Vista - can send messages but they don't arrive

I have been happily using Windows Mail since early April when I first got
Vista. On Thursday 24 May sent an email from home to work, that didn't
arrive. I have since discovered that all messages sent since then haven't
not reached the recipient. There are no error messages, and the messages are
in the Sent folder. I would be very grateful if anyone could give me some
idea why this might be happening. I don't think I've done anything to change
any settings! Thanks

Can you reproduce the problem by sending a message to yourself?
Which antivirus program are you running, and do you have it
configured to scan emails?

Gary VanderMolen

"tmh uk" <tmhuk@discussions.microsoft.com> wrote in message news:63670CA8-A6F6-479E-82ED-C7529BCD95EE@microsoft.com...
>I have been happily using Windows Mail since early April when I first got
> Vista. On Thursday 24 May sent an email from home to work, that didn't
> arrive. I have since discovered that all messages sent since then haven't
> not reached the recipient. There are no error messages, and the messages are
> in the Sent folder. I would be very grateful if anyone could give me some
> idea why this might be happening. I don't think I've done anything to change
> any settings! Thanks

I have experienced exactly the same problem. I'm running Norton Internet
Security 2007 and it is configured to scan e-mails. I have tried sending an
e-mail to myself, without success. No problems with e-mails sent to me by
others. Any suggestions to rectify this problem? Thanks.

"Gary VanderMolen" wrote:

> Can you reproduce the problem by sending a message to yourself?
> Which antivirus program are you running, and do you have it
> configured to scan emails?
>
> Gary VanderMolen
>
> "tmh uk" <tmhuk@discussions.microsoft.com> wrote in message news:63670CA8-A6F6-479E-82ED-C7529BCD95EE@microsoft.com...
> >I have been happily using Windows Mail since early April when I first got
> > Vista. On Thursday 24 May sent an email from home to work, that didn't
> > arrive. I have since discovered that all messages sent since then haven't
> > not reached the recipient. There are no error messages, and the messages are
> > in the Sent folder. I would be very grateful if anyone could give me some
> > idea why this might be happening. I don't think I've done anything to change
> > any settings! Thanks
>
>
>

I'm running AVG and it's configured to scan emails. I'm puzzled as to why
this only started happening a couple of days ago. Everything else is fine.

"Chris from North Yorkshire" wrote:

> I have experienced exactly the same problem. I'm running Norton Internet
> Security 2007 and it is configured to scan e-mails. I have tried sending an
> e-mail to myself, without success. No problems with e-mails sent to me by
> others. Any suggestions to rectify this problem? Thanks.
>
> "Gary VanderMolen" wrote:
>
> > Can you reproduce the problem by sending a message to yourself?
> > Which antivirus program are you running, and do you have it
> > configured to scan emails?
> >
> > Gary VanderMolen
> >
> > "tmh uk" <tmhuk@discussions.microsoft.com> wrote in message news:63670CA8-A6F6-479E-82ED-C7529BCD95EE@microsoft.com...
> > >I have been happily using Windows Mail since early April when I first got
> > > Vista. On Thursday 24 May sent an email from home to work, that didn't
> > > arrive. I have since discovered that all messages sent since then haven't
> > > not reached the recipient. There are no error messages, and the messages are
> > > in the Sent folder. I would be very grateful if anyone could give me some
> > > idea why this might be happening. I don't think I've done anything to change
> > > any settings! Thanks
> >
> >
> >

Hi, I've also been using windows mail for a month or two, and now find that
as of 25th May I can receive but not send mail. All sent mail shows as sent,
moves to the sent items folder but does not arrive. I can't send to myself,
and am also using a Dell machine. Internet Security is McAfee - not sure
what, but it was the only one I could find locally that was compatible with
Vista. Any ideas?
Jay


"tmh uk" wrote:

> I'm running AVG and it's configured to scan emails. I'm puzzled as to why
> this only started happening a couple of days ago. Everything else is fine.
>
> "Chris from North Yorkshire" wrote:
>
> > I have experienced exactly the same problem. I'm running Norton Internet
> > Security 2007 and it is configured to scan e-mails. I have tried sending an
> > e-mail to myself, without success. No problems with e-mails sent to me by
> > others. Any suggestions to rectify this problem? Thanks.
> >
> > "Gary VanderMolen" wrote:
> >
> > > Can you reproduce the problem by sending a message to yourself?
> > > Which antivirus program are you running, and do you have it
> > > configured to scan emails?
> > >
> > > Gary VanderMolen
> > >
> > > "tmh uk" <tmhuk@discussions.microsoft.com> wrote in message news:63670CA8-A6F6-479E-82ED-C7529BCD95EE@microsoft.com...
> > > >I have been happily using Windows Mail since early April when I first got
> > > > Vista. On Thursday 24 May sent an email from home to work, that didn't
> > > > arrive. I have since discovered that all messages sent since then haven't
> > > > not reached the recipient. There are no error messages, and the messages are
> > > > in the Sent folder. I would be very grateful if anyone could give me some
> > > > idea why this might be happening. I don't think I've done anything to change
> > > > any settings! Thanks
> > >
> > >
> > >

See www.oehelp.com/OETips.aspx#3

steve

"tmh uk" <tmhuk@discussions.microsoft.com> wrote in message
news:A17451F3-3F75-4345-B768-27DE40BE3185@microsoft.com...
> I'm running AVG and it's configured to scan emails. I'm puzzled as to why
> this only started happening a couple of days ago. Everything else is
> fine.
>
> "Chris from North Yorkshire" wrote:
>
>> I have experienced exactly the same problem. I'm running Norton Internet
>> Security 2007 and it is configured to scan e-mails. I have tried sending
>> an
>> e-mail to myself, without success. No problems with e-mails sent to me
>> by
>> others. Any suggestions to rectify this problem? Thanks.
>>
>> "Gary VanderMolen" wrote:
>>
>> > Can you reproduce the problem by sending a message to yourself?
>> > Which antivirus program are you running, and do you have it
>> > configured to scan emails?
>> >
>> > Gary VanderMolen
>> >
>> > "tmh uk" <tmhuk@discussions.microsoft.com> wrote in message
>> > news:63670CA8-A6F6-479E-82ED-C7529BCD95EE@microsoft.com...
>> > >I have been happily using Windows Mail since early April when I first
>> > >got
>> > > Vista. On Thursday 24 May sent an email from home to work, that
>> > > didn't
>> > > arrive. I have since discovered that all messages sent since then
>> > > haven't
>> > > not reached the recipient. There are no error messages, and the
>> > > messages are
>> > > in the Sent folder. I would be very grateful if anyone could give me
>> > > some
>> > > idea why this might be happening. I don't think I've done anything
>> > > to change
>> > > any settings! Thanks
>> >
>> >
>> >

Add me to the list Outlook Express and Mc afee. Don't know if connected, but
very frustrating not to be able to send email even to myself.

"Steve Cochran" wrote:

> See www.oehelp.com/OETips.aspx#3
>
> steve
>
> "tmh uk" <tmhuk@discussions.microsoft.com> wrote in message
> news:A17451F3-3F75-4345-B768-27DE40BE3185@microsoft.com...
> > I'm running AVG and it's configured to scan emails. I'm puzzled as to why
> > this only started happening a couple of days ago. Everything else is
> > fine.
> >
> > "Chris from North Yorkshire" wrote:
> >
> >> I have experienced exactly the same problem. I'm running Norton Internet
> >> Security 2007 and it is configured to scan e-mails. I have tried sending
> >> an
> >> e-mail to myself, without success. No problems with e-mails sent to me
> >> by
> >> others. Any suggestions to rectify this problem? Thanks.
> >>
> >> "Gary VanderMolen" wrote:
> >>
> >> > Can you reproduce the problem by sending a message to yourself?
> >> > Which antivirus program are you running, and do you have it
> >> > configured to scan emails?
> >> >
> >> > Gary VanderMolen
> >> >
> >> > "tmh uk" <tmhuk@discussions.microsoft.com> wrote in message
> >> > news:63670CA8-A6F6-479E-82ED-C7529BCD95EE@microsoft.com...
> >> > >I have been happily using Windows Mail since early April when I first
> >> > >got
> >> > > Vista. On Thursday 24 May sent an email from home to work, that
> >> > > didn't
> >> > > arrive. I have since discovered that all messages sent since then
> >> > > haven't
> >> > > not reached the recipient. There are no error messages, and the
> >> > > messages are
> >> > > in the Sent folder. I would be very grateful if anyone could give me
> >> > > some
> >> > > idea why this might be happening. I don't think I've done anything
> >> > > to change
> >> > > any settings! Thanks
> >> >
> >> >
> >> >
>
>

Thanks Steve. Did so, but it's still not working.

"Steve Cochran" wrote:

> See www.oehelp.com/OETips.aspx#3
>
> steve
>
> "tmh uk" <tmhuk@discussions.microsoft.com> wrote in message
> news:A17451F3-3F75-4345-B768-27DE40BE3185@microsoft.com...
> > I'm running AVG and it's configured to scan emails. I'm puzzled as to why
> > this only started happening a couple of days ago. Everything else is
> > fine.
> >
> > "Chris from North Yorkshire" wrote:
> >
> >> I have experienced exactly the same problem. I'm running Norton Internet
> >> Security 2007 and it is configured to scan e-mails. I have tried sending
> >> an
> >> e-mail to myself, without success. No problems with e-mails sent to me
> >> by
> >> others. Any suggestions to rectify this problem? Thanks.
> >>
> >> "Gary VanderMolen" wrote:
> >>
> >> > Can you reproduce the problem by sending a message to yourself?
> >> > Which antivirus program are you running, and do you have it
> >> > configured to scan emails?
> >> >
> >> > Gary VanderMolen
> >> >
> >> > "tmh uk" <tmhuk@discussions.microsoft.com> wrote in message
> >> > news:63670CA8-A6F6-479E-82ED-C7529BCD95EE@microsoft.com...
> >> > >I have been happily using Windows Mail since early April when I first
> >> > >got
> >> > > Vista. On Thursday 24 May sent an email from home to work, that
> >> > > didn't
> >> > > arrive. I have since discovered that all messages sent since then
> >> > > haven't
> >> > > not reached the recipient. There are no error messages, and the
> >> > > messages are
> >> > > in the Sent folder. I would be very grateful if anyone could give me
> >> > > some
> >> > > idea why this might be happening. I don't think I've done anything
> >> > > to change
> >> > > any settings! Thanks
> >> >
> >> >
> >> >
>
>

Read http://www.oehelp.com/OETips.aspx#3
You will need to uninstall the Norton program completely, as it
is very detrimental to Windows Mail. Reboot and try Windows Mail
again. If it still doesn't work, then Norton has corrupted your
mail account. Add a new mail account with the same settings as
the old one, then delete the old account. Once you get your email
working properly, download and install a less troublesome antivirus
program such as the free Avast. Whichever antivirus program
you keep, be sure to disable its email scanning option.

Gary VanderMolen

"Chris from North Yorkshire" <Chris from North Yorkshire@discussions.microsoft.com> wrote in message
news:5608B9BF-CE6E-49CA-80EB-63DD369BA849@microsoft.com...
>I have experienced exactly the same problem. I'm running Norton Internet
> Security 2007 and it is configured to scan e-mails. I have tried sending an
> e-mail to myself, without success. No problems with e-mails sent to me by
> others. Any suggestions to rectify this problem? Thanks.

Hello Gary

I've followed the procedure set out under www.oehelp.com but without
success. Furthermore e-mails sent direct from Tiscali webmail are not being
delivered although I'm still receiving e-mails though Windows Mail. I'll now
try your suggestion to uninstall Norton Internet Security. I've never had
any previous problem with Norton in five years of using their anti viruis
programs. Thanks for your help.

"Gary VanderMolen" wrote:

> Read http://www.oehelp.com/OETips.aspx#3
> You will need to uninstall the Norton program completely, as it
> is very detrimental to Windows Mail. Reboot and try Windows Mail
> again. If it still doesn't work, then Norton has corrupted your
> mail account. Add a new mail account with the same settings as
> the old one, then delete the old account. Once you get your email
> working properly, download and install a less troublesome antivirus
> program such as the free Avast. Whichever antivirus program
> you keep, be sure to disable its email scanning option.
>
> Gary VanderMolen
>
> "Chris from North Yorkshire" <Chris from North Yorkshire@discussions.microsoft.com> wrote in message
> news:5608B9BF-CE6E-49CA-80EB-63DD369BA849@microsoft.com...
> >I have experienced exactly the same problem. I'm running Norton Internet
> > Security 2007 and it is configured to scan e-mails. I have tried sending an
> > e-mail to myself, without success. No problems with e-mails sent to me by
> > others. Any suggestions to rectify this problem? Thanks.
>
>
>