Vista - Re: Vista mail outbox message stuck

04-23-2008

Use this Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

Although it only mentions 'outbox', it works for all mail folders.

--
Gary VanderMolen, MS-MVP (WLMail)

"Bobzdad" <Bobzdad@xxxxxx> wrote in message news:A544E32B-AE20-4317-A334-2B3BF933A8E5@xxxxxx

Quote:

> My problems is with a 'ghost' e-mail stuck in my Inbox that resists all
> efforts to read, move, or delete it. I tried going to:
> AppData\Local\Microsoft\Windows Mail\Local Folders\Inbox and deleting the 0mb
> files, but to no avail. It's still there. Any suggestions?
>
> "Steve Cochran" wrote:
>

Quote:

>> I think you do not have to get rid of any files except the two
>> .smessagestore files. The one under the Windows Mail directory and the one
>> under the Windows Mail\backup\new directory.
>>
>> I'll do some more tests.
>>
>> steve
>>
>> "Michal Kawecki" <kkwinto@xxxxxx> wrote in message
>> news:e9tbBsMWHHA.4076@xxxxxx

Quote:

>> > "DGuess" <majik@xxxxxx> wrote in message
>> > news:B9C69450-0BF0-4F78-B36F-A2346B55924E@xxxxxx
>> >> "Grandma" <Grandma@xxxxxx> wrote in message
>> >> news:BFF002C2-F834-4556-9420-001015B2324C@xxxxxx
>> >>>I am totally FRUSTRATED -- I have one email STUCK and the error
>> >>>message--can
>> >>> not receive any further incoming email. I just bought my new Gateway
>> > [...]
>> >>
>> >> Get the location of the Windows Mail datbase folder in Tools | Options |
>> >> Advanced tab | Maintenance button | Store Folders button.
>> >> Close Windows Mail.
>> >>
>> >> Navigate to that folder via Windows Explorer.
>> >> Drill down thru the subfolders to find the Outbox folder.
>> >>
>> >> Delete everything in there or move it elsewhere.
>> >>
>> >> Now restart Windows Mail and see if things are working correctly.
>> >
>> >
>> > I had that error before and this is NOT a problem with any Windows Mail
>> > folder, but with corrupt database file
>> > %Userprofile%\AppData\Local\Microsoft\Windows
>> > Mail\WindowsMail.MSMessageStore. Microsoft tools cannot repir it. The only
>> > way i know to repair it is exporting all email from the store and removing
>> > this file and it's backup copy from Backup folder, or maybe the whole
>> > Windows Mail folder.
>> > --
>> > Michal Kawecki [Windows - Shell/User MVP]
>> > Warsaw, PL

>>

04-28-2008

Will that stop from all my emails disappear in the "Sent Items"?
Thanks,
Lauria

"Gary VanderMolen" <gary@xxxxxx> wrote in message
news:u2UBguFdIHA.3736@xxxxxx

Quote:

> To solve the stuck message problem, use this Microsoft fix:
> http://support.microsoft.com/kb/941090
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "Lauria" <Lauria@xxxxxx> wrote in message
> news:6B553033-ABD4-49CC-A3E4-1BDF3CDE1E96@xxxxxx

Quote:

>>I need help with this too. Can you help me? Now the messages are gone in
>> the send box but it showed that's still there.
>> Lauria

>
>

04-28-2008

No, that's a different issue.

Not sure why your old emails are disappearing from Sent Items.
Which antivirus program are you running? Any other third party
security program like anti-spam or anti-malware?

--
Gary VanderMolen, MS-MVP (WLMail)

"goldpony" <goldpony@xxxxxx> wrote in message news:0D970381-E129-449C-A824-62B2B023D5C6@xxxxxx

Quote:

> Will that stop from all my emails disappear in the "Sent Items"?
> Thanks,
> Lauria
>
> "Gary VanderMolen" <gary@xxxxxx> wrote in message news:u2UBguFdIHA.3736@xxxxxx

Quote:

>> To solve the stuck message problem, use this Microsoft fix:
>> http://support.microsoft.com/kb/941090
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "Lauria" <Lauria@xxxxxx> wrote in message news:6B553033-ABD4-49CC-A3E4-1BDF3CDE1E96@xxxxxx

Quote:

>>>I need help with this too. Can you help me? Now the messages are gone in
>>> the send box but it showed that's still there.
>>> Lauria

>>
>>

>

05-12-2008

It is over a year since you wrote your suggestions but they solved my
problem. I could not delete an item from my Draft folder. I used your link
www.oehelp.com/WMUtil/ and prominently displayed on the page is the link to
downloading the solution. While the link says it solves the problem when
items in the Outbox cannot be sent, it solved mine as well. Thanks. It was
not a big problem since it only occurred in the Draft folder but it was
irritating.

"Steve Cochran" wrote:

Quote:

> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See www.oehelp.com/WMUtil/
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx

Quote:

> >I can't delete it, send it, move it, cut it... when I right click for
> > properties
> > it gives me an error message- the properties of this message could not be
> > displayed, an error has occured.
> >
> > I tried rebooting but its still there.

>

05-12-2008

I'm glad it worked for you. MS finally released that patch after 11 months
of the problem.

steve

"G. McDevitt" <G. McDevitt@xxxxxx> wrote in message
news:B93608B1-271C-412A-9213-ED18BDCD7B64@xxxxxx

Quote:

> It is over a year since you wrote your suggestions but they solved my
> problem. I could not delete an item from my Draft folder. I used your
> link
> www.oehelp.com/WMUtil/ and prominently displayed on the page is the link
> to
> downloading the solution. While the link says it solves the problem when
> items in the Outbox cannot be sent, it solved mine as well. Thanks. It
> was
> not a big problem since it only occurred in the Draft folder but it was
> irritating.
>
> "Steve Cochran" wrote:
>

Quote:

>> There isn't a whole lot you can do if you can't delete it. You can try
>> using my WMUtil program to compact and repair the database and see if
>> that
>> helps. See www.oehelp.com/WMUtil/
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in
>> message
>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx

Quote:

>> >I can't delete it, send it, move it, cut it... when I right click for
>> > properties
>> > it gives me an error message- the properties of this message could not
>> > be
>> > displayed, an error has occured.
>> >
>> > I tried rebooting but its still there.

>>

05-12-2008

There's also a newer fix available:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders.

This hotfix, and more, are also available in the Vista SP1 update, but this
takes longer to install.

"G. McDevitt" <G. McDevitt@xxxxxx> wrote in message
news:B93608B1-271C-412A-9213-ED18BDCD7B64@xxxxxx

Quote:

> It is over a year since you wrote your suggestions but they solved my
> problem. I could not delete an item from my Draft folder. I used your
> link
> www.oehelp.com/WMUtil/ and prominently displayed on the page is the link
> to
> downloading the solution. While the link says it solves the problem when
> items in the Outbox cannot be sent, it solved mine as well. Thanks. It
> was
> not a big problem since it only occurred in the Draft folder but it was
> irritating.
>
> "Steve Cochran" wrote:
>

Quote:

>> There isn't a whole lot you can do if you can't delete it. You can try
>> using my WMUtil program to compact and repair the database and see if
>> that
>> helps. See www.oehelp.com/WMUtil/
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in
>> message
>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx

Quote:

>> >I can't delete it, send it, move it, cut it... when I right click for
>> > properties
>> > it gives me an error message- the properties of this message could not
>> > be
>> > displayed, an error has occured.
>> >
>> > I tried rebooting but its still there.

>>

05-14-2008

I have same problem, so should I re-install Vista mail?

"Steve Cochran" wrote:

Quote:

> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See www.oehelp.com/WMUtil/
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx

Quote:

> >I can't delete it, send it, move it, cut it... when I right click for
> > properties
> > it gives me an error message- the properties of this message could not be
> > displayed, an error has occured.
> >
> > I tried rebooting but its still there.

>

**Brink** · 05-14-2008

Quote: Originally Posted by Mromick

I have same problem, so should I re-install Vista mail?

"Steve Cochran" wrote:

Quote:

> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See WMUtil
>
> steve
>
> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx
>

Hi Mromick,

This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

The KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the "First" section in this tutorial about antivirus programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the "Second" section to fix the stuck message problem.

Windows Mail problems

Shawn

05-26-2008

Hi, Mromick.

You can't "re-install Vista mail". Windows Mail is a built-in part of Vista
and can't be uninstalled (by mere mortals), so it can't be reinstalled
without reinstalling all of Vista.

It wouldn't do any good anyhow. The problem is not in the Vista program,
but in the data and metadata, and those wouldn't be affected by a reinstall.

Steve has already given the right advice. Either take that or do what many
of us have done: Download and install the free Windows Live Mail (note the
subtle-but-significant name change) from:
Windows Live Mail
http://get.live.com/wlmail/overview

Installation of WLM will delete the icons and pointers for WM, but the WM
program will still be available in All Programs and you can run it
side-by-side with WLM if you like. Many of us did this for a few weeks
while getting familiar with WLM. I've not seen any user report a "stuck in
the Outbox" problem with WLM.

Peer-to-peer support for WLM is in the
microsoft.public.windows.live.mail.desktop newsgroup. (Ignore the word
"desktop"; it was deleted from the name of the program a year ago but still
appears in the NG name.)

RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"Mromick" <Mromick@xxxxxx> wrote in message
news:75977274-777D-46D1-8FE4-29E90F50EECF@xxxxxx

Quote:

> I have same problem, so should I re-install Vista mail?
>
> "Steve Cochran" wrote:
>

Quote:

>> There isn't a whole lot you can do if you can't delete it. You can try
>> using my WMUtil program to compact and repair the database and see if
>> that
>> helps. See www.oehelp.com/WMUtil/
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in
>> message
>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx

Quote:

>> >I can't delete it, send it, move it, cut it... when I right click for
>> > properties
>> > it gives me an error message- the properties of this message could not
>> > be
>> > displayed, an error has occured.
>> >
>> > I tried rebooting but its still there.

06-01-2008

"Deb or Dave" wrote:

Quote:

> Not in WM, but using other email programs, I've had email stuck on the
> server, which prevented me from downloading any messages.
> In those cases, I've been able to log into my mail via the web access my ISP
> provides, or by using a free email site, like
> http://www.e-mailanywhere.com/
> and delete the offending email (usually spam).
>
>
>
> "Grandma" <Grandma@xxxxxx> wrote in message
> news:BFF002C2-F834-4556-9420-001015B2324C@xxxxxx

Quote:

> >I am totally FRUSTRATED -- I have one email STUCK and the error
> >message--can
> > not receive any further incoming email. I just bought my new Gateway
> > computer with VISA installed -- I Gateway's OnLine Chat feature -- they
> > told
> > me to call Microsoft and gave me a phone number. Microsoft told me that
> > my
> > machine was an OEM and I would have to PAY $69 for support. I called
> > Gateway
> > and SPOKE to a technician -- he said that he could do NOTHING. OH MY
> > !!!!!! Such frustration with my long awaited new computer purchase.
> > Thanks
> > for nothing GATEWAY & MICROSOFT !
> >
> > Grandma
> >
> > "Lynne" wrote:
> >

Quote:

> >> Hi Steve,
> >> I am totally lost on how to fix my email problem, I have the same one as
> >> everyone else, one email stuck and the error messagge. I am a novice on
> >> the
> >> computer and do not know how to move files or anything else. Can someone
> >> walk me through this process.
> >>
> >> thanks,
> >>
> >> Lynne
> >> "Steve Cochran" <scochran@xxxxxx> wrote in message
> >> news:3A427D5C-CA8E-4538-8A7E-A0629C4A394F@xxxxxx
> >> > I'm glad you got it fixed.
> >> >
> >> > I'm sorry MS was so ignorant and unresponsive.
> >> >
> >> > steve
> >> >
> >> > "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in
> >> > message news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@xxxxxx
> >> >> Its fixed, I was on the phone earlier with a microsoft support guy and
> >> >> he
> >> >> wanted me to re-install windows!! I spent 4 hrs looking for help and
> >> >> calling
> >> >> and posting, Seems as if they at least made the fix easier to find,
> >> >> that
> >> >> would be a start.....
> >> >> I learned about this discussion group so it wasn't a complete waste of
> >> >> time
> >> >>
> >> >> "Steve Cochran" wrote:
> >> >>
> >> >>> You can close WinMail and then move the entire contents of the
> >> >>> message
> >> >>> store
> >> >>> directory to another directory and that will start it up fresh. You
> >> >>> can
> >> >>> then drag the eml files (messages) back into the WinMail folders.
> >> >>>
> >> >>> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it
> >> >>> has
> >> >>> a
> >> >>> very low priority. So workarounds and 3rd party programs are going
> >> >>> to
> >> >>> be
> >> >>> required, just as they were with OE.
> >> >>>
> >> >>> steve
> >> >>>
> >> >>> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in
> >> >>> message
> >> >>> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@xxxxxx
> >> >>> >I am very annoyed with this bug, but I don't know how to report it
> >> >>> >either.
> >> >>> >I
> >> >>> > had messages I thought I sent but they get stuck also, however I
> >> >>> > can
> >> >>> > send
> >> >>> > or
> >> >>> > delete them manally. Maybe I will take my computer back to Best
> >> >>> > Buy,
> >> >>> > its
> >> >>> > still under warranty.
> >> >>> >
> >> >>> > "Mario Rosario" wrote:
> >> >>> >
> >> >>> >> Anyone file a bug with Microsoft? I and many others have this
> >> >>> >> problem.
> >> >>> >> This
> >> >>> >> is very annoying. Now that I upgraded to RTM, I don't have the
> >> >>> >> link
> >> >>> >> to
> >> >>> >> file
> >> >>> >> a bug.
> >> >>> >>
> >> >>> >> Mario
> >> >>> >>
> >> >>> >> "Steve Cochran" <scochran@xxxxxx> wrote in message
> >> >>> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@xxxxxx
> >> >>> >> > There isn't a whole lot you can do if you can't delete it. You
> >> >>> >> > can
> >> >>> >> > try
> >> >>> >> > using my WMUtil program to compact and repair the database and
> >> >>> >> > see
> >> >>> >> > if
> >> >>> >> > that
> >> >>> >> > helps. See www.oehelp.com/WMUtil/
> >> >>> >> >
> >> >>> >> > steve
> >> >>> >> >
> >> >>> >> > "One-eyed Willie" <OneeyedWillie@xxxxxx>
> >> >>> >> > wrote
> >> >>> >> > in
> >> >>> >> > message
> >> >>> >> > news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx
> >> >>> >> >>I can't delete it, send it, move it, cut it... when I right
> >> >>> >> >>click
> >> >>> >> >>for
> >> >>> >> >> properties
> >> >>> >> >> it gives me an error message- the properties of this message
> >> >>> >> >> could
> >> >>> >> >> not
> >> >>> >> >> be
> >> >>> >> >> displayed, an error has occured.
> >> >>> >> >>
> >> >>> >> >> I tried rebooting but its still there.
> >> >>> >> >
> >> >>> >>
> >> >>>
> >> >
> >>
> >>

>
>

04-23-2008	#101 (permalink)
Gary VanderMolen n/a posts	Re: Vista mail outbox message stuck Use this Microsoft fix: http://support.microsoft.com/default.aspx/kb/941090 Although it only mentions 'outbox', it works for all mail folders. -- Gary VanderMolen, MS-MVP (WLMail) "Bobzdad" <Bobzdad@xxxxxx> wrote in message news:A544E32B-AE20-4317-A334-2B3BF933A8E5@xxxxxx Quote: > My problems is with a 'ghost' e-mail stuck in my Inbox that resists all > efforts to read, move, or delete it. I tried going to: > AppData\Local\Microsoft\Windows Mail\Local Folders\Inbox and deleting the 0mb > files, but to no avail. It's still there. Any suggestions? > > "Steve Cochran" wrote: > Quote: >> I think you do not have to get rid of any files except the two >> .smessagestore files. The one under the Windows Mail directory and the one >> under the Windows Mail\backup\new directory. >> >> I'll do some more tests. >> >> steve >> >> "Michal Kawecki" <kkwinto@xxxxxx> wrote in message >> news:e9tbBsMWHHA.4076@xxxxxx Quote: >> > "DGuess" <majik@xxxxxx> wrote in message >> > news:B9C69450-0BF0-4F78-B36F-A2346B55924E@xxxxxx >> >> "Grandma" <Grandma@xxxxxx> wrote in message >> >> news:BFF002C2-F834-4556-9420-001015B2324C@xxxxxx >> >>>I am totally FRUSTRATED -- I have one email STUCK and the error >> >>>message--can >> >>> not receive any further incoming email. I just bought my new Gateway >> > [...] >> >> >> >> Get the location of the Windows Mail datbase folder in Tools \| Options \| >> >> Advanced tab \| Maintenance button \| Store Folders button. >> >> Close Windows Mail. >> >> >> >> Navigate to that folder via Windows Explorer. >> >> Drill down thru the subfolders to find the Outbox folder. >> >> >> >> Delete everything in there or move it elsewhere. >> >> >> >> Now restart Windows Mail and see if things are working correctly. >> > >> > >> > I had that error before and this is NOT a problem with any Windows Mail >> > folder, but with corrupt database file >> > %Userprofile%\AppData\Local\Microsoft\Windows >> > Mail\WindowsMail.MSMessageStore. Microsoft tools cannot repir it. The only >> > way i know to repair it is exporting all email from the store and removing >> > this file and it's backup copy from Backup folder, or maybe the whole >> > Windows Mail folder. >> > -- >> > Michal Kawecki [Windows - Shell/User MVP] >> > Warsaw, PL >>
My System Specs

04-28-2008	#102 (permalink)
goldpony n/a posts	Re: Vista mail outbox message stuck Will that stop from all my emails disappear in the "Sent Items"? Thanks, Lauria "Gary VanderMolen" <gary@xxxxxx> wrote in message news:u2UBguFdIHA.3736@xxxxxx Quote: > To solve the stuck message problem, use this Microsoft fix: > http://support.microsoft.com/kb/941090 > > -- > Gary VanderMolen, MS-MVP (WLMail) > > > "Lauria" <Lauria@xxxxxx> wrote in message > news:6B553033-ABD4-49CC-A3E4-1BDF3CDE1E96@xxxxxx Quote: >>I need help with this too. Can you help me? Now the messages are gone in >> the send box but it showed that's still there. >> Lauria > >
My System Specs

04-28-2008	#103 (permalink)
Gary VanderMolen n/a posts	Re: Vista mail outbox message stuck No, that's a different issue. Not sure why your old emails are disappearing from Sent Items. Which antivirus program are you running? Any other third party security program like anti-spam or anti-malware? -- Gary VanderMolen, MS-MVP (WLMail) "goldpony" <goldpony@xxxxxx> wrote in message news:0D970381-E129-449C-A824-62B2B023D5C6@xxxxxx Quote: > Will that stop from all my emails disappear in the "Sent Items"? > Thanks, > Lauria > > "Gary VanderMolen" <gary@xxxxxx> wrote in message news:u2UBguFdIHA.3736@xxxxxx Quote: >> To solve the stuck message problem, use this Microsoft fix: >> http://support.microsoft.com/kb/941090 >> >> -- >> Gary VanderMolen, MS-MVP (WLMail) >> >> >> "Lauria" <Lauria@xxxxxx> wrote in message news:6B553033-ABD4-49CC-A3E4-1BDF3CDE1E96@xxxxxx Quote: >>>I need help with this too. Can you help me? Now the messages are gone in >>> the send box but it showed that's still there. >>> Lauria >> >> >
My System Specs

05-12-2008	#104 (permalink)
G. McDevitt n/a posts	Re: Vista mail outbox message stuck It is over a year since you wrote your suggestions but they solved my problem. I could not delete an item from my Draft folder. I used your link www.oehelp.com/WMUtil/ and prominently displayed on the page is the link to downloading the solution. While the link says it solves the problem when items in the Outbox cannot be sent, it solved mine as well. Thanks. It was not a big problem since it only occurred in the Draft folder but it was irritating. "Steve Cochran" wrote: Quote: > There isn't a whole lot you can do if you can't delete it. You can try > using my WMUtil program to compact and repair the database and see if that > helps. See www.oehelp.com/WMUtil/ > > steve > > "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in message > news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx Quote: > >I can't delete it, send it, move it, cut it... when I right click for > > properties > > it gives me an error message- the properties of this message could not be > > displayed, an error has occured. > > > > I tried rebooting but its still there. >
My System Specs

05-12-2008	#105 (permalink)
Steve Cochran n/a posts	Re: Vista mail outbox message stuck I'm glad it worked for you. MS finally released that patch after 11 months of the problem. steve "G. McDevitt" <G. McDevitt@xxxxxx> wrote in message news:B93608B1-271C-412A-9213-ED18BDCD7B64@xxxxxx Quote: > It is over a year since you wrote your suggestions but they solved my > problem. I could not delete an item from my Draft folder. I used your > link > www.oehelp.com/WMUtil/ and prominently displayed on the page is the link > to > downloading the solution. While the link says it solves the problem when > items in the Outbox cannot be sent, it solved mine as well. Thanks. It > was > not a big problem since it only occurred in the Draft folder but it was > irritating. > > "Steve Cochran" wrote: > Quote: >> There isn't a whole lot you can do if you can't delete it. You can try >> using my WMUtil program to compact and repair the database and see if >> that >> helps. See www.oehelp.com/WMUtil/ >> >> steve >> >> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in >> message >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx Quote: >> >I can't delete it, send it, move it, cut it... when I right click for >> > properties >> > it gives me an error message- the properties of this message could not >> > be >> > displayed, an error has occured. >> > >> > I tried rebooting but its still there. >>
My System Specs

05-12-2008	#106 (permalink)
n/a posts	Re: Vista mail outbox message stuck There's also a newer fix available: http://support.microsoft.com/default.aspx/kb/941090 Although it's labelled as for mail stuck in the Outbox, it also works in other folders. This hotfix, and more, are also available in the Vista SP1 update, but this takes longer to install. "G. McDevitt" <G. McDevitt@xxxxxx> wrote in message news:B93608B1-271C-412A-9213-ED18BDCD7B64@xxxxxx Quote: > It is over a year since you wrote your suggestions but they solved my > problem. I could not delete an item from my Draft folder. I used your > link > www.oehelp.com/WMUtil/ and prominently displayed on the page is the link > to > downloading the solution. While the link says it solves the problem when > items in the Outbox cannot be sent, it solved mine as well. Thanks. It > was > not a big problem since it only occurred in the Draft folder but it was > irritating. > > "Steve Cochran" wrote: > Quote: >> There isn't a whole lot you can do if you can't delete it. You can try >> using my WMUtil program to compact and repair the database and see if >> that >> helps. See www.oehelp.com/WMUtil/ >> >> steve >> >> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in >> message >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx Quote: >> >I can't delete it, send it, move it, cut it... when I right click for >> > properties >> > it gives me an error message- the properties of this message could not >> > be >> > displayed, an error has occured. >> > >> > I tried rebooting but its still there. >>
My System Specs

05-14-2008	#107 (permalink)
Mromick n/a posts	Re: Vista mail outbox message stuck I have same problem, so should I re-install Vista mail? "Steve Cochran" wrote: Quote: > There isn't a whole lot you can do if you can't delete it. You can try > using my WMUtil program to compact and repair the database and see if that > helps. See www.oehelp.com/WMUtil/ > > steve > > "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in message > news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx Quote: > >I can't delete it, send it, move it, cut it... when I right click for > > properties > > it gives me an error message- the properties of this message could not be > > displayed, an error has occured. > > > > I tried rebooting but its still there. >
My System Specs

05-14-2008	#108 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,074 posts	Re: Vista mail outbox message stuck Quote: Originally Posted by Mromick I have same problem, so should I re-install Vista mail? "Steve Cochran" wrote: Quote: > There isn't a whole lot you can do if you can't delete it. You can try > using my WMUtil program to compact and repair the database and see if that > helps. See WMUtil > > steve > > "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in message > news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx > Hi Mromick, This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders. The KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the "First" section in this tutorial about antivirus programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the "Second" section to fix the stuck message problem. Windows Mail problems Shawn
My System Specs

05-26-2008	#109 (permalink)
R. C. White n/a posts	Re: Vista mail outbox message stuck Hi, Mromick. You can't "re-install Vista mail". Windows Mail is a built-in part of Vista and can't be uninstalled (by mere mortals), so it can't be reinstalled without reinstalling all of Vista. It wouldn't do any good anyhow. The problem is not in the Vista program, but in the data and metadata, and those wouldn't be affected by a reinstall. Steve has already given the right advice. Either take that or do what many of us have done: Download and install the free Windows Live Mail (note the subtle-but-significant name change) from: Windows Live Mail http://get.live.com/wlmail/overview Installation of WLM will delete the icons and pointers for WM, but the WM program will still be available in All Programs and you can run it side-by-side with WLM if you like. Many of us did this for a few weeks while getting familiar with WLM. I've not seen any user report a "stuck in the Outbox" problem with WLM. Peer-to-peer support for WLM is in the microsoft.public.windows.live.mail.desktop newsgroup. (Ignore the word "desktop"; it was deleted from the name of the program a year ago but still appears in the NG name.) RC -- R. C. White, CPA San Marcos, TX rc@xxxxxx Microsoft Windows MVP (Running Windows Live Mail 2008 in Vista Ultimate x64 SP1) "Mromick" <Mromick@xxxxxx> wrote in message news:75977274-777D-46D1-8FE4-29E90F50EECF@xxxxxx Quote: > I have same problem, so should I re-install Vista mail? > > "Steve Cochran" wrote: > Quote: >> There isn't a whole lot you can do if you can't delete it. You can try >> using my WMUtil program to compact and repair the database and see if >> that >> helps. See www.oehelp.com/WMUtil/ >> >> steve >> >> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in >> message >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx Quote: >> >I can't delete it, send it, move it, cut it... when I right click for >> > properties >> > it gives me an error message- the properties of this message could not >> > be >> > displayed, an error has occured. >> > >> > I tried rebooting but its still there.
My System Specs

06-01-2008	#110 (permalink)
annie n/a posts	Re: Vista mail outbox message stuck "Deb or Dave" wrote: Quote: > Not in WM, but using other email programs, I've had email stuck on the > server, which prevented me from downloading any messages. > In those cases, I've been able to log into my mail via the web access my ISP > provides, or by using a free email site, like > http://www.e-mailanywhere.com/ > and delete the offending email (usually spam). > > > > "Grandma" <Grandma@xxxxxx> wrote in message > news:BFF002C2-F834-4556-9420-001015B2324C@xxxxxx Quote: > >I am totally FRUSTRATED -- I have one email STUCK and the error > >message--can > > not receive any further incoming email. I just bought my new Gateway > > computer with VISA installed -- I Gateway's OnLine Chat feature -- they > > told > > me to call Microsoft and gave me a phone number. Microsoft told me that > > my > > machine was an OEM and I would have to PAY $69 for support. I called > > Gateway > > and SPOKE to a technician -- he said that he could do NOTHING. OH MY > > !!!!!! Such frustration with my long awaited new computer purchase. > > Thanks > > for nothing GATEWAY & MICROSOFT ! > > > > Grandma > > > > "Lynne" wrote: > > Quote: > >> Hi Steve, > >> I am totally lost on how to fix my email problem, I have the same one as > >> everyone else, one email stuck and the error messagge. I am a novice on > >> the > >> computer and do not know how to move files or anything else. Can someone > >> walk me through this process. > >> > >> thanks, > >> > >> Lynne > >> "Steve Cochran" <scochran@xxxxxx> wrote in message > >> news:3A427D5C-CA8E-4538-8A7E-A0629C4A394F@xxxxxx > >> > I'm glad you got it fixed. > >> > > >> > I'm sorry MS was so ignorant and unresponsive. > >> > > >> > steve > >> > > >> > "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in > >> > message news:5EAE03BF-2008-48CA-B639-26ADAAE4A576@xxxxxx > >> >> Its fixed, I was on the phone earlier with a microsoft support guy and > >> >> he > >> >> wanted me to re-install windows!! I spent 4 hrs looking for help and > >> >> calling > >> >> and posting, Seems as if they at least made the fix easier to find, > >> >> that > >> >> would be a start..... > >> >> I learned about this discussion group so it wasn't a complete waste of > >> >> time > >> >> > >> >> "Steve Cochran" wrote: > >> >> > >> >>> You can close WinMail and then move the entire contents of the > >> >>> message > >> >>> store > >> >>> directory to another directory and that will start it up fresh. You > >> >>> can > >> >>> then drag the eml files (messages) back into the WinMail folders. > >> >>> > >> >>> Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it > >> >>> has > >> >>> a > >> >>> very low priority. So workarounds and 3rd party programs are going > >> >>> to > >> >>> be > >> >>> required, just as they were with OE. > >> >>> > >> >>> steve > >> >>> > >> >>> "One-eyed Willie" <OneeyedWillie@xxxxxx> wrote in > >> >>> message > >> >>> news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@xxxxxx > >> >>> >I am very annoyed with this bug, but I don't know how to report it > >> >>> >either. > >> >>> >I > >> >>> > had messages I thought I sent but they get stuck also, however I > >> >>> > can > >> >>> > send > >> >>> > or > >> >>> > delete them manally. Maybe I will take my computer back to Best > >> >>> > Buy, > >> >>> > its > >> >>> > still under warranty. > >> >>> > > >> >>> > "Mario Rosario" wrote: > >> >>> > > >> >>> >> Anyone file a bug with Microsoft? I and many others have this > >> >>> >> problem. > >> >>> >> This > >> >>> >> is very annoying. Now that I upgraded to RTM, I don't have the > >> >>> >> link > >> >>> >> to > >> >>> >> file > >> >>> >> a bug. > >> >>> >> > >> >>> >> Mario > >> >>> >> > >> >>> >> "Steve Cochran" <scochran@xxxxxx> wrote in message > >> >>> >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@xxxxxx > >> >>> >> > There isn't a whole lot you can do if you can't delete it. You > >> >>> >> > can > >> >>> >> > try > >> >>> >> > using my WMUtil program to compact and repair the database and > >> >>> >> > see > >> >>> >> > if > >> >>> >> > that > >> >>> >> > helps. See www.oehelp.com/WMUtil/ > >> >>> >> > > >> >>> >> > steve > >> >>> >> > > >> >>> >> > "One-eyed Willie" <OneeyedWillie@xxxxxx> > >> >>> >> > wrote > >> >>> >> > in > >> >>> >> > message > >> >>> >> > news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@xxxxxx > >> >>> >> >>I can't delete it, send it, move it, cut it... when I right > >> >>> >> >>click > >> >>> >> >>for > >> >>> >> >> properties > >> >>> >> >> it gives me an error message- the properties of this message > >> >>> >> >> could > >> >>> >> >> not > >> >>> >> >> be > >> >>> >> >> displayed, an error has occured. > >> >>> >> >> > >> >>> >> >> I tried rebooting but its still there. > >> >>> >> > > >> >>> >> > >> >>> > >> > > >> > >> > >
My System Specs

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