Vista Tutorial - Contacts folder used by Microsoft Mail

Can not delete any entry in the contacts folder. When I do Windows Explorer
close and restarts.

Permissions look correct I am Administrator and the only user. I have full
permissions.

I tried deleting contacts within Vista mail and from Windows Explorer in
either case Explorer stops working
and restarts


Any Ideas
Rey Valliere

Hi Rey,

See if there are any events registered in the Application event log during the time when Explorer crashed. Reasons for the crash may be determined from the log.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Reynald Valliere" <valliere@sacoriver.net> wrote in message news:OkBythWdHHA.2316@TK2MSFTNGP04.phx.gbl...
Can not delete any entry in the contacts folder. When I do Windows Explorer
close and restarts.

Permissions look correct I am Administrator and the only user. I have full
permissions.

I tried deleting contacts within Vista mail and from Windows Explorer in
either case Explorer stops working
and restarts


Any Ideas
Rey Valliere

Got error 1001 and 1000 in the app log
Searched support for the errors and did not get anything meaningful

App error
Faulting application explorer.exe, version 6.0.6000.16386, time stamp
0x4549b091, faulting module MFC42.DLL, version 6.6.8063.0, time stamp
0x4549bd07, exception code 0xc0000005, fault offset 0x00038ed0, process id
0x27c0, application start time 0x01c77574d0848969.

Error reporting 1001
Fault bucket 346031794, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.0.6000.16386
P3: 4549b091
P4: MFC42.DLL
P5: 6.6.8063.0
P6: 4549bd07
P7: c0000005
P8: 00038ed0
P9:
P10:

Attached files:
C:\Users\rvalliere\AppData\Local\Temp\WERB741.tmp.version.txt

These files may be available here:
C:\Users\rvalliere\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report24f5d529



Thank you
rey




Hi Rey,

See if there are any events registered in the Application event log during
the time when Explorer crashed. Reasons for the crash may be determined from
the log.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Reynald Valliere" <valliere@sacoriver.net> wrote in message
news:OkBythWdHHA.2316@TK2MSFTNGP04.phx.gbl...
Can not delete any entry in the contacts folder. When I do Windows Explorer
close and restarts.

Permissions look correct I am Administrator and the only user. I have full
permissions.

I tried deleting contacts within Vista mail and from Windows Explorer in
either case Explorer stops working
and restarts


Any Ideas
Rey Valliere

I have exactly he same problem. Has there been any solution?

"Reynald Valliere" wrote:

> Can not delete any entry in the contacts folder. When I do Windows Explorer
> close and restarts.
>
> Permissions look correct I am Administrator and the only user. I have full
> permissions.
>
> I tried deleting contacts within Vista mail and from Windows Explorer in
> either case Explorer stops working
> and restarts
>
>
> Any Ideas
> Rey Valliere
>
>

Reynald,

Thought it might be a foreign module causing the crash, but it turns out to be mfc42.dll (system file). Try closing down all running applications and see if you can isolate the problem.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Reynald Valliere" <valliere@sacoriver.net> wrote in message news:uxQehAgdHHA.4220@TK2MSFTNGP06.phx.gbl...
Got error 1001 and 1000 in the app log
Searched support for the errors and did not get anything meaningful

App error
Faulting application explorer.exe, version 6.0.6000.16386, time stamp
0x4549b091, faulting module MFC42.DLL, version 6.6.8063.0, time stamp
0x4549bd07, exception code 0xc0000005, fault offset 0x00038ed0, process id
0x27c0, application start time 0x01c77574d0848969.

Error reporting 1001
Fault bucket 346031794, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.0.6000.16386
P3: 4549b091
P4: MFC42.DLL
P5: 6.6.8063.0
P6: 4549bd07
P7: c0000005
P8: 00038ed0
P9:
P10:

Attached files:
C:\Users\rvalliere\AppData\Local\Temp\WERB741.tmp.version.txt

These files may be available here:
C:\Users\rvalliere\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report24f5d529



Thank you
rey




Hi Rey,

See if there are any events registered in the Application event log during
the time when Explorer crashed. Reasons for the crash may be determined from
the log.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Reynald Valliere" <valliere@sacoriver.net> wrote in message
news:OkBythWdHHA.2316@TK2MSFTNGP04.phx.gbl...
Can not delete any entry in the contacts folder. When I do Windows Explorer
close and restarts.

Permissions look correct I am Administrator and the only user. I have full
permissions.

I tried deleting contacts within Vista mail and from Windows Explorer in
either case Explorer stops working
and restarts


Any Ideas
Rey Valliere

tried to come up in safe mode....still had the problem
Looks like a Visual C++ module, might not be the real problem though

If I open a command prompt and go to the contacts directory, pick off an
entry I can delete it without
any problems.

Rey


"Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
news:O0EyKtgdHHA.1884@TK2MSFTNGP04.phx.gbl...
Reynald,

Thought it might be a foreign module causing the crash, but it turns out to
be mfc42.dll (system file). Try closing down all running applications and
see if you can isolate the problem.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Reynald Valliere" <valliere@sacoriver.net> wrote in message
news:uxQehAgdHHA.4220@TK2MSFTNGP06.phx.gbl...
Got error 1001 and 1000 in the app log
Searched support for the errors and did not get anything meaningful

App error
Faulting application explorer.exe, version 6.0.6000.16386, time stamp
0x4549b091, faulting module MFC42.DLL, version 6.6.8063.0, time stamp
0x4549bd07, exception code 0xc0000005, fault offset 0x00038ed0, process id
0x27c0, application start time 0x01c77574d0848969.

Error reporting 1001
Fault bucket 346031794, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.0.6000.16386
P3: 4549b091
P4: MFC42.DLL
P5: 6.6.8063.0
P6: 4549bd07
P7: c0000005
P8: 00038ed0
P9:
P10:

Attached files:
C:\Users\rvalliere\AppData\Local\Temp\WERB741.tmp.version.txt

These files may be available here:
C:\Users\rvalliere\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report24f5d529



Thank you
rey




Hi Rey,

See if there are any events registered in the Application event log during
the time when Explorer crashed. Reasons for the crash may be determined from
the log.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Reynald Valliere" <valliere@sacoriver.net> wrote in message
news:OkBythWdHHA.2316@TK2MSFTNGP04.phx.gbl...
Can not delete any entry in the contacts folder. When I do Windows Explorer
close and restarts.

Permissions look correct I am Administrator and the only user. I have full
permissions.

I tried deleting contacts within Vista mail and from Windows Explorer in
either case Explorer stops working
and restarts


Any Ideas
Rey Valliere

I'm also having the same problem. Has anything been done to correct this?

"Reynald Valliere" wrote:

> Can not delete any entry in the contacts folder. When I do Windows Explorer
> close and restarts.
>
> Permissions look correct I am Administrator and the only user. I have full
> permissions.
>
> I tried deleting contacts within Vista mail and from Windows Explorer in
> either case Explorer stops working
> and restarts
>
>
> Any Ideas
> Rey Valliere
>
>

I too have the same issue on Vista 32-bit Business Edition. I cannot
delete contacts from the Explorer (it crashes without fail EVERY
time). I am forced to go into the cmd propt and do it manually from
there. It's really annoying, and I'm also frustrated how so many
people have reported this problem and been given the run-around as to
a fix.

Micrsoft should patch this.

Nicholas


On Apr 28, 7:06 am, jmw <j...@discussions.microsoft.com> wrote:
> I'm also having the same problem. Has anything been done to correct this?
>
>
>
> "Reynald Valliere" wrote:
> > Can not delete any entry in the contacts folder. When I do Windows Explorer
> > close and restarts.
>
> > Permissions look correct I am Administrator and the only user. I have full
> > permissions.
>
> > I tried deleting contacts within Vista mail and from Windows Explorer in
> > either case Explorer stops working
> > and restarts
>
> > Any Ideas
> > Rey Valliere- Hide quoted text -
>
> - Show quoted text -

I am having the same problem since I went to vista can nott dlete contacts
that I do not want explore quits and reverts back to my e-mail in box.
this sit is nice with questions don't seem to see answers so therefore it is
not helpful
--
sandyg


"Reynald Valliere" wrote:

> Can not delete any entry in the contacts folder. When I do Windows Explorer
> close and restarts.
>
> Permissions look correct I am Administrator and the only user. I have full
> permissions.
>
> I tried deleting contacts within Vista mail and from Windows Explorer in
> either case Explorer stops working
> and restarts
>
>
> Any Ideas
> Rey Valliere
>
>

Until Microsoft and the wonderful Billy Gates figures out how to fix the
problem...this discussion should help you all

http://tinyurl.com/38xuu3

Enjoy

- Aaron


--
aaronbb
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