Vista Tutorial - error message 0x800ccc92

someone pleeeeeeeeese help me, I had windows xp and bought the windows vista
home premium. Everything so far appears to be ok, but when trying to check
email it trys to load then asks for login name and password. I have road
runner, it worked fine prior, but when i enter my info it just goes back to
the password box like i haven't entered it. Then when I exit I get the
following message:
account:'pop-server.nc.rr.com, protocol: POP3, server response:-'ERR
authentication failed: Port:110 secure(SSL) no server Error:0x800ccc90 error
number:0x800ccc92. If anyone can tell me in elementary terms what to do it
will really be appreciated!

for the incoming mail server settings, uncheck the box for Log on using
secure password authentication


"RLRN" <RLRN@discussions.microsoft.com> wrote in message
news:A033B6D5-DFEE-4BA6-9020-927C8D24173C@microsoft.com...
> someone pleeeeeeeeese help me, I had windows xp and bought the windows
> vista
> home premium. Everything so far appears to be ok, but when trying to
> check
> email it trys to load then asks for login name and password. I have road
> runner, it worked fine prior, but when i enter my info it just goes back
> to
> the password box like i haven't entered it. Then when I exit I get the
> following message:
> account:'pop-server.nc.rr.com, protocol: POP3, server response:-'ERR
> authentication failed: Port:110 secure(SSL) no server Error:0x800ccc90
> error
> number:0x800ccc92. If anyone can tell me in elementary terms what to do
> it
> will really be appreciated!

RLRN:

It might not help your problem. In my case I chased this problem for four
days. Had Dell, Bellsouth.net and Verizon on the phone a lot. I have
McAfee. I found the security setting for outgoing e-mails in McAfee was set
one click to high.

Good Luck

P&L

"RLRN" wrote:

> someone pleeeeeeeeese help me, I had windows xp and bought the windows vista
> home premium. Everything so far appears to be ok, but when trying to check
> email i trys to load then asks for login name and password. I have road
> runner, it worked fine prior, but when i enter my info it just goes back to
> the password box like i haven't entered it. Then when I exit I get the
> following message:
> account:'pop-server.nc.rr.com, protocol: POP3, server response:-'ERR
> authentication failed: Port:110 secure(SSL) no server Error:0x800ccc90 error
> number:0x800ccc92. If anyone can tell me in elementary terms what to do it
> will really be appreciated!

1. Open Windows mail
> 2. Click on the "Tools" button.
> 3. Select "Accountants"
> 4. Remove all accountants but your own.
> 5.Fully install Mcafee (add deleted options). or reinstall it.
> 6.Restart computer.
> 7. Repeat steps 1-3
> 8. With "Accountants" window open Select the "Properties" button.
> 9. Check off box: "Include this accountant when recieving mail or
> synchronizing".
> 10. Next click the "Servers" tab next to the "General" tab.
> 11. Delete and fill in your "E-mail username" & "Password"
> 12. Next Check off the box: My server requires Authentication"
> 13. Now you can click the "Settings..." button.
> 14. Select "log on using"
> 15. Fill in your "E-mail username & Password" the same as step 11.
> 16. Check off "Remember password" Box.
> 17. Hit OK.
> 18. Restart computer.
> 19. DONE!
> I have found this to be more a problem with the internet provided. My Mcafee
> is fully installed and working fine.
> The following (if you're interested) is what I'm running.
> A Dell XPS 410
> Dual Core 2 E6600 (2.4GHZ)
> 2GB DDR2 SDRAM @ 667 MHZ
> ATI Radeon X1300 PRO 256 MB
> Mcafee 36 month subscription
> Windows Vista Home Premium
>
> GOOD LUCK!!!!

"RLRN" wrote:

> someone pleeeeeeeeese help me, I had windows xp and bought the windows vista
> home premium. Everything so far appears to be ok, but when trying to check
> email it trys to load then asks for login name and password. I have road
> runner, it worked fine prior, but when i enter my info it just goes back to
> the password box like i haven't entered it. Then when I exit I get the
> following message:
> account:'pop-server.nc.rr.com, protocol: POP3, server response:-'ERR
> authentication failed: Port:110 secure(SSL) no server Error:0x800ccc90 error
> number:0x800ccc92. If anyone can tell me in elementary terms what to do it
> will really be appreciated!