First, make sure your Internet connection is actually coming from
Cox, not some other provider.
Next, try uninstalling your antivirus program, especially so if it is
McAfee or Norton, since these programs are suspected to cause
many problems with Windows Mail: http://www.oehelp.com/OETips.aspx#3
Incidentally, the error message you posted was for a failed send.
Try "Receive All" to see if you get a different error message.
"mick0311" <email@example.com> wrote in message news:5056926F-46DA-4988-B2F7-1C7AFE553E7B@microsoft.com...
> Like some other posts I see, I checked with Cox and have the correct pop and
> smtp addresses set up in my account, but I still can't send or receive mail.
> This what is displayed when i try to send mail: 'Connecting to
> pop.east.cox.net' , then 'Connecting' , then 'Finding Host'. After a couple
> of mins i get the following message: The connection to the server has
> failed. subject: 'test new mail on laptop'. Account:'pop.east.cox.net',
> Server: 'smtp.east.cox.net', Protocol: smtp, Port 25, Secure (SSL): No,
> Socket Error: 10060, Error Number 0x800CCC0E'
> I've tried everything suggested in any tutorials I can find re Vista and
> Windows Mail.
> When I tried to connect to the 'live chat' feature after downloading the
> required program, i received a vague message that I could not connect to the
> chat feature.