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Vista - Cannot set up email

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Old 05-04-2007   #1 (permalink)
Debbie Douglass


 
 

Cannot set up email



My System SpecsSystem Spec
Old 05-04-2007   #2 (permalink)
DGuess


 
 

Re: Cannot set up email

My car is making a noise can you fix it?

See the following page
http://www.dts-l.org/goodpost.htm


"Debbie Douglass" <ddouglass@bellsouth.net> wrote in message
news:%23luWfDqjHHA.568@TK2MSFTNGP02.phx.gbl...
>


My System SpecsSystem Spec
Old 05-05-2007   #3 (permalink)
Malke


 
 

Re: Cannot set up email

DGuess wrote:
> My car is making a noise can you fix it?
>
> See the following page
> http://www.dts-l.org/goodpost.htm
>
>
> "Debbie Douglass" <ddouglass@bellsouth.net> wrote in message
> news:%23luWfDqjHHA.568@TK2MSFTNGP02.phx.gbl...
>>

>


And in addition to DGuess's excellent advice, here's my standard "email
issues" blurb:

The most common problems for people having trouble sending/receiving
email are:

1. You are using the wrong mail server settings. Check your ISP's
website ( or that of your web hosting company if your mail host is other
than your ISP) for the correct mail server settings for POP (Incoming)
and SMTP (outgoing). Most ISP's will also have a "walkthrough" to show
you how to set up mail using popular email clients such as Outlook
Express, Eudora, and Thunderbird. If they don't have instructions for
Windows Mail yet, use the ones for Outlook Express.

2. You have "outgoing mail server requires authentication" checked when
it does not. Or vice versa.

3. You are trying to send mail through an SMTP server that isn't your
regular ISP; i.e., you are trying to send mail through AT&T's server
when your ISP is Comcast. Some ISP's care about this and some don't.

4. Your user name and/or password are incorrect. Yes, you do have a user
name and password for your email. It probably has just been a long time
since you set this up (or someone else set it up for you) and you've
forgotten. Look through your ISP-related documentation or contact your
ISP. They will be able to tell you your user name and assign you a new
password.

5. Your antivirus is set to scan emails and/or is one that causes
problems with your operating system (such as McAfee in Vista). Turn this
option off since it doesn't provide you any extra protection and tends
to cause problems.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
My System SpecsSystem Spec
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