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Vista - Unexpected error,

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Old 03-23-2007   #1 (permalink)
mickielynn


 
 

Unexpected error,

I too am not able to send email from WM. I cannot delete messages in my
outbox, NOTHING. I am very frustrated. I am hoping someone can give me a
little more step by step guidance on this. I am not as savvy as some of you.


Just a note, OE 2003 will work with Vista. I loaded it and that is what I
am using since I can't get WM to work.

My System SpecsSystem Spec
Old 03-23-2007   #2 (permalink)
Steve Cochran


 
 

Re: Unexpected error,

You can try removing your account, closing and reopening WinMail and then
trying to delete the mail, and then add the account back again if it works.

See also www.oehelp.com/OETips.aspx#3

steve

"mickielynn" <mickielynn@discussions.microsoft.com> wrote in message
news:A60BDE88-F4CD-4C55-9122-C4DB2EBFD0B9@microsoft.com...
>I too am not able to send email from WM. I cannot delete messages in my
> outbox, NOTHING. I am very frustrated. I am hoping someone can give me a
> little more step by step guidance on this. I am not as savvy as some of
> you.
>
>
> Just a note, OE 2003 will work with Vista. I loaded it and that is what I
> am using since I can't get WM to work.


My System SpecsSystem Spec
Old 03-23-2007   #3 (permalink)
mickielynn


 
 

Re: Unexpected error,

Have tried that in WM numerous times. Still will not delete the message.
Thank goodness the OE is working. I would still like to fix it. Thanks for
your suggestions.

"Steve Cochran" wrote:

> You can try removing your account, closing and reopening WinMail and then
> trying to delete the mail, and then add the account back again if it works.
>
> See also www.oehelp.com/OETips.aspx#3
>
> steve
>
> "mickielynn" <mickielynn@discussions.microsoft.com> wrote in message
> news:A60BDE88-F4CD-4C55-9122-C4DB2EBFD0B9@microsoft.com...
> >I too am not able to send email from WM. I cannot delete messages in my
> > outbox, NOTHING. I am very frustrated. I am hoping someone can give me a
> > little more step by step guidance on this. I am not as savvy as some of
> > you.
> >
> >
> > Just a note, OE 2003 will work with Vista. I loaded it and that is what I
> > am using since I can't get WM to work.

>

My System SpecsSystem Spec
Old 03-23-2007   #4 (permalink)
Frank Saunders, MS-MVP OE/WM


 
 

Re: Unexpected error,

"mickielynn" <mickielynn@discussions.microsoft.com> wrote in message
news:BC461A44-A1F7-4152-8B6E-46CC568E0AED@microsoft.com...
> Have tried that in WM numerous times. Still will not delete the message.
> Thank goodness the OE is working. I would still like to fix it. Thanks
> for
> your suggestions.
>
> "Steve Cochran" wrote:
>
>> You can try removing your account, closing and reopening WinMail and then
>> trying to delete the mail, and then add the account back again if it
>> works.
>>
>> See also www.oehelp.com/OETips.aspx#3
>>
>> steve
>>
>> "mickielynn" <mickielynn@discussions.microsoft.com> wrote in message
>> news:A60BDE88-F4CD-4C55-9122-C4DB2EBFD0B9@microsoft.com...
>> >I too am not able to send email from WM. I cannot delete messages in my
>> > outbox, NOTHING. I am very frustrated. I am hoping someone can give
>> > me a
>> > little more step by step guidance on this. I am not as savvy as some
>> > of
>> > you.
>> >
>> >
>> > Just a note, OE 2003 will work with Vista. I loaded it and that is
>> > what I
>> > am using since I can't get WM to work.

>>


1. Mark it as read and try deleting it.

2. Try repairing the database with WMUtil from www.oehelp.com

3. There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


My System SpecsSystem Spec
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