Since I upgraded to Vista Windows mail from OE6 I have a problem when
composing emails. Occasionally, usually part way through typing a word, the
curser jumps to another part of the window or even to a different window.
Have I been infected with a virus? Is this a problem others have
encountered? I have tried to see if there is a pattern, a trigger letter for
example or after a certain number of key presses. The only pattern I have
noticed is that it happens often but not always when I type the letter R.



Please help me. When I'm in full flight I sometimes find a whole mass of
text is somewhere else completely and have to cut & paste. It's driving me
crazy!

Minerva wrote:
> Since I upgraded to Vista Windows mail from OE6 I have a problem when
> composing emails. Occasionally, usually part way through typing a word, the
> curser jumps to another part of the window or even to a different window.
> Have I been infected with a virus? Is this a problem others have
> encountered? I have tried to see if there is a pattern, a trigger letter for
> example or after a certain number of key presses. The only pattern I have
> noticed is that it happens often but not always when I type the letter R.
>
> Please help me. When I'm in full flight I sometimes find a whole mass of
> text is somewhere else completely and have to cut & paste. It's driving me
> crazy!

You didn't just upgrade from OE6 to Windows Mail, you upgraded from XP
to Vista. After the upgrade, did you install Vista drivers for your
hardware? If you didn't, then that's your next step because it sounds
like your touchpad or keyboard drivers are incorrect.

Since you didn't tell us anything about your computer, that's as
specific as I can get. Here is general information about drivers:

Get drivers from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor. The older Aida32 is good for this, too.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Thanks Malke
In fact I told an untruth. I had OE on my old laptop using Windows 98! My
brand new Siemens Amilo notebook has Windows Mail in Vista.
Is this a problem with my pc or the system? I have no idea and am almost
computer illiterate.
Sorry to be a pain.

"Malke" wrote:

> Minerva wrote:
> > Since I upgraded to Vista Windows mail from OE6 I have a problem when
> > composing emails. Occasionally, usually part way through typing a word, the
> > curser jumps to another part of the window or even to a different window.
> > Have I been infected with a virus? Is this a problem others have
> > encountered? I have tried to see if there is a pattern, a trigger letter for
> > example or after a certain number of key presses. The only pattern I have
> > noticed is that it happens often but not always when I type the letter R.
> >
> > Please help me. When I'm in full flight I sometimes find a whole mass of
> > text is somewhere else completely and have to cut & paste. It's driving me
> > crazy!
>
> You didn't just upgrade from OE6 to Windows Mail, you upgraded from XP
> to Vista. After the upgrade, did you install Vista drivers for your
> hardware? If you didn't, then that's your next step because it sounds
> like your touchpad or keyboard drivers are incorrect.
>
> Since you didn't tell us anything about your computer, that's as
> specific as I can get. Here is general information about drivers:
>
> Get drivers from:
>
> 1. The device mftr.'s website; OR
> 2. The motherboard mftr.'s website if hardware is onboard; OR
> 3. The OEM's website for your specific machine if you have an OEM
> computer (HP, Dell, Sony, etc.).
>
> Read the installation instructions on the website where you get the drivers.
>
> To find out what hardware is in your computer:
>
> 1. Read any documentation you got when you bought the computer.
> 2. If the computer is OEM, go to the OEM's website for your specific
> model machine and look at the specs (you'll be there to get the drivers
> anyway)
> 3. Download, install and run a free system inventory program like Belarc
> Advisor. The older Aida32 is good for this, too.
>
> http://www.belarc.com/free_download.html - Belarc Advisor
> http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

Minerva wrote:
> Thanks Malke
> In fact I told an untruth. I had OE on my old laptop using Windows 98! My
> brand new Siemens Amilo notebook has Windows Mail in Vista.
> Is this a problem with my pc or the system? I have no idea and am almost
> computer illiterate.
> Sorry to be a pain.

You are not a pain at all. Try turning down the touchpad sensitivity in
Control Panel. It will be under the mouse/touchpad applet. You may also
have the ability to disable the touchpad when typing. It sounds like you
may be hitting the touchpad with the heel of your hand while typing.
Look at the buttons around the touchpad - some laptops have an actual
button to disable the touchpad while others have the option in the
Control Panel applet. Refer to your laptop manual for details.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User