"Sarah Geddes" <email@example.com> wrote in message
> Warning: You will loose your E-mails, save the ones you want to keep by
> using the Export/Import Messages option under FILE (in Windows Mail).
> 1. close Windows Mail if open then (to make sure it's completely closed)
> A) press Ctrl + Shift + Esc (to open Task manager)
> B) click on Processes tab
> C) If listed then, click on WinMail.exe (If not, go to step 2)
> D) click the End Process button
> E) OK any confirmations
> 2. open Start Menu
> 3. in the white line (Start search) area type Windowsmail.MSMessageStore
> (you should only see 2 instances listed)
> 4. right click each and Delete each instance
> If for some reason you can't find the Windowsmail.MSMessageStore files in
> the search, then make sure you have Show hidden files & folders checked in
> folder options (Control Panel or TOOLS menu) and delete them manually.
> File locations:
> 1. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail
> 2. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail\Backup
> 5. restart Windows Mail
> 6. Windows Mail will now rebuild your MessageStore
> 7. If you have message rules that were tied to a folder that you added
> (ex: another folder under Inbox), you will need to add that folder again
> and adjust you message rule to that folder again.
> Worked for me. Good Luck
This really shouldn't lose any mail messages.
2. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail\Backup
2. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail\Backup\new
Frank Saunders, MS-MVP OE/WM
Do not send mail.