Yvonne,
Do you have your system backed up to an external hard drive or elsewhere?
Here is what I did. I restored, Windows Mail only, to a date that Windows
Mail was working properly. Then I used Steve's utility ( go to
www.oehelp.com/wmutil) to compact my
e-mail. Plus I compact my e-mail every time the dialog box appears.
Hopefully this helps.
Dick in sunny AZ
"Yvonne" <Yvonne@discussions.microsoft.com> wrote in message
news:7350A00D-4C89-4289-8559-9581E5D95ACA@microsoft.com...
>I keep having my emails stopped from being sent. They get stuck in the
> Outbox. Now a bunch are grey like they have been sent but they are still
> in
> the outbox. The error that shows up is:
> An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
> Error Number: 0x800C013E
> I don't know what has changed. I'm pretty sure it is VISTA that is
> screwing
> things up as that seems to be the answer 99.99% of the time. Help!
> Yvonne M Novak