Vista - Orange technical suggest downloading outlook express

Orange ISP technical suggest downloading outlook express as my windows mail
can send but not receive e mail. OE 6 refuses to download as there is a later
edition on PC. Any suggestions?

You cannot install OE6 in Windows Vista.
Your choices are:
a) work with us to resolve your issue, or
b) switch to an alternate email program such as
the free Mozilla Thunderbird:
http://www.mozilla.com/en-US/thunderbird/

Gary VanderMolen

"terry6082" <terry6082@discussions.microsoft.com> wrote in message news:7070A399-7C90-415F-93E1-859E3DC67BE4@microsoft.com...
> Orange ISP technical suggest downloading outlook express as my windows mail
> can send but not receive e mail. OE 6 refuses to download as there is a later
> edition on PC. Any suggestions?

terry6082 wrote:
> Orange ISP technical suggest downloading outlook express as my windows mail
> can send but not receive e mail. OE 6 refuses to download as there is a later
> edition on PC. Any suggestions?

Thunderbird is a very nice email program with excellent junk filtering.
http://www.mozilla.com


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Or you could try Windows Live Mail Desktop beta

"Malke" <notreally@invalid.invalid> wrote in message
news:eCYZvH4iHHA.4768@TK2MSFTNGP05.phx.gbl...
> terry6082 wrote:
>> Orange ISP technical suggest downloading outlook express as my windows
>> mail can send but not receive e mail. OE 6 refuses to download as there
>> is a later edition on PC. Any suggestions?
>
> Thunderbird is a very nice email program with excellent junk filtering.
> http://www.mozilla.com
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User

I think the OP's issue is not email client related.
All we know is that he can't receive although he can send,
with no other details.

Gary VanderMolen

"Raul" <v_2rath@hotmail.com> wrote in message news:e9azqn4iHHA.4552@TK2MSFTNGP05.phx.gbl...
> Or you could try Windows Live Mail Desktop beta
>
> "Malke" <notreally@invalid.invalid> wrote in message news:eCYZvH4iHHA.4768@TK2MSFTNGP05.phx.gbl...
>> terry6082 wrote:
>>> Orange ISP technical suggest downloading outlook express as my windows mail can send but not receive e mail. OE 6 refuses to
>>> download as there is a later edition on PC. Any suggestions?
>>
>> Thunderbird is a very nice email program with excellent junk filtering.
>> http://www.mozilla.com
>>
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User

I have downloaded thunderbird now. It has the same problem. Sends ok but no
receive. I have disabled all e mail filtering, tried disabling firewall but
no joy. Any thoughts?

"Gary VanderMolen" wrote:

> I think the OP's issue is not email client related.
> All we know is that he can't receive although he can send,
> with no other details.
>
> Gary VanderMolen
>
> "Raul" <v_2rath@hotmail.com> wrote in message news:e9azqn4iHHA.4552@TK2MSFTNGP05.phx.gbl...
> > Or you could try Windows Live Mail Desktop beta
> >
> > "Malke" <notreally@invalid.invalid> wrote in message news:eCYZvH4iHHA.4768@TK2MSFTNGP05.phx.gbl...
> >> terry6082 wrote:
> >>> Orange ISP technical suggest downloading outlook express as my windows mail can send but not receive e mail. OE 6 refuses to
> >>> download as there is a later edition on PC. Any suggestions?
> >>
> >> Thunderbird is a very nice email program with excellent junk filtering.
> >> http://www.mozilla.com
> >>
> >>
> >> Malke
> >> --
> >> Elephant Boy Computers
> >> www.elephantboycomputers.com
> >> "Don't Panic!"
> >> MS-MVP Windows - Shell/User
>
>
>

Just as I suspected, your issue is not mail client related.
Do you get any sort of error message when you try to receive mail?

If no error message, can you give us the name of the incoming mail server,
and any special ports or settings?

Gary VanderMolen

"terry6082" <terry6082@discussions.microsoft.com> wrote in message news:2354CF8B-345E-48B9-B61F-696F21A10F2F@microsoft.com...
>I have downloaded thunderbird now. It has the same problem. Sends ok but no
> receive. I have disabled all e mail filtering, tried disabling firewall but
> no joy. Any thoughts?
>
> "Gary VanderMolen" wrote:
>
>> I think the OP's issue is not email client related.
>> All we know is that he can't receive although he can send,
>> with no other details.
>>
>> Gary VanderMolen
>>
>> "Raul" <v_2rath@hotmail.com> wrote in message news:e9azqn4iHHA.4552@TK2MSFTNGP05.phx.gbl...
>> > Or you could try Windows Live Mail Desktop beta
>> >
>> > "Malke" <notreally@invalid.invalid> wrote in message news:eCYZvH4iHHA.4768@TK2MSFTNGP05.phx.gbl...
>> >> terry6082 wrote:
>> >>> Orange ISP technical suggest downloading outlook express as my windows mail can send but not receive e mail. OE 6 refuses
>> >>> to
>> >>> download as there is a later edition on PC. Any suggestions?
>> >>
>> >> Thunderbird is a very nice email program with excellent junk filtering.
>> >> http://www.mozilla.com
>> >>
>> >>
>> >> Malke
>> >> --
>> >> Elephant Boy Computers
>> >> www.elephantboycomputers.com
>> >> "Don't Panic!"
>> >> MS-MVP Windows - Shell/User

thank you for the help
yes it gives the error Ox800CCC0e
incoming server is pop.wanadoo.co.uk
I don't know what to try next.
Terry

"Gary VanderMolen" wrote:

> Just as I suspected, your issue is not mail client related.
> Do you get any sort of error message when you try to receive mail?
>
> If no error message, can you give us the name of the incoming mail server,
> and any special ports or settings?
>
> Gary VanderMolen
>
> "terry6082" <terry6082@discussions.microsoft.com> wrote in message news:2354CF8B-345E-48B9-B61F-696F21A10F2F@microsoft.com...
> >I have downloaded thunderbird now. It has the same problem. Sends ok but no
> > receive. I have disabled all e mail filtering, tried disabling firewall but
> > no joy. Any thoughts?
> >
> > "Gary VanderMolen" wrote:
> >
> >> I think the OP's issue is not email client related.
> >> All we know is that he can't receive although he can send,
> >> with no other details.
> >>
> >> Gary VanderMolen
> >>
> >> "Raul" <v_2rath@hotmail.com> wrote in message news:e9azqn4iHHA.4552@TK2MSFTNGP05.phx.gbl...
> >> > Or you could try Windows Live Mail Desktop beta
> >> >
> >> > "Malke" <notreally@invalid.invalid> wrote in message news:eCYZvH4iHHA.4768@TK2MSFTNGP05.phx.gbl...
> >> >> terry6082 wrote:
> >> >>> Orange ISP technical suggest downloading outlook express as my windows mail can send but not receive e mail. OE 6 refuses
> >> >>> to
> >> >>> download as there is a later edition on PC. Any suggestions?
> >> >>
> >> >> Thunderbird is a very nice email program with excellent junk filtering.
> >> >> http://www.mozilla.com
> >> >>
> >> >>
> >> >> Malke
> >> >> --
> >> >> Elephant Boy Computers
> >> >> www.elephantboycomputers.com
> >> >> "Don't Panic!"
> >> >> MS-MVP Windows - Shell/User
>
>
>

"terry6082" <terry6082@discussions.microsoft.com> wrote in message
news:2F476BB3-1519-4C54-B293-072135566B8A@microsoft.com...
> thank you for the help
> yes it gives the error Ox800CCC0e
> incoming server is pop.wanadoo.co.uk
> I don't know what to try next.
> Terry


Terry, can you log in here with username & password?
http://www.orange.co.uk/


After you have checked your mail, click on Help and Support, type in Outlook
Express, (Windows Mail set up is the same as OE) have a look around at the
respective settings for Dial-up or BB, since you never mentioned how you
connect.

Is it a former dial-up account and you now use BB?

--
Regards Steve.
MS-MVP. OE. [DTS]

I have a win 98 pc next to this vista pc, both on BB. The w98 is fine with e
mail.
I checked all the settings were the same on both PC's but I will check again
to see if there is any difference. I hadc to do a system restore on the vista
pc. Could that have blocked port 110?

Terry

"terry6082" wrote:

> Orange ISP technical suggest downloading outlook express as my windows mail
> can send but not receive e mail. OE 6 refuses to download as there is a later
> edition on PC. Any suggestions?