Windows Vista Forums

I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista
  1. #1


    Sue Howarth Guest

    I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

    Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
    Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92




      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

    It sounds like your login credentials are corrupted.
    Try creating another email account with the same information
    as the old one. Then delete the old account. See if it works now.

    If this problem happens again, you will need to reign in your
    antivirus program:
    http://www.oehelp.com/OETips.aspx#3

    Gary VanderMolen

    "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
    > Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    > POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
    > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
    >


      My System SpecsSystem Spec

  3. #3


    Frank Saunders, MS-MVP OE/WM Guest

    Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

    "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
    news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
    > Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    > POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
    > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92


    Wrong server name, wrong port. Check their Web site for how to set up email
    and follow the directions for Outlook Express.

    --
    Frank Saunders, MS-MVP OE/WM
    http://www.fjsmjs.com
    Answer in newsgroup. Don't expect an answer to email.



      My System SpecsSystem Spec

  4. #4


    Bill Supynuk Guest

    RE: I cannot send mail using Vista Windows, please can you help, Virgi

    "We renamed the file WindowsMail.MSMessageStore. This causes Windows Mail to
    recreate its folder, which resulted in an empty outbox. We then moved your
    emails from the ‘Recovered’ folders back to the main ones." --- this is how
    Microsoft Product Support Services solved my problem of not being able to
    send emails via Vista's Windows Mail



    "Sue Howarth" wrote:

    > Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    > POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
    > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
    >
    >


      My System SpecsSystem Spec

  5. #5


    Isaac Hunt Guest

    Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

    Virgin/NTL's smtp server is "smtp.ntlworld.com"
    Their pop3 server is "pop.ntlworld.com"


    "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
    news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
    > Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    > POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
    > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92




      My System SpecsSystem Spec

  6. #6


    Gary VanderMolen Guest

    Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

    "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message news:%23ejHTcWdHHA.4868@TK2MSFTNGP06.phx.gbl...
    > "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
    > news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
    >> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    >> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
    >> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

    >
    > Wrong server name, wrong port. Check their Web site for how to set up email
    > and follow the directions for Outlook Express.


    Sue Howarth was not the OP for this thread. Unfortunately we are
    seeing a lot of people jumping in on an existing thread even though
    their symptoms have little to do with the description in the subject line.
    --
    Gary VanderMolen

      My System SpecsSystem Spec

  7. #7


    Peter Foldes Guest

    Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

    Hi Gary

    > Sue Howarth was not the OP for this thread.


    Care to explain or show me why she is not the OP for this thread

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:u4fO6xWdHHA.3408@TK2MSFTNGP03.phx.gbl...
    > "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message news:%23ejHTcWdHHA.4868@TK2MSFTNGP06.phx.gbl...
    >> "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
    >> news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
    >>> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    >>> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,



      My System SpecsSystem Spec

  8. #8


    Gary VanderMolen Guest

    Re: I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista

    My bad. I had the subject line in my view pane truncated,
    and I was looking at a different thread whose subject line
    started out identically:
    "I cannot send mail using Vista Windows..."

    Gary VanderMolen

    "Peter Foldes" <okf22@hotmail.com> wrote in message news:eeMoKHXdHHA.4516@TK2MSFTNGP04.phx.gbl...
    Hi Gary

    > Sue Howarth was not the OP for this thread.


    Care to explain or show me why she is not the OP for this thread

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:u4fO6xWdHHA.3408@TK2MSFTNGP03.phx.gbl...
    > "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message news:%23ejHTcWdHHA.4868@TK2MSFTNGP06.phx.gbl...
    >> "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message
    >> news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
    >>> Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    >>> POP3, Server Response: '-ERR invalid user name or password.', Port: 110,



      My System SpecsSystem Spec

  9. #9


    gimpy111 Guest

    Re: I cannot send mail using Vista Windows, please can you help, V

    please teel want info they want for pop3 pop server is it the email?

    "Gary VanderMolen" wrote:

    > It sounds like your login credentials are corrupted.
    > Try creating another email account with the same information
    > as the old one. Then delete the old account. See if it works now.
    >
    > If this problem happens again, you will need to reign in your
    > antivirus program:
    > http://www.oehelp.com/OETips.aspx#3
    >
    > Gary VanderMolen
    >
    > "Sue Howarth" <sue.howarth1@ntlworld.com> wrote in message news:E9DC1C96-328C-40D2-92C3-4257921A84E9@microsoft.com...
    > > Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    > > POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
    > > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
    > >

    >


      My System SpecsSystem Spec

  10. #10


    Gary VanderMolen Guest

    Re: I cannot send mail using Vista Windows, please can you help, V

    If you don't know the name of the pop3 incoming mail server
    you will have to ask your ISP or mail provider. Alternatively, you
    can tell us who that is, and we may be able to look that information
    up for you.

    Gary VanderMolen

    "gimpy111" <grandx77@yahoo.com> wrote in message news:714C129B-C846-4487-92E8-B36E4D044222@microsoft.com...
    > please teel want info they want for pop3 pop server is it the email?




      My System SpecsSystem Spec

I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do not support Vista problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
USING LIVE MAIL WITH VIRGIN MEDIA (NTL) Ken Vista mail 4 09 Jan 2010
Unable to send from Vista Windows Mail wrightstuf Vista mail 5 08 Nov 2008
Junk E-Mail not downloading from Virgin Media susanmcorless Vista mail 1 04 Nov 2008
Can't send from windows mail via virgin David L Vista mail 1 21 Aug 2008
Unable to Send Mail in Windows email - Vista Brenda Vista mail 3 17 Aug 2007