Windows Vista Forums

Can not start Windows Mail

  1. #1


    Donkie 15 Guest

    Can not start Windows Mail

    I get the following error message:



    Can not start Windows Mail. The program can not open the mail archive of
    Windows Mail. The mail data of Windows Mail are used by another program, as a
    virusscanner. Close the program and wait till the action is finished, before
    reopening Windwos Mail (0x800C0155,2).

    I am using McAfee virusscanner and Spamfighter. I do not know how to disable
    (other than de-installing) the McAfee program.

      My System SpecsSystem Spec

  2. #2


    Donkie 15 Guest

    RE: Can not start Windows Mail

    I also have to add that there is a second error message:

    Windows Mail can not start because MSOE.DLL can not be started



    "Donkie 15" wrote:

    > I get the following error message:
    >
    > Can not start Windows Mail. The program can not open the mail archive of
    > Windows Mail. The mail data of Windows Mail are used by another program, as a
    > virusscanner. Close the program and wait till the action is finished, before
    > reopening Windwos Mail (0x800C0155,2).
    >
    > I am using McAfee virusscanner and Spamfighter. I do not know how to disable
    > (other than de-installing) the McAfee program.


      My System SpecsSystem Spec

  3. #3


    Gary VanderMolen Guest

    Re: Can not start Windows Mail

    Read http://www.oehelp.com/OETips.aspx#3
    You will need to uninstall the McAfee program completely, as it
    is very detrimental to Windows Mail. Reboot and try Windows Mail
    again. If it still doesn't work, then McAfee has corrupted your
    mail account. Add a new mail account with the same settings as
    the old one, then delete the old account. Once you get your email
    working properly, download and install a less intrusive antivirus
    program such as the free Avast. Whichever antivirus program
    you keep, be sure to disable its email scanning option.

    Gary VanderMolen

    "Donkie 15" <Donkie15@discussions.microsoft.com> wrote in message news:13150C61-6FE8-437A-87D8-F709FCC60CE8@microsoft.com...
    >I get the following error message:
    >
    > Can not start Windows Mail. The program can not open the mail archive of
    > Windows Mail. The mail data of Windows Mail are used by another program, as a
    > virusscanner. Close the program and wait till the action is finished, before
    > reopening Windwos Mail (0x800C0155,2).
    >
    > I am using McAfee virusscanner and Spamfighter. I do not know how to disable
    > (other than de-installing) the McAfee program.




      My System SpecsSystem Spec

  4. #4


    Julian Guest

    Re: Can not start Windows Mail

    "Donkie 15" <Donkie15@discussions.microsoft.com> wrote in message
    news:13150C61-6FE8-437A-87D8-F709FCC60CE8@microsoft.com...
    >I get the following error message:
    >
    > Can not start Windows Mail. The program can not open the mail archive of
    > Windows Mail. The mail data of Windows Mail are used by another program,
    > as a
    > virusscanner. Close the program and wait till the action is finished,
    > before
    > reopening Windwos Mail (0x800C0155,2).
    >
    > I am using McAfee virusscanner and Spamfighter. I do not know how to
    > disable
    > (other than de-installing) the McAfee program.



    Try these (and please report back if they work or not )

    Start > All Programs > Right click Windows Mail > Run as Administrator

    If that doesn't work...

    Turn off UAC...
    Start > Help & Support > Search UAC > Turn off etc.
    reboot

    Then try running Windows Mail as administrator again.


      My System SpecsSystem Spec

  5. #5


    Julian Guest

    Re: Can not start Windows Mail

    "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
    news:eRLrm0HoHHA.1244@TK2MSFTNGP04.phx.gbl...
    > Read http://www.oehelp.com/OETips.aspx#3
    > You will need to uninstall the McAfee program completely, as it
    > is very detrimental to Windows Mail. Reboot and try Windows Mail
    > again. If it still doesn't work, then McAfee has corrupted your
    > mail account. Add a new mail account with the same settings as
    > the old one, then delete the old account. Once you get your email
    > working properly, download and install a less intrusive antivirus
    > program such as the free Avast. Whichever antivirus program
    > you keep, be sure to disable its email scanning option.


    I had this problem last night, running Avast, and I got around it
    by running Windows Mail as administrator.
    It was late last night and I can't rememeber if I turned of UAC first
    but I did stiop Avast which made no difference on its own.

    Once I was into Windows Mail everything was OK.

    > Gary VanderMolen
    >
    > "Donkie 15" <Donkie15@discussions.microsoft.com> wrote in message
    > news:13150C61-6FE8-437A-87D8-F709FCC60CE8@microsoft.com...
    >>I get the following error message:
    >>
    >> Can not start Windows Mail. The program can not open the mail archive of
    >> Windows Mail. The mail data of Windows Mail are used by another program,
    >> as a
    >> virusscanner. Close the program and wait till the action is finished,
    >> before
    >> reopening Windwos Mail (0x800C0155,2).
    >>
    >> I am using McAfee virusscanner and Spamfighter. I do not know how to
    >> disable
    >> (other than de-installing) the McAfee program.

    >
    >




      My System SpecsSystem Spec

  6. #6


    Gary VanderMolen Guest

    Re: Can not start Windows Mail

    "Julian" <Julianlzb87@gmail.com> wrote in message news:59A5DC81-AF9A-4762-9D57-FB5A347F2AE8@microsoft.com...
    > I had this problem last night, running Avast, and I got around it
    > by running Windows Mail as administrator.
    > It was late last night and I can't rememeber if I turned of UAC first
    > but I did stiop Avast which made no difference on its own.


    I think WM has other issues besides sensitivity to antivirus programs.
    Every few days I see a new Restored messages folder, with some
    random messages in it. I have no idea why. OE never did this to me.
    --
    Gary VanderMolen



      My System SpecsSystem Spec

  7. #7


    Steve Cochran Guest

    Re: Can not start Windows Mail

    OE would destroy the messages. This is trying to prevent that.

    stev
    e
    "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
    news:Ozc3tqKoHHA.716@TK2MSFTNGP05.phx.gbl...
    > "Julian" <Julianlzb87@gmail.com> wrote in message
    > news:59A5DC81-AF9A-4762-9D57-FB5A347F2AE8@microsoft.com...
    >> I had this problem last night, running Avast, and I got around it
    >> by running Windows Mail as administrator.
    >> It was late last night and I can't rememeber if I turned of UAC first
    >> but I did stiop Avast which made no difference on its own.

    >
    > I think WM has other issues besides sensitivity to antivirus programs.
    > Every few days I see a new Restored messages folder, with some
    > random messages in it. I have no idea why. OE never did this to me.
    > --
    > Gary VanderMolen
    >



      My System SpecsSystem Spec

  8. #8


    Steve Cochran Guest

    Re: Can not start Windows Mail

    No antispam program works well with OE or with Winmail. See
    www.oehelp.com/OETips.aspx#3

    steve

    "Donkie 15" <Donkie15@discussions.microsoft.com> wrote in message
    news:13150C61-6FE8-437A-87D8-F709FCC60CE8@microsoft.com...
    >I get the following error message:
    >
    > Can not start Windows Mail. The program can not open the mail archive of
    > Windows Mail. The mail data of Windows Mail are used by another program,
    > as a
    > virusscanner. Close the program and wait till the action is finished,
    > before
    > reopening Windwos Mail (0x800C0155,2).
    >
    > I am using McAfee virusscanner and Spamfighter. I do not know how to
    > disable
    > (other than de-installing) the McAfee program.



      My System SpecsSystem Spec

  9. #9



    Newbie
    Join Date : Apr 2008
    Posts : 1
    Vista Ultimate x64
    Local Time: 07:45 AM


     

    Re: Can not start Windows Mail

    Hello,


    It happened to me, I got error 0x800C0155,2. I had just installed
    Adobe products and it asked me to close messenger. Window Live mail
    was still open and running in the background. The installation of the
    new software must have corrupted the Windows live mail program.
    I ran a repair from the control pannel on Windows Live Mail, and its
    all fixed.

      My System SpecsSystem Spec

Can not start Windows Mail

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