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Vista - Cannot Send Outgoing Mail in Vista Windows Mail Personal Edition

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Old 03-31-2007   #11 (permalink)
Gary VanderMolen


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Edition

There's an obvious conflict between those two Comcast help pages.
Not having Comcast myself, I have no way to test which one is correct.
I suggest Comcast users try both sets of settings, and report back
as to which one works.

Gary VanderMolen

"DGuess" <majik@mindspring.oops> wrote in message news:OXVig4$cHHA.4172@TK2MSFTNGP05.phx.gbl...
> http://online.comcast.net/faqs/faq-d...sp?intFaqID=47
> Don't see it tell it on this site.
>
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:epR36e$cHHA.284@TK2MSFTNGP05.phx.gbl...
>> According to your ISP:
>> http://www.comcast.net/help/faq/inde...=Emailtop17686
>> the outgoing mail server should be on port 587, not on port 25
>> as you have it.
>>
>> Gary VanderMolen
>>
>> "Jciplev" <Jciplev@discussions.microsoft.com> wrote in message
>> news:ADD442E1-CA97-4781-AE9C-7BA97A8785DC@microsoft.com...
>>> When I go to send an outgoing mail message, it gets to the Outbox and
>>> Windows Mail blows up there. I get the following error message: "Your
>>> server has unexpectedly terminated the connection. Possible causes for
>>> this include server problems, network problems, or a long period of
>>> inactivity. Subject 'Testing', Account: 'mail.comcast.net', Server:
>>> 'SMTP.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
>>> Error: 10053, Error Number: 0x800CCC0F". I noticed there are several
>>> other people within this community having the same problem. Note I have
>>> deleted all mesaages from the my inbox, outbox sent items, draft and
>>> delete items boxes. The problem still persists. Is this a bug? If so,
>>> when will it be fixed?


My System SpecsSystem Spec
Old 03-31-2007   #12 (permalink)
needhelp


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Editi

how can I send email out but my father using the same computer gets this same
error message every time?

"DGuess" wrote:

>
> "Jciplev" <Jciplev@discussions.microsoft.com> wrote in message
> news:ADD442E1-CA97-4781-AE9C-7BA97A8785DC@microsoft.com...
> > When I go to send an outgoing mail message, it gets to the Outbox and
> > Windows
> > Mail blows up there. I get the following error message: "Your server has
> > unexpectedly terminated the connection. Possible causes for this include
> > server problems, network problems, or a long period of inactivity. Subject
> > 'Testing', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net',
> > Protocol:
> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
> > 0x800CCC0F". I noticed there are several other people within this
> > community
> > having the same problem.
> >

>
> change the SMTP.comcast.net to smtp.comcast.net
>
> Se if that has any bearing on the UNIX server which is expecting lowercase.
>
>
>
> > Note I have deleted all mesaages from the my inbox, outbox sent items,
> > draft
> > and delete items boxes. The problem still persists. Is this a bug? If
> > so,
> > when will it be fixed?
> >

>
> Why delete all the messages? Doesn't do a thing except lose you mail..
>
>
> >

>
>

My System SpecsSystem Spec
Old 03-31-2007   #13 (permalink)
Frank Saunders, MS-MVP OE/WM


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Edition

"Jciplev" <Jciplev@discussions.microsoft.com> wrote in message
news:ADD442E1-CA97-4781-AE9C-7BA97A8785DC@microsoft.com...
> When I go to send an outgoing mail message, it gets to the Outbox and
> Windows
> Mail blows up there. I get the following error message: "Your server has
> unexpectedly terminated the connection. Possible causes for this include
> server problems, network problems, or a long period of inactivity. Subject
> 'Testing', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net',
> Protocol:
> SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
> 0x800CCC0F". I noticed there are several other people within this
> community
> having the same problem.
>
> Note I have deleted all mesaages from the my inbox, outbox sent items,
> draft
> and delete items boxes. The problem still persists. Is this a bug? If
> so,
> when will it be fixed?
>
>


Change the SMTP port to 587 on the Advanced tab and check the box in the
Outgoing section on the Servers tab "My server requires authentication".

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


My System SpecsSystem Spec
Old 03-31-2007   #14 (permalink)
Frank Saunders, MS-MVP OE/WM


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Edition

"Sairung" <Sairung@discussions.microsoft.com> wrote in message
news:873C80A6-B9E3-4884-BF17-43968DB56707@microsoft.com...
> You are not the only one with this dilemma. I got a new laptop with Vista
> home premium on it and have the same result as you . I have not found any
> solutuion yet except to rely on my yahoo and aim mailboxes for e-mail.
> If anyone knows the solution to this situation. please inform me at
> Sairung99@yahoo.com. Thank you.
>
> "Jciplev" wrote:
>
>> When I go to send an outgoing mail message, it gets to the Outbox and
>> Windows
>> Mail blows up there. I get the following error message: "Your server
>> has
>> unexpectedly terminated the connection. Possible causes for this include
>> server problems, network problems, or a long period of inactivity.
>> Subject
>> 'Testing', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net',
>> Protocol:
>> SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
>> 0x800CCC0F". I noticed there are several other people within this
>> community
>> having the same problem.
>>
>> Note I have deleted all mesaages from the my inbox, outbox sent items,
>> draft
>> and delete items boxes. The problem still persists. Is this a bug? If
>> so,
>> when will it be fixed?
>>
>>


And, pray tell, you have EXACTLY the same message?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


My System SpecsSystem Spec
Old 04-01-2007   #15 (permalink)
DGuess


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Edition

And that is no suprise to Comcast users. :-)


"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:%23Y1z4IAdHHA.4392@TK2MSFTNGP03.phx.gbl...
> There's an obvious conflict between those two Comcast help pages.
> Not having Comcast myself, I have no way to test which one is correct.
> I suggest Comcast users try both sets of settings, and report back
> as to which one works.
>
> Gary VanderMolen
>
> "DGuess" <majik@mindspring.oops> wrote in message
> news:OXVig4$cHHA.4172@TK2MSFTNGP05.phx.gbl...
>> http://online.comcast.net/faqs/faq-d...sp?intFaqID=47
>> Don't see it tell it on this site.
>>
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:epR36e$cHHA.284@TK2MSFTNGP05.phx.gbl...
>>> According to your ISP:
>>> http://www.comcast.net/help/faq/inde...=Emailtop17686
>>> the outgoing mail server should be on port 587, not on port 25
>>> as you have it.
>>>
>>> Gary VanderMolen
>>>
>>> "Jciplev" <Jciplev@discussions.microsoft.com> wrote in message
>>> news:ADD442E1-CA97-4781-AE9C-7BA97A8785DC@microsoft.com...
>>>> When I go to send an outgoing mail message, it gets to the Outbox and
>>>> Windows Mail blows up there. I get the following error message: "Your
>>>> server has unexpectedly terminated the connection. Possible causes for
>>>> this include server problems, network problems, or a long period of
>>>> inactivity. Subject 'Testing', Account: 'mail.comcast.net', Server:
>>>> 'SMTP.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
>>>> Error: 10053, Error Number: 0x800CCC0F". I noticed there are several
>>>> other people within this community having the same problem. Note I have
>>>> deleted all mesaages from the my inbox, outbox sent items, draft and
>>>> delete items boxes. The problem still persists. Is this a bug? If
>>>> so, when will it be fixed?


My System SpecsSystem Spec
Old 04-01-2007   #16 (permalink)
DGuess


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Editi

Double check ALL account settings.

"needhelp" <needhelp@discussions.microsoft.com> wrote in message
news:3EF1918E-53BF-44A0-9B31-270DE5948284@microsoft.com...
> how can I send email out but my father using the same computer gets this
> same
> error message every time?
>
> "DGuess" wrote:
>
>>
>> "Jciplev" <Jciplev@discussions.microsoft.com> wrote in message
>> news:ADD442E1-CA97-4781-AE9C-7BA97A8785DC@microsoft.com...
>> > When I go to send an outgoing mail message, it gets to the Outbox and
>> > Windows
>> > Mail blows up there. I get the following error message: "Your server
>> > has
>> > unexpectedly terminated the connection. Possible causes for this
>> > include
>> > server problems, network problems, or a long period of inactivity.
>> > Subject
>> > 'Testing', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net',
>> > Protocol:
>> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
>> > 0x800CCC0F". I noticed there are several other people within this
>> > community
>> > having the same problem.
>> >

>>
>> change the SMTP.comcast.net to smtp.comcast.net
>>
>> Se if that has any bearing on the UNIX server which is expecting
>> lowercase.
>>
>>
>>
>> > Note I have deleted all mesaages from the my inbox, outbox sent items,
>> > draft
>> > and delete items boxes. The problem still persists. Is this a bug?
>> > If
>> > so,
>> > when will it be fixed?
>> >

>>
>> Why delete all the messages? Doesn't do a thing except lose you mail..
>>
>>
>> >

>>
>>


My System SpecsSystem Spec
Old 04-01-2007   #17 (permalink)
mally422


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Editi

I too have been having the same error. All my info is filled out correctly in
the servers and ports. On comcast help, firewall settings were mentioned, so
I adjusted them but still have no luck sending emails.
My System SpecsSystem Spec
Old 04-01-2007   #18 (permalink)
Steve Cochran


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Editi

Try this:


1. Go to the Vista start menu and type cmd
2. The search results will display a program titled cmd
3. Right-click on the link and select "Run as administrator"
4. type "netsh interface tcp set global autotuning=disabled" without
the quotatioin marks
5. Test your POP account and see if you can now download your mail.
6. If nothing changes, reenable the autotuning feature by typing
"netsh interface tcp set global autotuning=normal"

steve


"mally422" <mally422@discussions.microsoft.com> wrote in message
news:049F846B-3BA4-4735-AE35-441C16AE647D@microsoft.com...
>I too have been having the same error. All my info is filled out correctly
>in
> the servers and ports. On comcast help, firewall settings were mentioned,
> so
> I adjusted them but still have no luck sending emails.


My System SpecsSystem Spec
Old 04-01-2007   #19 (permalink)
mally422


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Editi

Didn't work, thanks anyway Steve.

"Steve Cochran" wrote:

> Try this:
>
>
> 1. Go to the Vista start menu and type cmd
> 2. The search results will display a program titled cmd
> 3. Right-click on the link and select "Run as administrator"
> 4. type "netsh interface tcp set global autotuning=disabled" without
> the quotatioin marks
> 5. Test your POP account and see if you can now download your mail.
> 6. If nothing changes, reenable the autotuning feature by typing
> "netsh interface tcp set global autotuning=normal"
>
> steve
>
>
> "mally422" <mally422@discussions.microsoft.com> wrote in message
> news:049F846B-3BA4-4735-AE35-441C16AE647D@microsoft.com...
> >I too have been having the same error. All my info is filled out correctly
> >in
> > the servers and ports. On comcast help, firewall settings were mentioned,
> > so
> > I adjusted them but still have no luck sending emails.

>

My System SpecsSystem Spec
Old 04-01-2007   #20 (permalink)
Frank Saunders, MS-MVP OE/WM


 
 

Re: Cannot Send Outgoing Mail in Vista Windows Mail Personal Editi

"mally422" <mally422@discussions.microsoft.com> wrote in message
news:049F846B-3BA4-4735-AE35-441C16AE647D@microsoft.com...
>I too have been having the same error. All my info is filled out correctly
>in
> the servers and ports. On comcast help, firewall settings were mentioned,
> so
> I adjusted them but still have no luck sending emails.


What error message do you get?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


My System SpecsSystem Spec
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