Vista - unable to view email attachements

Please someone help.
I am unable to view quite a lot of email attachements because I keep
getting a message saying " this file does not have a programme associated
with it, create an association in the set associations panel"
I simply can't do it so can someone please give me a basic step by step
instruction PLEASE.
Thanks very much

"hikat" <hikat@discussions.microsoft.com> wrote in message
news:78BF14B9-6C5B-4003-9CF8-BFBDEC70467D@microsoft.com...
> Please someone help.
> I am unable to view quite a lot of email attachements because I keep .
> getting a message saying " this file does not have a programme associated
> with it, create an association in the set associations panel"
> I simply can't do it so can someone please give me a basic step by step
> instruction PLEASE.
> Thanks very much

Go...

Start Menu > Default Programs > Set Associations

Wait a short while for the panel to populate itself with the list of file
types.

Page down to the particular file type for the attachment.
Click on the file type that concerns you.
Click Change Program button.
Select the program you wish to use to open the attachment.


If you are in doubt about which program to choose for a particular
file type come back to this forum and let us know which ones
and we may be able to advise you on a suitable program.

Hi hikat,

Which file type are you trying to open from Windows Mail?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"hikat" <hikat@discussions.microsoft.com> wrote in message news:78BF14B9-6C5B-4003-9CF8-BFBDEC70467D@microsoft.com...
Please someone help.
I am unable to view quite a lot of email attachements because I keep
getting a message saying " this file does not have a programme associated
with it, create an association in the set associations panel"
I simply can't do it so can someone please give me a basic step by step
instruction PLEASE.
Thanks very much

hi Julian your help got me into the right bit but then I got confused. I
clicked on the file which was relevant then clicked on "change" and the thing
I clicked on appeared but when I went back to the email to open it it keeps
coming up with the same message as before. Should I be chosing some other
type of file instead of same type which is on the attachement eg, a pps file
which the wee picture corresponds with pps microsoft powerpoint
presentation, this is just an example of one even though I cannot open
acrobat either.
I hope that this makes sense to you.
"Julian" wrote:

> "hikat" <hikat@discussions.microsoft.com> wrote in message
> news:78BF14B9-6C5B-4003-9CF8-BFBDEC70467D@microsoft.com...
> > Please someone help.
> > I am unable to view quite a lot of email attachements because I keep .
> > getting a message saying " this file does not have a programme associated
> > with it, create an association in the set associations panel"
> > I simply can't do it so can someone please give me a basic step by step
> > instruction PLEASE.
> > Thanks very much
>
> Go...
>
> Start Menu > Default Programs > Set Associations
>
> Wait a short while for the panel to populate itself with the list of file
> types.
>
> Page down to the particular file type for the attachment.
> Click on the file type that concerns you.
> Click Change Program button.
> Select the program you wish to use to open the attachment.
>
>
> If you are in doubt about which program to choose for a particular
> file type come back to this forum and let us know which ones
> and we may be able to advise you on a suitable program.
>

"hikat" <hikat@discussions.microsoft.com> wrote in message
news:F5D5175D-FA30-411C-B4AA-B7320685D798@microsoft.com...
> hi Julian your help got me into the right bit but then I got confused.
> I
> clicked on the file which was relevant then clicked on "change" and the
> thing
> I clicked on appeared but when I went back to the email to open it it
> keeps
> coming up with the same message as before. Should I be chosing some other
> type of file instead of same type which is on the attachement eg, a pps
> file
> which the wee picture corresponds with pps microsoft powerpoint
> presentation, this is just an example of one even though I cannot open
> acrobat either.
> I hope that this makes sense to you.

You should be choosing the same file type as the attachment.

Ensure the "Always use the selected programto open this kind of file" box is
ticked.

for a .pps file type ensure that you are using
Microsoft Office Power Point Viewer as the
associated program.

Presumably you do have Office and Acrobat installed correctly?


> "Julian" wrote:
>
>> "hikat" <hikat@discussions.microsoft.com> wrote in message
>> news:78BF14B9-6C5B-4003-9CF8-BFBDEC70467D@microsoft.com...
>> > Please someone help.
>> > I am unable to view quite a lot of email attachements because I keep .
>> > getting a message saying " this file does not have a programme
>> > associated
>> > with it, create an association in the set associations panel"
>> > I simply can't do it so can someone please give me a basic step by step
>> > instruction PLEASE.
>> > Thanks very much
>>
>> Go...
>>
>> Start Menu > Default Programs > Set Associations
>>
>> Wait a short while for the panel to populate itself with the list of file
>> types.
>>
>> Page down to the particular file type for the attachment.
>> Click on the file type that concerns you.
>> Click Change Program button.
>> Select the program you wish to use to open the attachment.
>>
>>
>> If you are in doubt about which program to choose for a particular
>> file type come back to this forum and let us know which ones
>> and we may be able to advise you on a suitable program.
>>

This did not work for me. I followed the instructions to the letter but
nothing changed.

"Julian" wrote:

> "hikat" <hikat@discussions.microsoft.com> wrote in message
> news:F5D5175D-FA30-411C-B4AA-B7320685D798@microsoft.com...
> > hi Julian your help got me into the right bit but then I got confused.
> > I
> > clicked on the file which was relevant then clicked on "change" and the
> > thing
> > I clicked on appeared but when I went back to the email to open it it
> > keeps
> > coming up with the same message as before. Should I be chosing some other
> > type of file instead of same type which is on the attachement eg, a pps
> > file
> > which the wee picture corresponds with pps microsoft powerpoint
> > presentation, this is just an example of one even though I cannot open
> > acrobat either.
> > I hope that this makes sense to you.
>
> You should be choosing the same file type as the attachment.
>
> Ensure the "Always use the selected programto open this kind of file" box is
> ticked.
>
> for a .pps file type ensure that you are using
> Microsoft Office Power Point Viewer as the
> associated program.
>
> Presumably you do have Office and Acrobat installed correctly?
>
>
> > "Julian" wrote:
> >
> >> "hikat" <hikat@discussions.microsoft.com> wrote in message
> >> news:78BF14B9-6C5B-4003-9CF8-BFBDEC70467D@microsoft.com...
> >> > Please someone help.
> >> > I am unable to view quite a lot of email attachements because I keep .
> >> > getting a message saying " this file does not have a programme
> >> > associated
> >> > with it, create an association in the set associations panel"
> >> > I simply can't do it so can someone please give me a basic step by step
> >> > instruction PLEASE.
> >> > Thanks very much
> >>
> >> Go...
> >>
> >> Start Menu > Default Programs > Set Associations
> >>
> >> Wait a short while for the panel to populate itself with the list of file
> >> types.
> >>
> >> Page down to the particular file type for the attachment.
> >> Click on the file type that concerns you.
> >> Click Change Program button.
> >> Select the program you wish to use to open the attachment.
> >>
> >>
> >> If you are in doubt about which program to choose for a particular
> >> file type come back to this forum and let us know which ones
> >> and we may be able to advise you on a suitable program.
> >>
>
>

We contacted Microsoft in Sydney and they came to the conclusion there was
something wrong with my user account, created a new user account and all is
now well, our problem was exactly the same as yours, hope this helps

--
Keith & Cheryl
"hikat" <hikat@discussions.microsoft.com> wrote in message
news:78BF14B9-6C5B-4003-9CF8-BFBDEC70467D@microsoft.com...
> Please someone help.
> I am unable to view quite a lot of email attachements because I keep
> getting a message saying " this file does not have a programme associated
> with it, create an association in the set associations panel"
> I simply can't do it so can someone please give me a basic step by step
> instruction PLEASE.
> Thanks very much

hi folks thanks for responding,,,

well when I go to default and then choose the same programme eg pps
microsoft powerpoint slide show I click on it and ask to change programme and
then it thinks for a while, comes up with another box headed "open with"
recommended programmes and it can give me the powerpoint slide show as an
option or realplayer which I can browse ok or cancel and I always choose ok
then go to open the attachement in my email again but nothing works it is the
same message. I don't want to phone microsoft because I am worried that I
might have to pay for them to help me. Sorry it took so long to reply to
your help but was birthday yesterday so out and about.
"Julian" wrote:

> "hikat" <hikat@discussions.microsoft.com> wrote in message
> news:F5D5175D-FA30-411C-B4AA-B7320685D798@microsoft.com...
> > hi Julian your help got me into the right bit but then I got confused.
> > I
> > clicked on the file which was relevant then clicked on "change" and the
> > thing
> > I clicked on appeared but when I went back to the email to open it it
> > keeps
> > coming up with the same message as before. Should I be chosing some other
> > type of file instead of same type which is on the attachement eg, a pps
> > file
> > which the wee picture corresponds with pps microsoft powerpoint
> > presentation, this is just an example of one even though I cannot open
> > acrobat either.
> > I hope that this makes sense to you.
>
> You should be choosing the same file type as the attachment.
>
> Ensure the "Always use the selected programto open this kind of file" box is
> ticked.
>
> for a .pps file type ensure that you are using
> Microsoft Office Power Point Viewer as the
> associated program.
>
> Presumably you do have Office and Acrobat installed correctly?
>
>
> > "Julian" wrote:
> >
> >> "hikat" <hikat@discussions.microsoft.com> wrote in message
> >> news:78BF14B9-6C5B-4003-9CF8-BFBDEC70467D@microsoft.com...
> >> > Please someone help.
> >> > I am unable to view quite a lot of email attachements because I keep .
> >> > getting a message saying " this file does not have a programme
> >> > associated
> >> > with it, create an association in the set associations panel"
> >> > I simply can't do it so can someone please give me a basic step by step
> >> > instruction PLEASE.
> >> > Thanks very much
> >>
> >> Go...
> >>
> >> Start Menu > Default Programs > Set Associations
> >>
> >> Wait a short while for the panel to populate itself with the list of file
> >> types.
> >>
> >> Page down to the particular file type for the attachment.
> >> Click on the file type that concerns you.
> >> Click Change Program button.
> >> Select the program you wish to use to open the attachment.
> >>
> >>
> >> If you are in doubt about which program to choose for a particular
> >> file type come back to this forum and let us know which ones
> >> and we may be able to advise you on a suitable program.
> >>
>
>

Opening attachments within Windows Mail is problematical.
Just save the attachment to your hard drive, then open the
file from there.

Gary VanderMolen


"hikat" <hikat@discussions.microsoft.com> wrote in message news:585FEE1E-947B-4CB8-ACF4-3755BDCFB1AF@microsoft.com...
> hi folks thanks for responding,,,
>
> well when I go to default and then choose the same programme eg pps
> microsoft powerpoint slide show I click on it and ask to change programme and
> then it thinks for a while, comes up with another box headed "open with"
> recommended programmes and it can give me the powerpoint slide show as an
> option or realplayer which I can browse ok or cancel and I always choose ok
> then go to open the attachement in my email again but nothing works it is the
> same message. I don't want to phone microsoft because I am worried that I
> might have to pay for them to help me. Sorry it took so long to reply to
> your help but was birthday yesterday so out and about.
> "Julian" wrote:
>
>> "hikat" <hikat@discussions.microsoft.com> wrote in message
>> news:F5D5175D-FA30-411C-B4AA-B7320685D798@microsoft.com...
>> > hi Julian your help got me into the right bit but then I got confused.
>> > I
>> > clicked on the file which was relevant then clicked on "change" and the
>> > thing
>> > I clicked on appeared but when I went back to the email to open it it
>> > keeps
>> > coming up with the same message as before. Should I be chosing some other
>> > type of file instead of same type which is on the attachement eg, a pps
>> > file
>> > which the wee picture corresponds with pps microsoft powerpoint
>> > presentation, this is just an example of one even though I cannot open
>> > acrobat either.
>> > I hope that this makes sense to you.
>>
>> You should be choosing the same file type as the attachment.
>>
>> Ensure the "Always use the selected programto open this kind of file" box is
>> ticked.
>>
>> for a .pps file type ensure that you are using
>> Microsoft Office Power Point Viewer as the
>> associated program.
>>
>> Presumably you do have Office and Acrobat installed correctly?
>>
>>
>> > "Julian" wrote:
>> >
>> >> "hikat" <hikat@discussions.microsoft.com> wrote in message
>> >> news:78BF14B9-6C5B-4003-9CF8-BFBDEC70467D@microsoft.com...
>> >> > Please someone help.
>> >> > I am unable to view quite a lot of email attachements because I keep .
>> >> > getting a message saying " this file does not have a programme
>> >> > associated
>> >> > with it, create an association in the set associations panel"
>> >> > I simply can't do it so can someone please give me a basic step by step
>> >> > instruction PLEASE.
>> >> > Thanks very much
>> >>
>> >> Go...
>> >>
>> >> Start Menu > Default Programs > Set Associations
>> >>
>> >> Wait a short while for the panel to populate itself with the list of file
>> >> types.
>> >>
>> >> Page down to the particular file type for the attachment.
>> >> Click on the file type that concerns you.
>> >> Click Change Program button.
>> >> Select the program you wish to use to open the attachment.
>> >>
>> >>
>> >> If you are in doubt about which program to choose for a particular
>> >> file type come back to this forum and let us know which ones
>> >> and we may be able to advise you on a suitable program.
>> >>
>>
>>

hi Gary...how do I save something to my hard drive?

"Gary VanderMolen" wrote:

> Opening attachments within Windows Mail is problematical.
> Just save the attachment to your hard drive, then open the
> file from there.
>
> Gary VanderMolen
>
>
> "hikat" <hikat@discussions.microsoft.com> wrote in message news:585FEE1E-947B-4CB8-ACF4-3755BDCFB1AF@microsoft.com...
> > hi folks thanks for responding,,,
> >
> > well when I go to default and then choose the same programme eg pps
> > microsoft powerpoint slide show I click on it and ask to change programme and
> > then it thinks for a while, comes up with another box headed "open with"
> > recommended programmes and it can give me the powerpoint slide show as an
> > option or realplayer which I can browse ok or cancel and I always choose ok
> > then go to open the attachement in my email again but nothing works it is the
> > same message. I don't want to phone microsoft because I am worried that I
> > might have to pay for them to help me. Sorry it took so long to reply to
> > your help but was birthday yesterday so out and about.
> > "Julian" wrote:
> >
> >> "hikat" <hikat@discussions.microsoft.com> wrote in message
> >> news:F5D5175D-FA30-411C-B4AA-B7320685D798@microsoft.com...
> >> > hi Julian your help got me into the right bit but then I got confused.
> >> > I
> >> > clicked on the file which was relevant then clicked on "change" and the
> >> > thing
> >> > I clicked on appeared but when I went back to the email to open it it
> >> > keeps
> >> > coming up with the same message as before. Should I be chosing some other
> >> > type of file instead of same type which is on the attachement eg, a pps
> >> > file
> >> > which the wee picture corresponds with pps microsoft powerpoint
> >> > presentation, this is just an example of one even though I cannot open
> >> > acrobat either.
> >> > I hope that this makes sense to you.
> >>
> >> You should be choosing the same file type as the attachment.
> >>
> >> Ensure the "Always use the selected programto open this kind of file" box is
> >> ticked.
> >>
> >> for a .pps file type ensure that you are using
> >> Microsoft Office Power Point Viewer as the
> >> associated program.
> >>
> >> Presumably you do have Office and Acrobat installed correctly?
> >>
> >>
> >> > "Julian" wrote:
> >> >
> >> >> "hikat" <hikat@discussions.microsoft.com> wrote in message
> >> >> news:78BF14B9-6C5B-4003-9CF8-BFBDEC70467D@microsoft.com...
> >> >> > Please someone help.
> >> >> > I am unable to view quite a lot of email attachements because I keep .
> >> >> > getting a message saying " this file does not have a programme
> >> >> > associated
> >> >> > with it, create an association in the set associations panel"
> >> >> > I simply can't do it so can someone please give me a basic step by step
> >> >> > instruction PLEASE.
> >> >> > Thanks very much
> >> >>
> >> >> Go...
> >> >>
> >> >> Start Menu > Default Programs > Set Associations
> >> >>
> >> >> Wait a short while for the panel to populate itself with the list of file
> >> >> types.
> >> >>
> >> >> Page down to the particular file type for the attachment.
> >> >> Click on the file type that concerns you.
> >> >> Click Change Program button.
> >> >> Select the program you wish to use to open the attachment.
> >> >>
> >> >>
> >> >> If you are in doubt about which program to choose for a particular
> >> >> file type come back to this forum and let us know which ones
> >> >> and we may be able to advise you on a suitable program.
> >> >>
> >>
> >>
>
>