haveing to manually move
> > email
> > message files form the outbox to the sent box to keep from getting it
> > resent
> > every time i opened or closed e-mail. now i'm unable to open windows mail
> > at
> > all with this message
> >
> > windows mail could not be started. The application was unable to open the
> > Windows Mail message store. Your windows mail mailbox data is currently
> > being
> > used by another program such as a virus scanner. close the program or wait
> > for it to complete it's opperation then open windows mail again.
> > (0x800c0155)
> >
> > no other programs are running besides the vista startup programs, checking
> > the event viewer i'm seeing this message.
> >
> > WinMail (3048) WindowsMail0: An attempt to move the file
> > "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb.log" to
> > "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb00004.log" failed
> > with system error 5 (0x00000005): "Access is denied. ". The move file
> > operation will fail with error -1032 (0xfffffbf8).
> >
> > i've also tried a system restore, giving full priviledges and access to
> > all
> > files, folders and drives to all user accounts.
> > "James Ezell" wrote:
> >
> >>
> >>
> >> I'm getting the same message, and I haven't even used the darn thing yet!
> >> HELP!!!
>

Well, that sucks. You might try resetting the permissions. Or create a new
directory in your user space and then go to Tools | Options | Advanced |
Maintenance | Store Folder and set the new location of the message store to
that new directory. Then close WinMail and it will move the store to that
location on its own when it reopens.

That might fix the problem. Are you seeing esent errors (#5) in Event
Viewer under Windows Applications?

steve

"Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
news:8E17F5DB-F475-4973-ABD1-BDC92069C57C@microsoft.com...
> already had set ownership to me to try to fix the problem of moving emails
> between boxes. ended up fixing the not able to open problem by deleting
> all
> files in the windows mail folder then had to log in to window safe mode
> and
> open up mail there,moved the emails back into their respective folders.
> was
> able to move emails between folders in safe mode. back in normal mode i
> can
> now open mail again, still cannot move emials between folders and keep
> getting errors when sending mail cause it can't move the mail from outbox
> to
> sent
>
>
> "Steve Cochran" wrote:
>
>> You have a permissions issue on the store folder for WinMail.
>>
>> You need to take ownership of the store directory and then reset the
>> permissions on it.
>>
>> Alternatively, you can delete the jrs, edb, chk, log, and msmessagestore
>> files and WinMail will generate a new database, and that might fix it.
>>
>> steve
>>
>> "Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
>> news:4F15720F-3EAF-4218-84FD-929A68D79DFE@microsoft.com...
>> > i'm getting the same problem now, first i was haveing to manually move
>> > email
>> > message files form the outbox to the sent box to keep from getting it
>> > resent
>> > every time i opened or closed e-mail. now i'm unable to open windows
>> > mail
>> > at
>> > all with this message
>> >
>> > windows mail could not be started. The application was unable to open
>> > the
>> > Windows Mail message store. Your windows mail mailbox data is currently
>> > being
>> > used by another program such as a virus scanner. close the program or
>> > wait
>> > for it to complete it's opperation then open windows mail again.
>> > (0x800c0155)
>> >
>> > no other programs are running besides the vista startup programs,
>> > checking
>> > the event viewer i'm seeing this message.
>> >
>> > WinMail (3048) WindowsMail0: An attempt to move the file
>> > "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb.log" to
>> > "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb00004.log"
>> > failed
>> > with system error 5 (0x00000005): "Access is denied. ". The move file
>> > operation will fail with error -1032 (0xfffffbf8).
>> >
>> > i've also tried a system restore, giving full priviledges and access to
>> > all
>> > files, folders and drives to all user accounts.
>> > "James Ezell" wrote:
>> >
>> >>
>> >>
>> >> I'm getting the same message, and I haven't even used the darn thing
>> >> yet!
>> >> HELP!!!
>>

nope getting these errors in windows mail when it opens
WinMail (2460) WindowsMail0: An attempt to move the file
"D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\Backup\new" to
"D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\Backup\old\" failed
with system error 5 (0x00000005): "Access is denied. ". The move file
operation will fail with error -1032 (0xfffffbf8).

WinMail (2460) WindowsMail0: The backup has been stopped because it was
halted by the client or the connection with the client failed.

will try creating a new store directory.


"Steve Cochran" wrote:

> Well, that sucks. You might try resetting the permissions. Or create a new
> directory in your user space and then go to Tools | Options | Advanced |
> Maintenance | Store Folder and set the new location of the message store to
> that new directory. Then close WinMail and it will move the store to that
> location on its own when it reopens.
>
> That might fix the problem. Are you seeing esent errors (#5) in Event
> Viewer under Windows Applications?
>
> steve
>
> "Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
> news:8E17F5DB-F475-4973-ABD1-BDC92069C57C@microsoft.com...
> > already had set ownership to me to try to fix the problem of moving emails
> > between boxes. ended up fixing the not able to open problem by deleting
> > all
> > files in the windows mail folder then had to log in to window safe mode
> > and
> > open up mail there,moved the emails back into their respective folders.
> > was
> > able to move emails between folders in safe mode. back in normal mode i
> > can
> > now open mail again, still cannot move emials between folders and keep
> > getting errors when sending mail cause it can't move the mail from outbox
> > to
> > sent
> >
> >
> > "Steve Cochran" wrote:
> >
> >> You have a permissions issue on the store folder for WinMail.
> >>
> >> You need to take ownership of the store directory and then reset the
> >> permissions on it.
> >>
> >> Alternatively, you can delete the jrs, edb, chk, log, and msmessagestore
> >> files and WinMail will generate a new database, and that might fix it.
> >>
> >> steve
> >>
> >> "Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
> >> news:4F15720F-3EAF-4218-84FD-929A68D79DFE@microsoft.com...
> >> > i'm getting the same problem now, first i was haveing to manually move
> >> > email
> >> > message files form the outbox to the sent box to keep from getting it
> >> > resent
> >> > every time i opened or closed e-mail. now i'm unable to open windows
> >> > mail
> >> > at
> >> > all with this message
> >> >
> >> > windows mail could not be started. The application was unable to open
> >> > the
> >> > Windows Mail message store. Your windows mail mailbox data is currently
> >> > being
> >> > used by another program such as a virus scanner. close the program or
> >> > wait
> >> > for it to complete it's opperation then open windows mail again.
> >> > (0x800c0155)
> >> >
> >> > no other programs are running besides the vista startup programs,
> >> > checking
> >> > the event viewer i'm seeing this message.
> >> >
> >> > WinMail (3048) WindowsMail0: An attempt to move the file
> >> > "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb.log" to
> >> > "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb00004.log"
> >> > failed
> >> > with system error 5 (0x00000005): "Access is denied. ". The move file
> >> > operation will fail with error -1032 (0xfffffbf8).
> >> >
> >> > i've also tried a system restore, giving full priviledges and access to
> >> > all
> >> > files, folders and drives to all user accounts.
> >> > "James Ezell" wrote:
> >> >
> >> >>
> >> >>
> >> >> I'm getting the same message, and I haven't even used the darn thing
> >> >> yet!
> >> >> HELP!!!
> >>
>

now i'm fairly annoyed, i've gone through and reset the permissions on the
drives to full access 3 times now, this time it worked, windows mail
functioning correctly in all ways i can tell. able to move files, delete and
startup just fine. now i know what to do next time it happens, thanks for
your time and patience

joe miller

"Joe Miller" wrote:

> nope getting these errors in windows mail when it opens
> WinMail (2460) WindowsMail0: An attempt to move the file
> "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\Backup\new" to
> "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\Backup\old\" failed
> with system error 5 (0x00000005): "Access is denied. ". The move file
> operation will fail with error -1032 (0xfffffbf8).
>
> WinMail (2460) WindowsMail0: The backup has been stopped because it was
> halted by the client or the connection with the client failed.
>
> will try creating a new store directory.
>
>
> "Steve Cochran" wrote:
>
> > Well, that sucks. You might try resetting the permissions. Or create a new
> > directory in your user space and then go to Tools | Options | Advanced |
> > Maintenance | Store Folder and set the new location of the message store to
> > that new directory. Then close WinMail and it will move the store to that
> > location on its own when it reopens.
> >
> > That might fix the problem. Are you seeing esent errors (#5) in Event
> > Viewer under Windows Applications?
> >
> > steve
> >
> > "Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
> > news:8E17F5DB-F475-4973-ABD1-BDC92069C57C@microsoft.com...
> > > already had set ownership to me to try to fix the problem of moving emails
> > > between boxes. ended up fixing the not able to open problem by deleting
> > > all
> > > files in the windows mail folder then had to log in to window safe mode
> > > and
> > > open up mail there,moved the emails back into their respective folders.
> > > was
> > > able to move emails between folders in safe mode. back in normal mode i
> > > can
> > > now open mail again, still cannot move emials between folders and keep
> > > getting errors when sending mail cause it can't move the mail from outbox
> > > to
> > > sent
> > >
> > >
> > > "Steve Cochran" wrote:
> > >
> > >> You have a permissions issue on the store folder for WinMail.
> > >>
> > >> You need to take ownership of the store directory and then reset the
> > >> permissions on it.
> > >>
> > >> Alternatively, you can delete the jrs, edb, chk, log, and msmessagestore
> > >> files and WinMail will generate a new database, and that might fix it.
> > >>
> > >> steve
> > >>
> > >> "Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
> > >> news:4F15720F-3EAF-4218-84FD-929A68D79DFE@microsoft.com...
> > >> > i'm getting the same problem now, first i was haveing to manually move
> > >> > email
> > >> > message files form the outbox to the sent box to keep from getting it
> > >> > resent
> > >> > every time i opened or closed e-mail. now i'm unable to open windows
> > >> > mail
> > >> > at
> > >> > all with this message
> > >> >
> > >> > windows mail could not be started. The application was unable to open
> > >> > the
> > >> > Windows Mail message store. Your windows mail mailbox data is currently
> > >> > being
> > >> > used by another program such as a virus scanner. close the program or
> > >> > wait
> > >> > for it to complete it's opperation then open windows mail again.
> > >> > (0x800c0155)
> > >> >
> > >> > no other programs are running besides the vista startup programs,
> > >> > checking
> > >> > the event viewer i'm seeing this message.
> > >> >
> > >> > WinMail (3048) WindowsMail0: An attempt to move the file
> > >> > "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb.log" to
> > >> > "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb00004.log"
> > >> > failed
> > >> > with system error 5 (0x00000005): "Access is denied. ". The move file
> > >> > operation will fail with error -1032 (0xfffffbf8).
> > >> >
> > >> > i've also tried a system restore, giving full priviledges and access to
> > >> > all
> > >> > files, folders and drives to all user accounts.
> > >> > "James Ezell" wrote:
> > >> >
> > >> >>
> > >> >>
> > >> >> I'm getting the same message, and I haven't even used the darn thing
> > >> >> yet!
> > >> >> HELP!!!
> > >>
> >

I'm glad you got it working. If you ever get that error 5, its usually a
permissions issue, and unfortunately they seem to have introduced lots of
those into Vista.

What would you rather have -- a virus that infects your computer, or a
computer that comes preinfected?

steve

"Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
news:84751636-2D47-4BC5-90D6-91A84EF479B0@microsoft.com...
> now i'm fairly annoyed, i've gone through and reset the permissions on the
> drives to full access 3 times now, this time it worked, windows mail
> functioning correctly in all ways i can tell. able to move files, delete
> and
> startup just fine. now i know what to do next time it happens, thanks for
> your time and patience
>
> joe miller
>
> "Joe Miller" wrote:
>
>> nope getting these errors in windows mail when it opens
>> WinMail (2460) WindowsMail0: An attempt to move the file
>> "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\Backup\new" to
>> "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\Backup\old\" failed
>> with system error 5 (0x00000005): "Access is denied. ". The move file
>> operation will fail with error -1032 (0xfffffbf8).
>>
>> WinMail (2460) WindowsMail0: The backup has been stopped because it was
>> halted by the client or the connection with the client failed.
>>
>> will try creating a new store directory.
>>
>>
>> "Steve Cochran" wrote:
>>
>> > Well, that sucks. You might try resetting the permissions. Or create
>> > a new
>> > directory in your user space and then go to Tools | Options | Advanced
>> > |
>> > Maintenance | Store Folder and set the new location of the message
>> > store to
>> > that new directory. Then close WinMail and it will move the store to
>> > that
>> > location on its own when it reopens.
>> >
>> > That might fix the problem. Are you seeing esent errors (#5) in Event
>> > Viewer under Windows Applications?
>> >
>> > steve
>> >
>> > "Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
>> > news:8E17F5DB-F475-4973-ABD1-BDC92069C57C@microsoft.com...
>> > > already had set ownership to me to try to fix the problem of moving
>> > > emails
>> > > between boxes. ended up fixing the not able to open problem by
>> > > deleting
>> > > all
>> > > files in the windows mail folder then had to log in to window safe
>> > > mode
>> > > and
>> > > open up mail there,moved the emails back into their respective
>> > > folders.
>> > > was
>> > > able to move emails between folders in safe mode. back in normal mode
>> > > i
>> > > can
>> > > now open mail again, still cannot move emials between folders and
>> > > keep
>> > > getting errors when sending mail cause it can't move the mail from
>> > > outbox
>> > > to
>> > > sent
>> > >
>> > >
>> > > "Steve Cochran" wrote:
>> > >
>> > >> You have a permissions issue on the store folder for WinMail.
>> > >>
>> > >> You need to take ownership of the store directory and then reset the
>> > >> permissions on it.
>> > >>
>> > >> Alternatively, you can delete the jrs, edb, chk, log, and
>> > >> msmessagestore
>> > >> files and WinMail will generate a new database, and that might fix
>> > >> it.
>> > >>
>> > >> steve
>> > >>
>> > >> "Joe Miller" <JoeMiller@discussions.microsoft.com> wrote in message
>> > >> news:4F15720F-3EAF-4218-84FD-929A68D79DFE@microsoft.com...
>> > >> > i'm getting the same problem now, first i was haveing to manually
>> > >> > move
>> > >> > email
>> > >> > message files form the outbox to the sent box to keep from getting
>> > >> > it
>> > >> > resent
>> > >> > every time i opened or closed e-mail. now i'm unable to open
>> > >> > windows
>> > >> > mail
>> > >> > at
>> > >> > all with this message
>> > >> >
>> > >> > windows mail could not be started. The application was unable to
>> > >> > open
>> > >> > the
>> > >> > Windows Mail message store. Your windows mail mailbox data is
>> > >> > currently
>> > >> > being
>> > >> > used by another program such as a virus scanner. close the program
>> > >> > or
>> > >> > wait
>> > >> > for it to complete it's opperation then open windows mail again.
>> > >> > (0x800c0155)
>> > >> >
>> > >> > no other programs are running besides the vista startup programs,
>> > >> > checking
>> > >> > the event viewer i'm seeing this message.
>> > >> >
>> > >> > WinMail (3048) WindowsMail0: An attempt to move the file
>> > >> > "D:\Users\joseph\AppData\Local\Microsoft\Windows Mail\edb.log" to
>> > >> > "D:\Users\joseph\AppData\Local\Microsoft\Windows
>> > >> > Mail\edb00004.log"
>> > >> > failed
>> > >> > with system error 5 (0x00000005): "Access is denied. ". The move
>> > >> > file
>> > >> > operation will fail with error -1032 (0xfffffbf8).
>> > >> >
>> > >> > i've also tried a system restore, giving full priviledges and
>> > >> > access to
>> > >> > all
>> > >> > files, folders and drives to all user accounts.
>> > >> > "James Ezell" wrote:
>> > >> >
>> > >> >>
>> > >> >>
>> > >> >> I'm getting the same message, and I haven't even used the darn
>> > >> >> thing
>> > >> >> yet!
>> > >> >> HELP!!!
>> > >>
>> >