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Vista - Outlook 2003 won't send in Vista

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Old 04-02-2007   #1 (permalink)
Mark Dee


 
 

Outlook 2003 won't send in Vista

Copied my email ccount settnigs from Outlook 2003 running on XP to same
version installed on Vista.

I have had email, including the test message from the account wizard, but I
cannot send email from Outlook itself. Message is

"The specified server was found, but there was no response from the
server.Please verify that the port and SSL Information is correct. etc etc

Mail provider is Freeserve aka Orange, they don't provide the port settings
on their website and I had the account setup for use with dial-up so the
finger points at that.....

My System SpecsSystem Spec
Old 04-02-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: Outlook 2003 won't send in Vista

Does Outlook provide a detailed error message similar to what OE/WinMail
provides? If so, we would need to see that.

Gary VanderMolen

"Mark Dee" <Mark Dee@discussions.microsoft.com> wrote in message news:ABAED942-2342-43F2-BFAD-9BAB15F09690@microsoft.com...
> Copied my email ccount settnigs from Outlook 2003 running on XP to same
> version installed on Vista.
>
> I have had email, including the test message from the account wizard, but I
> cannot send email from Outlook itself. Message is
>
> "The specified server was found, but there was no response from the
> server.Please verify that the port and SSL Information is correct. etc etc
>
> Mail provider is Freeserve aka Orange, they don't provide the port settings
> on their website and I had the account setup for use with dial-up so the
> finger points at that.....

My System SpecsSystem Spec
Old 04-02-2007   #3 (permalink)
Mark Dee


 
 

Re: Outlook 2003 won't send in Vista

Varies, the wizard just gives this general SMTP failure, now Outlook seems to
be giving error 0x8004210B - timeout now I've got two messages in the outbox

Progress window never seems to show anything actually being sent. Have
disabled the outgoing email scan in McAfee as suggested by Orange but cluless
as to what to do next.

increasingly frustrated buying a new Dell with Vista has not been a pain
less experience by any means.
My System SpecsSystem Spec
Old 04-02-2007   #4 (permalink)
Peter Foldes


 
 

Re: Outlook 2003 won't send in Vista

Hi Mark

Can you check in OL Tools\Options\Mail Setup\Send Receive and then Highlight your account \Edit\Account Properties\Outgoing Server and see of the Outgoing Mail Server is set correctly there.
After go to the Advanced Tab at same page and see if you have a checkmark on both SSL

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Mark Dee" <Mark Dee@discussions.microsoft.com> wrote in message news:ABAED942-2342-43F2-BFAD-9BAB15F09690@microsoft.com...
> Copied my email ccount settnigs from Outlook 2003 running on XP to same
> version installed on Vista.
>
> I have had email, including the test message from the account wizard, but I
> cannot send email from Outlook itself. Message is
>
> "The specified server was found, but there was no response from the
> server.Please verify that the port and SSL Information is correct. etc etc
>
> Mail provider is Freeserve aka Orange, they don't provide the port settings
> on their website and I had the account setup for use with dial-up so the
> finger points at that.....

My System SpecsSystem Spec
Old 04-02-2007   #5 (permalink)
Mark Dee


 
 

Re: Outlook 2003 won't send in Vista

Yep. doesn't matter how I get into the account settings, they're still the
same. Might try the mail client from Mozilla instead, seems a bit more
reliable than Microsoft products and I have no need to stay in the Office
stable if it's going to cause me hours of grief.

Really irritated now, this is not how I expected to be spending my evenings
with a new PC, thank you Bill G !!

"Peter Foldes" wrote:

> Hi Mark
>
> Can you check in OL Tools\Options\Mail Setup\Send Receive and then Highlight your account \Edit\Account Properties\Outgoing Server and see of the Outgoing Mail Server is set correctly there.
> After go to the Advanced Tab at same page and see if you have a checkmark on both SSL
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Mark Dee" <Mark Dee@discussions.microsoft.com> wrote in message news:ABAED942-2342-43F2-BFAD-9BAB15F09690@microsoft.com...
> > Copied my email ccount settnigs from Outlook 2003 running on XP to same
> > version installed on Vista.
> >
> > I have had email, including the test message from the account wizard, but I
> > cannot send email from Outlook itself. Message is
> >
> > "The specified server was found, but there was no response from the
> > server.Please verify that the port and SSL Information is correct. etc etc
> >
> > Mail provider is Freeserve aka Orange, they don't provide the port settings
> > on their website and I had the account setup for use with dial-up so the
> > finger points at that.....

>

My System SpecsSystem Spec
Old 04-03-2007   #6 (permalink)
...winston


 
 

Re: Outlook 2003 won't send in Vista

Mark,
Was SSL and authentication required ?
Correct port ?
Is this a uk account...most of the info for freeserver, orange uk etc(and
it is varied on server settings) but did not see any that required SSL or
authentication.
...w
-------
"Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message
news:46BC3A53-9E8F-46DA-A57A-23D2CC2ED377@microsoft.com...
> Yep. doesn't matter how I get into the account settings, they're still the
> same.
> Really irritated now, this is not how I expected to be spending my
> evenings
> with a new PC, thank you Bill G !!
>
> "Peter Foldes" wrote:
> >> Hi Mark
>> >> Can you check in OL Tools\Options\Mail Setup\Send Receive and then
>> >> Highlight your account \Edit\Account Properties\Outgoing Server and
>> >> see of the Outgoing Mail Server is set correctly there.

>> After go to the Advanced Tab at same page and see if you have a
>> checkmark on both SSL



My System SpecsSystem Spec
Old 04-03-2007   #7 (permalink)
Mark Dee


 
 

Re: Outlook 2003 won't send in Vista

no SSL or authentication required.

Found a thread on the Mcafee website which suggested a problem with
securitycenter7 and Outlook, spent hours with tech support and they said
after stopping the service it can't be Mcafee.

So, it works on XP without McAfee so the finger points at

Mcafee - been there
Vista - well......

"...winston" wrote:

> Mark,
> Was SSL and authentication required ?
> Correct port ?
> Is this a uk account...most of the info for freeserver, orange uk etc(and
> it is varied on server settings) but did not see any that required SSL or
> authentication.
> ...w
> -------
> "Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message
> news:46BC3A53-9E8F-46DA-A57A-23D2CC2ED377@microsoft.com...
> > Yep. doesn't matter how I get into the account settings, they're still the
> > same.
> > Really irritated now, this is not how I expected to be spending my
> > evenings
> > with a new PC, thank you Bill G !!
> >
> > "Peter Foldes" wrote:
> > >> Hi Mark
> >> >> Can you check in OL Tools\Options\Mail Setup\Send Receive and then
> >> >> Highlight your account \Edit\Account Properties\Outgoing Server and
> >> >> see of the Outgoing Mail Server is set correctly there.
> >> After go to the Advanced Tab at same page and see if you have a
> >> checkmark on both SSL

>
>
>

My System SpecsSystem Spec
Old 04-03-2007   #8 (permalink)
Peter Foldes


 
 

Re: Outlook 2003 won't send in Vista

Remove McAfee completely from your computer as per the uninstall and test. Then post back

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message news:88BAF22D-31BF-4D4E-A1F2-1FB3D07F9AE8@microsoft.com...
> no SSL or authentication required.
>
> Found a thread on the Mcafee website which suggested a problem with
> securitycenter7 and Outlook, spent hours with tech support and they said
> after stopping the service it can't be Mcafee.
>
> So, it works on XP without McAfee so the finger points at
>
> Mcafee - been there
> Vista - well......
>
> "...winston" wrote:
>
>> Mark,
>> Was SSL and authentication required ?
>> Correct port ?
>> Is this a uk account...most of the info for freeserver, orange uk etc(and
>> it is varied on server settings) but did not see any that required SSL or
>> authentication.
>> ...w
>> -------
>> "Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message
>> news:46BC3A53-9E8F-46DA-A57A-23D2CC2ED377@microsoft.com...
>> > Yep. doesn't matter how I get into the account settings, they're still the
>> > same.
>> > Really irritated now, this is not how I expected to be spending my
>> > evenings
>> > with a new PC, thank you Bill G !!
>> >
>> > "Peter Foldes" wrote:
>> > >> Hi Mark
>> >> >> Can you check in OL Tools\Options\Mail Setup\Send Receive and then
>> >> >> Highlight your account \Edit\Account Properties\Outgoing Server and
>> >> >> see of the Outgoing Mail Server is set correctly there.
>> >> After go to the Advanced Tab at same page and see if you have a
>> >> checkmark on both SSL

>>
>>
>>

My System SpecsSystem Spec
Old 04-05-2007   #9 (permalink)
Mark Dee


 
 

Re: Outlook 2003 won't send in Vista

Believe me I'd love to, but it came preinstalled by Dell, if I uninstall it
is it hidden away somewhere on the hard disk to reinstall ??

Dell question but thye told me to bugger off when I asked them for help.

Magic Roundabout anyone ???

"Peter Foldes" wrote:

> Remove McAfee completely from your computer as per the uninstall and test. Then post back
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message news:88BAF22D-31BF-4D4E-A1F2-1FB3D07F9AE8@microsoft.com...
> > no SSL or authentication required.
> >
> > Found a thread on the Mcafee website which suggested a problem with
> > securitycenter7 and Outlook, spent hours with tech support and they said
> > after stopping the service it can't be Mcafee.
> >
> > So, it works on XP without McAfee so the finger points at
> >
> > Mcafee - been there
> > Vista - well......
> >
> > "...winston" wrote:
> >
> >> Mark,
> >> Was SSL and authentication required ?
> >> Correct port ?
> >> Is this a uk account...most of the info for freeserver, orange uk etc(and
> >> it is varied on server settings) but did not see any that required SSL or
> >> authentication.
> >> ...w
> >> -------
> >> "Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message
> >> news:46BC3A53-9E8F-46DA-A57A-23D2CC2ED377@microsoft.com...
> >> > Yep. doesn't matter how I get into the account settings, they're still the
> >> > same.
> >> > Really irritated now, this is not how I expected to be spending my
> >> > evenings
> >> > with a new PC, thank you Bill G !!
> >> >
> >> > "Peter Foldes" wrote:
> >> > >> Hi Mark
> >> >> >> Can you check in OL Tools\Options\Mail Setup\Send Receive and then
> >> >> >> Highlight your account \Edit\Account Properties\Outgoing Server and
> >> >> >> see of the Outgoing Mail Server is set correctly there.
> >> >> After go to the Advanced Tab at same page and see if you have a
> >> >> checkmark on both SSL
> >>
> >>
> >>

>

My System SpecsSystem Spec
Old 04-05-2007   #10 (permalink)
Gary VanderMolen


 
 

Re: Outlook 2003 won't send in Vista

Take the word of experienced techs, you do not ever want to
reinstall McAfee!
If you need a different antivirus program, try free AVG:
http://www.download.com/AVG-Anti-Vir...-10320142.html
When the install begins, be sure to uncheck the email scanner module.

Gary VanderMolen

"Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message news:3BC95B59-FDEC-4510-B8D5-C574465A6E3D@microsoft.com...
> Believe me I'd love to, but it came preinstalled by Dell, if I uninstall it
> is it hidden away somewhere on the hard disk to reinstall ??
>
> Dell question but thye told me to bugger off when I asked them for help.
>
> Magic Roundabout anyone ???
>
> "Peter Foldes" wrote:
>
>> Remove McAfee completely from your computer as per the uninstall and test. Then post back
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message news:88BAF22D-31BF-4D4E-A1F2-1FB3D07F9AE8@microsoft.com...
>> > no SSL or authentication required.
>> >
>> > Found a thread on the Mcafee website which suggested a problem with
>> > securitycenter7 and Outlook, spent hours with tech support and they said
>> > after stopping the service it can't be Mcafee.
>> >
>> > So, it works on XP without McAfee so the finger points at
>> >
>> > Mcafee - been there
>> > Vista - well......
>> >
>> > "...winston" wrote:
>> >
>> >> Mark,
>> >> Was SSL and authentication required ?
>> >> Correct port ?
>> >> Is this a uk account...most of the info for freeserver, orange uk etc(and
>> >> it is varied on server settings) but did not see any that required SSL or
>> >> authentication.
>> >> ...w
>> >> -------
>> >> "Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message
>> >> news:46BC3A53-9E8F-46DA-A57A-23D2CC2ED377@microsoft.com...
>> >> > Yep. doesn't matter how I get into the account settings, they're still the
>> >> > same.
>> >> > Really irritated now, this is not how I expected to be spending my
>> >> > evenings
>> >> > with a new PC, thank you Bill G !!
>> >> >
>> >> > "Peter Foldes" wrote:
>> >> > >> Hi Mark
>> >> >> >> Can you check in OL Tools\Options\Mail Setup\Send Receive and then
>> >> >> >> Highlight your account \Edit\Account Properties\Outgoing Server and
>> >> >> >> see of the Outgoing Mail Server is set correctly there.
>> >> >> After go to the Advanced Tab at same page and see if you have a
>> >> >> checkmark on both SSL
>> >>
>> >>
>> >>

>>

My System SpecsSystem Spec
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