Windows Vista Forums

Deleting and Purging problem--where are my messages going?
  1. #1


    eruben Guest

    Deleting and Purging problem--where are my messages going?

    I have an IMAP email account. I just upgraded from XP, where when I deleted
    a message in Outlook Express a ---- line went through the message, and then I
    could purge manually or have it purge automatically on closing. This allowed
    me to take a look at everything that was marked for deletion, before choosing
    to purge the messages.

    With Windows Mail in Vista, when I delete a message it immediately
    disappears (I guess it's just marked for deletion?, but I don't see in
    Deleted Items or anywhere, so it's basically unrecoverable!). Checking my
    Inbox a different way, online through my school web-based account, shows the
    message crossed out, which I can then undelete through that account. If I
    wait 5 minutes, then even the online version purges the message Windows Mail
    marked for deletion. I don't know what's going on--I just want a way to
    recover deleted items.

    In Tools-->Options-->Advanced-->Maintenance, I have all the boxes unchecked.
    I tried using my email with a POP account but the same problems kept
    happening. Someone please help!



      My System SpecsSystem Spec

  2. #2


    eruben Guest

    RE: Deleting and Purging problem--where are my messages going?

    Okay, one more thing: I figured out part of it on my own--I had to add a
    folder and name it "Deleted Items". Now my messages are going there after
    deletion. But how do I get them to stay in the Inbox and just be crossed
    out??

      My System SpecsSystem Spec

  3. #3


    simiao Guest

    RE: Deleting and Purging problem--where are my messages going?

    Just figured it out from another post. First uncheck
    "tools/options/advanced/IMAP/use the Deleted Items folder with IMAP
    accounts", then check "view/current view/show deleted messages"

    Cheers,

    "eruben" wrote:

    > Okay, one more thing: I figured out part of it on my own--I had to add a
    > folder and name it "Deleted Items". Now my messages are going there after
    > deletion. But how do I get them to stay in the Inbox and just be crossed
    > out??


      My System SpecsSystem Spec

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