First thing is to remove McAfee or Norton AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product (for Norton see here:
http://service1.symantec.com/SUPPORT...05033108162039.
Then get something less invasive. There are a number of free
antivirus programs, but with any you have to disable email scanning. See
www.oehelp.com/OETips.aspx#3
You can also try compacting and repairing the database using my WMUtil
program (
www.oehelp.com/WMUtil/).
After that, the only solution so far is to wipe out the database. So go to
Tools | Options | Advanced | Maintenance | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory, so that the Windows Mail directory is completely empty.
Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can drag the eml files from the directory to which you moved the
files into WinMail folders.
steve
"Patti Saboorian" <PattiSaboorian@discussions.microsoft.com> wrote in
message news:4974AA4A-1F8E-428C-8BE6-C77E5330B6F2@microsoft.com...
> There is a message I tried to send a long time ago that has been sitting
> in
> my Outbox and not sending. Every time I open Windows Mail, a notification
> pops up that says, "One or more messages in your Outbox do not have a
> valid
> account specified. Would you like to use your default account to send
> these
> messages?" It then has a Yes or No selection. No matter what I push,
> that
> email will not leave my Outbox and if I try to delete it, a notification
> always pops up that says, "An unknown error has occured." The body of the
> email itself is like a website that won't display the page. It says,
> "Message could not be displayed." The original body is gone. How do I
> get
> rid of this email so the first notification won't pop up everytime I open
> Windows Mail?