Vista - Can recieve mail but cannot send

this is an on again off again problem that is now permanently on. Here is the
exact error message

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Pended Account', Account: 'Heartland Payment Sales
Email', Server: 'mail.e-hpssales.com', Protocol: SMTP, Port: 25, Secure(SSL):
Yes, Socket Error: 10053, Error Number: 0x800CCC0F

ansomeone either explain this, or provide a fix. it is really starting to
get annoying, I jjust switched to Windows Vista Ultimate and am not enjoying
the experience

The error you're experiencing is almost certainly caused
by your antivirus program.
Read http://www.oehelp.com/OETips.aspx#3
Then uninstall your antivirus program, reboot, and try WinMail
again. After you get your email working, you will need to install
a non-intrusive antivirus program such as the free Avast.
Whichever antivirus you select, be sure to NOT enable the email
scanning option.

Gary VanderMolen

"Lee" <Lee@discussions.microsoft.com> wrote in message news:A2E4C82C-23C5-4709-B681-744F57B5636C@microsoft.com...
> this is an on again off again problem that is now permanently on. Here is the
> exact error message
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Re: Pended Account', Account: 'Heartland Payment Sales
> Email', Server: 'mail.e-hpssales.com', Protocol: SMTP, Port: 25, Secure(SSL):
> Yes, Socket Error: 10053, Error Number: 0x800CCC0F
>
> ansomeone either explain this, or provide a fix. it is really starting to
> get annoying, I jjust switched to Windows Vista Ultimate and am not enjoying
> the experience

Gary,

I tried everything even turning off the NAV still didnt work, I then looked
on my old laptop settings in OE and changed the port settings in WM to
(outgoing mail to 443)and it immediately solved the problem. The issue is,
however why do I have inconsistent problems, it just fails out of
no-where....???

"Gary VanderMolen" wrote:

> The error you're experiencing is almost certainly caused
> by your antivirus program.
> Read http://www.oehelp.com/OETips.aspx#3
> Then uninstall your antivirus program, reboot, and try WinMail
> again. After you get your email working, you will need to install
> a non-intrusive antivirus program such as the free Avast.
> Whichever antivirus you select, be sure to NOT enable the email
> scanning option.
>
> Gary VanderMolen
>
> "Lee" <Lee@discussions.microsoft.com> wrote in message news:A2E4C82C-23C5-4709-B681-744F57B5636C@microsoft.com...
> > this is an on again off again problem that is now permanently on. Here is the
> > exact error message
> >
> > Your server has unexpectedly terminated the connection. Possible causes for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'Re: Pended Account', Account: 'Heartland Payment Sales
> > Email', Server: 'mail.e-hpssales.com', Protocol: SMTP, Port: 25, Secure(SSL):
> > Yes, Socket Error: 10053, Error Number: 0x800CCC0F
> >
> > ansomeone either explain this, or provide a fix. it is really starting to
> > get annoying, I jjust switched to Windows Vista Ultimate and am not enjoying
> > the experience
>
>
>

I am not familiar with your mail provider, e-hpssales.com, or what
ports its mail server uses. Port 443 is certainly non-standard.

As far as "turning off the NAV", it is not clear what you mean by that
(turned off mail scanning, uninstalled the program?).
Many NAV users report no relief of symptoms until the program
was completely uninstalled.

Gary VanderMolen

"Lee" <Lee@discussions.microsoft.com> wrote in message news:6B58ED0D-010B-4D2A-8C76-2E14CF81297E@microsoft.com...
> Gary,
>
> I tried everything even turning off the NAV still didnt work, I then looked
> on my old laptop settings in OE and changed the port settings in WM to
> (outgoing mail to 443)and it immediately solved the problem. The issue is,
> however why do I have inconsistent problems, it just fails out of
> no-where....???
>
> "Gary VanderMolen" wrote:
>
>> The error you're experiencing is almost certainly caused
>> by your antivirus program.
>> Read http://www.oehelp.com/OETips.aspx#3
>> Then uninstall your antivirus program, reboot, and try WinMail
>> again. After you get your email working, you will need to install
>> a non-intrusive antivirus program such as the free Avast.
>> Whichever antivirus you select, be sure to NOT enable the email
>> scanning option.
>>
>> Gary VanderMolen
>>
>> "Lee" <Lee@discussions.microsoft.com> wrote in message news:A2E4C82C-23C5-4709-B681-744F57B5636C@microsoft.com...
>> > this is an on again off again problem that is now permanently on. Here is the
>> > exact error message
>> >
>> > Your server has unexpectedly terminated the connection. Possible causes for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Subject 'Re: Pended Account', Account: 'Heartland Payment Sales
>> > Email', Server: 'mail.e-hpssales.com', Protocol: SMTP, Port: 25, Secure(SSL):
>> > Yes, Socket Error: 10053, Error Number: 0x800CCC0F
>> >
>> > ansomeone either explain this, or provide a fix. it is really starting to
>> > get annoying, I jjust switched to Windows Vista Ultimate and am not enjoying
>> > the experience
>>
>>
>>

"Lee" <Lee@discussions.microsoft.com> wrote in message
news:6B58ED0D-010B-4D2A-8C76-2E14CF81297E@microsoft.com...
> Gary,
>
> I tried everything even turning off the NAV still didnt work, I then
> looked
> on my old laptop settings in OE and changed the port settings in WM to
> (outgoing mail to 443)and it immediately solved the problem. The issue is,
> however why do I have inconsistent problems, it just fails out of
> no-where....???


Uninstall Norton. It is not compatible with Windows Mail.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.