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Windows Vista WinMail - Not deleting mail from server

  1. #1


    Dick Davis Guest

    Windows Vista WinMail - Not deleting mail from server

    I have been using the WinMail that came with vista and like it. I have three
    accounts - one with Verizon.net, two with AOL. The AOL (which is IMAP)
    deletes when the items are deleted from the "Delete Items" folder, while the
    Verizon account doesn't. I have selected deleted from the Deleted Items
    folder.

    Is there something else that I need to set/turn on? or do I need to get an
    update? just puzzing here as to what is not being able to get done by
    Windows Vista WinMail.


      My System SpecsSystem Spec

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  3. #2
    Brink's Avatar

    Administrator


    Join Date : Apr 2007
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    64-bit Windows 8.1 Enterprise (RTM)
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    Re: Windows Vista WinMail - Not deleting mail from server

    Hi Dick,

    Will it delete manually for the Verizon.net account?

    Also, make sure you have E-mail scanning turned off on your Antivirus program.

    Shawn

      My System SpecsSystem Spec

  4. #3


    Dick Davis Guest

    Re: Windows Vista WinMail - Not deleting mail from server

    IF I turn off email scanning, then what good is it to have it ?

    I can go to the web area and delete the emails that I had deleted from
    WinMail.


    "


      My System SpecsSystem Spec

  5. #4
    Brink's Avatar

    Administrator


    Join Date : Apr 2007
    Texas, USA
    Posts : 31,221
    64-bit Windows 8.1 Enterprise (RTM)
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    usa us texas

     

    Re: Windows Vista WinMail - Not deleting mail from server

    Quote Originally Posted by Dick Davis View Post
    IF I turn off email scanning, then what good is it to have it ?

    I can go to the web area and delete the emails that I had deleted from
    WinMail.


    "
    Hi Dick,

    You will still be protected from Viruses and such from your Antivirus program. It's just that e-mail scanning is a redundent option that has been known to cause problems with Windows Mail.

    It sounds like you might be leaving a copy of your messages on Verizon.net's server. Check here to be sure this option is off:

    1. Click Tools (In Windows Mail)
    2. Click Accounts.
    3. Click on your E-mail account with Verizon.net and click Properties.
    4. Click on the Advanced tab.
    5. Uncheck "Leave a copy of messages on server" and click ok to apply. (See screenshot below)

    Windows Vista WinMail - Not deleting mail from server-properties.jpg

    Hope this helps,
    Shawn

      My System SpecsSystem Spec

  6. #5


    Frank Saunders, MS-MVP OE/WM Guest

    Re: Windows Vista WinMail - Not deleting mail from server

    "Dick Davis" <Dick.Davis@verizon.net> wrote in message
    news:uZdr0TuqHHA.4624@TK2MSFTNGP06.phx.gbl...
    > IF I turn off email scanning, then what good is it to have it ?
    >
    > I can go to the web area and delete the emails that I had deleted from
    > WinMail.
    >
    >
    > "


    Email scanning adds absolutely no protection not already provided by the
    anti-virus' resident real-time protection, which should always be running in
    the background.

    --
    Frank Saunders, MS-MVP OE/WM
    Do not send mail.


      My System SpecsSystem Spec


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