Vista - Windows Mail keeps closing because DEP is closing for security

My Windows Mail stops working when a certain message is trying to be deleted.
It is telling me that the Data Prevention Protection has closed the program.
I've run Nortons 360 so I don't think it's a virus.

Chances are, the Windows Mail problem will go away after you uninstall Norton.

Gary VanderMolen

"Window Mail DEP message" <Window Mail DEP message@discussions.microsoft.com> wrote in message
newsC206D97-64A0-452A-BEF8-777E39963BA0@microsoft.com...
> My Windows Mail stops working when a certain message is trying to be deleted.
> It is telling me that the Data Prevention Protection has closed the program.
> I've run Nortons 360 so I don't think it's a virus.

I would like to ask that an MVP weigh in on Gary's constant advice to remove
Norton. Norton is one of the most popular (and possibly the biggest)
antivirus program in the world and I wonder why he thinks that will cure all
evils. Is it true? Is Norton not useable with Vista?

I don't use Norton on my Vista machine (my wife uses it with no problems on
XP) so I don't know. But, if it is not compatible, or is problematic with
Vista then that fact should be widely broadcast. If it is a legitimate
product to use with Visa, then someone should say so.

So, I guess my quesiton is. ..... is anyone able to use Norton AV without
problems on Vista? Many of us would appreciate hearing from you so we can
get an idea about what the facts are.

Thanks,

Tom




"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:%23LL$MeCnHHA.4872@TK2MSFTNGP03.phx.gbl...
> Chances are, the Windows Mail problem will go away after you uninstall
> Norton.
>
> Gary VanderMolen
>
> "Window Mail DEP message" <Window Mail DEP
> message@discussions.microsoft.com> wrote in message
> newsC206D97-64A0-452A-BEF8-777E39963BA0@microsoft.com...
>> My Windows Mail stops working when a certain message is trying to be
>> deleted.
>> It is telling me that the Data Prevention Protection has closed the
>> program.
>> I've run Nortons 360 so I don't think it's a virus.
>
>

"Tom Brown" <Nospam@nospam.net> wrote in message
news:eKDhTTDnHHA.3888@TK2MSFTNGP03.phx.gbl...
>I would like to ask that an MVP weigh in on Gary's constant advice to
>remove
> Norton. Norton is one of the most popular (and possibly the biggest)
> antivirus program in the world and I wonder why he thinks that will cure
> all
> evils. Is it true? Is Norton not useable with Vista?
>
> I don't use Norton on my Vista machine (my wife uses it with no problems
> on
> XP) so I don't know. But, if it is not compatible, or is problematic with
> Vista then that fact should be widely broadcast. If it is a legitimate
> product to use with Visa, then someone should say so.
>
> So, I guess my quesiton is. ..... is anyone able to use Norton AV without
> problems on Vista? Many of us would appreciate hearing from you so we can
> get an idea about what the facts are.
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:%23LL$MeCnHHA.4872@TK2MSFTNGP03.phx.gbl...
>> Chances are, the Windows Mail problem will go away after you uninstall
>> Norton.
>>
>> "Window Mail DEP message" <Window Mail DEP
>> message@discussions.microsoft.com> wrote in message
>> newsC206D97-64A0-452A-BEF8-777E39963BA0@microsoft.com...
>>> My Windows Mail stops working when a certain message is trying to be
>>> deleted.
>>> It is telling me that the Data Prevention Protection has closed the
>>> program.
>>> I've run Nortons 360 so I don't think it's a virus.


It's good advice.
Norton and McAfee are not compatible with Windows Mail. They also slow down
Windows itself and cause other problems. I refuse customers who won't give
them up.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

It has been very clear for years that the email scanning feature of Norton
damages OE and should be disabled at the very least. Now, there are many
many reports in this NG that WinMail has stopped functioning or some aspects
of WinMail's functionality are not working (e.g. saving attachments) and
that uninstalling (not just disabling that feature) results in restoration
of those functions.

See www.oehelp.com/OETips.aspx#3

The MVPs in these NGs have been recommending for years that users disable
the email scanning (its completely redundant and breaks functionality) at
the very least, and with WinMail, its becoming increasingly apparent that
neither Norton products nor McAfee products are compatible with WinMail, and
they should be uninstalled and replaced with less invasive AV software.

steve

"Tom Brown" <Nospam@nospam.net> wrote in message
news:eKDhTTDnHHA.3888@TK2MSFTNGP03.phx.gbl...
>I would like to ask that an MVP weigh in on Gary's constant advice to
>remove
> Norton. Norton is one of the most popular (and possibly the biggest)
> antivirus program in the world and I wonder why he thinks that will cure
> all
> evils. Is it true? Is Norton not useable with Vista?
>
> I don't use Norton on my Vista machine (my wife uses it with no problems
> on
> XP) so I don't know. But, if it is not compatible, or is problematic with
> Vista then that fact should be widely broadcast. If it is a legitimate
> product to use with Visa, then someone should say so.
>
> So, I guess my quesiton is. ..... is anyone able to use Norton AV without
> problems on Vista? Many of us would appreciate hearing from you so we can
> get an idea about what the facts are.
>
> Thanks,
>
> Tom
>
>
>
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:%23LL$MeCnHHA.4872@TK2MSFTNGP03.phx.gbl...
>> Chances are, the Windows Mail problem will go away after you uninstall
>> Norton.
>>
>> Gary VanderMolen
>>
>> "Window Mail DEP message" <Window Mail DEP
>> message@discussions.microsoft.com> wrote in message
>> newsC206D97-64A0-452A-BEF8-777E39963BA0@microsoft.com...
>>> My Windows Mail stops working when a certain message is trying to be
>>> deleted.
>>> It is telling me that the Data Prevention Protection has closed the
>>> program.
>>> I've run Nortons 360 so I don't think it's a virus.
>>
>>
>

Ok Guys (Gary, Steve, and Frank), thanks for the info. I just wanted to be
sure. I guess I am happier now with my Kaspersky AV that I have had for
years .... and I believe it does scan my emails in and out.

Thanks again,

Tom



"Steve Cochran" <scochran@oehelp.com> wrote in message
news:4FFE1322-472A-4C83-8857-A8A121244E8E@microsoft.com...
> It has been very clear for years that the email scanning feature of Norton
> damages OE and should be disabled at the very least. Now, there are many
> many reports in this NG that WinMail has stopped functioning or some
> aspects of WinMail's functionality are not working (e.g. saving
> attachments) and that uninstalling (not just disabling that feature)
> results in restoration of those functions.
>
> See www.oehelp.com/OETips.aspx#3
>
> The MVPs in these NGs have been recommending for years that users disable
> the email scanning (its completely redundant and breaks functionality) at
> the very least, and with WinMail, its becoming increasingly apparent that
> neither Norton products nor McAfee products are compatible with WinMail,
> and they should be uninstalled and replaced with less invasive AV
> software.
>
> steve
>
> "Tom Brown" <Nospam@nospam.net> wrote in message
> news:eKDhTTDnHHA.3888@TK2MSFTNGP03.phx.gbl...
>>I would like to ask that an MVP weigh in on Gary's constant advice to
>>remove
>> Norton. Norton is one of the most popular (and possibly the biggest)
>> antivirus program in the world and I wonder why he thinks that will cure
>> all
>> evils. Is it true? Is Norton not useable with Vista?
>>
>> I don't use Norton on my Vista machine (my wife uses it with no problems
>> on
>> XP) so I don't know. But, if it is not compatible, or is problematic
>> with
>> Vista then that fact should be widely broadcast. If it is a legitimate
>> product to use with Visa, then someone should say so.
>>
>> So, I guess my quesiton is. ..... is anyone able to use Norton AV without
>> problems on Vista? Many of us would appreciate hearing from you so we
>> can get an idea about what the facts are.
>>
>> Thanks,
>>
>> Tom
>>
>>
>>
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:%23LL$MeCnHHA.4872@TK2MSFTNGP03.phx.gbl...
>>> Chances are, the Windows Mail problem will go away after you uninstall
>>> Norton.
>>>
>>> Gary VanderMolen
>>>
>>> "Window Mail DEP message" <Window Mail DEP
>>> message@discussions.microsoft.com> wrote in message
>>> newsC206D97-64A0-452A-BEF8-777E39963BA0@microsoft.com...
>>>> My Windows Mail stops working when a certain message is trying to be
>>>> deleted.
>>>> It is telling me that the Data Prevention Protection has closed the
>>>> program.
>>>> I've run Nortons 360 so I don't think it's a virus.
>>>
>>>
>>
>

You can use Norton and Windows Vista together and in fact I am doing so.
However you cannot use Windows and Norton firewalls together. One of these
must be disabled.

Incidentally a very large number of popular products such as Oracle 9i and
Microsoft's own SQL Server 2000 are not compatible with Windows Vista.

"Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
news:FCEBC9D9-CA84-4975-9FC4-1D2D5F3618C9@microsoft.com...
> "Tom Brown" <Nospam@nospam.net> wrote in message
> news:eKDhTTDnHHA.3888@TK2MSFTNGP03.phx.gbl...
>>I would like to ask that an MVP weigh in on Gary's constant advice to
>>remove
>> Norton. Norton is one of the most popular (and possibly the biggest)
>> antivirus program in the world and I wonder why he thinks that will cure
>> all
>> evils. Is it true? Is Norton not useable with Vista?
>>
>> I don't use Norton on my Vista machine (my wife uses it with no problems
>> on
>> XP) so I don't know. But, if it is not compatible, or is problematic
>> with
>> Vista then that fact should be widely broadcast. If it is a legitimate
>> product to use with Visa, then someone should say so.
>>
>> So, I guess my quesiton is. ..... is anyone able to use Norton AV without
>> problems on Vista? Many of us would appreciate hearing from you so we
>> can get an idea about what the facts are.
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:%23LL$MeCnHHA.4872@TK2MSFTNGP03.phx.gbl...
>>> Chances are, the Windows Mail problem will go away after you uninstall
>>> Norton.
>>>
>>> "Window Mail DEP message" <Window Mail DEP
>>> message@discussions.microsoft.com> wrote in message
>>> newsC206D97-64A0-452A-BEF8-777E39963BA0@microsoft.com...
>>>> My Windows Mail stops working when a certain message is trying to be
>>>> deleted.
>>>> It is telling me that the Data Prevention Protection has closed the
>>>> program.
>>>> I've run Nortons 360 so I don't think it's a virus.
>
>
> It's good advice.
> Norton and McAfee are not compatible with Windows Mail. They also slow
> down Windows itself and cause other problems. I refuse customers who
> won't give them up.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.

SQL Server 2000 will not install in Vista because it is a server-based
product. It is not compatible with XP either.

steve

"Nilotpal Chakravarti" <nilotp@yahoo.com> wrote in message
news:uQ45RmPnHHA.1240@TK2MSFTNGP04.phx.gbl...
> You can use Norton and Windows Vista together and in fact I am doing so.
> However you cannot use Windows and Norton firewalls together. One of these
> must be disabled.
>
> Incidentally a very large number of popular products such as Oracle 9i and
> Microsoft's own SQL Server 2000 are not compatible with Windows Vista.
>
> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
> news:FCEBC9D9-CA84-4975-9FC4-1D2D5F3618C9@microsoft.com...
>> "Tom Brown" <Nospam@nospam.net> wrote in message
>> news:eKDhTTDnHHA.3888@TK2MSFTNGP03.phx.gbl...
>>>I would like to ask that an MVP weigh in on Gary's constant advice to
>>>remove
>>> Norton. Norton is one of the most popular (and possibly the biggest)
>>> antivirus program in the world and I wonder why he thinks that will cure
>>> all
>>> evils. Is it true? Is Norton not useable with Vista?
>>>
>>> I don't use Norton on my Vista machine (my wife uses it with no problems
>>> on
>>> XP) so I don't know. But, if it is not compatible, or is problematic
>>> with
>>> Vista then that fact should be widely broadcast. If it is a legitimate
>>> product to use with Visa, then someone should say so.
>>>
>>> So, I guess my quesiton is. ..... is anyone able to use Norton AV
>>> without
>>> problems on Vista? Many of us would appreciate hearing from you so we
>>> can get an idea about what the facts are.
>>>
>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>>> news:%23LL$MeCnHHA.4872@TK2MSFTNGP03.phx.gbl...
>>>> Chances are, the Windows Mail problem will go away after you uninstall
>>>> Norton.
>>>>
>>>> "Window Mail DEP message" <Window Mail DEP
>>>> message@discussions.microsoft.com> wrote in message
>>>> newsC206D97-64A0-452A-BEF8-777E39963BA0@microsoft.com...
>>>>> My Windows Mail stops working when a certain message is trying to be
>>>>> deleted.
>>>>> It is telling me that the Data Prevention Protection has closed the
>>>>> program.
>>>>> I've run Nortons 360 so I don't think it's a virus.
>>
>>
>> It's good advice.
>> Norton and McAfee are not compatible with Windows Mail. They also slow
>> down Windows itself and cause other problems. I refuse customers who
>> won't give them up.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>

I also was experiencing dep closing windows mail..... Key word is WAS!!!! I also am running Norton as my virus scanner. My operating system is Vista Home Premium with multiple accounts set up. My admin account was the only one that had the problem that dep closed win mail. All Other accounts could run win mail. What I did to solve my problem was to create a new admin account and copy the files I wanted to it from the old admin account and deleted that account. I then logged on to the new admin account, opened windows mail and set up my mail account. Problem solved. I am also still using Norton as my virus scanner and it is working fine.

Hope this helps someone.

Since you haven't removed the source of the problem, what is to
prevent it from recurring? If your Norton is scanning emails, it will
eventually corrupt your new admin account also.

--
Gary VanderMolen, MS-MVP (Mail)


"JML" <guest@xxxxxx-email.com> wrote in message news:289a0828672d875f7472626dbf2a6fee@xxxxxx-gateway.com...