Vista - suggested solution causes crash

i am having a problem implementing a suggested solution...

dustin harper recomends:
Go to Tools > Accounts > Select your mail account > Properties > Connection.
Select "Always connect using" and "Local Area Connection" if you connect
using the LAN. If you use a PPPoE connection on the PC, then you would
select that connection.

--

when i click on connections windows mail stops responding, checking for an
online solution does nothing...


Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: WinMail.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b0f9
Hang Signature: 8b65
Hang Type: 0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional Hang Signature 1: c04cf53e998d65d07a7be6e1bd3f63ef
Additional Hang Signature 2: 7caf
Additional Hang Signature 3: 8906a2d688de3ec6916c25a148021da8
Additional Hang Signature 4: 8b65
Additional Hang Signature 5: c04cf53e998d65d07a7be6e1bd3f63ef
Additional Hang Signature 6: 7caf
Additional Hang Signature 7: 8906a2d688de3ec6916c25a148021da8

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

That option should be unchecked completely for your situation.

steve

"Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
news:74CA8446-128D-410B-B2D7-181476B30015@microsoft.com...
>i am having a problem implementing a suggested solution...
>
> dustin harper recomends:
> Go to Tools > Accounts > Select your mail account > Properties >
> Connection.
> Select "Always connect using" and "Local Area Connection" if you connect
> using the LAN. If you use a PPPoE connection on the PC, then you would
> select that connection.
>
> --
>
> when i click on connections windows mail stops responding, checking for an
> online solution does nothing...
>
>
> Description:
> A problem caused this program to stop interacting with Windows.
>
> Problem signature:
> Problem Event Name: AppHangB1
> Application Name: WinMail.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b0f9
> Hang Signature: 8b65
> Hang Type: 0
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 3081
> Additional Hang Signature 1: c04cf53e998d65d07a7be6e1bd3f63ef
> Additional Hang Signature 2: 7caf
> Additional Hang Signature 3: 8906a2d688de3ec6916c25a148021da8
> Additional Hang Signature 4: 8b65
> Additional Hang Signature 5: c04cf53e998d65d07a7be6e1bd3f63ef
> Additional Hang Signature 6: 7caf
> Additional Hang Signature 7: 8906a2d688de3ec6916c25a148021da8
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>

can you elaborate...
what do you mean?
what option should be unchecked?
windows mail stops responding when i click on the connections tab.
any futher help on this would be good. thanx

"Steve Cochran" wrote:

> That option should be unchecked completely for your situation.
>
> steve
>
> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
> news:74CA8446-128D-410B-B2D7-181476B30015@microsoft.com...
> >i am having a problem implementing a suggested solution...
> >
> > dustin harper recomends:
> > Go to Tools > Accounts > Select your mail account > Properties >
> > Connection.
> > Select "Always connect using" and "Local Area Connection" if you connect
> > using the LAN. If you use a PPPoE connection on the PC, then you would
> > select that connection.
> >
> > --
> >
> > when i click on connections windows mail stops responding, checking for an
> > online solution does nothing...
> >
> >
> > Description:
> > A problem caused this program to stop interacting with Windows.
> >
> > Problem signature:
> > Problem Event Name: AppHangB1
> > Application Name: WinMail.exe
> > Application Version: 6.0.6000.16386
> > Application Timestamp: 4549b0f9
> > Hang Signature: 8b65
> > Hang Type: 0
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 3081
> > Additional Hang Signature 1: c04cf53e998d65d07a7be6e1bd3f63ef
> > Additional Hang Signature 2: 7caf
> > Additional Hang Signature 3: 8906a2d688de3ec6916c25a148021da8
> > Additional Hang Signature 4: 8b65
> > Additional Hang Signature 5: c04cf53e998d65d07a7be6e1bd3f63ef
> > Additional Hang Signature 6: 7caf
> > Additional Hang Signature 7: 8906a2d688de3ec6916c25a148021da8
> >
> > Read our privacy statement:
> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
> >
>

is there some way i can restore all defult settings for windows mail, or
even a way to reinstall the windows mail component.??

tom

There is only one checkbox under Tools | Accounts | Mail | Properties |
Connection.

Uncheck that.

steve

"Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
news:04C1D4E3-7749-446A-AED8-62B13047DAC3@microsoft.com...
> can you elaborate...
> what do you mean?
> what option should be unchecked?
> windows mail stops responding when i click on the connections tab.
> any futher help on this would be good. thanx
>
> "Steve Cochran" wrote:
>
>> That option should be unchecked completely for your situation.
>>
>> steve
>>
>> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
>> news:74CA8446-128D-410B-B2D7-181476B30015@microsoft.com...
>> >i am having a problem implementing a suggested solution...
>> >
>> > dustin harper recomends:
>> > Go to Tools > Accounts > Select your mail account > Properties >
>> > Connection.
>> > Select "Always connect using" and "Local Area Connection" if you
>> > connect
>> > using the LAN. If you use a PPPoE connection on the PC, then you would
>> > select that connection.
>> >
>> > --
>> >
>> > when i click on connections windows mail stops responding, checking for
>> > an
>> > online solution does nothing...
>> >
>> >
>> > Description:
>> > A problem caused this program to stop interacting with Windows.
>> >
>> > Problem signature:
>> > Problem Event Name: AppHangB1
>> > Application Name: WinMail.exe
>> > Application Version: 6.0.6000.16386
>> > Application Timestamp: 4549b0f9
>> > Hang Signature: 8b65
>> > Hang Type: 0
>> > OS Version: 6.0.6000.2.0.0.768.3
>> > Locale ID: 3081
>> > Additional Hang Signature 1: c04cf53e998d65d07a7be6e1bd3f63ef
>> > Additional Hang Signature 2: 7caf
>> > Additional Hang Signature 3: 8906a2d688de3ec6916c25a148021da8
>> > Additional Hang Signature 4: 8b65
>> > Additional Hang Signature 5: c04cf53e998d65d07a7be6e1bd3f63ef
>> > Additional Hang Signature 6: 7caf
>> > Additional Hang Signature 7: 8906a2d688de3ec6916c25a148021da8
>> >
>> > Read our privacy statement:
>> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>> >
>>

that may well be the case!!!

But windows mail stops responding when i click on the connections tab!!!
this is the main problem i am dealing with... I am asking how to reinstall
windows mail or patch it or something like that!!!!


"Steve Cochran" wrote:

> There is only one checkbox under Tools | Accounts | Mail | Properties |
> Connection.
>
> Uncheck that.
>
> steve
>
> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
> news:04C1D4E3-7749-446A-AED8-62B13047DAC3@microsoft.com...
> > can you elaborate...
> > what do you mean?
> > what option should be unchecked?
> > windows mail stops responding when i click on the connections tab.
> > any futher help on this would be good. thanx
> >
> > "Steve Cochran" wrote:
> >
> >> That option should be unchecked completely for your situation.
> >>
> >> steve
> >>
> >> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
> >> news:74CA8446-128D-410B-B2D7-181476B30015@microsoft.com...
> >> >i am having a problem implementing a suggested solution...
> >> >
> >> > dustin harper recomends:
> >> > Go to Tools > Accounts > Select your mail account > Properties >
> >> > Connection.
> >> > Select "Always connect using" and "Local Area Connection" if you
> >> > connect
> >> > using the LAN. If you use a PPPoE connection on the PC, then you would
> >> > select that connection.
> >> >
> >> > --
> >> >
> >> > when i click on connections windows mail stops responding, checking for
> >> > an
> >> > online solution does nothing...
> >> >
> >> >
> >> > Description:
> >> > A problem caused this program to stop interacting with Windows.
> >> >
> >> > Problem signature:
> >> > Problem Event Name: AppHangB1
> >> > Application Name: WinMail.exe
> >> > Application Version: 6.0.6000.16386
> >> > Application Timestamp: 4549b0f9
> >> > Hang Signature: 8b65
> >> > Hang Type: 0
> >> > OS Version: 6.0.6000.2.0.0.768.3
> >> > Locale ID: 3081
> >> > Additional Hang Signature 1: c04cf53e998d65d07a7be6e1bd3f63ef
> >> > Additional Hang Signature 2: 7caf
> >> > Additional Hang Signature 3: 8906a2d688de3ec6916c25a148021da8
> >> > Additional Hang Signature 4: 8b65
> >> > Additional Hang Signature 5: c04cf53e998d65d07a7be6e1bd3f63ef
> >> > Additional Hang Signature 6: 7caf
> >> > Additional Hang Signature 7: 8906a2d688de3ec6916c25a148021da8
> >> >
> >> > Read our privacy statement:
> >> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
> >> >
> >>
>
>

Sorry. I missed the initial issue. I don't have a clue what could be
causing that or how to fix it.

steve

"VERY FRUSTRATED" <VERY FRUSTRATED@discussions.microsoft.com> wrote in
message news:33739FB6-2FDE-4F8A-BF15-51EA1E2BA52D@microsoft.com...
> that may well be the case!!!
>
> But windows mail stops responding when i click on the connections tab!!!
> this is the main problem i am dealing with... I am asking how to reinstall
> windows mail or patch it or something like that!!!!
>
>
> "Steve Cochran" wrote:
>
>> There is only one checkbox under Tools | Accounts | Mail | Properties |
>> Connection.
>>
>> Uncheck that.
>>
>> steve
>>
>> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
>> news:04C1D4E3-7749-446A-AED8-62B13047DAC3@microsoft.com...
>> > can you elaborate...
>> > what do you mean?
>> > what option should be unchecked?
>> > windows mail stops responding when i click on the connections tab.
>> > any futher help on this would be good. thanx
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> That option should be unchecked completely for your situation.
>> >>
>> >> steve
>> >>
>> >> "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
>> >> news:74CA8446-128D-410B-B2D7-181476B30015@microsoft.com...
>> >> >i am having a problem implementing a suggested solution...
>> >> >
>> >> > dustin harper recomends:
>> >> > Go to Tools > Accounts > Select your mail account > Properties >
>> >> > Connection.
>> >> > Select "Always connect using" and "Local Area Connection" if you
>> >> > connect
>> >> > using the LAN. If you use a PPPoE connection on the PC, then you
>> >> > would
>> >> > select that connection.
>> >> >
>> >> > --
>> >> >
>> >> > when i click on connections windows mail stops responding, checking
>> >> > for
>> >> > an
>> >> > online solution does nothing...
>> >> >
>> >> >
>> >> > Description:
>> >> > A problem caused this program to stop interacting with Windows.
>> >> >
>> >> > Problem signature:
>> >> > Problem Event Name: AppHangB1
>> >> > Application Name: WinMail.exe
>> >> > Application Version: 6.0.6000.16386
>> >> > Application Timestamp: 4549b0f9
>> >> > Hang Signature: 8b65
>> >> > Hang Type: 0
>> >> > OS Version: 6.0.6000.2.0.0.768.3
>> >> > Locale ID: 3081
>> >> > Additional Hang Signature 1: c04cf53e998d65d07a7be6e1bd3f63ef
>> >> > Additional Hang Signature 2: 7caf
>> >> > Additional Hang Signature 3: 8906a2d688de3ec6916c25a148021da8
>> >> > Additional Hang Signature 4: 8b65
>> >> > Additional Hang Signature 5: c04cf53e998d65d07a7be6e1bd3f63ef
>> >> > Additional Hang Signature 6: 7caf
>> >> > Additional Hang Signature 7: 8906a2d688de3ec6916c25a148021da8
>> >> >
>> >> > Read our privacy statement:
>> >> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>> >> >
>> >>
>>
>>

I can see where your name comes from, I'm equally frustrated with Vista and
Mail, a great product poorly implemented.

I had the same problem as yourself i.e. couldn't change the connection in
Mial, every time I clicked on the connection time mail froze and bombed out.
I finally found a solution, hopefully it will work for you to:

I had installed a new router and deleted the old connection name in Network
set-up, assuming I could then amend the conenction in mail, but of course
couldn't. I beleive the problem was that mail was trying to find the old
connection when it wasn't there any more. To resolve, I set-up a new dummy
connection through control panel with the same name as the previous
conenction. Once I had done that opened up mail, went to the account clicked
on connection tab and it worked fine. I was then able to choose my new
connection (LAN) without any problem.



"Frustrated" wrote:

>
> is there some way i can restore all defult settings for windows mail, or
> even a way to reinstall the windows mail component.??
>
> tom

Ahh thanks, the creation of the dummy account worked perfectly thanks.

Kindly quote the post you are responding to, so we'll know what you are talking about.

--
Gary VanderMolen, MS-MVP (WLMail)


"lloydlloyd" <lloydlloyd.36dzk4@xxxxxx-mx.forums.net> wrote in message news:lloydlloyd.36dzk4@xxxxxx-mx.forums.net...