Vista - "Došlo k neznámé chybě" aka "Unexpected error"

Hello, I've got problems with Windows Mail - I can't send any email and I
also can't delete one corrupted email in my outbox. I saw the rest of this
discussion and it seems that there's no solution for this. Does MS work on
this problem now? It's very stupid problem, because I can't work now, what is
very serious. I don't want to use webmail, it's step behind. So should I use
a pirated copy of Outlook?
Of course, I've tried the solutions described above, but nothing works.

Until Microsoft comes out with a fix, use Outlook or
Thunderbird.

Gary VanderMolen

"Ohmy" <Ohmy@discussions.microsoft.com> wrote in message news:0A7E528D-B50E-48ED-B984-443F7441C39B@microsoft.com...
> Hello, I've got problems with Windows Mail - I can't send any email and I
> also can't delete one corrupted email in my outbox. I saw the rest of this
> discussion and it seems that there's no solution for this. Does MS work on
> this problem now? It's very stupid problem, because I can't work now, what is
> very serious. I don't want to use webmail, it's step behind. So should I use
> a pirated copy of Outlook?
> Of course, I've tried the solutions described above, but nothing works.

MS doesn't have a root cause solution or complete fix but if you call them on
the phone & explain the situation, an MS Tech. will walk you thru the
band-aid solution to fix the stuck header in WM outbox and start sending
again. Online chat with them might work too.

T

"Ohmy" wrote:

> Hello, I've got problems with Windows Mail - I can't send any email and I
> also can't delete one corrupted email in my outbox. I saw the rest of this
> discussion and it seems that there's no solution for this. Does MS work on
> this problem now? It's very stupid problem, because I can't work now, what is
> very serious. I don't want to use webmail, it's step behind. So should I use
> a pirated copy of Outlook?
> Of course, I've tried the solutions described above, but nothing works.

I am having the very same problem. Some of the threads here have said OE
will not work in Vista, however, I loaded my Office 2003 and the Outlook is
working just fine there.

It has been a real pain. Let me know if you get it fixed.


"Ohmy" wrote:

> Hello, I've got problems with Windows Mail - I can't send any email and I
> also can't delete one corrupted email in my outbox. I saw the rest of this
> discussion and it seems that there's no solution for this. Does MS work on
> this problem now? It's very stupid problem, because I can't work now, what is
> very serious. I don't want to use webmail, it's step behind. So should I use
> a pirated copy of Outlook?
> Of course, I've tried the solutions described above, but nothing works.

Be careful to distinguish between OE (Outlook Express) and Outlook.
Outlook 2003 and later should work fine in Vista.
Outlook Express (OE) will not install in Vista.

Gary VanderMolen

"mickielynn" <mickielynn@discussions.microsoft.com> wrote in message news:5E8C7339-44C6-4F43-BC62-84DB37680671@microsoft.com...
>I am having the very same problem. Some of the threads here have said OE
> will not work in Vista, however, I loaded my Office 2003 and the Outlook is
> working just fine there.
>
> It has been a real pain. Let me know if you get it fixed.
>
>
> "Ohmy" wrote:
>
>> Hello, I've got problems with Windows Mail - I can't send any email and I
>> also can't delete one corrupted email in my outbox. I saw the rest of this
>> discussion and it seems that there's no solution for this. Does MS work on
>> this problem now? It's very stupid problem, because I can't work now, what is
>> very serious. I don't want to use webmail, it's step behind. So should I use
>> a pirated copy of Outlook?
>> Of course, I've tried the solutions described above, but nothing works.

You can try with removing the account, close and reopen WinMail, and then
remove the message and add it back again.

Otherwise, the only fix is to first turn of any antivirus scanning of email
and then wipe out everthing by moving the files are subdirectories in the
Windows Mail directory to another one. That will then start WinMail fresh.

steve

"Ohmy" <Ohmy@discussions.microsoft.com> wrote in message
news:0A7E528D-B50E-48ED-B984-443F7441C39B@microsoft.com...
> Hello, I've got problems with Windows Mail - I can't send any email and I
> also can't delete one corrupted email in my outbox. I saw the rest of this
> discussion and it seems that there's no solution for this. Does MS work on
> this problem now? It's very stupid problem, because I can't work now, what
> is
> very serious. I don't want to use webmail, it's step behind. So should I
> use
> a pirated copy of Outlook?
> Of course, I've tried the solutions described above, but nothing works.

"Ohmy" <Ohmy@discussions.microsoft.com> wrote in message
news:0A7E528D-B50E-48ED-B984-443F7441C39B@microsoft.com...
> Hello, I've got problems with Windows Mail - I can't send any email and I
> also can't delete one corrupted email in my outbox. I saw the rest of this
> discussion and it seems that there's no solution for this. Does MS work on
> this problem now? It's very stupid problem, because I can't work now, what
> is
> very serious. I don't want to use webmail, it's step behind. So should I
> use
> a pirated copy of Outlook?
> Of course, I've tried the solutions described above, but nothing works.

1. Mark it as read and try deleting it.

2. Try repairing the database with WMUtil from www.oehelp.com

3. There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Frank - As you write, I've experienced loss of single e-mails and other
issues if you just delete 'messagestore' trying to fix. MS recommends
copying the inbox/sentbox & then deleting & regenerating the whole folder
'Windows Mail" of the "Microsoft" folder. I've done that twice now without
other trouble.

"Frank Saunders, MS-MVP OE/WM" wrote:

> "Ohmy" <Ohmy@discussions.microsoft.com> wrote in message
> news:0A7E528D-B50E-48ED-B984-443F7441C39B@microsoft.com...
> > Hello, I've got problems with Windows Mail - I can't send any email and I
> > also can't delete one corrupted email in my outbox. I saw the rest of this
> > discussion and it seems that there's no solution for this. Does MS work on
> > this problem now? It's very stupid problem, because I can't work now, what
> > is
> > very serious. I don't want to use webmail, it's step behind. So should I
> > use
> > a pirated copy of Outlook?
> > Of course, I've tried the solutions described above, but nothing works.
>
> 1. Mark it as read and try deleting it.
>
> 2. Try repairing the database with WMUtil from www.oehelp.com
>
> 3. There are two copies of WindowsMail.MSMessageStore, One in
> %USERPROFILE%\AppData\Microsoft\Windows Mail
> and one in
> %USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
> If you delete both of these the database will be rebuilt. However, while no
> messages should be lost, some may be downloaded again and you may lose some
> record of which have been read. I recommend that you only do this when they
> are causing you trouble, like when they are in the Outbox. Otherwise I now
> just mark them as read and ignore them.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>