Vista - logon username & password

It is not possible to remove or reinstall Windows Mail.
Assuming that you have no existing email to keep,
you can have it regenerate most of its structure from scratch
by deleting this directory:
C:\Users\UserName\AppData\Local\Microsoft\Windows Mail

Gary VanderMolen

"Tom G" <tgilmer@DeleteThia> wrote in message news:uxQZVW4iHHA.4188@TK2MSFTNGP02.phx.gbl...
>I don't use any anti-virus software. I had previously thought about deleting and reinstalling the accounts, so I tried it. Same
>problem. This problem is deeper, maybe in the registry. I am going to explore removing and then reinstalling Windows Mail.
>
> Tom
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:OvxUO%233iHHA.4516@TK2MSFTNGP03.phx.gbl...
>> Read http://www.oehelp.com/OETips.aspx#3
>> Then uninstall your antivirus program, reboot, and try Windows Mail
>> again. If it still won't save the password, create a new email account
>> with the same settings as the existing account, then delete the
>> existing account. restart Windows Mail, and it should work now.
>> After you get your email working again, you will need to install
>> a non-intrusive antivirus program such as the free AVG or Avast.
>> Whichever antivirus program you use, be sure to NOT enable its
>> email scanning option.
>>
>> Gary VanderMolen
>>
>> "Tom G" <tgilmer@DeleteThia> wrote in message news:O2x1wf3iHHA.4976@TK2MSFTNGP03.phx.gbl...
>>>I am experiencing the same problem. Started yesterday. Vista Ultimate.
>>>
>>>
>>> "wendy" <wendy@discussions.microsoft.com> wrote in message news:E9D2A77F-02BC-4B20-B743-87E3398CA480@microsoft.com...
>>>> having the same problem. did you find a resolution yet? wendy
>>>>
>>>> "xumaxer" wrote:
>>>>
>>>>> Hi! I just recently started to get the logon Vista Mail window asking for
>>>>> username & password everytime I run Windows Mail.
>>>>> This happened to me today, after a long time I've installed Vista x64
>>>>> Business. Even when checking "Remember Credentials" or "remember password" in
>>>>> Tools/accounts/properties", I get the same logon window everytime I run Mail.
>>>>>
>>>
>>
>>
>

To continue on... I have a XP machine that I have hooked up. OE6 works just
fine. I have two email accounts. Both downloaded just fine. This problem is
in Windows Mail. To be expected with anything new. I await the solution from
MSFT.

Tom

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:OvxUO%233iHHA.4516@TK2MSFTNGP03.phx.gbl...
> Read http://www.oehelp.com/OETips.aspx#3
> Then uninstall your antivirus program, reboot, and try Windows Mail
> again. If it still won't save the password, create a new email account
> with the same settings as the existing account, then delete the
> existing account. restart Windows Mail, and it should work now.
> After you get your email working again, you will need to install
> a non-intrusive antivirus program such as the free AVG or Avast.
> Whichever antivirus program you use, be sure to NOT enable its
> email scanning option.
>
> Gary VanderMolen
>
> "Tom G" <tgilmer@DeleteThia> wrote in message
> news:O2x1wf3iHHA.4976@TK2MSFTNGP03.phx.gbl...
>>I am experiencing the same problem. Started yesterday. Vista Ultimate.
>>
>>
>> "wendy" <wendy@discussions.microsoft.com> wrote in message
>> news:E9D2A77F-02BC-4B20-B743-87E3398CA480@microsoft.com...
>>> having the same problem. did you find a resolution yet? wendy
>>>
>>> "xumaxer" wrote:
>>>
>>>> Hi! I just recently started to get the logon Vista Mail window asking
>>>> for
>>>> username & password everytime I run Windows Mail.
>>>> This happened to me today, after a long time I've installed Vista x64
>>>> Business. Even when checking "Remember Credentials" or "remember
>>>> password" in
>>>> Tools/accounts/properties", I get the same logon window everytime I run
>>>> Mail.
>>>>
>>
>
>

OK, I'll give that a try tomorrow. Let you know what happens.

Tom

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:%23B$$Yw4iHHA.688@TK2MSFTNGP03.phx.gbl...
> It is not possible to remove or reinstall Windows Mail.
> Assuming that you have no existing email to keep,
> you can have it regenerate most of its structure from scratch
> by deleting this directory:
> C:\Users\UserName\AppData\Local\Microsoft\Windows Mail
>
> Gary VanderMolen
>
> "Tom G" <tgilmer@DeleteThia> wrote in message
> news:uxQZVW4iHHA.4188@TK2MSFTNGP02.phx.gbl...
>>I don't use any anti-virus software. I had previously thought about
>>deleting and reinstalling the accounts, so I tried it. Same problem. This
>>problem is deeper, maybe in the registry. I am going to explore removing
>>and then reinstalling Windows Mail.
>>
>> Tom
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:OvxUO%233iHHA.4516@TK2MSFTNGP03.phx.gbl...
>>> Read http://www.oehelp.com/OETips.aspx#3
>>> Then uninstall your antivirus program, reboot, and try Windows Mail
>>> again. If it still won't save the password, create a new email account
>>> with the same settings as the existing account, then delete the
>>> existing account. restart Windows Mail, and it should work now.
>>> After you get your email working again, you will need to install
>>> a non-intrusive antivirus program such as the free AVG or Avast.
>>> Whichever antivirus program you use, be sure to NOT enable its
>>> email scanning option.
>>>
>>> Gary VanderMolen
>>>
>>> "Tom G" <tgilmer@DeleteThia> wrote in message
>>> news:O2x1wf3iHHA.4976@TK2MSFTNGP03.phx.gbl...
>>>>I am experiencing the same problem. Started yesterday. Vista Ultimate.
>>>>
>>>>
>>>> "wendy" <wendy@discussions.microsoft.com> wrote in message
>>>> news:E9D2A77F-02BC-4B20-B743-87E3398CA480@microsoft.com...
>>>>> having the same problem. did you find a resolution yet? wendy
>>>>>
>>>>> "xumaxer" wrote:
>>>>>
>>>>>> Hi! I just recently started to get the logon Vista Mail window asking
>>>>>> for
>>>>>> username & password everytime I run Windows Mail.
>>>>>> This happened to me today, after a long time I've installed Vista x64
>>>>>> Business. Even when checking "Remember Credentials" or "remember
>>>>>> password" in
>>>>>> Tools/accounts/properties", I get the same logon window everytime I
>>>>>> run Mail.
>>>>>>
>>>>
>>>
>>>
>>
>
>

I deleted the Windows Mail folder, then restarted Mail and reentered the
account info. I can now get my mail without having to enter username and
password. This machine is only 10 days old. I don't want to have to do this
every 10 days or so. I am going to poke around in the registry to see what I
can find.

Tom

"Tom" <tgilmer@RemoveThisadelphia.net> wrote in message
news:%23xnPpz4iHHA.1388@TK2MSFTNGP05.phx.gbl...
> OK, I'll give that a try tomorrow. Let you know what happens.
>
> Tom
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:%23B$$Yw4iHHA.688@TK2MSFTNGP03.phx.gbl...
>> It is not possible to remove or reinstall Windows Mail.
>> Assuming that you have no existing email to keep,
>> you can have it regenerate most of its structure from scratch
>> by deleting this directory:
>> C:\Users\UserName\AppData\Local\Microsoft\Windows Mail
>>
>> Gary VanderMolen
>>
>> "Tom G" <tgilmer@DeleteThia> wrote in message
>> news:uxQZVW4iHHA.4188@TK2MSFTNGP02.phx.gbl...
>>>I don't use any anti-virus software. I had previously thought about
>>>deleting and reinstalling the accounts, so I tried it. Same problem. This
>>>problem is deeper, maybe in the registry. I am going to explore removing
>>>and then reinstalling Windows Mail.
>>>
>>> Tom
>>>
>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>> news:OvxUO%233iHHA.4516@TK2MSFTNGP03.phx.gbl...
>>>> Read http://www.oehelp.com/OETips.aspx#3
>>>> Then uninstall your antivirus program, reboot, and try Windows Mail
>>>> again. If it still won't save the password, create a new email account
>>>> with the same settings as the existing account, then delete the
>>>> existing account. restart Windows Mail, and it should work now.
>>>> After you get your email working again, you will need to install
>>>> a non-intrusive antivirus program such as the free AVG or Avast.
>>>> Whichever antivirus program you use, be sure to NOT enable its
>>>> email scanning option.
>>>>
>>>> Gary VanderMolen
>>>>
>>>> "Tom G" <tgilmer@DeleteThia> wrote in message
>>>> news:O2x1wf3iHHA.4976@TK2MSFTNGP03.phx.gbl...
>>>>>I am experiencing the same problem. Started yesterday. Vista Ultimate.
>>>>>
>>>>>
>>>>> "wendy" <wendy@discussions.microsoft.com> wrote in message
>>>>> news:E9D2A77F-02BC-4B20-B743-87E3398CA480@microsoft.com...
>>>>>> having the same problem. did you find a resolution yet? wendy
>>>>>>
>>>>>> "xumaxer" wrote:
>>>>>>
>>>>>>> Hi! I just recently started to get the logon Vista Mail window
>>>>>>> asking for
>>>>>>> username & password everytime I run Windows Mail.
>>>>>>> This happened to me today, after a long time I've installed Vista
>>>>>>> x64
>>>>>>> Business. Even when checking "Remember Credentials" or "remember
>>>>>>> password" in
>>>>>>> Tools/accounts/properties", I get the same logon window everytime I
>>>>>>> run Mail.
>>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>
>

Thanks for the feedback.
Normally, password corruption is caused by an overly aggressive
antivirus program, but you said you don't use an AV. What
about an anti-spam or anti-malware program? I wonder if
Windows Defender can cause this.

Gary VanderMolen

"TomG" <TomG@msnews.com> wrote in message news:%23U3fRc$iHHA.4040@TK2MSFTNGP03.phx.gbl...
>I deleted the Windows Mail folder, then restarted Mail and reentered the account info. I can now get my mail without having to
>enter username and password. This machine is only 10 days old. I don't want to have to do this every 10 days or so. I am going to
>poke around in the registry to see what I can find.
>
> Tom
>
> "Tom" <tgilmer@RemoveThisadelphia.net> wrote in message news:%23xnPpz4iHHA.1388@TK2MSFTNGP05.phx.gbl...
>> OK, I'll give that a try tomorrow. Let you know what happens.
>>
>> Tom
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:%23B$$Yw4iHHA.688@TK2MSFTNGP03.phx.gbl...
>>> It is not possible to remove or reinstall Windows Mail.
>>> Assuming that you have no existing email to keep,
>>> you can have it regenerate most of its structure from scratch
>>> by deleting this directory:
>>> C:\Users\UserName\AppData\Local\Microsoft\Windows Mail
>>>
>>> Gary VanderMolen
>>>
>>> "Tom G" <tgilmer@DeleteThia> wrote in message news:uxQZVW4iHHA.4188@TK2MSFTNGP02.phx.gbl...
>>>>I don't use any anti-virus software. I had previously thought about deleting and reinstalling the accounts, so I tried it.
>>>>Same problem. This problem is deeper, maybe in the registry. I am going to explore removing and then reinstalling Windows
>>>>Mail.
>>>>
>>>> Tom
>>>>
>>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:OvxUO%233iHHA.4516@TK2MSFTNGP03.phx.gbl...
>>>>> Read http://www.oehelp.com/OETips.aspx#3
>>>>> Then uninstall your antivirus program, reboot, and try Windows Mail
>>>>> again. If it still won't save the password, create a new email account
>>>>> with the same settings as the existing account, then delete the
>>>>> existing account. restart Windows Mail, and it should work now.
>>>>> After you get your email working again, you will need to install
>>>>> a non-intrusive antivirus program such as the free AVG or Avast.
>>>>> Whichever antivirus program you use, be sure to NOT enable its
>>>>> email scanning option.
>>>>>
>>>>> Gary VanderMolen
>>>>>
>>>>> "Tom G" <tgilmer@DeleteThia> wrote in message news:O2x1wf3iHHA.4976@TK2MSFTNGP03.phx.gbl...
>>>>>>I am experiencing the same problem. Started yesterday. Vista Ultimate.
>>>>>>
>>>>>>
>>>>>> "wendy" <wendy@discussions.microsoft.com> wrote in message news:E9D2A77F-02BC-4B20-B743-87E3398CA480@microsoft.com...
>>>>>>> having the same problem. did you find a resolution yet? wendy
>>>>>>>
>>>>>>> "xumaxer" wrote:
>>>>>>>
>>>>>>>> Hi! I just recently started to get the logon Vista Mail window asking for
>>>>>>>> username & password everytime I run Windows Mail.
>>>>>>>> This happened to me today, after a long time I've installed Vista x64
>>>>>>>> Business. Even when checking "Remember Credentials" or "remember password" in
>>>>>>>> Tools/accounts/properties", I get the same logon window everytime I run Mail.
>>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>>
>

I am running Windows Defender. Would'nt that be something - two MSFT apps at
war?

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:OEzztWBjHHA.4300@TK2MSFTNGP05.phx.gbl...
> Thanks for the feedback.
> Normally, password corruption is caused by an overly aggressive
> antivirus program, but you said you don't use an AV. What
> about an anti-spam or anti-malware program? I wonder if
> Windows Defender can cause this.
>
> Gary VanderMolen
>
> "TomG" <TomG@msnews.com> wrote in message
> news:%23U3fRc$iHHA.4040@TK2MSFTNGP03.phx.gbl...
>>I deleted the Windows Mail folder, then restarted Mail and reentered the
>>account info. I can now get my mail without having to enter username and
>>password. This machine is only 10 days old. I don't want to have to do
>>this every 10 days or so. I am going to poke around in the registry to see
>>what I can find.
>>
>> Tom
>>
>> "Tom" <tgilmer@RemoveThisadelphia.net> wrote in message
>> news:%23xnPpz4iHHA.1388@TK2MSFTNGP05.phx.gbl...
>>> OK, I'll give that a try tomorrow. Let you know what happens.
>>>
>>> Tom
>>>
>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>> news:%23B$$Yw4iHHA.688@TK2MSFTNGP03.phx.gbl...
>>>> It is not possible to remove or reinstall Windows Mail.
>>>> Assuming that you have no existing email to keep,
>>>> you can have it regenerate most of its structure from scratch
>>>> by deleting this directory:
>>>> C:\Users\UserName\AppData\Local\Microsoft\Windows Mail
>>>>
>>>> Gary VanderMolen
>>>>
>>>> "Tom G" <tgilmer@DeleteThia> wrote in message
>>>> news:uxQZVW4iHHA.4188@TK2MSFTNGP02.phx.gbl...
>>>>>I don't use any anti-virus software. I had previously thought about
>>>>>deleting and reinstalling the accounts, so I tried it. Same problem.
>>>>>This problem is deeper, maybe in the registry. I am going to explore
>>>>>removing and then reinstalling Windows Mail.
>>>>>
>>>>> Tom
>>>>>
>>>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>>>> news:OvxUO%233iHHA.4516@TK2MSFTNGP03.phx.gbl...
>>>>>> Read http://www.oehelp.com/OETips.aspx#3
>>>>>> Then uninstall your antivirus program, reboot, and try Windows Mail
>>>>>> again. If it still won't save the password, create a new email
>>>>>> account
>>>>>> with the same settings as the existing account, then delete the
>>>>>> existing account. restart Windows Mail, and it should work now.
>>>>>> After you get your email working again, you will need to install
>>>>>> a non-intrusive antivirus program such as the free AVG or Avast.
>>>>>> Whichever antivirus program you use, be sure to NOT enable its
>>>>>> email scanning option.
>>>>>>
>>>>>> Gary VanderMolen
>>>>>>
>>>>>> "Tom G" <tgilmer@DeleteThia> wrote in message
>>>>>> news:O2x1wf3iHHA.4976@TK2MSFTNGP03.phx.gbl...
>>>>>>>I am experiencing the same problem. Started yesterday. Vista
>>>>>>>Ultimate.
>>>>>>>
>>>>>>>
>>>>>>> "wendy" <wendy@discussions.microsoft.com> wrote in message
>>>>>>> news:E9D2A77F-02BC-4B20-B743-87E3398CA480@microsoft.com...
>>>>>>>> having the same problem. did you find a resolution yet? wendy
>>>>>>>>
>>>>>>>> "xumaxer" wrote:
>>>>>>>>
>>>>>>>>> Hi! I just recently started to get the logon Vista Mail window
>>>>>>>>> asking for
>>>>>>>>> username & password everytime I run Windows Mail.
>>>>>>>>> This happened to me today, after a long time I've installed Vista
>>>>>>>>> x64
>>>>>>>>> Business. Even when checking "Remember Credentials" or "remember
>>>>>>>>> password" in
>>>>>>>>> Tools/accounts/properties", I get the same logon window everytime
>>>>>>>>> I run Mail.
>>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>
>

I was grasping at straws. I have no evidence that Defender
causes any problems. I'm going on three weeks without a
WinMail problem, knock on wood. I run Defender (which is
a Vista default) and Computer Associates antivirus with the
mail scan feature turned off. Four weeks ago, when I got
the stuck message in my outbox I was running Microsoft
Windows OneCare, which I have dumped.

Gary VanderMolen

"TomG" <TomG@msnews.com> wrote in message news:uiCbswBjHHA.4132@TK2MSFTNGP05.phx.gbl...
>I am running Windows Defender. Would'nt that be something - two MSFT apps at war?
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:OEzztWBjHHA.4300@TK2MSFTNGP05.phx.gbl...
>> Thanks for the feedback.
>> Normally, password corruption is caused by an overly aggressive
>> antivirus program, but you said you don't use an AV. What
>> about an anti-spam or anti-malware program? I wonder if
>> Windows Defender can cause this.
>>
>> Gary VanderMolen
>>
>> "TomG" <TomG@msnews.com> wrote in message news:%23U3fRc$iHHA.4040@TK2MSFTNGP03.phx.gbl...
>>>I deleted the Windows Mail folder, then restarted Mail and reentered the account info. I can now get my mail without having to
>>>enter username and password. This machine is only 10 days old. I don't want to have to do this every 10 days or so. I am going
>>>to poke around in the registry to see what I can find.
>>>
>>> Tom
>>>
>>> "Tom" <tgilmer@RemoveThisadelphia.net> wrote in message news:%23xnPpz4iHHA.1388@TK2MSFTNGP05.phx.gbl...
>>>> OK, I'll give that a try tomorrow. Let you know what happens.
>>>>
>>>> Tom
>>>>
>>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:%23B$$Yw4iHHA.688@TK2MSFTNGP03.phx.gbl...
>>>>> It is not possible to remove or reinstall Windows Mail.
>>>>> Assuming that you have no existing email to keep,
>>>>> you can have it regenerate most of its structure from scratch
>>>>> by deleting this directory:
>>>>> C:\Users\UserName\AppData\Local\Microsoft\Windows Mail
>>>>>
>>>>> Gary VanderMolen
>>>>>
>>>>> "Tom G" <tgilmer@DeleteThia> wrote in message news:uxQZVW4iHHA.4188@TK2MSFTNGP02.phx.gbl...
>>>>>>I don't use any anti-virus software. I had previously thought about deleting and reinstalling the accounts, so I tried it.
>>>>>>Same problem. This problem is deeper, maybe in the registry. I am going to explore removing and then reinstalling Windows
>>>>>>Mail.
>>>>>>
>>>>>> Tom
>>>>>>
>>>>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:OvxUO%233iHHA.4516@TK2MSFTNGP03.phx.gbl...
>>>>>>> Read http://www.oehelp.com/OETips.aspx#3
>>>>>>> Then uninstall your antivirus program, reboot, and try Windows Mail
>>>>>>> again. If it still won't save the password, create a new email account
>>>>>>> with the same settings as the existing account, then delete the
>>>>>>> existing account. restart Windows Mail, and it should work now.
>>>>>>> After you get your email working again, you will need to install
>>>>>>> a non-intrusive antivirus program such as the free AVG or Avast.
>>>>>>> Whichever antivirus program you use, be sure to NOT enable its
>>>>>>> email scanning option.
>>>>>>>
>>>>>>> Gary VanderMolen
>>>>>>>
>>>>>>> "Tom G" <tgilmer@DeleteThia> wrote in message news:O2x1wf3iHHA.4976@TK2MSFTNGP03.phx.gbl...
>>>>>>>>I am experiencing the same problem. Started yesterday. Vista Ultimate.
>>>>>>>>
>>>>>>>>
>>>>>>>> "wendy" <wendy@discussions.microsoft.com> wrote in message news:E9D2A77F-02BC-4B20-B743-87E3398CA480@microsoft.com...
>>>>>>>>> having the same problem. did you find a resolution yet? wendy
>>>>>>>>>
>>>>>>>>> "xumaxer" wrote:
>>>>>>>>>
>>>>>>>>>> Hi! I just recently started to get the logon Vista Mail window asking for
>>>>>>>>>> username & password everytime I run Windows Mail.
>>>>>>>>>> This happened to me today, after a long time I've installed Vista x64
>>>>>>>>>> Business. Even when checking "Remember Credentials" or "remember password" in
>>>>>>>>>> Tools/accounts/properties", I get the same logon window everytime I run Mail.
>>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>

I am not blaming Defender. I've been running it on XP since it first came
out. The problem here is that there only a few guys who know the internals
of Windows Mail and, unless they become aware of a problem, the problem will
continue. As I said before, this machine is only a couple of weeks old. If
the problem reappears, I will post a new item titled Login username and
password.

Tom

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:Ovmx9bEjHHA.4552@TK2MSFTNGP04.phx.gbl...
>I was grasping at straws. I have no evidence that Defender
> causes any problems. I'm going on three weeks without a
> WinMail problem, knock on wood. I run Defender (which is
> a Vista default) and Computer Associates antivirus with the
> mail scan feature turned off. Four weeks ago, when I got
> the stuck message in my outbox I was running Microsoft
> Windows OneCare, which I have dumped.
>
> Gary VanderMolen
>
> "TomG" <TomG@msnews.com> wrote in message
> news:uiCbswBjHHA.4132@TK2MSFTNGP05.phx.gbl...
>>I am running Windows Defender. Would'nt that be something - two MSFT apps
>>at war?
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:OEzztWBjHHA.4300@TK2MSFTNGP05.phx.gbl...
>>> Thanks for the feedback.
>>> Normally, password corruption is caused by an overly aggressive
>>> antivirus program, but you said you don't use an AV. What
>>> about an anti-spam or anti-malware program? I wonder if
>>> Windows Defender can cause this.
>>>
>>> Gary VanderMolen
>>>
>>> "TomG" <TomG@msnews.com> wrote in message
>>> news:%23U3fRc$iHHA.4040@TK2MSFTNGP03.phx.gbl...
>>>>I deleted the Windows Mail folder, then restarted Mail and reentered the
>>>>account info. I can now get my mail without having to enter username and
>>>>password. This machine is only 10 days old. I don't want to have to do
>>>>this every 10 days or so. I am going to poke around in the registry to
>>>>see what I can find.
>>>>
>>>> Tom
>>>>
>>>> "Tom" <tgilmer@RemoveThisadelphia.net> wrote in message
>>>> news:%23xnPpz4iHHA.1388@TK2MSFTNGP05.phx.gbl...
>>>>> OK, I'll give that a try tomorrow. Let you know what happens.
>>>>>
>>>>> Tom
>>>>>
>>>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>>>> news:%23B$$Yw4iHHA.688@TK2MSFTNGP03.phx.gbl...
>>>>>> It is not possible to remove or reinstall Windows Mail.
>>>>>> Assuming that you have no existing email to keep,
>>>>>> you can have it regenerate most of its structure from scratch
>>>>>> by deleting this directory:
>>>>>> C:\Users\UserName\AppData\Local\Microsoft\Windows Mail
>>>>>>
>>>>>> Gary VanderMolen
>>>>>>
>>>>>> "Tom G" <tgilmer@DeleteThia> wrote in message
>>>>>> news:uxQZVW4iHHA.4188@TK2MSFTNGP02.phx.gbl...
>>>>>>>I don't use any anti-virus software. I had previously thought about
>>>>>>>deleting and reinstalling the accounts, so I tried it. Same problem.
>>>>>>>This problem is deeper, maybe in the registry. I am going to explore
>>>>>>>removing and then reinstalling Windows Mail.
>>>>>>>
>>>>>>> Tom
>>>>>>>
>>>>>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>>>>>> news:OvxUO%233iHHA.4516@TK2MSFTNGP03.phx.gbl...
>>>>>>>> Read http://www.oehelp.com/OETips.aspx#3
>>>>>>>> Then uninstall your antivirus program, reboot, and try Windows Mail
>>>>>>>> again. If it still won't save the password, create a new email
>>>>>>>> account
>>>>>>>> with the same settings as the existing account, then delete the
>>>>>>>> existing account. restart Windows Mail, and it should work now.
>>>>>>>> After you get your email working again, you will need to install
>>>>>>>> a non-intrusive antivirus program such as the free AVG or Avast.
>>>>>>>> Whichever antivirus program you use, be sure to NOT enable its
>>>>>>>> email scanning option.
>>>>>>>>
>>>>>>>> Gary VanderMolen
>>>>>>>>
>>>>>>>> "Tom G" <tgilmer@DeleteThia> wrote in message
>>>>>>>> news:O2x1wf3iHHA.4976@TK2MSFTNGP03.phx.gbl...
>>>>>>>>>I am experiencing the same problem. Started yesterday. Vista
>>>>>>>>>Ultimate.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> "wendy" <wendy@discussions.microsoft.com> wrote in message
>>>>>>>>> news:E9D2A77F-02BC-4B20-B743-87E3398CA480@microsoft.com...
>>>>>>>>>> having the same problem. did you find a resolution yet? wendy
>>>>>>>>>>
>>>>>>>>>> "xumaxer" wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi! I just recently started to get the logon Vista Mail window
>>>>>>>>>>> asking for
>>>>>>>>>>> username & password everytime I run Windows Mail.
>>>>>>>>>>> This happened to me today, after a long time I've installed
>>>>>>>>>>> Vista x64
>>>>>>>>>>> Business. Even when checking "Remember Credentials" or "remember
>>>>>>>>>>> password" in
>>>>>>>>>>> Tools/accounts/properties", I get the same logon window
>>>>>>>>>>> everytime I run Mail.
>>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
>