Windows Vista Forums

Potential fix for stuck outbox messages
  1. #1


    Steve Cochran Guest

    Potential fix for stuck outbox messages

    In some circumstances, messages will become stuck in the Outbox folder
    according to WinMail (even though no message may exist in the outbox
    directory of eml files). These stuck messages prevent WinMail from being
    able to send any messages.

    Previously the only solution was to wipe out the database. I've now added a
    button to my WMUtil program (http://www.oehelp.com/WMUtil/Default.aspx).
    Clicking on the "Clear Outbox" button will remove all references in the
    database to outbox messages. This should then enable the user to send
    messages again, but since I haven't had the problem, I haven't been able to
    test if it will work for those who are experiencing it.



    steve


      My System SpecsSystem Spec

  2. #2


    Julian Guest

    Re: Potential fix for stuck outbox messages

    "Steve Cochran" <scochran@oehelp.com> wrote in message
    news:14A87C0D-07EA-42EB-8C80-F4A4C78FEBC9@microsoft.com...
    > In some circumstances, messages will become stuck in the Outbox folder
    > according to WinMail (even though no message may exist in the outbox
    > directory of eml files). These stuck messages prevent WinMail from being
    > able to send any messages.
    >
    > Previously the only solution was to wipe out the database. I've now added
    > a button to my WMUtil program (http://www.oehelp.com/WMUtil/Default.aspx).
    > Clicking on the "Clear Outbox" button will remove all references in the
    > database to outbox messages. This should then enable the user to send
    > messages again, but since I haven't had the problem, I haven't been able
    > to test if it will work for those who are experiencing it.


    I don't need it myself, yet, but thanks in advance for putting in the
    effort.
    Cheers.


      My System SpecsSystem Spec

  3. #3


    Gary VanderMolen Guest

    Re: Potential fix for stuck outbox messages

    "Julian" <Julianlzb87@gmail.com> wrote in message news:E5AE8DE4-E404-4314-BB86-6C721CDC0B48@microsoft.com...
    > "Steve Cochran" <scochran@oehelp.com> wrote in message news:14A87C0D-07EA-42EB-8C80-F4A4C78FEBC9@microsoft.com...
    >> In some circumstances, messages will become stuck in the Outbox folder according to WinMail (even though no message may exist
    >> in the outbox directory of eml files). These stuck messages prevent WinMail from being able to send any messages.
    >>
    >> Previously the only solution was to wipe out the database. I've now added a button to my WMUtil program
    >> (http://www.oehelp.com/WMUtil/Default.aspx). Clicking on the "Clear Outbox" button will remove all references in the database
    >> to outbox messages. This should then enable the user to send messages again, but since I haven't had the problem, I haven't
    >> been able to test if it will work for those who are experiencing it.

    >
    > I don't need it myself, yet, but thanks in advance for putting in the effort.
    > Cheers.


    Likewise. I'll make sure to recommend this utility to anyone
    suffering from the stuck message in the Outbox problem.
    --
    Gary VanderMolen



      My System SpecsSystem Spec

  4. #4


    Steve Cochran Guest

    Re: Potential fix for stuck outbox messages

    I'm waiting to see what happens for the users with the problem.

    The WinMail.exe process has to be ended to enable the button. And it takes
    a while to go through and fix things. If there are actually messages in the
    outbox directory of eml files, then those messages are not deleted. Only
    the database is cleared of references to outbox messages.

    steve

    "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
    news:u%23Xg86RjHHA.3792@TK2MSFTNGP04.phx.gbl...
    > "Julian" <Julianlzb87@gmail.com> wrote in message
    > news:E5AE8DE4-E404-4314-BB86-6C721CDC0B48@microsoft.com...
    >> "Steve Cochran" <scochran@oehelp.com> wrote in message
    >> news:14A87C0D-07EA-42EB-8C80-F4A4C78FEBC9@microsoft.com...
    >>> In some circumstances, messages will become stuck in the Outbox folder
    >>> according to WinMail (even though no message may exist in the outbox
    >>> directory of eml files). These stuck messages prevent WinMail from being
    >>> able to send any messages.
    >>>
    >>> Previously the only solution was to wipe out the database. I've now
    >>> added a button to my WMUtil program
    >>> (http://www.oehelp.com/WMUtil/Default.aspx). Clicking on the "Clear
    >>> Outbox" button will remove all references in the database to outbox
    >>> messages. This should then enable the user to send messages again, but
    >>> since I haven't had the problem, I haven't been able to test if it will
    >>> work for those who are experiencing it.

    >>
    >> I don't need it myself, yet, but thanks in advance for putting in the
    >> effort.
    >> Cheers.

    >
    > Likewise. I'll make sure to recommend this utility to anyone
    > suffering from the stuck message in the Outbox problem.
    > --
    > Gary VanderMolen
    >



      My System SpecsSystem Spec

  5. #5


    Steve Cochran Guest

    Re: Potential fix for stuck outbox messages

    I'm still waiting to see if it works.

    Thanks!

    steve

    "Julian" <Julianlzb87@gmail.com> wrote in message
    news:E5AE8DE4-E404-4314-BB86-6C721CDC0B48@microsoft.com...
    > "Steve Cochran" <scochran@oehelp.com> wrote in message
    > news:14A87C0D-07EA-42EB-8C80-F4A4C78FEBC9@microsoft.com...
    >> In some circumstances, messages will become stuck in the Outbox folder
    >> according to WinMail (even though no message may exist in the outbox
    >> directory of eml files). These stuck messages prevent WinMail from being
    >> able to send any messages.
    >>
    >> Previously the only solution was to wipe out the database. I've now
    >> added a button to my WMUtil program
    >> (http://www.oehelp.com/WMUtil/Default.aspx). Clicking on the "Clear
    >> Outbox" button will remove all references in the database to outbox
    >> messages. This should then enable the user to send messages again, but
    >> since I haven't had the problem, I haven't been able to test if it will
    >> work for those who are experiencing it.

    >
    > I don't need it myself, yet, but thanks in advance for putting in the
    > effort.
    > Cheers.



      My System SpecsSystem Spec

  6. #6


    benjibogs Guest

    Re: Potential fix for stuck outbox messages



    "Steve Cochran" wrote:

    > I'm still waiting to see if it works.
    >
    > Thanks!
    >
    > steve



    Steve, I downloaded the WUtil and when I went to run the clear outbox I got
    an error message saying "Unhandled exception has occured in your
    application.........
    Unable to load DLL @scxout.dll@ the application has failed to start because
    it's side by side configuration is incorrect......"

    What does this mean?

      My System SpecsSystem Spec

  7. #7


    Steve Cochran Guest

    Re: Potential fix for stuck outbox messages

    Create a directory on the Desktop. Then extract the two files from the zip
    file into that directory. Then open that directory and click on the
    WMUtil.exe file to open the program. See if that fixes the problem.

    steve

    "benjibogs" <benjibogs@discussions.microsoft.com> wrote in message
    news4705C78-1DD2-4081-A25F-6FC4765A98E5@microsoft.com...
    >
    >
    > "Steve Cochran" wrote:
    >
    >> I'm still waiting to see if it works.
    >>
    >> Thanks!
    >>
    >> steve

    >
    >
    > Steve, I downloaded the WUtil and when I went to run the clear outbox I
    > got
    > an error message saying "Unhandled exception has occured in your
    > application.........
    > Unable to load DLL @scxout.dll@ the application has failed to start
    > because
    > it's side by side configuration is incorrect......"
    >
    > What does this mean?



      My System SpecsSystem Spec

  8. #8


    benjibogs Guest

    Re: Potential fix for stuck outbox messages

    By directory you mean folder? - sorry not all that clever with these pc wotsits

    "Steve Cochran" wrote:

    > Create a directory on the Desktop. Then extract the two files from the zip
    > file into that directory. Then open that directory and click on the
    > WMUtil.exe file to open the program. See if that fixes the problem.
    >
    > steve
    >
    > "benjibogs" <benjibogs@discussions.microsoft.com> wrote in message
    > news4705C78-1DD2-4081-A25F-6FC4765A98E5@microsoft.com...
    > >
    > >
    > > "Steve Cochran" wrote:
    > >
    > >> I'm still waiting to see if it works.
    > >>
    > >> Thanks!
    > >>
    > >> steve

    > >
    > >
    > > Steve, I downloaded the WUtil and when I went to run the clear outbox I
    > > got
    > > an error message saying "Unhandled exception has occured in your
    > > application.........
    > > Unable to load DLL @scxout.dll@ the application has failed to start
    > > because
    > > it's side by side configuration is incorrect......"
    > >
    > > What does this mean?

    >


      My System SpecsSystem Spec

  9. #9


    Frank Saunders, MS-MVP OE/WM Guest

    Re: Potential fix for stuck outbox messages

    Yes. Directory = Folder

    "benjibogs" <benjibogs@discussions.microsoft.com> wrote in message
    news:F1DBA1C0-5D51-4630-90C9-3EC61ACD4E79@microsoft.com...
    > By directory you mean folder? - sorry not all that clever with these pc
    > wotsits
    >
    > "Steve Cochran" wrote:
    >
    >> Create a directory on the Desktop. Then extract the two files from the
    >> zip
    >> file into that directory. Then open that directory and click on the
    >> WMUtil.exe file to open the program. See if that fixes the problem.
    >>
    >> steve
    >>
    >> "benjibogs" <benjibogs@discussions.microsoft.com> wrote in message
    >> news4705C78-1DD2-4081-A25F-6FC4765A98E5@microsoft.com...
    >> >
    >> >
    >> > "Steve Cochran" wrote:
    >> >
    >> >> I'm still waiting to see if it works.
    >> >>
    >> >> Thanks!
    >> >>
    >> >> steve
    >> >
    >> >
    >> > Steve, I downloaded the WUtil and when I went to run the clear outbox
    >> > I
    >> > got
    >> > an error message saying "Unhandled exception has occured in your
    >> > application.........
    >> > Unable to load DLL @scxout.dll@ the application has failed to start
    >> > because
    >> > it's side by side configuration is incorrect......"
    >> >
    >> > What does this mean?

    >>




      My System SpecsSystem Spec

  10. #10


    raecy Guest

    Re: Potential fix for stuck outbox messages

    Hi guys,

    I've read all the messages and have downloaded the fix, and I'm STILL STUCK,
    ( I did not understand the whole moving process, because it's kind of
    muddled, no matter how many times you explain it, something I'm doing isn't
    right. ) however this is what I'm getting when I try to run the tool:

    Unhandled exception has occurred in your application. If you click continue,
    the application will ignore this error and attempt to continue. If you click
    Quit, the application will close immediately.

    When you click on Details in the box, this is what you get:

    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.DllNotFoundException: Unable to load DLL 'scxout.dll': The
    application has failed to start because its side-by-side configuration is
    incorrect. Please see the application event log for more detail. (Exception
    from HRESULT: 0x800736B1)
    at WMUtil.MWMUtil1.XOut(IntPtr pszLogPath, IntPtr pszName,
    XoutCallbackProc x)
    at WMUtil.frmWMUtil1.btnXOut_Click(Object sender, EventArgs e)
    at System.Windows.Forms.Control.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons
    button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ButtonBase.WndProc(Message& m)
    at System.Windows.Forms.Button.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
    IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase:
    file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    WMUtil
    Assembly Version: 1.5.0.0
    Win32 Version: 1.5.0.0
    CodeBase: file:///C:/Users/Heather/Desktop/Mail%20Help/wmutil/WMUtil.exe
    ----------------------------------------
    Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.312 (rtmLHS.050727-3100)
    CodeBase:
    file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase:
    file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase:
    file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase:
    file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase:
    file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase:
    file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase:
    file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.






    I'm very, very frustrated with a lot of things with VISTA--but this has been
    by far the most annoying.



      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Potential fix for stuck outbox messages problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
messages stuck in outbox dara Vista mail 2 29 Jan 2010
Messages stuck in outbox Molson188 Vista mail 2 18 Jun 2008
MESSAGES STUCK IN OUTBOX Jude Vista mail 4 11 Jun 2008
Messages stuck in Outbox Jim and Diane Allman Vista mail 3 20 Feb 2008
Messages stuck outbox-WMUtil is not clearing outbox. Error message Mamasita Vista mail 18 11 Jul 2007