Vista - Email stuck in outbox

Message stuck in outbox. Cannot delete, hence cannot send. Help.

Have same problem,anyone got a fix/
"Gail" <Gail@discussions.microsoft.com> wrote in message
news:8DD6E6FD-1281-4868-9B8A-0118A42B1D26@microsoft.com...
> Message stuck in outbox. Cannot delete, hence cannot send. Help.

Helloooo can anyone help with this problem. I'm dead in the water.
Dennis...any luck for you?

"Dennis" wrote:

> Have same problem,anyone got a fix/
> "Gail" <Gail@discussions.microsoft.com> wrote in message
> news:8DD6E6FD-1281-4868-9B8A-0118A42B1D26@microsoft.com...
> > Message stuck in outbox. Cannot delete, hence cannot send. Help.
>

"Gail" <Gail@discussions.microsoft.com> wrote in message
news:0989E7A1-878F-4F1F-A7C8-E6B5B81BBCCC@microsoft.com...
> Helloooo can anyone help with this problem. I'm dead in the water.
I had a similiar problem recently ; the way I fixed it was to move the
"messagestore" file to another partition,then deleted the original file ,
then start mail ,the messagestore file was recreated ..

See if this helps:

Go to the outbox directory in Windows Explorer. The location will be:

%USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox

and with WinMail closed delete all the files.

Then try repairing the database.

Run the cmd prompt as Admin and copy and then in there

esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore"

Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)

Then reopen WinMail and see if that fixes it.

steve


"Gail" <Gail@discussions.microsoft.com> wrote in message
news:8DD6E6FD-1281-4868-9B8A-0118A42B1D26@microsoft.com...
> Message stuck in outbox. Cannot delete, hence cannot send. Help.

I have the same problem, but not sure what you mean by "Run the cmd prompt as
Admin and copy and then in there
>
> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
> Mail\windowsmail.msmessagestore" Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)

Not a techie.

"Steve Cochran" wrote:

> See if this helps:
>
> Go to the outbox directory in Windows Explorer. The location will be:
>
> %USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox
>
> and with WinMail closed delete all the files.
>
> Then try repairing the database.
>
> Run the cmd prompt as Admin and copy and then in there
>
> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
> Mail\windowsmail.msmessagestore"
>
> Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)
>
> Then reopen WinMail and see if that fixes it.
>
> steve
>
>
> "Gail" <Gail@discussions.microsoft.com> wrote in message
> news:8DD6E6FD-1281-4868-9B8A-0118A42B1D26@microsoft.com...
> > Message stuck in outbox. Cannot delete, hence cannot send. Help.
>

Yeah, I figured this was a problem. I'm gonna work up a little utility that
will do this for people.

Go to Start | Programs | Accessories and right click on Command Prompt and
choose Run As Administrator. Your computer will scare you and then choose
to allow it to run. Then in the black box (with WinMail closed) paste the
following by copying from below and sticking the mouse cursor in the black
box and then right click and choose Paste.

esentutl /p "c:\program files\myusername\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore"

Then use the cursor to move the mouse on that line to edit where it says
myusername and change that to your username. Then hit enter and it will
repair the database.

Whether or not it will fix the problem is unclear.

steve

"Chris" <Chris@discussions.microsoft.com> wrote in message
news:E9A372F5-EB9B-40C3-9BB2-3F32E1F94A7F@microsoft.com...
>I have the same problem, but not sure what you mean by "Run the cmd prompt
>as
> Admin and copy and then in there
>>
>> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
>> Mail\windowsmail.msmessagestore" Fill in the %USERPROFILE% to match your
>> profile (e.g. c:\users\nrc)
>
> Not a techie.
>
> "Steve Cochran" wrote:
>
>> See if this helps:
>>
>> Go to the outbox directory in Windows Explorer. The location will be:
>>
>> %USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox
>>
>> and with WinMail closed delete all the files.
>>
>> Then try repairing the database.
>>
>> Run the cmd prompt as Admin and copy and then in there
>>
>> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
>> Mail\windowsmail.msmessagestore"
>>
>> Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)
>>
>> Then reopen WinMail and see if that fixes it.
>>
>> steve
>>
>>
>> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> news:8DD6E6FD-1281-4868-9B8A-0118A42B1D26@microsoft.com...
>> > Message stuck in outbox. Cannot delete, hence cannot send. Help.
>>

Steve I tried to do the following but I think I have to change myusername
before cutting and pasting. But I dont know what myusername is. Duh sorry.
I cannot send email with out it getting stuck. I have two stuck. Shouldnt
windows have an update to fix this? Folks like me cant fix this kinda thing.
Is my username my email?

--
Diana


"Steve Cochran" wrote:

> Yeah, I figured this was a problem. I'm gonna work up a little utility that
> will do this for people.
>
> Go to Start | Programs | Accessories and right click on Command Prompt and
> choose Run As Administrator. Your computer will scare you and then choose
> to allow it to run. Then in the black box (with WinMail closed) paste the
> following by copying from below and sticking the mouse cursor in the black
> box and then right click and choose Paste.
>
> esentutl /p "c:\program files\myusername\AppData\Local\Microsoft\Windows
> Mail\windowsmail.msmessagestore"
>
> Then use the cursor to move the mouse on that line to edit where it says
> myusername and change that to your username. Then hit enter and it will
> repair the database.
>
> Whether or not it will fix the problem is unclear.
>
> steve
>
> "Chris" <Chris@discussions.microsoft.com> wrote in message
> news:E9A372F5-EB9B-40C3-9BB2-3F32E1F94A7F@microsoft.com...
> >I have the same problem, but not sure what you mean by "Run the cmd prompt
> >as
> > Admin and copy and then in there
> >>
> >> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
> >> Mail\windowsmail.msmessagestore" Fill in the %USERPROFILE% to match your
> >> profile (e.g. c:\users\nrc)
> >
> > Not a techie.
> >
> > "Steve Cochran" wrote:
> >
> >> See if this helps:
> >>
> >> Go to the outbox directory in Windows Explorer. The location will be:
> >>
> >> %USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox
> >>
> >> and with WinMail closed delete all the files.
> >>
> >> Then try repairing the database.
> >>
> >> Run the cmd prompt as Admin and copy and then in there
> >>
> >> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
> >> Mail\windowsmail.msmessagestore"
> >>
> >> Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)
> >>
> >> Then reopen WinMail and see if that fixes it.
> >>
> >> steve
> >>
> >>
> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
> >> news:8DD6E6FD-1281-4868-9B8A-0118A42B1D26@microsoft.com...
> >> > Message stuck in outbox. Cannot delete, hence cannot send. Help.
> >>
>

Your user name is what you use to sign on to Windows. I wrote a little
utility you can try: www.oehelp.com/WMUtil/

steve

"Diana" <Diana@discussions.microsoft.com> wrote in message
news:34D36514-50C1-43AA-919A-CD456338263A@microsoft.com...
> Steve I tried to do the following but I think I have to change myusername
> before cutting and pasting. But I dont know what myusername is. Duh
> sorry.
> I cannot send email with out it getting stuck. I have two stuck.
> Shouldnt
> windows have an update to fix this? Folks like me cant fix this kinda
> thing.
> Is my username my email?
>
> --
> Diana
>
>
> "Steve Cochran" wrote:
>
>> Yeah, I figured this was a problem. I'm gonna work up a little utility
>> that
>> will do this for people.
>>
>> Go to Start | Programs | Accessories and right click on Command Prompt
>> and
>> choose Run As Administrator. Your computer will scare you and then
>> choose
>> to allow it to run. Then in the black box (with WinMail closed) paste
>> the
>> following by copying from below and sticking the mouse cursor in the
>> black
>> box and then right click and choose Paste.
>>
>> esentutl /p "c:\program files\myusername\AppData\Local\Microsoft\Windows
>> Mail\windowsmail.msmessagestore"
>>
>> Then use the cursor to move the mouse on that line to edit where it says
>> myusername and change that to your username. Then hit enter and it will
>> repair the database.
>>
>> Whether or not it will fix the problem is unclear.
>>
>> steve
>>
>> "Chris" <Chris@discussions.microsoft.com> wrote in message
>> news:E9A372F5-EB9B-40C3-9BB2-3F32E1F94A7F@microsoft.com...
>> >I have the same problem, but not sure what you mean by "Run the cmd
>> >prompt
>> >as
>> > Admin and copy and then in there
>> >>
>> >> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
>> >> Mail\windowsmail.msmessagestore" Fill in the %USERPROFILE% to match
>> >> your
>> >> profile (e.g. c:\users\nrc)
>> >
>> > Not a techie.
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> See if this helps:
>> >>
>> >> Go to the outbox directory in Windows Explorer. The location will be:
>> >>
>> >> %USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local
>> >> Folders\Outbox
>> >>
>> >> and with WinMail closed delete all the files.
>> >>
>> >> Then try repairing the database.
>> >>
>> >> Run the cmd prompt as Admin and copy and then in there
>> >>
>> >> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
>> >> Mail\windowsmail.msmessagestore"
>> >>
>> >> Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)
>> >>
>> >> Then reopen WinMail and see if that fixes it.
>> >>
>> >> steve
>> >>
>> >>
>> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> news:8DD6E6FD-1281-4868-9B8A-0118A42B1D26@microsoft.com...
>> >> > Message stuck in outbox. Cannot delete, hence cannot send. Help.
>> >>
>>

I bought a laptop one week ago and it already has this same problem. Spent 3
hours on the phone with Microsoft and tried a hundred different things before
they finally admitted that it was a Vista glitch and they didn't have a fix
yet. The tech had me create new user, to which I used the Easy Transfer
utility (Welcome Center) to transfer all of my files and settings (excluded
Windows Mail!) from the "bugged" user. I then set up my e-mail from scratch
on the new user account, and now it works like a charm. I'm sure I'll get
"bugged" again soon, but hopefully Microsoft will come up with a fix soon.

"Gail" wrote:

> Message stuck in outbox. Cannot delete, hence cannot send. Help.