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RB

Vista - I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

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04-02-2007   #1
Sue Howarth


 
 

I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92


My System SpecsSystem Spec
04-02-2007   #2
Gary VanderMolen


 
 

Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

It sounds like your login credentials are corrupted.
Try creating another email account with the same information
as the old one. Then delete the old account. See if it works now.

If this problem happens again, you will need to reign in your
antivirus program:
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen

"Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>

My System SpecsSystem Spec
04-02-2007   #3
Frank Saunders, MS-MVP OE/WM


 
 

Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

"Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92


Wrong server name, wrong port. Check their Web site for how to set up email
and follow the directions for Outlook Express.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


My System SpecsSystem Spec
04-02-2007   #4
Bill Supynuk


 
 

RE: I cannot send mail using Vista Windows, please can you help, Virgi

"We renamed the file WindowsMail.MSMessageStore. This causes Windows Mail to
recreate its folder, which resulted in an empty outbox. We then moved your
emails from the ‘Recovered’ folders back to the main ones." --- this is how
Microsoft Product Support Services solved my problem of not being able to
send emails via Vista's Windows Mail



"Sue Howarth" wrote:

> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
>

My System SpecsSystem Spec
04-02-2007   #5
Isaac Hunt


 
 

Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

Virgin/NTL's smtp server is "smtp.ntlworld.com"
Their pop3 server is "pop.ntlworld.com"


"Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92



My System SpecsSystem Spec
04-02-2007   #6
Gary VanderMolen


 
 

Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

"Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message news:%23ejHTcWdHHA.4868@TK2MSFTNGP06.phx.gbl...
> "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
> news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
>> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
>> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
>> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

>
> Wrong server name, wrong port. Check their Web site for how to set up email
> and follow the directions for Outlook Express.


Sue Howarth was not the OP for this thread. Unfortunately we are
seeing a lot of people jumping in on an existing thread even though
their symptoms have little to do with the description in the subject line.
--
Gary VanderMolen
My System SpecsSystem Spec
04-02-2007   #7
Peter Foldes


 
 

Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

Hi Gary

> Sue Howarth was not the OP for this thread.


Care to explain or show me why she is not the OP for this thread

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:u4fO6xWdHHA.3408@TK2MSFTNGP03.phx.gbl...
> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message news:%23ejHTcWdHHA.4868@TK2MSFTNGP06.phx.gbl...
>> "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
>> news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
>>> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
>>> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,


My System SpecsSystem Spec
04-02-2007   #8
Gary VanderMolen


 
 

Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

My bad. I had the subject line in my view pane truncated,
and I was looking at a different thread whose subject line
started out identically:
"I cannot send mail using Vista Windows..."

Gary VanderMolen

"Peter Foldes" <okf22@hotmail.com> wrote in message news:eeMoKHXdHHA.4516@TK2MSFTNGP04.phx.gbl...
Hi Gary

> Sue Howarth was not the OP for this thread.


Care to explain or show me why she is not the OP for this thread

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:u4fO6xWdHHA.3408@TK2MSFTNGP03.phx.gbl...
> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message news:%23ejHTcWdHHA.4868@TK2MSFTNGP06.phx.gbl...
>> "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
>> news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
>>> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
>>> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,


My System SpecsSystem Spec
05-11-2007   #9
gimpy111


 
 

Re: I cannot send mail using Vista Windows, please can you help, V

please teel want info they want for pop3 pop server is it the email?

"Gary VanderMolen" wrote:

> It sounds like your login credentials are corrupted.
> Try creating another email account with the same information
> as the old one. Then delete the old account. See if it works now.
>
> If this problem happens again, you will need to reign in your
> antivirus program:
> http://www.oehelp.com/OETips.aspx#3
>
> Gary VanderMolen
>
> "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
> > Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
> > POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
> >

>

My System SpecsSystem Spec
05-11-2007   #10
Gary VanderMolen


 
 

Re: I cannot send mail using Vista Windows, please can you help, V

If you don't know the name of the pop3 incoming mail server
you will have to ask your ISP or mail provider. Alternatively, you
can tell us who that is, and we may be able to look that information
up for you.

Gary VanderMolen

"gimpy111" <grandx77@yahoo.com> wrote in message news:714C129B-C846-4487-92E8-B36E4D044222@microsoft.com...
> please teel want info they want for pop3 pop server is it the email?



My System SpecsSystem Spec
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RB


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