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Vista - error when trying to send email

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Old 03-30-2007   #1 (permalink)
DaN


 
 

error when trying to send email

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'danielward@btinternet.com'. Subject 'Re:
Dell Desktop Purchase ', Account: 'mail.btinternet.com', Server:
'mail.btinternet.com', Protocol: SMTP, Server Response: '530 authentication
required - for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
No, Server Error: 530, Error Number: 0x800CCC78

My System SpecsSystem Spec
Old 03-30-2007   #2 (permalink)
Dustin Harper


 
 

Re: error when trying to send email

It means your outgoing server requires authtication, or a user name &
password. You can set that up by going to Toos | Accounts | select your
account, Properties | Servers. At the bottom of that window it will say
Outgoing Mail Server. Put a check where it says "My server requires
authentication".

That should work, unless your ISP uses a different port number for their
SMTP server.

--
Dustin Harper
dharper@vistarip.com
http://www.vistarip.com

--
"DaN" <DaN@discussions.microsoft.com> wrote in message
news:468E7442-1465-4F2F-96FA-A55A1809812F@microsoft.com...
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'danielward@btinternet.com'. Subject 'Re:
> Dell Desktop Purchase ', Account: 'mail.btinternet.com', Server:
> 'mail.btinternet.com', Protocol: SMTP, Server Response: '530
> authentication
> required - for help go to
> http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
> Secure(SSL):
> No, Server Error: 530, Error Number: 0x800CCC78


My System SpecsSystem Spec
Old 03-30-2007   #3 (permalink)
Gary VanderMolen


 
 

Re: error when trying to send email

Do you have "My server requires authentication" checked?
Your ISP has an illustration of the correct settings:
http://www.btopenworld.com/faqs/manual_email_setup

Gary VanderMolen

"DaN" <DaN@discussions.microsoft.com> wrote in message news:468E7442-1465-4F2F-96FA-A55A1809812F@microsoft.com...
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'danielward@btinternet.com'. Subject 'Re:
> Dell Desktop Purchase ', Account: 'mail.btinternet.com', Server:
> 'mail.btinternet.com', Protocol: SMTP, Server Response: '530 authentication
> required - for help go to
> http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
> No, Server Error: 530, Error Number: 0x800CCC78

My System SpecsSystem Spec
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