Windows Vista Forums

Re: Word 2007 Send as Email greyed out

  1. #11


    Doug Robbins - Word MVP Guest

    Re: Word 2007 Send as Email greyed out

    Not where I am seeing it - microsoft.public.word.mail

    --
    Hope this helps.

    Please reply to the newsgroup unless you wish to avail yourself of my
    services on a paid consulting basis.

    Doug Robbins - Word MVP

    "Julian" <Julianlzb87@gmail.com> wrote in message
    news:4EDE15BE-95CB-490D-A7AF-B42D34B3AD4D@microsoft.com...
    >
    >
    > "Doug Robbins - Word MVP" <dkr@REMOVECAPSmvps.org> wrote in message
    > news:#81dlLA1HHA.2484@TK2MSFTNGP06.phx.gbl...
    >>I don't see where Vista was mentioned anywhere in the posts to which I was
    >>responding.

    >
    > The OP is running Vista and this is a Vista Forum.
    >
    >> --
    >> Hope this helps.
    >>
    >> Please reply to the newsgroup unless you wish to avail yourself of my
    >> services on a paid consulting basis.
    >>
    >> Doug Robbins - Word MVP
    >>
    >> "Julian" <Julianlzb87@gmail.com> wrote in message
    >> news:471FA87B-929D-42E2-93CD-478E63556F97@microsoft.com...
    >>>
    >>>
    >>> "Doug Robbins - Word MVP" <dkr@REMOVECAPSmvps.org> wrote in message
    >>> news:e6tRb7$0HHA.728@TK2MSFTNGP05.phx.gbl...
    >>>> If you set Outlook Express as the default mail program, you should then
    >>>> be able to use it for the purpose.
    >>>
    >>> Outlook Express on Vista?
    >>>
    >>>
    >>>>
    >>>> --
    >>>> Hope this helps.
    >>>>
    >>>> Please reply to the newsgroup unless you wish to avail yourself of my
    >>>> services on a paid consulting basis.
    >>>>
    >>>> Doug Robbins - Word MVP
    >>>>
    >>>> "Art" <Art@discussions.microsoft.com> wrote in message
    >>>> news:F205EBB4-1E6A-4AC9-9304-01B8407640BD@microsoft.com...
    >>>>> Compatability may well be a problem, I know I can not use word as my
    >>>>> email
    >>>>> editor but from reading other posts here I get the feeling that MS has
    >>>>> disabled the "Send to Email recipient" function in the 2007 Home and
    >>>>> Student
    >>>>> program. The rational seems to be that that function is a "commercial"
    >>>>> function. I disagree with that logic because a lot of people just wont
    >>>>> open
    >>>>> ANY email attachments so the need to send a document as an email is
    >>>>> fully
    >>>>> justified, IMHO, for use in the Home & Student version. I hope that
    >>>>> someone
    >>>>> can get through to MS and that they will activate the function in the
    >>>>> H & S
    >>>>> version. (Well I can dream can't I? <grin>)
    >>>>>
    >>>>> "Doug Robbins - Word MVP" wrote:
    >>>>>
    >>>>>> I think that the issue may be one of Compatability between Word 2007
    >>>>>> and
    >>>>>> Outlook 2003.
    >>>>>>
    >>>>>> --
    >>>>>> Hope this helps.
    >>>>>>
    >>>>>> Please reply to the newsgroup unless you wish to avail yourself of my
    >>>>>> services on a paid consulting basis.
    >>>>>>
    >>>>>> Doug Robbins - Word MVP
    >>>>>>
    >>>>>> "Art" <Art@discussions.microsoft.com> wrote in message
    >>>>>> news:409A3502-3DBA-47A2-8D3C-758BFB335E92@microsoft.com...
    >>>>>> >I am having the same problem. Outlook 2003 is my default mail
    >>>>>> >program
    >>>>>> > (check), I looked in the Registry and all values are present
    >>>>>> > (check), I
    >>>>>> > added
    >>>>>> > the PDF and XPS attachments. I added "Send to mail recipient" to
    >>>>>> > the Quick
    >>>>>> > Task bar where it remains "gray."
    >>>>>> >
    >>>>>> > I got all that info from the Help section on Word 2007. Their last
    >>>>>> > alternative is to send the document as an attachment which seems to
    >>>>>> > me to
    >>>>>> > defeat the purpose and is not a viable workaround for my project
    >>>>>> > (an email
    >>>>>> > Newsletter).
    >>>>>> >
    >>>>>> > Any other thoughts on this?
    >>>>>> >
    >>>>>> > Thanks
    >>>>>> >
    >>>>>> > "Doug Robbins - Word MVP" wrote:
    >>>>>> >
    >>>>>> >> Here is some information posted by Peter Jamieson. It may not be
    >>>>>> >> applicable
    >>>>>> >> to your operating system and mail program, for which it might be
    >>>>>> >> better
    >>>>>> >> to
    >>>>>> >> ask your question in the microsoft.public.windows.vista.mail
    >>>>>> >> newsgroup,
    >>>>>> >> to
    >>>>>> >> which I have cross-posted this response.
    >>>>>> >>
    >>>>>> >> First, make sure that the e-mail program you want to use is set up
    >>>>>> >> to be
    >>>>>> >> the
    >>>>>> >> default e-mail program (e.g. via Internet Explorer|Tools|Internet
    >>>>>> >> Options|Programs, and send at least one message using it.
    >>>>>> >>
    >>>>>> >> Then Word needs some stuff in WIN.INI and/or in the Windows
    >>>>>> >> registry
    >>>>>> >> before it will show you the E-mail option. I believe that for Word
    >>>>>> >> 2003
    >>>>>> >> it
    >>>>>> >> needs to be in the Windows registry, but that may depend also on
    >>>>>> >> the
    >>>>>> >> version
    >>>>>> >> of Windows so it is probably better to put the information in both
    >>>>>> >> places.
    >>>>>> >>
    >>>>>> >> For WIN.INI,
    >>>>>> >> a. find the WIN.INI file in your Windows folder (typically
    >>>>>> >> c:\WINDOWS),
    >>>>>> >> make a backup copy of it, and open it in Notepad.
    >>>>>> >> b. ensure that the following text is in there, and add it if not
    >>>>>> >>
    >>>>>> >> [Mail]
    >>>>>> >> MAPI=1
    >>>>>> >> CMCDLLNAME32=mapi32.dll
    >>>>>> >> CMCDLLNAME=mapi.dll
    >>>>>> >> CMC=1
    >>>>>> >> MAPIX=1
    >>>>>> >> MAPIXVER=1.0.0.1
    >>>>>> >> OLEMessaging=1
    >>>>>> >>
    >>>>>> >> You will need to close all copies of Word before this change has a
    >>>>>> >> chance
    >>>>>> >> of
    >>>>>> >> taking effect. It is probably safest to restart Windows to be
    >>>>>> >> completely
    >>>>>> >> sure.
    >>>>>> >>
    >>>>>> >> If that isn't enough, you will need to edit the registry. Proceed
    >>>>>> >> with
    >>>>>> >> caution!
    >>>>>> >>
    >>>>>> >> c. In your Windows folder, locate and run regedit.exe. If you're
    >>>>>> >> on an
    >>>>>> >> older version of Windows you might need to use regedt32.exe.
    >>>>>> >>
    >>>>>> >> Look for a key called
    >>>>>> >>
    >>>>>> >> HKEY_LOCAL_MACHINE\SOFTWARE\Mi*crosoft\Windows Messaging Subsystem
    >>>>>> >>
    >>>>>> >> I would be surprised if it was not there in recent versions of
    >>>>>> >> Windows,
    >>>>>> >> but
    >>>>>> >> if it is not, add it.
    >>>>>> >>
    >>>>>> >> If it is there, I would expect to see
    >>>>>> >> d. a subkey claled MSMapiApps
    >>>>>> >> e. a number of "values" with the same names as are in the above
    >>>>>> >> list -
    >>>>>> >> MAPI, MAPIX etc.
    >>>>>> >> f. an additional value called InstallCmd
    >>>>>> >>
    >>>>>> >> If you cannot see the (e) values, you need to add them. For each
    >>>>>> >> of the
    >>>>>> >> values in the above list
    >>>>>> >> g. right click "Windows Messaging Subsystem" and select
    >>>>>> >> New|String
    >>>>>> >> Value.
    >>>>>> >> Note that although some of these items have numeric values, they
    >>>>>> >> should
    >>>>>> >> all
    >>>>>> >> be entered as String Values.
    >>>>>> >> h. enter the name, as above
    >>>>>> >> i. double click on the name. A dialog box appears. Enter the
    >>>>>> >> value (e.g.
    >>>>>> >> for the name CMCDLLNAME, enter mapi.dll) and click OK
    >>>>>> >> j. You may also need to create the InstallCmd value, although I
    >>>>>> >> rather
    >>>>>> >> doubt it. I am less sure about this and about what should go in
    >>>>>> >> there. On
    >>>>>> >> my
    >>>>>> >> system, the value is:
    >>>>>> >> rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf
    >>>>>> >>
    >>>>>> >> When you have done them all, press F5. Then close all copies of
    >>>>>> >> Word and
    >>>>>> >> restart it - or restart Windows, then restart Word and see if the
    >>>>>> >> e-mail
    >>>>>> >> option has appeared.
    >>>>>> >>
    >>>>>> >>
    >>>>>> >> --
    >>>>>> >> Hope this helps.
    >>>>>> >>
    >>>>>> >> Please reply to the newsgroup unless you wish to avail yourself of
    >>>>>> >> my
    >>>>>> >> services on a paid consulting basis.
    >>>>>> >>
    >>>>>> >> Doug Robbins - Word MVP
    >>>>>> >>
    >>>>>> >> "Ben Coyle" <frenz_of_rom@hotmail.com> wrote in message
    >>>>>> >> news:013B92BE-6DAA-46F0-8030-DC1DE1027EDB@microsoft.com...
    >>>>>> >> > Hi
    >>>>>> >> > I have just bought MS Office 2007 Home and Student edition. When
    >>>>>> >> > I try
    >>>>>> >> > to
    >>>>>> >> > send a document as an email attachment in Word (or any other
    >>>>>> >> > Office
    >>>>>> >> > program for that matter) all the email options are greyed out,
    >>>>>> >> > with no
    >>>>>> >> > explanation as to why I can't send. Sending from Wordpad works
    >>>>>> >> > fine.
    >>>>>> >> > My default mail client is Windows Mail. I am running Vista Home
    >>>>>> >> > Premium
    >>>>>> >> > OS. Is this problem occuring because I am not using Outlook? Or
    >>>>>> >> > is
    >>>>>> >> > there
    >>>>>> >> > some other issue?
    >>>>>> >> > THanks
    >>>>>> >>
    >>>>>> >>
    >>>>>> >>
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>
    >>>>

    >>
    >>




      My System SpecsSystem Spec

  2. #12


    Julian Guest

    Re: Word 2007 Send as Email greyed out



    "Doug Robbins - Word MVP" <dkr@REMOVECAPSmvps.org> wrote in message
    news:uA1m#lB1HHA.5884@TK2MSFTNGP02.phx.gbl...
    > Not where I am seeing it - microsoft.public.word.mail


    OK... it must have been crossposted at some point after the OP sent it.

    I quote from the bottom of this post...

    "My default mail client is Windows Mail. I am running Vista Home Premium OS.
    Is this problem occuring because I am not using Outlook?"

    >
    > --
    > Hope this helps.
    >
    > Please reply to the newsgroup unless you wish to avail yourself of my
    > services on a paid consulting basis.
    >
    > Doug Robbins - Word MVP
    >
    > "Julian" <Julianlzb87@gmail.com> wrote in message
    > news:4EDE15BE-95CB-490D-A7AF-B42D34B3AD4D@microsoft.com...
    >>
    >>
    >> "Doug Robbins - Word MVP" <dkr@REMOVECAPSmvps.org> wrote in message
    >> news:#81dlLA1HHA.2484@TK2MSFTNGP06.phx.gbl...
    >>>I don't see where Vista was mentioned anywhere in the posts to which I
    >>>was responding.

    >>
    >> The OP is running Vista and this is a Vista Forum.
    >>
    >>> --
    >>> Hope this helps.
    >>>
    >>> Please reply to the newsgroup unless you wish to avail yourself of my
    >>> services on a paid consulting basis.
    >>>
    >>> Doug Robbins - Word MVP
    >>>
    >>> "Julian" <Julianlzb87@gmail.com> wrote in message
    >>> news:471FA87B-929D-42E2-93CD-478E63556F97@microsoft.com...
    >>>>
    >>>>
    >>>> "Doug Robbins - Word MVP" <dkr@REMOVECAPSmvps.org> wrote in message
    >>>> news:e6tRb7$0HHA.728@TK2MSFTNGP05.phx.gbl...
    >>>>> If you set Outlook Express as the default mail program, you should
    >>>>> then be able to use it for the purpose.
    >>>>
    >>>> Outlook Express on Vista?
    >>>>
    >>>>
    >>>>>
    >>>>> --
    >>>>> Hope this helps.
    >>>>>
    >>>>> Please reply to the newsgroup unless you wish to avail yourself of my
    >>>>> services on a paid consulting basis.
    >>>>>
    >>>>> Doug Robbins - Word MVP
    >>>>>
    >>>>> "Art" <Art@discussions.microsoft.com> wrote in message
    >>>>> news:F205EBB4-1E6A-4AC9-9304-01B8407640BD@microsoft.com...
    >>>>>> Compatability may well be a problem, I know I can not use word as my
    >>>>>> email
    >>>>>> editor but from reading other posts here I get the feeling that MS
    >>>>>> has
    >>>>>> disabled the "Send to Email recipient" function in the 2007 Home and
    >>>>>> Student
    >>>>>> program. The rational seems to be that that function is a
    >>>>>> "commercial"
    >>>>>> function. I disagree with that logic because a lot of people just
    >>>>>> wont open
    >>>>>> ANY email attachments so the need to send a document as an email is
    >>>>>> fully
    >>>>>> justified, IMHO, for use in the Home & Student version. I hope that
    >>>>>> someone
    >>>>>> can get through to MS and that they will activate the function in the
    >>>>>> H & S
    >>>>>> version. (Well I can dream can't I? <grin>)
    >>>>>>
    >>>>>> "Doug Robbins - Word MVP" wrote:
    >>>>>>
    >>>>>>> I think that the issue may be one of Compatability between Word 2007
    >>>>>>> and
    >>>>>>> Outlook 2003.
    >>>>>>>
    >>>>>>> --
    >>>>>>> Hope this helps.
    >>>>>>>
    >>>>>>> Please reply to the newsgroup unless you wish to avail yourself of
    >>>>>>> my
    >>>>>>> services on a paid consulting basis.
    >>>>>>>
    >>>>>>> Doug Robbins - Word MVP
    >>>>>>>
    >>>>>>> "Art" <Art@discussions.microsoft.com> wrote in message
    >>>>>>> news:409A3502-3DBA-47A2-8D3C-758BFB335E92@microsoft.com...
    >>>>>>> >I am having the same problem. Outlook 2003 is my default mail
    >>>>>>> >program
    >>>>>>> > (check), I looked in the Registry and all values are present
    >>>>>>> > (check), I
    >>>>>>> > added
    >>>>>>> > the PDF and XPS attachments. I added "Send to mail recipient" to
    >>>>>>> > the Quick
    >>>>>>> > Task bar where it remains "gray."
    >>>>>>> >
    >>>>>>> > I got all that info from the Help section on Word 2007. Their last
    >>>>>>> > alternative is to send the document as an attachment which seems
    >>>>>>> > to me to
    >>>>>>> > defeat the purpose and is not a viable workaround for my project
    >>>>>>> > (an email
    >>>>>>> > Newsletter).
    >>>>>>> >
    >>>>>>> > Any other thoughts on this?
    >>>>>>> >
    >>>>>>> > Thanks
    >>>>>>> >
    >>>>>>> > "Doug Robbins - Word MVP" wrote:
    >>>>>>> >
    >>>>>>> >> Here is some information posted by Peter Jamieson. It may not be
    >>>>>>> >> applicable
    >>>>>>> >> to your operating system and mail program, for which it might be
    >>>>>>> >> better
    >>>>>>> >> to
    >>>>>>> >> ask your question in the microsoft.public.windows.vista.mail
    >>>>>>> >> newsgroup,
    >>>>>>> >> to
    >>>>>>> >> which I have cross-posted this response.
    >>>>>>> >>
    >>>>>>> >> First, make sure that the e-mail program you want to use is set
    >>>>>>> >> up to be
    >>>>>>> >> the
    >>>>>>> >> default e-mail program (e.g. via Internet Explorer|Tools|Internet
    >>>>>>> >> Options|Programs, and send at least one message using it.
    >>>>>>> >>
    >>>>>>> >> Then Word needs some stuff in WIN.INI and/or in the Windows
    >>>>>>> >> registry
    >>>>>>> >> before it will show you the E-mail option. I believe that for
    >>>>>>> >> Word 2003
    >>>>>>> >> it
    >>>>>>> >> needs to be in the Windows registry, but that may depend also on
    >>>>>>> >> the
    >>>>>>> >> version
    >>>>>>> >> of Windows so it is probably better to put the information in
    >>>>>>> >> both
    >>>>>>> >> places.
    >>>>>>> >>
    >>>>>>> >> For WIN.INI,
    >>>>>>> >> a. find the WIN.INI file in your Windows folder (typically
    >>>>>>> >> c:\WINDOWS),
    >>>>>>> >> make a backup copy of it, and open it in Notepad.
    >>>>>>> >> b. ensure that the following text is in there, and add it if not
    >>>>>>> >>
    >>>>>>> >> [Mail]
    >>>>>>> >> MAPI=1
    >>>>>>> >> CMCDLLNAME32=mapi32.dll
    >>>>>>> >> CMCDLLNAME=mapi.dll
    >>>>>>> >> CMC=1
    >>>>>>> >> MAPIX=1
    >>>>>>> >> MAPIXVER=1.0.0.1
    >>>>>>> >> OLEMessaging=1
    >>>>>>> >>
    >>>>>>> >> You will need to close all copies of Word before this change has
    >>>>>>> >> a chance
    >>>>>>> >> of
    >>>>>>> >> taking effect. It is probably safest to restart Windows to be
    >>>>>>> >> completely
    >>>>>>> >> sure.
    >>>>>>> >>
    >>>>>>> >> If that isn't enough, you will need to edit the registry. Proceed
    >>>>>>> >> with
    >>>>>>> >> caution!
    >>>>>>> >>
    >>>>>>> >> c. In your Windows folder, locate and run regedit.exe. If you're
    >>>>>>> >> on an
    >>>>>>> >> older version of Windows you might need to use regedt32.exe.
    >>>>>>> >>
    >>>>>>> >> Look for a key called
    >>>>>>> >>
    >>>>>>> >> HKEY_LOCAL_MACHINE\SOFTWARE\Mi*crosoft\Windows Messaging
    >>>>>>> >> Subsystem
    >>>>>>> >>
    >>>>>>> >> I would be surprised if it was not there in recent versions of
    >>>>>>> >> Windows,
    >>>>>>> >> but
    >>>>>>> >> if it is not, add it.
    >>>>>>> >>
    >>>>>>> >> If it is there, I would expect to see
    >>>>>>> >> d. a subkey claled MSMapiApps
    >>>>>>> >> e. a number of "values" with the same names as are in the above
    >>>>>>> >> list -
    >>>>>>> >> MAPI, MAPIX etc.
    >>>>>>> >> f. an additional value called InstallCmd
    >>>>>>> >>
    >>>>>>> >> If you cannot see the (e) values, you need to add them. For each
    >>>>>>> >> of the
    >>>>>>> >> values in the above list
    >>>>>>> >> g. right click "Windows Messaging Subsystem" and select
    >>>>>>> >> New|String
    >>>>>>> >> Value.
    >>>>>>> >> Note that although some of these items have numeric values, they
    >>>>>>> >> should
    >>>>>>> >> all
    >>>>>>> >> be entered as String Values.
    >>>>>>> >> h. enter the name, as above
    >>>>>>> >> i. double click on the name. A dialog box appears. Enter the
    >>>>>>> >> value (e.g.
    >>>>>>> >> for the name CMCDLLNAME, enter mapi.dll) and click OK
    >>>>>>> >> j. You may also need to create the InstallCmd value, although I
    >>>>>>> >> rather
    >>>>>>> >> doubt it. I am less sure about this and about what should go in
    >>>>>>> >> there. On
    >>>>>>> >> my
    >>>>>>> >> system, the value is:
    >>>>>>> >> rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf
    >>>>>>> >>
    >>>>>>> >> When you have done them all, press F5. Then close all copies of
    >>>>>>> >> Word and
    >>>>>>> >> restart it - or restart Windows, then restart Word and see if the
    >>>>>>> >> e-mail
    >>>>>>> >> option has appeared.
    >>>>>>> >>
    >>>>>>> >>
    >>>>>>> >> --
    >>>>>>> >> Hope this helps.
    >>>>>>> >>
    >>>>>>> >> Please reply to the newsgroup unless you wish to avail yourself
    >>>>>>> >> of my
    >>>>>>> >> services on a paid consulting basis.
    >>>>>>> >>
    >>>>>>> >> Doug Robbins - Word MVP
    >>>>>>> >>
    >>>>>>> >> "Ben Coyle" <frenz_of_rom@hotmail.com> wrote in message
    >>>>>>> >> news:013B92BE-6DAA-46F0-8030-DC1DE1027EDB@microsoft.com...
    >>>>>>> >> > Hi
    >>>>>>> >> > I have just bought MS Office 2007 Home and Student edition.
    >>>>>>> >> > When I try
    >>>>>>> >> > to
    >>>>>>> >> > send a document as an email attachment in Word (or any other
    >>>>>>> >> > Office
    >>>>>>> >> > program for that matter) all the email options are greyed out,
    >>>>>>> >> > with no
    >>>>>>> >> > explanation as to why I can't send. Sending from Wordpad works
    >>>>>>> >> > fine.
    >>>>>>> >> > My default mail client is Windows Mail. I am running Vista Home
    >>>>>>> >> > Premium
    >>>>>>> >> > OS. Is this problem occuring because I am not using Outlook? Or
    >>>>>>> >> > is
    >>>>>>> >> > there
    >>>>>>> >> > some other issue?
    >>>>>>> >> > THanks
    >>>>>>> >>
    >>>>>>> >>
    >>>>>>> >>
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>
    >>>>>
    >>>
    >>>

    >
    >


      My System SpecsSystem Spec

  3. #13


    Herb Tyson [MVP] Guest

    Re: Word 2007 Send as Email greyed out

    ....and make sure that Windows Mail is set as the default mail program
    (assuming the user doesn't have some other MAPI mail client installed).

    --
    Herb Tyson MS MVP
    Author of the Word 2007 Bible
    Blog: http://word2007bible.herbtyson.com
    Web: http://www.herbtyson.com


    "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
    news:OMh1ppA1HHA.728@TK2MSFTNGP05.phx.gbl...
    > Try this:
    > Run your 2007 Home and Student edition CD and choose the option
    > to add specific components. Although there is no option to install
    > Outlook,
    > you should have an option to install MAPI handlers. The MAPI handler
    > needs to be present before Word can "send to Email recipient".
    >
    > Gary VanderMolen
    >
    > "Art" <Art@discussions.microsoft.com> wrote in message
    > news:F205EBB4-1E6A-4AC9-9304-01B8407640BD@microsoft.com...
    >> Compatability may well be a problem, I know I can not use word as my
    >> email
    >> editor but from reading other posts here I get the feeling that MS has
    >> disabled the "Send to Email recipient" function in the 2007 Home and
    >> Student
    >> program. The rational seems to be that that function is a "commercial"
    >> function. I disagree with that logic because a lot of people just wont
    >> open
    >> ANY email attachments so the need to send a document as an email is fully
    >> justified, IMHO, for use in the Home & Student version. I hope that
    >> someone
    >> can get through to MS and that they will activate the function in the H &
    >> S
    >> version. (Well I can dream can't I? <grin>)
    >>
    >> "Doug Robbins - Word MVP" wrote:
    >>
    >>> I think that the issue may be one of Compatability between Word 2007 and
    >>> Outlook 2003.
    >>>
    >>> --
    >>> Hope this helps.
    >>>
    >>> Please reply to the newsgroup unless you wish to avail yourself of my
    >>> services on a paid consulting basis.
    >>>
    >>> Doug Robbins - Word MVP
    >>>
    >>> "Art" <Art@discussions.microsoft.com> wrote in message
    >>> news:409A3502-3DBA-47A2-8D3C-758BFB335E92@microsoft.com...
    >>> >I am having the same problem. Outlook 2003 is my default mail program
    >>> > (check), I looked in the Registry and all values are present (check),
    >>> > I
    >>> > added
    >>> > the PDF and XPS attachments. I added "Send to mail recipient" to the
    >>> > Quick
    >>> > Task bar where it remains "gray."
    >>> >
    >>> > I got all that info from the Help section on Word 2007. Their last
    >>> > alternative is to send the document as an attachment which seems to me
    >>> > to
    >>> > defeat the purpose and is not a viable workaround for my project (an
    >>> > email
    >>> > Newsletter).
    >>> >
    >>> > Any other thoughts on this?
    >>> >
    >>> > Thanks
    >>> >
    >>> > "Doug Robbins - Word MVP" wrote:
    >>> >
    >>> >> Here is some information posted by Peter Jamieson. It may not be
    >>> >> applicable
    >>> >> to your operating system and mail program, for which it might be
    >>> >> better
    >>> >> to
    >>> >> ask your question in the microsoft.public.windows.vista.mail
    >>> >> newsgroup,
    >>> >> to
    >>> >> which I have cross-posted this response.
    >>> >>
    >>> >> First, make sure that the e-mail program you want to use is set up to
    >>> >> be
    >>> >> the
    >>> >> default e-mail program (e.g. via Internet Explorer|Tools|Internet
    >>> >> Options|Programs, and send at least one message using it.
    >>> >>
    >>> >> Then Word needs some stuff in WIN.INI and/or in the Windows registry
    >>> >> before it will show you the E-mail option. I believe that for Word
    >>> >> 2003
    >>> >> it
    >>> >> needs to be in the Windows registry, but that may depend also on the
    >>> >> version
    >>> >> of Windows so it is probably better to put the information in both
    >>> >> places.
    >>> >>
    >>> >> For WIN.INI,
    >>> >> a. find the WIN.INI file in your Windows folder (typically
    >>> >> c:\WINDOWS),
    >>> >> make a backup copy of it, and open it in Notepad.
    >>> >> b. ensure that the following text is in there, and add it if not
    >>> >>
    >>> >> [Mail]
    >>> >> MAPI=1
    >>> >> CMCDLLNAME32=mapi32.dll
    >>> >> CMCDLLNAME=mapi.dll
    >>> >> CMC=1
    >>> >> MAPIX=1
    >>> >> MAPIXVER=1.0.0.1
    >>> >> OLEMessaging=1
    >>> >>
    >>> >> You will need to close all copies of Word before this change has a
    >>> >> chance
    >>> >> of
    >>> >> taking effect. It is probably safest to restart Windows to be
    >>> >> completely
    >>> >> sure.
    >>> >>
    >>> >> If that isn't enough, you will need to edit the registry. Proceed
    >>> >> with
    >>> >> caution!
    >>> >>
    >>> >> c. In your Windows folder, locate and run regedit.exe. If you're on
    >>> >> an
    >>> >> older version of Windows you might need to use regedt32.exe.
    >>> >>
    >>> >> Look for a key called
    >>> >>
    >>> >> HKEY_LOCAL_MACHINE\SOFTWARE\Mi*crosoft\Windows Messaging Subsystem
    >>> >>
    >>> >> I would be surprised if it was not there in recent versions of
    >>> >> Windows,
    >>> >> but
    >>> >> if it is not, add it.
    >>> >>
    >>> >> If it is there, I would expect to see
    >>> >> d. a subkey claled MSMapiApps
    >>> >> e. a number of "values" with the same names as are in the above
    >>> >> list -
    >>> >> MAPI, MAPIX etc.
    >>> >> f. an additional value called InstallCmd
    >>> >>
    >>> >> If you cannot see the (e) values, you need to add them. For each of
    >>> >> the
    >>> >> values in the above list
    >>> >> g. right click "Windows Messaging Subsystem" and select New|String
    >>> >> Value.
    >>> >> Note that although some of these items have numeric values, they
    >>> >> should
    >>> >> all
    >>> >> be entered as String Values.
    >>> >> h. enter the name, as above
    >>> >> i. double click on the name. A dialog box appears. Enter the value
    >>> >> (e.g.
    >>> >> for the name CMCDLLNAME, enter mapi.dll) and click OK
    >>> >> j. You may also need to create the InstallCmd value, although I
    >>> >> rather
    >>> >> doubt it. I am less sure about this and about what should go in
    >>> >> there. On
    >>> >> my
    >>> >> system, the value is:
    >>> >> rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf
    >>> >>
    >>> >> When you have done them all, press F5. Then close all copies of Word
    >>> >> and
    >>> >> restart it - or restart Windows, then restart Word and see if the
    >>> >> e-mail
    >>> >> option has appeared.
    >>> >>
    >>> >>
    >>> >> --
    >>> >> Hope this helps.
    >>> >>
    >>> >> Please reply to the newsgroup unless you wish to avail yourself of my
    >>> >> services on a paid consulting basis.
    >>> >>
    >>> >> Doug Robbins - Word MVP
    >>> >>
    >>> >> "Ben Coyle" <frenz_of_rom@hotmail.com> wrote in message
    >>> >> news:013B92BE-6DAA-46F0-8030-DC1DE1027EDB@microsoft.com...
    >>> >> > Hi
    >>> >> > I have just bought MS Office 2007 Home and Student edition. When I
    >>> >> > try
    >>> >> > to
    >>> >> > send a document as an email attachment in Word (or any other Office
    >>> >> > program for that matter) all the email options are greyed out, with
    >>> >> > no
    >>> >> > explanation as to why I can't send. Sending from Wordpad works
    >>> >> > fine.
    >>> >> > My default mail client is Windows Mail. I am running Vista Home
    >>> >> > Premium
    >>> >> > OS. Is this problem occuring because I am not using Outlook? Or is
    >>> >> > there
    >>> >> > some other issue?
    >>> >> > THanks
    >>> >>
    >>> >>
    >>> >>
    >>>
    >>>
    >>>

    >



      My System SpecsSystem Spec

  4. #14


    Julian Guest

    Re: Word 2007 Send as Email greyed out



    "Herb Tyson [MVP]" <herb@1x2y3z.xnw> wrote in message
    news:CAE929BE-2D7F-42D3-9B44-240ACD8DE25F@microsoft.com...
    > ...and make sure that Windows Mail is set as the default mail program



    Tools >
    Options >
    General >
    Default Messaging Programs >
    This application is the default Mail handler > Make Default


      My System SpecsSystem Spec

  5. #15


    Peter Jamieson Guest

    Re: Word 2007 Send as Email greyed out

    There are so many diferent possible configurations in this area...

    > Run your 2007 Home and Student edition CD and choose the option
    > to add specific components. Although there is no option to install
    > Outlook,
    > you should have an option to install MAPI handlers. The MAPI handler
    > needs to be present before Word can "send to Email recipient".


    FWIW,
    a. when I run the Home and Student CD and/or when I used the Control
    Panel|"Programs and features" options to do the same thing, I saw no MAPI
    option of any kind. If it's there in your version, can you provide really
    specific pointers?
    b. I would expect the necessary MAPI stuff to be installed with Outlook
    2003, if anything. Here, I installed OL2003 first, then Office Home and
    Student 2007. I can certainly use Word|Office button|Send|E-mail|As an
    attachment (and I didn't really expect to be able to do that, given that
    previous versions of Word/Outlook generally had to be the same to achieve
    that kind of interoperability). However, here, I happen to be working with
    Microsoft Exchange Server and that might also have a bearing on the
    issue(s).

    Peter Jamieson

    "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
    news:OMh1ppA1HHA.728@TK2MSFTNGP05.phx.gbl...
    > Try this:
    > Run your 2007 Home and Student edition CD and choose the option
    > to add specific components. Although there is no option to install
    > Outlook,
    > you should have an option to install MAPI handlers. The MAPI handler
    > needs to be present before Word can "send to Email recipient".
    >
    > Gary VanderMolen
    >
    > "Art" <Art@discussions.microsoft.com> wrote in message
    > news:F205EBB4-1E6A-4AC9-9304-01B8407640BD@microsoft.com...
    >> Compatability may well be a problem, I know I can not use word as my
    >> email
    >> editor but from reading other posts here I get the feeling that MS has
    >> disabled the "Send to Email recipient" function in the 2007 Home and
    >> Student
    >> program. The rational seems to be that that function is a "commercial"
    >> function. I disagree with that logic because a lot of people just wont
    >> open
    >> ANY email attachments so the need to send a document as an email is fully
    >> justified, IMHO, for use in the Home & Student version. I hope that
    >> someone
    >> can get through to MS and that they will activate the function in the H &
    >> S
    >> version. (Well I can dream can't I? <grin>)
    >>
    >> "Doug Robbins - Word MVP" wrote:
    >>
    >>> I think that the issue may be one of Compatability between Word 2007 and
    >>> Outlook 2003.
    >>>
    >>> --
    >>> Hope this helps.
    >>>
    >>> Please reply to the newsgroup unless you wish to avail yourself of my
    >>> services on a paid consulting basis.
    >>>
    >>> Doug Robbins - Word MVP
    >>>
    >>> "Art" <Art@discussions.microsoft.com> wrote in message
    >>> news:409A3502-3DBA-47A2-8D3C-758BFB335E92@microsoft.com...
    >>> >I am having the same problem. Outlook 2003 is my default mail program
    >>> > (check), I looked in the Registry and all values are present (check),
    >>> > I
    >>> > added
    >>> > the PDF and XPS attachments. I added "Send to mail recipient" to the
    >>> > Quick
    >>> > Task bar where it remains "gray."
    >>> >
    >>> > I got all that info from the Help section on Word 2007. Their last
    >>> > alternative is to send the document as an attachment which seems to me
    >>> > to
    >>> > defeat the purpose and is not a viable workaround for my project (an
    >>> > email
    >>> > Newsletter).
    >>> >
    >>> > Any other thoughts on this?
    >>> >
    >>> > Thanks
    >>> >
    >>> > "Doug Robbins - Word MVP" wrote:
    >>> >
    >>> >> Here is some information posted by Peter Jamieson. It may not be
    >>> >> applicable
    >>> >> to your operating system and mail program, for which it might be
    >>> >> better
    >>> >> to
    >>> >> ask your question in the microsoft.public.windows.vista.mail
    >>> >> newsgroup,
    >>> >> to
    >>> >> which I have cross-posted this response.
    >>> >>
    >>> >> First, make sure that the e-mail program you want to use is set up to
    >>> >> be
    >>> >> the
    >>> >> default e-mail program (e.g. via Internet Explorer|Tools|Internet
    >>> >> Options|Programs, and send at least one message using it.
    >>> >>
    >>> >> Then Word needs some stuff in WIN.INI and/or in the Windows registry
    >>> >> before it will show you the E-mail option. I believe that for Word
    >>> >> 2003
    >>> >> it
    >>> >> needs to be in the Windows registry, but that may depend also on the
    >>> >> version
    >>> >> of Windows so it is probably better to put the information in both
    >>> >> places.
    >>> >>
    >>> >> For WIN.INI,
    >>> >> a. find the WIN.INI file in your Windows folder (typically
    >>> >> c:\WINDOWS),
    >>> >> make a backup copy of it, and open it in Notepad.
    >>> >> b. ensure that the following text is in there, and add it if not
    >>> >>
    >>> >> [Mail]
    >>> >> MAPI=1
    >>> >> CMCDLLNAME32=mapi32.dll
    >>> >> CMCDLLNAME=mapi.dll
    >>> >> CMC=1
    >>> >> MAPIX=1
    >>> >> MAPIXVER=1.0.0.1
    >>> >> OLEMessaging=1
    >>> >>
    >>> >> You will need to close all copies of Word before this change has a
    >>> >> chance
    >>> >> of
    >>> >> taking effect. It is probably safest to restart Windows to be
    >>> >> completely
    >>> >> sure.
    >>> >>
    >>> >> If that isn't enough, you will need to edit the registry. Proceed
    >>> >> with
    >>> >> caution!
    >>> >>
    >>> >> c. In your Windows folder, locate and run regedit.exe. If you're on
    >>> >> an
    >>> >> older version of Windows you might need to use regedt32.exe.
    >>> >>
    >>> >> Look for a key called
    >>> >>
    >>> >> HKEY_LOCAL_MACHINE\SOFTWARE\Mi*crosoft\Windows Messaging Subsystem
    >>> >>
    >>> >> I would be surprised if it was not there in recent versions of
    >>> >> Windows,
    >>> >> but
    >>> >> if it is not, add it.
    >>> >>
    >>> >> If it is there, I would expect to see
    >>> >> d. a subkey claled MSMapiApps
    >>> >> e. a number of "values" with the same names as are in the above
    >>> >> list -
    >>> >> MAPI, MAPIX etc.
    >>> >> f. an additional value called InstallCmd
    >>> >>
    >>> >> If you cannot see the (e) values, you need to add them. For each of
    >>> >> the
    >>> >> values in the above list
    >>> >> g. right click "Windows Messaging Subsystem" and select New|String
    >>> >> Value.
    >>> >> Note that although some of these items have numeric values, they
    >>> >> should
    >>> >> all
    >>> >> be entered as String Values.
    >>> >> h. enter the name, as above
    >>> >> i. double click on the name. A dialog box appears. Enter the value
    >>> >> (e.g.
    >>> >> for the name CMCDLLNAME, enter mapi.dll) and click OK
    >>> >> j. You may also need to create the InstallCmd value, although I
    >>> >> rather
    >>> >> doubt it. I am less sure about this and about what should go in
    >>> >> there. On
    >>> >> my
    >>> >> system, the value is:
    >>> >> rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf
    >>> >>
    >>> >> When you have done them all, press F5. Then close all copies of Word
    >>> >> and
    >>> >> restart it - or restart Windows, then restart Word and see if the
    >>> >> e-mail
    >>> >> option has appeared.
    >>> >>
    >>> >>
    >>> >> --
    >>> >> Hope this helps.
    >>> >>
    >>> >> Please reply to the newsgroup unless you wish to avail yourself of my
    >>> >> services on a paid consulting basis.
    >>> >>
    >>> >> Doug Robbins - Word MVP
    >>> >>
    >>> >> "Ben Coyle" <frenz_of_rom@hotmail.com> wrote in message
    >>> >> news:013B92BE-6DAA-46F0-8030-DC1DE1027EDB@microsoft.com...
    >>> >> > Hi
    >>> >> > I have just bought MS Office 2007 Home and Student edition. When I
    >>> >> > try
    >>> >> > to
    >>> >> > send a document as an email attachment in Word (or any other Office
    >>> >> > program for that matter) all the email options are greyed out, with
    >>> >> > no
    >>> >> > explanation as to why I can't send. Sending from Wordpad works
    >>> >> > fine.
    >>> >> > My default mail client is Windows Mail. I am running Vista Home
    >>> >> > Premium
    >>> >> > OS. Is this problem occuring because I am not using Outlook? Or is
    >>> >> > there
    >>> >> > some other issue?
    >>> >> > THanks
    >>> >>
    >>> >>
    >>> >>
    >>>
    >>>
    >>>

    >



      My System SpecsSystem Spec

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