Windows Vista Forums

Windows Mail (Not Responding)

  1. #1


    bamabridges Guest

    Windows Mail (Not Responding)

    I cannot open any attachments in Windows Mail. Each time I try, I get (not
    responding). Any suggestions?
    --
    bamabridges

      My System SpecsSystem Spec

  2.   


  3. #2


    Steve Cochran Guest

    Re: Windows Mail (Not Responding)

    See www.oehelp.com/OETips.aspx#1 and that probably won't help so see #3
    which may or may not. If it doesn't then try uninstally you AV software
    completely and many have reported that that has resolved the problem. Then
    get a less invasive AV product.

    steve

    "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    news:7F097F69-CBC1-47B0-AEE6-D86B315423B4@microsoft.com...
    > I cannot open any attachments in Windows Mail. Each time I try, I get
    > (not
    > responding). Any suggestions?
    > --
    > bamabridges



      My System SpecsSystem Spec

  4. #3


    RRShaver Guest

    Re: Windows Mail (Not Responding)

    In Windows Mail go to Tools, Options, Security and uncheck

    "Do not allow attachments to be saved or opened that could potentially be a
    virus."



    "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    news:7F097F69-CBC1-47B0-AEE6-D86B315423B4@microsoft.com...
    > I cannot open any attachments in Windows Mail. Each time I try, I get
    > (not
    > responding). Any suggestions?
    > --
    > bamabridges



      My System SpecsSystem Spec

  5. #4


    bamabridges Guest

    Re: Windows Mail (Not Responding)

    I don't think you understand the problem. It isn't security stopping the
    attachment from being opened. The Windows Mail program just stops working
    completely. It has to be shut down and restarted. When I click on the red
    "X", it tries to look for a solution for the problem. Of course, there
    doesn't seem to be one. I don't get any message after that. No message
    about security not allowing the attachment to be opened.
    --
    bamabridges


    "RRShaver" wrote:

    > In Windows Mail go to Tools, Options, Security and uncheck
    >
    > "Do not allow attachments to be saved or opened that could potentially be a
    > virus."
    >
    >
    >
    > "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    > news:7F097F69-CBC1-47B0-AEE6-D86B315423B4@microsoft.com...
    > > I cannot open any attachments in Windows Mail. Each time I try, I get
    > > (not
    > > responding). Any suggestions?
    > > --
    > > bamabridges

    >
    >


      My System SpecsSystem Spec

  6. #5


    Gary VanderMolen Guest

    Re: Windows Mail (Not Responding)

    In last night's reply, Steve advised you to uninstall your AV program
    (see http://www.oehelp.com/OETips.aspx#3 ).
    Did you try that?

    Gary VanderMolen

    "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message news:0630FD80-C08D-4D70-84DB-A759D5BB7F4E@microsoft.com...
    >I don't think you understand the problem. It isn't security stopping the
    > attachment from being opened. The Windows Mail program just stops working
    > completely. It has to be shut down and restarted. When I click on the red
    > "X", it tries to look for a solution for the problem. Of course, there
    > doesn't seem to be one. I don't get any message after that. No message
    > about security not allowing the attachment to be opened.
    > --
    > bamabridges
    >
    >
    > "RRShaver" wrote:
    >
    >> In Windows Mail go to Tools, Options, Security and uncheck
    >>
    >> "Do not allow attachments to be saved or opened that could potentially be a
    >> virus."
    >>
    >>
    >>
    >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    >> news:7F097F69-CBC1-47B0-AEE6-D86B315423B4@microsoft.com...
    >> > I cannot open any attachments in Windows Mail. Each time I try, I get
    >> > (not
    >> > responding). Any suggestions?
    >> > --
    >> > bamabridges

    >>
    >>




      My System SpecsSystem Spec

  7. #6


    bamabridges Guest

    Re: Windows Mail (Not Responding)

    okay, so I'm not understanding. What "AV program"??? How do I do this??

    I did do #3.
    --
    bamabridges


    "Gary VanderMolen" wrote:

    > In last night's reply, Steve advised you to uninstall your AV program
    > (see http://www.oehelp.com/OETips.aspx#3 ).
    > Did you try that?
    >
    > Gary VanderMolen
    >
    > "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message news:0630FD80-C08D-4D70-84DB-A759D5BB7F4E@microsoft.com...
    > >I don't think you understand the problem. It isn't security stopping the
    > > attachment from being opened. The Windows Mail program just stops working
    > > completely. It has to be shut down and restarted. When I click on the red
    > > "X", it tries to look for a solution for the problem. Of course, there
    > > doesn't seem to be one. I don't get any message after that. No message
    > > about security not allowing the attachment to be opened.
    > > --
    > > bamabridges
    > >
    > >
    > > "RRShaver" wrote:
    > >
    > >> In Windows Mail go to Tools, Options, Security and uncheck
    > >>
    > >> "Do not allow attachments to be saved or opened that could potentially be a
    > >> virus."
    > >>
    > >>
    > >>
    > >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    > >> news:7F097F69-CBC1-47B0-AEE6-D86B315423B4@microsoft.com...
    > >> > I cannot open any attachments in Windows Mail. Each time I try, I get
    > >> > (not
    > >> > responding). Any suggestions?
    > >> > --
    > >> > bamabridges
    > >>
    > >>

    >
    >
    >


      My System SpecsSystem Spec

  8. #7


    Gary VanderMolen Guest

    Re: Windows Mail (Not Responding)

    Could you elaborate on "I did do #3."
    What all did you do?

    Gary VanderMolen

    "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message news:2ED639A5-D8D5-4259-A77E-98070321B428@microsoft.com...
    > okay, so I'm not understanding. What "AV program"??? How do I do this??
    >
    > I did do #3.
    > --
    > bamabridges
    >
    >
    > "Gary VanderMolen" wrote:
    >
    >> In last night's reply, Steve advised you to uninstall your AV program
    >> (see http://www.oehelp.com/OETips.aspx#3 ).
    >> Did you try that?
    >>
    >> Gary VanderMolen
    >>
    >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    >> news:0630FD80-C08D-4D70-84DB-A759D5BB7F4E@microsoft.com...
    >> >I don't think you understand the problem. It isn't security stopping the
    >> > attachment from being opened. The Windows Mail program just stops working
    >> > completely. It has to be shut down and restarted. When I click on the red
    >> > "X", it tries to look for a solution for the problem. Of course, there
    >> > doesn't seem to be one. I don't get any message after that. No message
    >> > about security not allowing the attachment to be opened.
    >> > --
    >> > bamabridges
    >> >
    >> >
    >> > "RRShaver" wrote:
    >> >
    >> >> In Windows Mail go to Tools, Options, Security and uncheck
    >> >>
    >> >> "Do not allow attachments to be saved or opened that could potentially be a
    >> >> virus."
    >> >>
    >> >>
    >> >>
    >> >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    >> >> news:7F097F69-CBC1-47B0-AEE6-D86B315423B4@microsoft.com...
    >> >> > I cannot open any attachments in Windows Mail. Each time I try, I get
    >> >> > (not
    >> >> > responding). Any suggestions?
    >> >> > --
    >> >> > bamabridges
    >> >>
    >> >>

    >>
    >>
    >>




      My System SpecsSystem Spec

  9. #8


    Steve Cochran Guest

    Re: Windows Mail (Not Responding)

    AV stands for antivirus program. You need to disable or uninstall it.

    steve

    "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    news:2ED639A5-D8D5-4259-A77E-98070321B428@microsoft.com...
    > okay, so I'm not understanding. What "AV program"??? How do I do this??
    >
    > I did do #3.
    > --
    > bamabridges
    >
    >
    > "Gary VanderMolen" wrote:
    >
    >> In last night's reply, Steve advised you to uninstall your AV program
    >> (see http://www.oehelp.com/OETips.aspx#3 ).
    >> Did you try that?
    >>
    >> Gary VanderMolen
    >>
    >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    >> news:0630FD80-C08D-4D70-84DB-A759D5BB7F4E@microsoft.com...
    >> >I don't think you understand the problem. It isn't security stopping
    >> >the
    >> > attachment from being opened. The Windows Mail program just stops
    >> > working
    >> > completely. It has to be shut down and restarted. When I click on the
    >> > red
    >> > "X", it tries to look for a solution for the problem. Of course, there
    >> > doesn't seem to be one. I don't get any message after that. No
    >> > message
    >> > about security not allowing the attachment to be opened.
    >> > --
    >> > bamabridges
    >> >
    >> >
    >> > "RRShaver" wrote:
    >> >
    >> >> In Windows Mail go to Tools, Options, Security and uncheck
    >> >>
    >> >> "Do not allow attachments to be saved or opened that could potentially
    >> >> be a
    >> >> virus."
    >> >>
    >> >>
    >> >>
    >> >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    >> >> news:7F097F69-CBC1-47B0-AEE6-D86B315423B4@microsoft.com...
    >> >> > I cannot open any attachments in Windows Mail. Each time I try, I
    >> >> > get
    >> >> > (not
    >> >> > responding). Any suggestions?
    >> >> > --
    >> >> > bamabridges
    >> >>
    >> >>

    >>
    >>
    >>



      My System SpecsSystem Spec

  10. #9


    bamabridges Guest

    Re: Windows Mail (Not Responding)

    I uninstalled my antivirus program. I also went to Windows Mail, Tools,
    Options, Security and unchecked "Do not allow attachments to be saved or
    opened that could potentially be a virus. I restarted my computer after
    uninstalling AV. Also after removing email account, before adding it again.
    Still cannot open attachments.
    --
    bamabridges


    "Steve Cochran" wrote:

    > AV stands for antivirus program. You need to disable or uninstall it.
    >
    > steve
    >
    > "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    > news:2ED639A5-D8D5-4259-A77E-98070321B428@microsoft.com...
    > > okay, so I'm not understanding. What "AV program"??? How do I do this??
    > >
    > > I did do #3.
    > > --
    > > bamabridges
    > >
    > >
    > > "Gary VanderMolen" wrote:
    > >
    > >> In last night's reply, Steve advised you to uninstall your AV program
    > >> (see http://www.oehelp.com/OETips.aspx#3 ).
    > >> Did you try that?
    > >>
    > >> Gary VanderMolen
    > >>
    > >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    > >> news:0630FD80-C08D-4D70-84DB-A759D5BB7F4E@microsoft.com...
    > >> >I don't think you understand the problem. It isn't security stopping
    > >> >the
    > >> > attachment from being opened. The Windows Mail program just stops
    > >> > working
    > >> > completely. It has to be shut down and restarted. When I click on the
    > >> > red
    > >> > "X", it tries to look for a solution for the problem. Of course, there
    > >> > doesn't seem to be one. I don't get any message after that. No
    > >> > message
    > >> > about security not allowing the attachment to be opened.
    > >> > --
    > >> > bamabridges
    > >> >
    > >> >
    > >> > "RRShaver" wrote:
    > >> >
    > >> >> In Windows Mail go to Tools, Options, Security and uncheck
    > >> >>
    > >> >> "Do not allow attachments to be saved or opened that could potentially
    > >> >> be a
    > >> >> virus."
    > >> >>
    > >> >>
    > >> >>
    > >> >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    > >> >> news:7F097F69-CBC1-47B0-AEE6-D86B315423B4@microsoft.com...
    > >> >> > I cannot open any attachments in Windows Mail. Each time I try, I
    > >> >> > get
    > >> >> > (not
    > >> >> > responding). Any suggestions?
    > >> >> > --
    > >> >> > bamabridges
    > >> >>
    > >> >>
    > >>
    > >>
    > >>

    >


      My System SpecsSystem Spec

  11. #10


    Steve Cochran Guest

    Re: Windows Mail (Not Responding)

    And so when you try to save one Windows Mail shuts down? Is that what the
    scenario is?

    Is it all attachments or just some kinds?

    Can you save the attached image from this message?

    steve

    "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    newsB3FE71E-4ACA-41D1-B0E6-54CAE5503367@microsoft.com...
    >I uninstalled my antivirus program. I also went to Windows Mail, Tools,
    > Options, Security and unchecked "Do not allow attachments to be saved or
    > opened that could potentially be a virus. I restarted my computer after
    > uninstalling AV. Also after removing email account, before adding it
    > again.
    > Still cannot open attachments.
    > --
    > bamabridges
    >
    >
    > "Steve Cochran" wrote:
    >
    >> AV stands for antivirus program. You need to disable or uninstall it.
    >>
    >> steve
    >>
    >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    >> news:2ED639A5-D8D5-4259-A77E-98070321B428@microsoft.com...
    >> > okay, so I'm not understanding. What "AV program"??? How do I do
    >> > this??
    >> >
    >> > I did do #3.
    >> > --
    >> > bamabridges
    >> >
    >> >
    >> > "Gary VanderMolen" wrote:
    >> >
    >> >> In last night's reply, Steve advised you to uninstall your AV program
    >> >> (see http://www.oehelp.com/OETips.aspx#3 ).
    >> >> Did you try that?
    >> >>
    >> >> Gary VanderMolen
    >> >>
    >> >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in message
    >> >> news:0630FD80-C08D-4D70-84DB-A759D5BB7F4E@microsoft.com...
    >> >> >I don't think you understand the problem. It isn't security stopping
    >> >> >the
    >> >> > attachment from being opened. The Windows Mail program just stops
    >> >> > working
    >> >> > completely. It has to be shut down and restarted. When I click on
    >> >> > the
    >> >> > red
    >> >> > "X", it tries to look for a solution for the problem. Of course,
    >> >> > there
    >> >> > doesn't seem to be one. I don't get any message after that. No
    >> >> > message
    >> >> > about security not allowing the attachment to be opened.
    >> >> > --
    >> >> > bamabridges
    >> >> >
    >> >> >
    >> >> > "RRShaver" wrote:
    >> >> >
    >> >> >> In Windows Mail go to Tools, Options, Security and uncheck
    >> >> >>
    >> >> >> "Do not allow attachments to be saved or opened that could
    >> >> >> potentially
    >> >> >> be a
    >> >> >> virus."
    >> >> >>
    >> >> >>
    >> >> >>
    >> >> >> "bamabridges" <bamabridges@discussions.microsoft.com> wrote in
    >> >> >> message
    >> >> >> news:7F097F69-CBC1-47B0-AEE6-D86B315423B4@microsoft.com...
    >> >> >> > I cannot open any attachments in Windows Mail. Each time I try,
    >> >> >> > I
    >> >> >> > get
    >> >> >> > (not
    >> >> >> > responding). Any suggestions?
    >> >> >> > --
    >> >> >> > bamabridges
    >> >> >>
    >> >> >>
    >> >>
    >> >>
    >> >>

    >>



      My System SpecsSystem Spec

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